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Victoria Jungfrau Grand Hotel & Spa

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Victoria Jungfrau Grand Hotel & Spa
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1,189 Reviews from our TripAdvisor Community

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Showing 653: English reviews
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SF
Reviewed yesterday NEWvia mobile

We just got back from staying at this wonderful hotel. Every aspect of this hotel was luxurious and wonderful. Rooms: we were in a larger room. Luxury defines every aspect of the room, the linens are soft, warm and comfy, lots of space and beautifully appointed. The rooms were a balance of old world charm and modern convenience. We loved...

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Helpful?
Thank Khaja
Chicago
Reviewed 4 days ago NEWvia mobile

The hotel is lovely and the spa area is the best I have ever seen. Indoor/ outdoor hot tub, pool, showers it's really nice. And the staff is amazing, so kind and helpful. Great location, between the two Interlaken train stations and near the city center

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Helpful?
Thank bluestarbutterfly
Schweiz
Reviewed 5 days ago NEW

Tiny room, not well maintained. The bathroom is the most ugly 80's design. Two single beds moved next to each other. Service really disappointing. And they allow smoking in the hotel (not in the room, but the smell spreads nonetheless through the corridors). But biggest shock was to find a 32cm (not inch!!!) CRT TV in the room! When did...

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Thank sildenaviel
Geneva, Switzerland
Reviewed 1 week ago via mobile

We were there for a short stay and the entire made Our stay a unforgettable one. The hotel has so many outlets and facilities that you can live there without going out. There are 2 tennis courts.The room was clean and the view to the Jungfrau gave an additional fantastic aspect to our stay. At the Spa,the Jungfrau brasserie for...

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Thank jaynice1
Geneva, Switzerland
Reviewed 1 week ago via mobile

Only good and nice things to say about this beautiful hotel and spa. We spent a wonderful weekend, away from everyday concerns. The reception and staff were attentive. The restaurant "La Terrasse" lived up to its promises. I absolutely recommend this hotel.

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1Thank SLVMCC
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear SLVMCC Thank you for the excellent assessment that you gave following your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your positive feedback increases our employees’ motivation and reinforces our commitment to satisfying our guests with enthusiasm and passion. We already look forward to your next visit to the VICTORIA-JUNGFRAU Grand Hotel & Spa and wish you all the...

Geneva, Switzerland
Reviewed 2 weeks ago via mobile

We stayed two nights in a Bel Air Suite (having been upgraded from a Junior Suite) and truly enjoyed the cosy and relaxing atmosphere. The Grand Hotel deserves its name! We had a delicious meal at the Quaranta Uno Italian Restaurant. The breakfast buffet is just right. No too much, not too little. Only one thing could be improved: offering...

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Helpful?
Thank Claudi_Cristi
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Claudi_Cristi Thank you very much indeed for the complimentary comments regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We thank you kindly for your valuable input and can assure you that your constructive suggestions will be considered in our planning and work processes. We already look forward to your next visit to the VICTORIA-JUNGFRAU Grand Hotel &...

Thessaloniki, Greece
Reviewed 5 weeks ago

We have stay in Victoria young Frau for new year eve . I fully recommend the hotel for everybody who is looking for unforgettable holidays . Hotel is a LHW member so for that there is no need to discuss nothing more. Perfection on everything is the only thing i can say. Anyway it is located in Switzerland !!! The...

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Thank Giorgos S
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Giorgos S Many thanks for your positive feedback on your visit at Victoria-Jungfrau Grand Hotel & Spa. Words such as yours are the motivating force behind our staff – Mercí. We revel in our staff members’ passion for surprising and delighting our guests every day. We are already looking forward to the next opportunity when we will be able...

Reviewed January 9, 2017 via mobile

Top service from check in, over the Bars and Restaurants till check out, and not to forget the SPA I think it is a class product of its one "TOP 5* Produkt" wehre the Kids are getting treated like the upcoming guest for tomorrow . Thanks a lot for the lovely weekend break.

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Thank Armin E
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Armin E Heartfelt thanks for your super assessment of your stay in Victoria-Jungfrau Grand Hotel & Spa. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members....

Reviewed January 7, 2017 via mobile

Simply dont book anything else. This hotel has it all. Staff: excellent. Amenities: more than perfect ( spa out of this world , all facilities) Room: palace perspectives. Food: you can eat outside better except breakfast was excellent. Activities around: the city is quite calm & cosy & amazing for couples & families. You can go to Jungfrau ( most...

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Thank Mohammed A
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear Mohammed A Thank you for the excellent assessment that you gave following your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. We will pass on to our team your praise and complimentary comments. That you, as our guest, are spoilt and pampered is of great importance to both our employees and ourselves. With your positive feedback, we can see...

Geneva, Switzerland
Reviewed January 6, 2017

I have travelled quite a lot and stayed in many hotels. The Victoria-Jungfrau is no doubt one my very best experiences. Everything is perfect expect perhaps one very small detail: the bar has a smoking area (which I think is great being myself an occasional smoker). However there must be a leak somewhere because the whole bar had a cigar...

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Helpful?
Thank humphreybo
VJ_Grand_Hotel_Spa, Manager at Victoria Jungfrau Grand Hotel & Spa, responded to this review

Dear humphreybo We would like to thank you for your positive feedback regarding your stay at the VICTORIA-JUNGFRAU Grand Hotel & Spa. Your feedback gives us great pleasure and spurs us on to continue to dedicate ourselves to looking after and indulging our guests with our full engagement. We already look forward to your next visit to the VICTORIA-JUNGFRAU Grand...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Interlaken's Leading Hotel, housed in palatial building with fine views of the Jungfrau Mountains. ... more   less 

Additional Information about Victoria Jungfrau Grand Hotel & Spa

Address: Hoeheweg 41, Interlaken 3800, Switzerland
Location: Switzerland > Canton of Bern > Bernese Oberland > Interlaken
Price Range: $406 - $697 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Victoria Jungfrau Grand Hotel & Spa 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
Hotel Style:
#1 Romantic Hotel in Interlaken
#1 Luxury Hotel in Interlaken
#2 Business Hotel in Interlaken
#5 Family Hotel in Interlaken
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Questions & Answers

Here's what travelers have asked, with answers from Victoria Jungfrau Grand Hotel & Spa staff and other travelers.
12 questions
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Questions? Get answers from Victoria Jungfrau Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book a room with a view to the mountain .”
 of 5 bubbles 376giorgoss, 5 weeks ago | Read review
“A corner suite with mountain views is great.”
 of 5 bubbles 521mikek, Nov 21, 2016 | Read review
“The view of the Jungfraujoch is very special.”
 of 5 bubbles MichaelD443, Nov 7, 2016 | Read review
“Great Spa & outside pool”
 of 5 bubbles AsterixSwiss, Oct 7, 2016 | Read review
“Spend the extra money for a room on the front with a view of Jungfrau and the paragliders ....it is well worth it.”
 of 5 bubbles 48stever, Sep 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question