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Hotel Bernerhof Gstaad

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#14 of 21 Hotels in Gstaad
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Bernerhof Gstaad
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122 Reviews from our TripAdvisor Community

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London, United Kingdom
Reviewed 2 weeks ago via mobile

To avoid as excellent hotels at different prices are abundant in the area. The hotel has perhaps the smallest lobby in the world of 4* (hardly comfortable and can accommodate 6 persons at a stretch), restaurants are basic and the service is patchy. No bar to speak of. SPA is ok. The skiroom is inconvenient and plainly unsafe as an...

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Thank 129,327
Stein am Rhein, Switzerland
Reviewed February 13, 2017

The Bernerhof is a wonderful property in the heart of Gstaad. Although it is rated four stars, many of the features are worth five. The rooms from the second floor upwards are all fully renovated, in a modern, alpine style which leaves no wish open. All amenities, some with fireplace, free v-lan etc. all at very moderate rates. The hotel...

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Thank ajaeger2016
Brasschaat, Belgium
Reviewed February 1, 2017

This well situated Hotel will give you satisfaction, you are welcomed by skilled and friendly staff, to the point, not to many fringes, which gives to some the idea of lack of warmth..., the hotel is well maintained and the rooms are modern and clean ! Breakfast is served in buffet style and you have a good variety of dishes....

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Thank Anthony D
Uster
Reviewed January 25, 2017 via mobile

We wanted to stay at hotel Bernerhof in Gstaad because of good experiences in the past, but after seeing the shabby room for 400$ per night we asked for another room. The receptionist was the most unfriendly receptionist I ever experienced in all 4 or 5 star resorts I stayed in the past! She was absolutely not willing to accept...

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Thank finestyle
Thomas F, Inhaber at Hotel Bernerhof Gstaad, responded to this review

Dear Uster, We are very sorry to hear that you did not like the room which you booked online. All of our double rooms have a balcony and are a spaciously 31 square meters large. Since 2002 we have had numerous renovations such as in 2008 and 2016 as well as part renovations in 2015. We do our outmost to...

Athens, Greece
Reviewed December 4, 2016

We visited this hotel as we had made a reservation for specific room. When we arrived,we were guided to our room, which was not the one we had selected. The room was very old, and completely different than the pictures we saw on the internet. We told that to the reception manager and after some time they gave us another...

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Thank jetset-class
Thomas F, Inhaber at Hotel Bernerhof Gstaad, responded to this review

First, let me thank you for your stay with us, which we will always remember. You mention that our reception desk employees behaved rudely towards you. This unfortunate impression seems to be based in the fact that we were not willing to honor your repeated requests (before arrival, upon arrival and during your stay) to give you an upgrade for...

Chateau-d'Oex, Switzerland
Reviewed August 29, 2016 via mobile

Central location in the center of Gstaad close to the railway station. It is not five star but it is a high standard and the restaurant is good always a pleasure to eat also on the terrace on a nice day and watch the Gstaad world go by. Would recommend highly as a nice simple place to enjoy good food...

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Thank Jelswiss
Reviewed June 8, 2016 via mobile

The location of the hotel was convenient to explore the local area. Also close to restuarants and shops. Free parking available. The room was good with a nice view of the mountains. Would be good if coffee was available in the room. Access to spa available but no treatments. Hotel has access to three restuarants. We tried the Chinese restuarant...

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1Thank choms_sk
Sao Paulo, SP
Reviewed May 18, 2016

We took the Family room, and it was perfect for our group. Nice swimming pool and sauna, good restaurants,cool play area for kids. Breakfast was very good. Really liked our stay. The hotel is super central.

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Thank CeciliaPinto
Reviewed March 13, 2016

A great location, next to Gstaad train station; Easy to travel to and very convenient for the train to reach all the different ski slopes. Super-friendly staff and comfortable rooms; Great restaurants in-house; a nice pool and good ski storage area in the basement. Thoroughly recommended

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Thank Anthony F
Geneva, Switzerland
Reviewed January 27, 2016 via mobile

Hotel is nice, very central, next to the train station. Staff is friendly and helpful. Breakfast is a bit poor though. We had a late breakfast at 10.00 (it's open until 11, this is very good because it gives you time to sleep well and relax) but things like croissants were missing. The choice is also limited generally. Room was...

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2Thank Frog123456
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Room Service
  • Free Parking

Additional Information about Hotel Bernerhof Gstaad

Address: Bahnhofstrasse 2, Gstaad, Saanen 3780, Switzerland
Location: Switzerland > Canton of Bern > Saanen > Gstaad
Price Range: $194 - $597 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Bernerhof Gstaad 4*
Number of rooms: 45
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Hotel Style:
#8 Romantic Hotel in Gstaad
#11 Luxury Hotel in Gstaad
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“check the rooms very carefully before you book.”
 of 5 bubbles jetset-class, Dec 4, 2016 | Read review
“take a room with a Balcony that faces the front end of the hotel More fun”
 of 5 bubbles vannyvanny, May 9, 2014 | Read review
“This room #522 is the newest-”
  • View from room
  • Train station
  • Bathroom
  • Inside room
  • Inside room
  • Inside room
  • Inside room
  • Inside room
 of 5 bubbles red11hed, Apr 3, 2014 | Read review
“Ask for one of the renovated rooms.”
 of 5 bubbles PGB1966, Jan 22, 2014 | Read review
“Get one of the modern rooms.”
 of 5 bubbles Orchestrapal, May 22, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question