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Hotel Bernerhof

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Traveler (65)
Room & Suite (39)
Dining (6)
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Overview
  • Excellent23%
  • Very good47%
  • Average24%
  • Poor3%
  • Terrible3%
Travelers talk about
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Reviews (228)
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45
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9
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All reviewsinterlaken west train stationhotel is locatedfront desk personsouvenir shopsaverage hotelsurrounding townsthe main streetsmall balconyeating jointsthe hotel staffexcellent locationeasy accesscomfortable roomslocal transportbreakfast buffetnice breakfastlovely hotel
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71 - 75 of 170 reviews
Reviewed June 29, 2015 via mobile

I stayed at the hotel for 2 nights.The hotel is located at walking distance from interlaken west station. The hotel is quite strict about their check in time ( wasn't given a room as i reached before 2 pm but was allowed to keep my...More

2  Thank Amitsaga
Response from HotBer, Manager at Hotel BernerhofResponded July 5, 2015

Dear amitgadia Thank you for your review. I am sorry, that you did not find enough vegetarian food on our breakfast buffet. We thought, that all the things we have, should satisfy vegetarian guests as well. Of course, we are not specialists in this matter...More

Reviewed June 20, 2015 via mobile

I stayed in this hotel for 2 days and I must admit I was really disappointed with the property. Other than the fact that it is located at excellent place it is not good in any sense. You have to pay for the net. Rooms...More

3  Thank kartikey s
Response from HotBer, Geschäftsführer at Hotel BernerhofResponded July 5, 2015

Dear Guest Many thanks for your review. In fact, our rooms and bath rooms are not big. This is a thing we are not able to change. Concerning the WIFI, I have to clarify, that this is free of charge since more thank 2 years....More

Reviewed June 14, 2015

I had the misfortune of staying at this hotels. One of the front desk managers is very racist - he hates anyone of Indian origin, treats them badly and doesn't mind saying it to them. I complained to the management but they support him too....More

9  Thank Bonnie R
Response from HotBer, Geschäftsführer at Hotel BernerhofResponded July 5, 2015

Dear Bonnie Thank you for sending the complain. I have to appologize about the happening while you stayed in my hotel. The person you are talking about is working for me since more than 4 years already. Never such thing happend during this time. As...More

Reviewed June 11, 2015 via mobile

Very good hotel with good room size and next to interlaken west station. 2-3 Indian restaurant within 400 mtrs. Very good view from rooms and nice breakfast. Family room has enough space for family of 4. Nicely decorated. Only negative is that a lot of...More

3  Thank kirtisan
Reviewed May 30, 2015 via mobile

We visited the hotel on 12th May. The view from the hotel is just superb and hotel is 2 blocks away from Interlaken west . Although we were aware that check in is by 2 pm we had to reach early so that we can...More

3  Thank mgoyal09
Response from HotBer, Geschäftsführer at Hotel BernerhofResponded July 5, 2015

Dear Traveller Many thanks for your review. Our hotel policy says, that check-in is 2pm. Our staff needs time to clean the rooms before check-in. If the booked room category is vacant and cleaned, an earlyer check-in is no problem. But before we let the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Multilingual Staff
Breakfast included
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
$162 - $276 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$162 - $276 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (65)
Room & Suite (39)
Dining (6)
Questions & Answers
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Sathya Narayana... L
August 8, 2017|
Answer
Response from BernerhofInterlaken | Property representative |
Dear Sathya from Dubai I am not able to find any message from you. Would you please be so kind and advise the confirmation number of you booking with the full name. Please send it to info@bernerhof-interlaken.ch Kind... More
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Sayali G
March 20, 2017|
Answer
Response from Roger J |
Daer Sayali. Yes, all rooms have a kettle Kind regards
0
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jfcarson14
October 3, 2016|
AnswerShow all 2 answers
Response from TandLseeingtheworld | Reviewed this property |
We used the hotel's valet parking, and were quite pleased. We parked the car for several days, as it is within walking distance of where we wanted to go in the city.
0
Votes
Room Tips
"Rooms away from down stairs restaurant would probably be quieter."
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"Room facing the mountain gives a good view"
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"If you have to travel with limited buffer in getting trains,better to go for this."
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"Delighful Experience"
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