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Gstaad Palace Hotel

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#6 of 19 Hotels in Gstaad
Certificate of Excellence
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227 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

So far travelling almost half Europe, the best city and hotel so far is this Hotel. Staff is super super friendly and nice. Great hotel with all facilities one can think off. best spa, pool. we got free upgrade also, great location and great views from the room. All rich people and celebrities come over to this place

Helpful?
1 Thank Abhishek B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was my first stay at Gstaad Palace. My friends recommended staying here and attending the Roy Emerson Tennis Weeks. Not only was the tennis worth the stay, the hotel is a beautiful, old World setting with modern amenities. You are pampered from the moment you climb the stairs to the Lobby and you are whisked away by the helpful... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank 245erickai
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “245erickai” Thanks you so much for this nice feedback. We are very glad that you enjoyed your stay at the Gstaad Palace and that you listen to the recommendation of your friends. We look forward to pampering you very soon and to make you experience again our restaurants. Best Regards GSTAAD PALACE Romuald Bour Director More 

Switzerland
2 reviews
5 of 5 stars Reviewed 1 week ago

Quite simply the friendliest and most efficient service I have ever seen in any hotel anywhere. The food is to die for. The location is superb. Every request, no matter how demanding, is met with a smile.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank Henry M
Lisbon, Portugal
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

By any point of view this is a very special hotel: the real grand classic, high standard but discrete alpine hotel. You can feel treated as part of the family. Not for every taste, and definitively not for easy goers or backpackers. There are dress codes. Dinning at the terrace is a delightful experience for the senses, specially in summertime

Helpful?
1 Thank Antonio C
Riyadh, Saudi Arabia
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Among the amazing views, the palace is stand up. Full of well trained stuff with high quality of services, and the charming views to Gstaad beauty.You will feel the time. Wherever, you room is, in the northern or southern towers , for sure, you are in the right spot!

Helpful?
1 Thank Abdullah A
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear ”Abdullah A” Thank you very much for you nice words and for sharing your feedback. We are very glad that you enjoyed your stay with us and also the wonderful view. We call this..." magic in the mountain"! We look forward to welcoming and pampering you soon again and maybe…. with a winter view. Best Regards GSTAAD PALACE Romuald... More 

Edmonton, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

If you like to rub shoulders with the rich and famous then this hotel is for you! The hotel has breathtaking views all round you couldn't get a bad room if you tried. The picturesque village of Gstaad is beautiful .. very pretty, one of the best in Europe.... get ready for spending serious money ! It's not cheap.

Helpful?
1 Thank mandysneddon
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

the service at this hotel cannot be surpassed. The food is divine, the grounds are breathtaking. The staff could not be friendlier and more professional. Well-worth the steep prices and the long drive up.

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank Nima H
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I had a salad which was good and the young waiter didn't ask me if I wished to have a drink during the two hours that I was there .unfriendly service overall The lobby on Saturday night was totally empty .I enjoyed the concierge service And professional

Helpful?
Thank Sonja K
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “Sonja K” Thank you very much for your comment. On Saturday night many of our guest where at the Polo event in Saanen, this might be the reason of a quiet Lobby.. Concerning the issue with the service, we have taken the measure to avoid this situation in the future. Best Regards GSTAAD PALACE Romuald Bour Director More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

One of the absolute BEST hotels in the world. It is a luxury but the friendliness of the place and the kindness and welcome of the staff make you feel so at home you wish you could stay forever. Gstaad is truly a home away from home.

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank Ardavan F
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “ F Ardavan” Thank you so much for your nice words. It is a pleasure for us to see that you enjoyed your stay with us. We look forward to welcoming and pampering you again to give you a new time the feeling to be home away from home at the Gstaad Palace. Kind Regards GSTAAD PALACE Romuald Bour... More 

Paris, France
Level Contributor
87 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed August 13, 2016

Needless to introduce Gstaad (if there is a need, you may have been living on the moon for the last century!), the Bernese Oberland most famous destination. Gstaad & the Palace Hotel - the fairytale like castle overlooking the town - are more or less synonymous, so much that it is quite rather to think of one without thinking of... More 

Helpful?
2 Thank Jean H
RBour, Manager at Gstaad Palace Hotel, responded to this review

Dear “Jean H” Thank you so much for these nice words and for sharing your experience. This is a great pleasure for us to see how much you enjoyed your stay with us. We are very happy that you liked the room , the bed, the Pasta a la "Gildo"… and so much more and that you felt here like... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Over the years the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality, and has always welcomed the most discerning international clientele. Set on a hill overlooking Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss Alps. The 104 tastefully decorated rooms include 19 junior suites, 4 suites, 2 Tower Suites and the most luxurious and sophisticated three-bedroom Penthouse Suite ever built in an Alpine resort. ... more   less 

Additional Information about Gstaad Palace Hotel

Address: Palacestrasse 28, Gstaad, Saanen 3780, Switzerland
Location: Switzerland > Canton of Bern > Saanen > Gstaad
Price Range: $552 - $1,650 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gstaad Palace Hotel 5*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#4 Family Hotel in Gstaad
#4 Business Hotel in Gstaad
#5 Luxury Hotel in Gstaad
#5 Romantic Hotel in Gstaad
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