Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Alpina Gstaad is a small, discreet and modern hotel property of only 56 rooms and suites. Set on hillside of the exclusive resort, Gstaad-Oberbort, the hotel overlooks the Saaneland ski village. Gstaad’s pristine valley is surrounded by spectacular Alpine views. Since its opening in 2012, The Alpina Gstaad upholds a global standard of refinement and elegance in the 5-star category. Known for its authentic architecture, local crafts, own herb garden and art collection, The Alpina Gstaad is home to the highest expressions of Swiss design. The Alpina Gstaad offers on-site Michelin-starred restaurant, a wine cellar containing over 1’700 labels, and a range of luxury services to experience. The property hosts the first Six Senses Spa in Switzerland, a holistic destination spa inspired by Asian wellness traditions that draw upon the energy of the Alps and the Bernese Oberland's peaks and pastures. The Alpina Private Art Collection continues to expand and currently includes more than 60 pieces by some of the world’s leading contemporary artists. The hotel offers magnificent views of the Bernese Alps and the Saanenland, an area known for its wide range of Summer and Winter activities.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, French, German
Location
Alpinastrasse 23, Gstaad, Saanen 3780 Switzerland
Name/address in local language
The Alpina Gstaad
5 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
The hotel is situated in the upscale village of Gstaad in the Swiss alps. We stayed here for a night in 2 junior suites. Family of 5. 2 adult kids and a 16 year old. This was in early june. Most of the other hotels in Gstaad were not open yet.
We booked the virtuoso rate which came with breakfast as well as a 400 euro food and beverage credit (200 per room). We were able to use that credit for a dinner at their over priced and lackluster sushi restaurant.(The sushi in the United States is way better). But I do appreciate the included free meal. The rooms were immaculate and well decorated in a mountain chic style. Breakfast was good but the hotel has a serious problem with flies. They were everywhere which you don't expect from a hotel of this caliber. There has to be something that can be done. We also enjoyed some snacks on the patio which were very yummy. The grounds of the hotel were also immaculate. The concierge was very helpful in getting us tickets to the glacier 3000 gondola. The entrance to the hotel is pretty spectacular and the hotel smelled really good. Overall an enjoyable experience. Gataad itself is magical.
Read more
Date of stay: June 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at The Alpina Gstaad
Responded Jul 2, 2024
Dear imohiudd11, Thank you for taking the time to review your experience at The Alpina Gstaad. We are delighted to hear that you found our location in the magical village of Gstaad and the chic design of our junior suites to your liking. Our team takes great pride in maintaining the impeccable grounds of the hotel and we are pleased that these efforts contributed positively to your experience. While we are happy to learn that you enjoyed the dining credit and appreciated the breakfast offerings, we regret to hear that your experience at our sushi restaurant did not meet your expectations. We also take note of your feedback regarding the experience you had in the breakfast area. Please rest assured that we continuously strive to maintain the highest standards of cleanliness and guest satisfaction. We value your insight as it allows us to focus on areas of improvement. It is nevertheless heartening to learn that our concierge team was able to enhance your stay by assisting with local attractions and that the entrance and aroma of the hotel left a lasting impression. Our aim is always to provide an environment where luxury and comfort coalesce for a memorable stay. We hope to welcome you back on a future occasion to The Alpina Gstaad. Kind regards, Nadine Friedli, General Manager | The Alpina Gstaad
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alpina is not a hotel it is a temple of relaxation, amazing energy and breathtaking views. It never disappoints and we cant wait to return for winter season! Spa experience as always was superb with such a wonderful treatments and amazing personnel! Shoutout to all members of the spa team you all are simply the best and you always take care of every single thing and make sure all is perfect. For sure one of the best spas in the world! Breakfast team incredible kind and assistive, Giovanni, Salvatore and the Italian lady greeting us every morning are all amazing! Housekeeping employees especially Mariana were going above and beyond during our stay, ensuring superb service! Shoutout to our amazing driver Luis Rosa that concierge organized for our arrival/departure pickups. Nadine thank you for making us feel at home, we cant wait to see you and all Alpina Team again for winter season!
Read more
Date of stay: July 2024Trip type: Traveled with family
Room Tip:Book the rooms facing the pool area and dont miss spa treatments!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at The Alpina Gstaad
Responded Aug 22, 2024
Dear S A, Thank you for taking the time to review your visit at The Alpina Gstaad. We are delighted that you enjoyed the nurturing ambience of our Six Senses Spa, the attentive service provided by our breakfast team including Giovanni and Salvatore, the meticulous care offered by our housekeeping staff, particularly Mariana, and the reliable transportation arranged by our concierge with Luis Rosa at the helm. It is also gratifying to know that Nadine succeeded in making you feel at home, reflecting our commitment to personal and heartfelt hospitality. Your commendation is a testament to our collective efforts to create an exceptional experience for our guests. We look forward to welcoming you back to The Alpina Gstaad. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the best hotels we've been to, check-in was smooth, rooms are gorgeous and spacious. The service is excellent, from the concierge to the housekeeping, to the kids club, the spa.
I liked that they placed little gifts on the bed every day, very thoughtful.
A few things that were very disappointing we’re, at breakfast, they never got my eggs right, I had to send my eggs back three times, to begin with, I asked for runny scrambled eggs and every time, they brought them hard on the 7th day I gave up asking and complaining, don’t understand why making runny eggs is sooo difficult.
Chirro was always very nice, kind and professional.
The bar menu is very limited if your staying for a long time in the hotel. Ordered a rare burger and it came in fully burned cooked, sent it back and second time it came back as medium not even medium rare. Very disappointed
Room service takes an hour, the menu is very limited for a hotel of this magnitude, hot chocolate took 35min. Ordered at 5pm for 6:30pm room service, they arrived at 6:40pm, not acceptable. Rang for tray to be collected, took them 50min to come. We ordered medium rare cooked Salmon and they all came cooked well done. Not impressed at all
Laundry takes two days, don’t bother, for such a hotel, expected better.
Read more
Date of stay: February 2022Trip type: Traveled with family
Room Tip:Don’t order room service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Alpina Gstaad, General Manager at The Alpina Gstaad
Responded May 3, 2022
Dear Nina49, We appreciate your feedback. We are pleased about your kind review regarding your recent stay at The Alpina Gstaad, and even more so to hear that we left such a positive impression. We do try to make sure all our guests have the best experience they can with us, and we consistently go that 'extra mile' to ensure you leave feeling refreshed and inspired. We regret to hear you were not completely satisfied with our dining services; please be assured that your comments have been noted and we will use them to address the issues you have mentioned. Additionally, we will also be reviewing our laundry services, thank you for bringing this to our attention. We hope to welcome you back again for another pleasant stay. Kind regards, Tim Weiland General Manager | The Alpina Gstaad
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They could definitely do better for the price. The very fact the hotel paints your room 2 hours before check in and says there is nothing else available is unacceptable. I have been suffering severe allergic reaction, let alone no one reimbursed me for the hazard to my health. Do NOT pay this much for such poor customer service
The lobby bar has the best food and staff though - come there for dinner but reserve in advance otherwise they will make you stand for 2 hours even though nobody is sitting at tables…
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Alpina Gstaad, Directeur général at The Alpina Gstaad
Responded Feb 1, 2023
Dear Alina, Thank you for taking the time to share your review. I am very sorry to read that your experience was not entirely satisfactory, and have contacted you directly. I understood following the various conversations that I had with you and your parents that you had enjoyed a good time while here with us in Gstaad. Although we were fully booked we did our best to change your room to accommodate your allergy and try to find various solutions. I hope that we will be able to continue with our conversation and find a mutually satisfying resolution. Best regards, Tim Weiland, General Manager | The Alpina Gstaad
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Great hotel, feels more like an exclusive private chalet than a hotel. Check-in is very personal, the room was a dream with views of the snow-capped mountains. The bed is excellent and you hear absolutely nothing from other guests or the cleaning staff. In addition, all staff are extremely friendly and accommodating.
Read more
Review collected in partnership with this hotel
Automatically translated
Date of stay: February 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our family stayed at The Alpina Gastaad for a week long vacation, and it is one of the most relaxing, rejuvenating, and memorable experiences we have had. We've been to our share of 5 star hotels, and The Alpina Gastaad stands out from the rest in so many ways -- from the beautiful ground in which it is located, the stunning and spacious guest rooms with breathtaking views, to the impeccable and friendly service you receive from every staff you encounter during the stay. We used the indoor and outdoor swimming pools every day, which the kids loved, and the massage treatments we received at the hotel were heavenly. Thank you for the amazing experience and we cannot wait to return soon!!
Read more
Review collected in partnership with this hotel
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at The Alpina Gstaad
Responded Aug 22, 2024
Dear Ying, Thank you for letting us know that you enjoyed your stay. We are overjoyed to know that your stay at The Alpina Gstaad was among the most relaxing and memorable experiences for your family. It is a pleasure to hear that you found our hotel to stand out among other five-star accommodations, with our carefully crafted surroundings and the spacious, well-appointed guest rooms that offer awe-inspiring views. We are delighted that the genuine and attentive service provided by our team contributed significantly to the enjoyment of your visit. It is wonderful to learn that the indoor and outdoor pools were a source of daily delight for your children and that the massage treatments at our Six Senses Spa offered you heavenly relaxation. We look forward to welcoming you back to The Alpina Gstaad. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Modern high.tech hotel with all the amenities you would expecty from a five star luxury hotel. However don't come with super high expectations because despite the infrastructure and fiendly f&b service staff, the rest needs alot of improvement especially at check in and check out, breakfast quality and variety that is misisng as well as a very strange concierge desk staff that lack the human touch of luxury hospitality. Unless you are a rich Arab, you will feel a bit ripped-off as the prices for extras are insane.
Read more
Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Alpina Gstaad, Directeur général at The Alpina Gstaad
Responded Aug 31, 2022
Dear J6708HHsb, Thank you for taking the time to share this feedback. We are glad that you appreciated the facilities of our hotel. However, we owe it to ourselves to provide quality services to our guests as your satisfaction is one of our top priorities. We regret that your check-in and check-out service was not to your expectation and have taken note of your comments for our consideration. Furthermore, we are sorry to read that breakfast was not entirely to your personal taste and would welcome any suggestions for additions to our offerings next time you are here. We value your feedback which assists us in improving our services and your comments have been duly noted. We hope to welcome you back on a future occasion to The Alpina Gstaad. Kind regards, Tim Weiland, General Manager | The Alpina Gstaad
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed at The Alpina for just one night as a stop on a trip to Italy. Although short, it was indeed a memorable stay. From the moment of arrival until check-out, everything was impeccably nice, at a high level of quality with very friendly, professional staff. The weather wasn’t very good, but we enjoyed the beautiful spa, have been swimming both outside and inside.
At night we had dinner at the Japanese restaurant, Mégu. The food and service were really very nice. Breakfast at the main restaurant was buffet-style and very varied with a nice selection of healthy options.
What impressed us most was the fact that a relatively new hotel that doesn’t belong to a big international hotel chain can provide this level of service and professionalism. And despite this professionalism the attitude of all the staff members is very warm and genuinely friendly.
We will surely come back from a longer stay, most likely in wintertime.
Read more
Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Alpina Gstaad, Directeur général at The Alpina Gstaad
Responded Sep 13, 2023
Dear HendrikGhent, Thank you for taking the time to share your wonderful experience at The Alpina Gstaad. We are thrilled to hear that you had a memorable stay with us, even if it was just for one night. Our dedicated and professional staff always strive to provide the highest level of service, and we are glad that their warm and friendly attitude made a lasting impression on you. It's great to know that you enjoyed our beautiful spa facilities and had the opportunity to swim both indoors and outdoors. We appreciate your kind words about our Japanese restaurant, Megu, and the delicious food and attentive service you received there. It's also delightful to hear that you found our breakfast buffet to be varied and full of healthy options. We take pride in being an independent hotel that can offer exceptional service and professionalism to our guests. We look forward to welcoming you back for a longer stay, hopefully during the wintertime. Warm regards, Tim Weiland, General Manager | The Alpina Gstaad
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I and a close friend couple spent 4 nights at The Alpina Gstaad in September and enjoyed every minute of the visit. As others have said, we have traveled extensively and stayed in many 5 star hotels and none anywhere have ever exceeded The Alpina. This hotel is simply amazing. The views from the balcony overlooking town are just breath taking. The rooms and the overall decor are stunning. The service and the staff are first class. The food is Michelin star worthy. The concierge, front desk, spa, pools-are all staffed by friendly, helpful, professional people. We hiked and biked (with Alpina provided excellent E bikes) extensively every day with itineraries planned by the concierge and the staff. Perfect scenic routes and great advice from the Alpina made the days memorable. Spent afternoons in spa, pools, sauna, weight room etc. All outstanding. Perfect hotel. Perfect location. Worth the expense. We can’t recommend the Alpina highly enough. We will definitely return soon. Can’t wait.
Read more
Date of stay: September 2024Trip type: Traveled with friends
Room Tip:Don’t miss this experience
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at The Alpina Gstaad
Responded Dec 27, 2024
Dear James, Please accept our sincere thanks for this kind review about The Alpina Gstaad. It is truly rewarding to hear that your stay was so enjoyable. We are overjoyed that you appreciated the exceptional panoramas, our elegantly appointed accommodations, and the thoughtful interior design that defines The Alpina Gstaad. It is fantastic that the calibre of service from our dedicated team, the exquisite cuisine from our Michelin-starred restaurant, and the personalized itineraries provided by our concierge contributed to the success of your stay. Furthermore, we are thrilled that our Six Senses Spa, with its range of restorative treatments and tranquil pools, provided an ideal retreat after your adventurous days spent hiking and biking with our premium E-bikes amidst the natural beauty of the Bernese Alps. We hope to have you return in the future to Gstaad. Best wishes, Nadine Friedli, General Manager | The Alpina Gstaad
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Alpina offers a great summer getaway in the Swiss mountains and all you would expect from a true five star hotel. Staff was very friendly throughout, nicely equipped rooms and great spa facilities including an outdoor pool. Breakfast, lunch and dinner were also served outside, which is great on nice summer days and appreciated by many particularly in times of Covid-19. The quality of food was generally very good. For us a highlight was the dinner at Megu, which offered excellent Japanese food beyond sushi and sashimi. Breakfast is à la carte due to Covid-19. Was a bit surprised that we were asked to indicate the time and what we wanted for breakfast the evening before even when eating at the restaurant. In the end, we decided to have breakfast in our room, which worked out well and special wishes (e.g. special fruits or egg dishes) were not a problem. For a family with 2 children the most common room option is to book two connecting deluxe rooms. There are larger suites, but these do not offer separate rooms for the children (except the Panorama and Chalet suite, which might not always be available and are at a much higher price level). There is no option to connect a regular suite or junior suite with a room. We enjoyed our stay a lot and will be back.
Read more
Date of stay: August 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Alpina Gstaad, Geschäftsführer at The Alpina Gstaad
Responded Aug 10, 2020
Dear MonteleoneP, Thank you very much for taking the time and giving us your feedback further to your stay at our hotel. Receiving such a good and detailed feedback from our guests gives us the opportunity to improve our services and to strengthen us. We are delighted to read that you have enjoyed your stay at our hotel and experienced all our outstanding services, from the restaurants, the breakfast to the Six Senses Spa Gstaad. In the current situation, some services had to be changed and adapted to the hygiene and safety measures of the Swiss Federal Office for Public Health. Ensuring the health and protection for both our guests and hosts at the hotel, we chose not to serve a breakfast buffet. In order to optimize our room service, we ask our guests for the time in order to deliver you a fresh start into the day. Depending on the age of the children, the interconnecting deluxe rooms are the best option especially if the children are older, otherwise up to a certain age additional beds in the room or suites are possible. We are looking forward to welcome you again in the future at our hotel. Yours sincerely, Tim Weiland General Manager | The Alpina Gstaad
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello, thank you for your question. It depends on what you are planning to do at the spa. Whether for day guests or hotel guests, we offer bath robes and slippers. If you plan to go swimming, you have to bring your own swimming costume. If you want to attend a group class or go to the gym, we suggest to bring gym clothes and shoes for exercise sessions with you. We hope to welcome you at our spa.
Los Angeles, California55 contributions114 helpful votes
To have a car/driver take you check with the concierge but expect it to cost north of CHF 500 and take nearly two hours. Much cheaper to rent a car or take a train. Train is easy with change in Lausanne. Swiss Rail (SBB) website to see schedules and buy tickets.
Dear AnelizeBeal,
Yes absolutely. We have a ski-room with heated and ventilated lockers for our hotel guests.Also, there is a in-house ski shop if you need to rent any gear.
Hope to see you very soon in Gstaad
There are more places to choose from in the Gstaad area.
PRICE RANGE
$1,900 - $2,758 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of BernSaanenGstaad
NUMBER OF ROOMS
56
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Frequently Asked Questions about The Alpina Gstaad
Which popular attractions are close to The Alpina Gstaad?
Nearby attractions include Pedestrianised Promenade and Shopping Mile (0.2 miles), Lake Lauenen - Geltenhütte SAC - Lauenensee (0.3 miles), and Historical village of Saanen (0.2 miles).
