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Gstaad Palace Hotel

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#6 of 19 Hotels in Gstaad
Certificate of Excellence
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219 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Edmonton, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

If you like to rub shoulders with the rich and famous then this hotel is for you! The hotel has breathtaking views all round you couldn't get a bad room if you tried. The picturesque village of Gstaad is beautiful .. very pretty, one of the best in Europe.... get ready for spending serious money ! It's not cheap.

Helpful?
Thank mandysneddon
Montreal, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

the service at this hotel cannot be surpassed. The food is divine, the grounds are breathtaking. The staff could not be friendlier and more professional. Well-worth the steep prices and the long drive up.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank Nima H
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I had a salad which was good and the young waiter didn't ask me if I wished to have a drink during the two hours that I was there .unfriendly service overall The lobby on Saturday night was totally empty .I enjoyed the concierge service And professional

Helpful?
Thank Sonja K
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “Sonja K” Thank you very much for your comment. On Saturday night many of our guest where at the Polo event in Saanen, this might be the reason of a quiet Lobby.. Concerning the issue with the service, we have taken the measure to avoid this situation in the future. Best Regards GSTAAD PALACE Romuald Bour Director More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

One of the absolute BEST hotels in the world. It is a luxury but the friendliness of the place and the kindness and welcome of the staff make you feel so at home you wish you could stay forever. Gstaad is truly a home away from home.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank Ardavan F
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “ F Ardavan” Thank you so much for your nice words. It is a pleasure for us to see that you enjoyed your stay with us. We look forward to welcoming and pampering you again to give you a new time the feeling to be home away from home at the Gstaad Palace. Kind Regards GSTAAD PALACE Romuald Bour... More 

Paris, France
Level Contributor
87 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Needless to introduce Gstaad (if there is a need, you may have been living on the moon for the last century!), the Bernese Oberland most famous destination. Gstaad & the Palace Hotel - the fairytale like castle overlooking the town - are more or less synonymous, so much that it is quite rather to think of one without thinking of... More 

Helpful?
1 Thank Jean H
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “Jean H” Thank you so much for these nice words and for sharing your experience. This is a great pleasure for us to see how much you enjoyed your stay with us. We are very happy that you liked the room , the bed, the Pasta a la "Gildo"… and so much more and that you felt here like... More 

Zug, Switzerland
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is for everything if you want to have a party you just ask them and they will let you have a party most of the time there is business parties but the rooms are great even for children the hotel is closed in summer so please come before summer.😻

Helpful?
Thank poofy2016
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “poofy2016" Thank you for your feedback. We are happy that you enjoyed our rooms. Concerning the opening time, I don’t really understand what you mean with the Hotel is closed in summer. The Gstaad Palace is open from middle of June to middle of September. Please do not hesitate to contact us for further question. We look forward to... More 

Lucerne, Switzerland
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The PALACE is the ICON of Gstaad. And if there is an ICON I want to stay there. There is no better way to remember a nice place than to stay at the PALACE. It's THE SIGHTSEENING of Gstaad and this house has an impressive history to tell....

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank 104marcele
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “104marcele” Thank you for your comments. We are very happy to see that you enjoyed your stay here with us. We look forward to welcoming and pampering you soon again at the Gstaad Palace. Best Regards GSTAAD PALACE Romuald Bour Director More 

Nicosia, Cyprus
Level Contributor
126 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This palace is amazing relaxing experience! Everything is just perfect - comfort, decor, service, offerings as far as spa, sports, kids enterntainment, restaurants (both breakfest and dinner as well as bar food). This place goes one step further to make you feel pampered and happy so you can forget all your trouble at home and come back refreshed. It's a... More 

Helpful?
Thank Marimiri
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “Marimiri” Thank you so much for your nice words and for sharing your experience. It is a great pleasure to see how much you appreciated your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel... More 

Hong Kong, China
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 19, 2016

A fabulous stay in a unique establishment where service; attention and food is at its best. Service has been consistently superb for years and continues to be so. This is, for me, one of the best hotels in the world.. even having been spoiled by asian service for years

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank FrancoisC1234
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear FrancoisC1234 Thank you very much for your wonderful words. It is always a pleasure to receive such a feedback from an expert like you. It is thanks our guests that the Gstaad Palace continues to improve. We look forward to welcoming and pampering you soon again. Best Regards GSTAAD PALACE Romuald Bour Director More 

1 review
1 of 5 stars Reviewed July 15, 2016 via mobile

I have the experience this weekend in Gstaad palace and I have to say that they have a lot of old rooms without refurnished and in terrible conditions. Very very disappointed with the quality of the rooms, very tiny and the bathroom is super old and dirty.

Helpful?
Thank Hugo B
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear "Hugo B" Thank you for sharing your feedback. Between our seasons, when the hotel is closed, every year we are renovating some rooms. At the moment 90% of our rooms are renovated. We feel very sorry that you received one of our non-renovated rooms. We hope, you will offer us the chance to give you a renovated room to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Over the years the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality, and has always welcomed the most discerning international clientele. Set on a hill overlooking Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss Alps. The 104 tastefully decorated rooms include 19 junior suites, 4 suites, 2 Tower Suites and the most luxurious and sophisticated three-bedroom Penthouse Suite ever built in an Alpine resort. ... more   less 

Additional Information about Gstaad Palace Hotel

Address: Palacestrasse 28, Gstaad, Saanen 3780, Switzerland
Location: Switzerland > Canton of Bern > Saanen > Gstaad
Price Range: $557 - $1,580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gstaad Palace Hotel 5*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#4 Family Hotel in Gstaad
#4 Business Hotel in Gstaad
#5 Luxury Hotel in Gstaad
#5 Romantic Hotel in Gstaad
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