The Alpina Gstaad
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Alpinastrasse 23, Gstaad, Saanen 3780 Switzerland
Update from hotel: This property is temporarily closed until 06/16/2022.
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Dining (61)
Room & Suite (46)
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#2 of 21 in Gstaad
Location
4.9
Cleanliness
5.0
Service
4.9
Value
4.6
2022 Travelers' Choice Best of the Best
The Alpina Gstaad is a small, discreet and modern hotel property of only 56 rooms and suites. Set on hillside of the exclusive resort, Gstaad-Oberbort, the hotel overlooks the Saaneland ski village. Gstaad’s pristine valley is surrounded by spectacular Alpine views. Since its opening in 2012, The Alpina Gstaad upholds a global standard of refinement and elegance in the 5-star category. Known for its authentic architecture, local crafts, own herb garden and art collection, The Alpina Gstaad is home to the highest expressions of Swiss design. The Alpina Gstaad offers on-site Michelin-starred restaurant, a wine cellar containing over 1’700 labels, and a range of luxury services to experience. The property hosts the only Six Senses Spa in Switzerland, a holistic destination spa inspired by Asian wellness traditions that draw upon the energy of the Alps and the Bernese Oberland's peaks and pastures. The Alpina Private Art Collection continues to expand and currently includes 64 pieces by some of the world’s leading contemporary artists including Jacqueline Humphries, Pierre Huyghe, Wade Guyton and Nicole Eisenmann. The hotel offers magnificent views of the Bernese Alps and the Saanenland, an area known for its wide range of Summer and Winter activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Game room
Hiking
Ski rentals
Ski school
Skiing
Tennis court offsite
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Head massage
Light therapy
Massage
Open-air bath
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor fireplace
Sun loungers / beach chairs
Sun terrace
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Languages Spoken
English, French, German
Location
Full view
87Good for walkers
Grade: 87 out of 100
28Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
Contact
Alpinastrasse 23, Gstaad, Saanen 3780 Switzerland
Name/address in local language
Getting there
Rental CarsSee all Gstaad rental cars
Nearby restaurants
Posthotel Rössli Restaurants Stübli und Alti Post
363 reviews5 minFrench
La Bagatelle
120 reviews4 minSwiss
Mango Restaurant
79 reviews3 minIndian
Megu
118 reviews1 minJapanese
See all nearby restaurantsNearby attractions
Lake Lauenen - Geltenhütte SAC - Lauenensee
33 reviews6 minHiking Trails
Pedestrianised Promenade and Shopping Mile
34 reviews4 minSpeciality & Gift Shops
Historical village of Saanen
7 reviews5 minArchitectural Buildings
Via Alpina: Gstaad-L'Etivaz
2 reviews5 minHiking Trails
See all nearby attractions608Reviews5Q+A62Room tips
Reviews
Traveler rating
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One of the best hotels we've been to, check-in was smooth, rooms are gorgeous and spacious. The service is excellent, from the concierge to the housekeeping, to the kids club, the spa. I liked that they placed little gifts on the bed every day, very thoughtful. A few things that were very disappointing we’re, at breakfast, they never got my eggs right, I had to send my eggs back three times, to begin with, I asked for runny scrambled eggs and every time, they brought them hard on the 7th day I gave up asking and complaining, don’t understand why making runny eggs is sooo difficult. Chirro was always very nice, kind and professional. The bar menu is very limited if your staying for a long time in the hotel. Ordered a rare burger and it came in fully burned cooked, sent it back and second time it came back as medium not even medium rare. Very disappointed Room service takes an hour, the menu is very limited for a hotel of this magnitude, hot chocolate took 35min. Ordered at 5pm for 6:30pm room service, they arrived at 6:40pm, not acceptable. Rang for tray to be collected, took them 50min to come. We ordered medium rare cooked Salmon and they all came cooked well done. Not impressed at all Laundry takes two days, don’t bother, for such a hotel, expected better.…
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Date of stay: February 2022Trip type: Traveled
Room Tip: Don’t order room service
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Helpful
Response from The Alpina Gstaad, General Manager at The Alpina Gstaad
Responded 3 weeks ago
Dear Nina49, We appreciate your feedback. We are pleased about your kind review regarding your recent stay at The Alpina Gstaad, and even more so to hear that we left such a positive impression. We do try to make sure all our guests have the best experience they can with us, and we consistently go that 'extra mile' to ensure you leave feeling refreshed and inspired. We regret to hear you were not completely satisfied with our dining services; please be assured that your comments have been noted and we will use them to address the issues you have mentioned. Additionally, we will also be reviewing our laundry services, thank you for bringing this to our attention. We hope to welcome you back again for another pleasant stay. Kind regards, Tim Weiland General Manager | The Alpina Gstaad
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The Hotel Alpina at Gstaas is a fantastic hotel - Highly recommended Services + Restaurants + Accomodations + Situation + Shuttle were excellent My husband, my son and I loved our stay. We will definitely come back
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Review collected in partnership with this hotel
Date of stay: March 2022
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Location
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Service
Sleep Quality
Helpful
Response from The Alpina Gstaad, Directeur général at The Alpina Gstaad
Responded Mar 11, 2022
Dear Julie, We are pleased about your kind review regarding your recent stay at The Alpina Gstaad, and even more so to hear that we left such a positive impression. We do try to make sure all our guests have the best experience they can with us, and we consistently go that 'extra mile' to ensure you leave feeling refreshed and inspired. We are delighted to hear that you enjoyed your dining experience, and thank you for your kind recommendation; it is greatly appreciated. We look forward to welcoming you back on your next visit to Gstaad. Best wishes, Tim Weiland General Manager | The Alpina Gstaad
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We knew the Alpina would be wonderful, but our stay truly blew us away. The staff was attentive and incredible, the hotel design and artworks were wonderful, and the services were unparalleled. We had a stunning suite overlooking the town and had such great mornings waking up to the view, enjoying room service, and leisurely getting ready to ski. Cannot wait to return.
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Rooms
Location
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Helpful
Response from The Alpina Gstaad, Geschäftsführer at The Alpina Gstaad
Responded Mar 7, 2022
Dear jdurovsik, Thank you so much for this glowing review. It is a pleasure to have welcomed you to The Alpina Gstaad, a secret escape in Gstaad that effortlessly combines Swiss traditions with state-of-the-art infrastructure and services. Our hosts aim to provide an unparalleled experience to all our guests so it is pleasing to receive such positive feedback. We look forward to welcoming you back or another memorable experience. Kind regards, Tim Weiland General Manager | The Alpina Gstaad
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If I could tick on more stars I would! Everything from the second we arrived to the second we left was absolutely first class. Switzerland should be proud of this hotel and should be a benchmark on how to be the finest.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from The Alpina Gstaad, Geschäftsführer at The Alpina Gstaad
Responded Feb 10, 2022
Dear ARH2970, Thank you for your positive review. It is truly a pleasure to know that you had such an excellent stay with us. Our hosts work hard to ensure that every guest feels welcome and satisfied throughout their stay, and we are always ready to go that extra mile (or two!) to exceed your expectations. We look forward to welcoming you back to The Alpina Gstaad. Best wishes, Tim Weiland General Manager | The Alpina Gstaad
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The Best! Plan and simple. Service is top notch, actually two steps ahead of you. Rooms amazing and the views. Food was amazing from the Lounge to the Stulbi to breakfast. Everything was top notch. I would highly, highly recommend The Alpina Gstaad. We are definitely coming back.
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
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Helpful
Response from The Alpina Gstaad, Geschäftsführer at The Alpina Gstaad
Responded Feb 10, 2022
Dear Astaire4, Thank you very much for this kind review and recommendation. It is a pleasure to have welcomed you to our hotel, a secret escape in Gstaad that combines Swiss traditions with state-of-the-art infrastructure and services. Our hosts aims to provide a memorable experience to all our guests so it is rewarding to receive such positive feedback. We look forward to welcoming you back or another memorable experience at The Alpina Gstaad. Kind regards, Tim Weiland General Manager | The Alpina Gstaad
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Best Concierge Service ever! Every customer wish will be fulfills! Top Ski Service! Excellent Spa treatments! Perfect Atmosphäre in the Lounge Area with live music! Pillows in the room are not comfortable!
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Review collected in partnership with this hotel
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from The Alpina Gstaad, Geschäftsführer at The Alpina Gstaad
Responded Feb 10, 2022
Dear Andreas, Thank you for this review of your recent stay at The Alpina Gstaad. We greatly appreciate your mention of our dedicated team who aim to provide nothing short of excellent service to all of our guests and will be sure to pass on your kind words to our concierges in particular. It is a pleasure to know that you appreciated the treatment in our Six Senses Spa and had a relaxing experience. We regret to hear that our pillows were not to your personal preference. Please do not hesitate to bring such concerns to our attention during your stay so that we can find a more comfortable solution for you. Thank you again; we hope to welcome you back on a return visit to the Saanenland. Best regards, Tim Weiland General Manager | The Alpina Gstaad
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Unfortunately, it was only a business trip. I hope next time to come for holydays with my wife because it's a very beautiful hotel. Moment magique. Endroit et qualité du service au top. J'espère pouvoir y revenir prochainement.
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Review collected in partnership with this hotel
Date of stay: December 2021Trip type: Traveled
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Rooms
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Helpful
Response from The Alpina Gstaad, Geschäftsführer at The Alpina Gstaad
Responded Feb 10, 2022
Dear rober2pellegrino, Please accept our sincere thanks for this kind review. We are delighted to know that we were able to exceed your expectations and provide you with a memorable experience. More than a place to stay in Gstaad, our environmentally conscious hotel, situated in the heart of nature uses local products and resources which are integrated seamlessly throughout the hotel into creating a modern interpretation of Alpine chic. It would be a pleasure to welcome you and your wife in the future at The Alpina Gstaad. We look forward to seeing you again. Best wishes for the holiday season, Tim Weiland General Manager | The Alpina Gstaad
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The best hotel stay of our lives, from the complimentary car collection at the station to the warm welcome by name from all the staff in the lobby awaiting our arrival, the tour of the hotel, the welcome cake in the room, jaw dropping mountain views, stunning food, amazing breakfast, this place oozes quality, style and elegance to delight anyone regardless of their personal taste. The outdoor pool is a marvel and overall perfect. We cannot wait to return.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
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Cleanliness
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Helpful
Response from The Alpina Gstaad, Geschäftsführer at The Alpina Gstaad
Responded Feb 10, 2022
Dear Jroche11, Thank you for your kind review. We are pleased to hear that we left such a positive impression. We do try to make sure all our guests have the best experience they can with us, and we will always go that 'extra mile' to ensure you leave feeling refreshed and inspired. We are delighted that you appreciated our one-of-a-kind outdoor pool, which offers spectacular Alpine views. We look forward to seeing you again in the future at The Alpina Gstaad. Best wishes, Tim Weiland General Manager | The Alpina Gstaad
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If you would like to feel top level service you need to visit the is hotels had there amazing time, concierge response above any expectations, The view and area very beautiful, restaurants also very good, maybe little bit more of verity would be better
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from The Alpina Gstaad, Geschäftsführer at The Alpina Gstaad
Responded Feb 10, 2022
Dear Tandrusik, Thank you very much for these kind comments. We strive for excellence in all that we do, and it is a pleasure to know we were able to exceed expectations. Our hosts will be delighted and encouraged to continue upholding our efforts to practice sustainability and mindfulness, innovation, and heartfelt service. We hope to welcome you back on a future occasion to The Alpina Gstaad. Kind regards, Tim Weiland General Manager | The Alpina Gstaad
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Definitely one of the best hotels we have stayed. Deserves a six stars rating in my opinion. Great guests services. Flawless attention to detail. Gstaad is a beautiful destination. Congratulations to the Alpina staff! Thank you for a wonderful stay, we will be back again.
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Date of stay: September 2021
Value
Cleanliness
Service
Helpful
Response from The Alpina Gstaad, Geschäftsführer at The Alpina Gstaad
Responded Feb 10, 2022
Dear Herbyfp, Thank you for taking the time to review your stay at The Alpina Gstaad. We are pleased to hear that we left such a positive impression. We do try to make sure all our guests have the best experience they can with us, and we will always go that 'extra mile' to ensure your expectations are met. We are delighted that you appreciated our prime location in Gstaad’s pristine valley which is surrounded by spectacular Alpine views. We look forward to the pleasure of seeing you again on many more occasions. Best regards, Tim Weiland General Manager | The Alpina Gstaad
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PRICE RANGE
$782 - $846 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of BernSaanenGstaad
NUMBER OF ROOMS
56
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Claim Your Listing Frequently Asked Questions about The Alpina Gstaad
Which popular attractions are close to The Alpina Gstaad?
Nearby attractions include Lake Lauenen - Geltenhütte SAC - Lauenensee (0.3 miles), Pedestrianised Promenade and Shopping Mile (0.2 miles), and Historical village of Saanen (0.2 miles).
What are some of the property amenities at The Alpina Gstaad?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Alpina Gstaad?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Alpina Gstaad?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Alpina Gstaad?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Alpina Gstaad?
Conveniently located restaurants include Posthotel Rössli Restaurants Stübli und Alti Post, La Bagatelle, and Megu.
Are there opportunities to exercise at The Alpina Gstaad?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Alpina Gstaad have an airport shuttle?
Yes, The Alpina Gstaad offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Alpina Gstaad have airport transportation?
Yes, The Alpina Gstaad offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Alpina Gstaad located near the city center?
Yes, it is 0.2 miles away from the center of Gstaad.
Are any cleaning services offered at The Alpina Gstaad?
Yes, dry cleaning and laundry service are offered to guests.