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Gstaad Palace Hotel

#6 of 19 Hotels in Gstaad
Certificate of Excellence
Palacestrasse, Gstaad, Saanen 3780, Switzerland
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202 Reviews from our TripAdvisor Community

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Showing 120: English reviews
Hong Kong, China
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A fabulous stay in a unique establishment where service; attention and food is at its best. Service has been consistently superb for years and continues to be so. This is, for me, one of the best hotels in the world.. even having been spoiled by asian service for years

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank FrancoisC1234
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear FrancoisC1234 Thank you very much for your wonderful words. It is always a pleasure to receive such a feedback from an expert like you. It is thanks our guests that the Gstaad Palace continues to improve. We look forward to welcoming and pampering you soon again. Best Regards GSTAAD PALACE Romuald Bour Director More 

Seattle
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got back from playing tennis on red clay for 6 days in Gstaad for Roy Emerson tennis week. The hotel was absolutely stunning. Been to many 5 star hotels and I have to say this has been the most impressive of the bunch. The quality of the rooms were top notch and the best part was the service of... More 

Helpful?
Thank samuel k
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “Samuel K” Thanks you very much for your nice words. We are very happy that you enjoyed your Tennis week here with us and appreciate our house and staff. It is always a pleasure to welcome our Roy Emerson guests during the tennis weeks. We look forward to seeing and pampering you soon again at the Gstaad Palace. Best... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An iconic fairytale castle perched above the attractive pedestrianised town centre, this top class hotel delivers on all that it aspires to. The service is simply outstanding - courteous, friendly, with nothing too much trouble. I am very grateful to the Concierge service for locating my camera and going to collect it for me from a cable car station, where... More 

Helpful?
Thank Cj T
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear Cj T Thank you very much for this nice feedback. We are proud to share this wonderful comment with our staff who will be even more motivated. We are delighted that your camera was funded, souvenirs are something so important. We are glad you enjoyed your stay at the Gstaad Palace and discovered our nice region We look forward... More 

Summit, New Jersey, USA
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We are here for the second time for the Roy Emerson Tennis Camp. The hotel is incredible, service is impeccable, food is delicious. It is located in an unbelievably beautiful spot, there are lots of nice walks and other activities in the area. Played golf in Saanenmoser 2 days ago, beautiful hilly course. Spa facilities and services are awesome. Can't... More 

Helpful?
Thank MissSiss1
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “MissSiss1” Thank you so much for all these compliments. It’s always a pleasure to read such a pleasant feedback. We are were happy to see that you enjoyed the region and your stay at the Gstaad Palace during your Tennis Camp. We look forward to welcome you soon again. Best Regards GSTAAD PALACE Romuald Bour Director More 

Nyon, Switzerland
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I were very much looking forward to a three day getaway at the Gstaad Palace but I am afraid I left disappointed. They were in their first week of the season and instead of being a well oiled machine operating at maximum efficiency it was more of a work in progress. No major failings but many minor... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank GuernseyCanuck
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear GuernseyCanuck Thank you for your feedback. We are very sorry to read your comment. Please rest assured that we will do our best to avoid this situation in the future. We hope to have the pleasure to welcome and pamper you another time at the Gstaad Palace. Best regards GSTAAD PALACE Romuald Bour Director More 

Palos Verdes Estates, California
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 25, 2016

An institution rather than a hotel, the Palace is a luxury place infused with old world charm and style. Although in a ski resort, people stay there just to see and to be seen. After dinner, in the lobby, you will see herds of well dressed people with shining jewelry who sip on their after dinner drinks and chat, oblivious... More 

Helpful?
Thank mjay12345
Level Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 23, 2016

The overall experience was really nice. This hotel has so many positive things that it's easier to highlight what can be taken into consideration before your booking: - Ask for a room nearby the reception. It's an old structure, which would need you to walk a bit to enter/exit the hotel or even go to the buffet if you had... More 

Helpful?
1 Thank Sooly_Kobayashi
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “Sooly_Kobayashi” Thank you very much for your feedback and for sharing your experience. We are glad you enjoyed your stay at the Gstaad Palace. Indeed the Gstaad Palace is a large building with 100 rooms which can explain the distance to walk to get to the reception. We look forward to welcome you again very soon. Best Regards GSTAAD... More 

Sofia, Bulgaria
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 27, 2016

Definitely one of the best hotels I have ever been. Located in an amazing place, really classy hotel with traditions. The room was stunning with a breathtaking view from the HUGE terrace we've got. I have not even one bad thing to say! The breakfast was one of the best I have ever had in a hotel! Amazing place to... More 

Helpful?
Thank skk994
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear Skk994 Thank you so much for your nice words. It's always a big pleasure for us to read such a wonderful comment. We are very happy you enjoyed the breakfast, the terrace and your stay at the Gstaad Palace. We look forward to welcoming you soon again, ...the breakfast is waiting for you...and we are waiting for you. Kind... More 

Denver, Colorado
Level Contributor
103 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed April 2, 2016

An very pleasant stay with sidetrips to a Glacier 3000 ski area and a diner at a local farm house. Great view of the mountains. Really enjoyed the spa, and after the spa, make sure you go to the relax room. I really enjoyed the atomosphere there and spent at least two hours there reading a book and .. napping.

Helpful?
Thank RedRocksPhoto
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear RedRocksphoto Thank you for your nice comment and for sharing your experience. We are very glad that you specially enjoyed the spa and the relax room. We look forward to welcoming and pampering you again at the Gstaad Palace. Best Regards GSTAAD PALACE Romuald Bour Director More 

Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 9, 2016

I spent three nights here whilst attending the balloon festival, and it was just superb. It has a feeling of intimacy amidst the grandeur, and you just feel as though you want to stay there forever. The staff are friendly, professional and very welcoming (I ordered room service one night and the service from them was great). Views are fabulous,... More 

Helpful?
Thank biblio8
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “Biblio888” Many Thanks to you for your nice words and for sharing your experience. We are very glad you liked the small details and enjoyed your stay at the Palace. Your satisfaction is really important to us. We look forward to welcoming and pampering you soon again at the Gstaad Palace. Kind Regards GSTAAD PALACE Romuald Bour Director More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Over the years the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality, and has always welcomed the most discerning international clientele. Set on a hill overlooking Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss Alps. The 104 tastefully decorated rooms include 19 junior suites, 4 suites, 2 Tower Suites and the most luxurious and sophisticated three-bedroom Penthouse Suite ever built in an Alpine resort. ... more   less 

Additional Information about Gstaad Palace Hotel

Address: Palacestrasse, Gstaad, Saanen 3780, Switzerland
Location: Switzerland > Canton of Bern > Saanen > Gstaad
Price Range: $579 - $1,185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gstaad Palace Hotel 5*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#4 Family Hotel in Gstaad
#4 Business Hotel in Gstaad
#5 Luxury Hotel in Gstaad
#5 Romantic Hotel in Gstaad
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