We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gstaad Palace Hotel

Save
Share
Palacestrasse 28, Gstaad, Saanen 3780 Switzerland
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.com
$809
View deal
Booking.com$809
Hotels.com$809
Tripadvisor$809
LHW.com
Priceline$809
Hurb$961
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (525)
Room & Suite (213)
Pool & Beach (60)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#5 of 21 hotels in Gstaad
Location
Cleanliness
Service
Value
Travelers' Choice
Over the years the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality, and has always welcomed the most discerning international clientele. Set on a hill overlooking Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss Alps. The 90 tastefully decorated rooms and suites include 2 Tower Two Bedroom Suites and the most luxurious and sophisticated three-bedroom Penthouse Suite ever built in an Alpine resort.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Skiing
Babysitting
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Bathrobes
Air conditioning
Fireplace
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Mountain View
Languages Spoken
French, German
503Reviews4Q+A51Room tips
Traveler rating
  • 415
  • 46
  • 20
  • 12
  • 10
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
DavJo12 wrote a review Oct 2021
London, United Kingdom303 contributions150 helpful votes
Obviously high-end hotel with the level of service and quality of food to match. The staff were amazing even to the extent of remembering our room number and names whenever we asked the reception or concierge for help. The room was very good although it didn’t have a view of the mountains. We had half board and the food could be selected from the a la carte menu using an allowance and paying extra. This we felf was a nice arrangements, and doesn’t make you feel like second-class citizens by having to eat from a special menu. The view of the mountains from the breakfast terrace is spectacular. The Olympic size swimming pool with diving boards was simply great and our favourite place to relax, although it could get busy with families. We also had food at the pool bar, which was lovely. One day we used bikes from the hotel for which there was no charge, and its's worth reserving in advance. Could easily spend the entire summer here.
Read more
Date of stay: August 2021
1 Helpful vote
Helpful
Share
Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace Hotel
Responded 5 weeks ago
Dear DavJo12 Thank you for taking the time to write us this marvellous feedback. We would be pleased to welcome you back for another summer holiday to the Gstaad Palace or why not for a winter holiday starting the 20 December 2021? Thank you again for sharing your experience. Kind regards, Barbara Branco-Schiess Guest Relations Manager
Read more
Nopany wrote a review Aug 2021
5 contributions4 helpful votes
We had dinner at the Gstaad Palace, at the Le Grand Terrasse restaurant. It was the worst possible dining experience. The service was terrible, servers and waiters were rushing and running everywhere. The food was below average - such a basic salad and soup. The Indian food was absolutely terrible and I fail to believe an Indian chef made the food - it was floating in loads of oil and extremely flavorless. Please do not eat the Indian food there. Overall, probably one of the worst dining experiences of my life. Go to any other restaurant in Gstaad, just not this one. Not worth the money for sure. We are staying at the Park Gstaad and the restaurant here is incredible in comparison!!
Read more
Date of stay: August 2021Trip type: Traveled with family
Helpful
Share
Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace Hotel
Responded Aug 11, 2021
Dear Esshan2018 Thank you very much for taking the time to give us your sincere feedback and we do apologise that we could not meet your expectations. From your feedback we can understand that you are staying at the Park Gstaad. Would it be possible to meet you personally to speak about this unpleasant dining experience? We would be very pleased if you could contact us. As we always try to improve our quality it would be very helpful. Kind regards, Barbara Branco-Schiess Guest Relations Manager guestrelations@palace.ch
Read more
Carolina Frattaroli wrote a review Aug 2021
7 contributions7 helpful votes
I went to this place in July with my parents and we loved it. The view to the mountains is so cute. The people are kind inside, they greet you when you pass by in French which it's very amusing. Ohlala! The Spanish guy on reception was very welcoming too when he showed us around telling us so many stories about the place. We found this professional. The restaurant on the terrace was beautiful also, we enjoyed the food and again: the view on the mountains. Irresistible ❤️
Read more
Date of stay: July 2021Trip type: Traveled with family
Helpful
Share
Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace Hotel
Responded Aug 11, 2021
Dear LunaintheSky Thank you very much for your marvellous feedback and we are very pleased that you spent such a good time at the Gstaad Palace. We hope to welcome you back on another occasion. Kind regards, Barbara Branco-Schiess Guest Relations Manager
Read more
SB1391 wrote a review Aug 2021
Fallanden, Switzerland41 contributions28 helpful votes
The Gstaad Palace is a place to be if you are ready to pay high prices for the rooms. The hotel is lovely built in and out. The rooms we had were one of the best I have ever seen. This modern and wooden design is just a marvelous fusion. One downside was once in the dining when some cauliflower was burnt and we had to discuss with the waiter, that was unnessary. The other downside was the dresscode policy which was not for everyone the same - you have one and do it on everybody or not. The last downside was the prices im the bar. A cocktail was like 33 CHF which is abnormally high.
Read more
Date of stay: August 2021Trip type: Traveled with family
1 Helpful vote
Helpful
Share
Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace Hotel
Responded Aug 8, 2021
Dear SB1319 Thank you very much for taking the time to share your experience with us. We are very sorry to read that we have made you feel that the dress code is equally applied to everyone. Thank you for mentioning it as it helps us to pay more attention to it. On the other hand, we are happy to read that you liked the building itself and also the way the rooms are decorated. Mr. Andrea Scherz, owner and General Manager in the third generation, personally works with our interior designer to make sure that we are a modern hotel respecting the mountain feeling. We would be very happy to welcome you back to the Gstaad Palace on another occasion. Kind regards, Barbara Branco-Schiess Guest Relations Manager
Read more
John M wrote a review Jul 2021
London, United Kingdom5 contributions5 helpful votes
Incredible hotel: During our trip through Switzerland, Gstaad cannot be missed. In this hotel we were extremely well pampered and all our wishes were read from our lips. Staff extremely friendly, room perfect. Restaurant exquisite.
Read more
Date of stay: June 2021
Value
Rooms
Service
Helpful
Share
Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace Hotel
Responded Jul 6, 2021
Dear John M. Thank you very much for your marvellous feedback and we are very happy to read that you spent such a good time with us. We would be pleased to welcome you back at the Gstaad Palace very soon. Best wishes, Barbara Branco-Schiess Guest Relations Manager
Read more
Previous
123456
PRICE RANGE
$540 - $1,128 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of BernSaanenGstaad
NUMBER OF ROOMS
90
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Gstaad Palace Hotel
Which popular attractions are close to Gstaad Palace Hotel?
Nearby attractions include Lake Lauenen - Geltenhütte SAC - Lauenensee (0.09 miles), Pedestrianised Promenade and Shopping Mile (0.2 miles), and Historical village of Saanen (0.09 miles).
What are some of the property amenities at Gstaad Palace Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Gstaad Palace Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gstaad Palace Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Gstaad Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Gstaad Palace Hotel?
Conveniently located restaurants include Posthotel Rössli Restaurants Stübli und Alti Post, Restaurant Muli, and Mango Restaurant.
Are there opportunities to exercise at Gstaad Palace Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Gstaad Palace Hotel have an airport shuttle?
Yes, Gstaad Palace Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Gstaad Palace Hotel have airport transportation?
Yes, Gstaad Palace Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Gstaad Palace Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Gstaad.
Are any cleaning services offered at Gstaad Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.