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Palacestrasse 28, Gstaad, Saanen 3780 Switzerland
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Traveler (552)
Room & Suite (240)
Pool & Beach (59)
What is Travelers’ Choice?
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 21 hotels in Gstaad
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.3
Travelers' Choice
Overlooking the surrounding Saanenland, the Gstaad Palace rises from the forest like a fairy-tale castle. Yet the delights and pleasures that await the traveller within its walls are real. Situated in the Bernese Oberland, the five-star hotel is one of the Leading Hotels of the World and has been enchanting visitors since 1913 – not with magic spells, but by offering true hospitality and lived tradition. Sustainability and a close affinity to nature are part of the Palace DNA, which has been in the hands of the Scherz family for three generations. Discretion is a core value in this Swiss luxury hotel, as are cordiality and service with a personal touch. A warm welcome awaits all the family, with special entertainment provided for the kids. All 90 suites and rooms are individually furnished in a chic, alpine style. They offer highest standards in comfort and fantastic views of the mountain panorama. In summer, Palace guests can enjoy an authentic alpine lunch or dinner at the Walig Hut, a secluded hideaway that is also available for an overnight stay close to the stars. The Gstaad Palace serves top quality regional produce across its five restaurants. Internationally inspired, the hotel’s cuisine is enriched with a dash of Asian sophistication and a sprinkle of Mediterranean vivacity. The Lobby Bar – also known as Gstaad's living room – is a popular and convivial meeting place for all, while dancing queens and party kings will feel at home among the dazzling lights of the legendary GreenGo Club. With its comprehensive infrastructure, the Gstaad Palace offers everything required for special celebrations, weddings, meetings and conferences. Covering 1800 square metres, the Palace Spa is an oasis of mindfulness with jacuzzi, hammam, sauna, lounge and relaxation room. A range of massages and treatments using selected botanical ingredients is offered in a serene environment featuring granite from nearby Lake Blausee, an open log fire and views of the mountains. While the indoor pool is available all year round, the outdoor «PISCINE» has been a top meeting place for summer visitors to Gstaad since 1928. A favourite with guests and locals alike, the Olympic-sized pool is the perfect place for cooling down. A fitness and Pilates room, as well as tennis and squash courts further complement the range of sporting facilities. The extensive ski area is within easy reach, while the golf course is situated just 19 km away. A gentle stroll of around eight minutes will take hotel guests to Gstaad's village centre and railway station.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Skiing
Babysitting
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
French, German
525Reviews4Q+A51Room tips
Traveler rating
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Most Recent
Vacationer397048 wrote a review Jul 2022
1 contribution1 helpful vote
We came to the hotel on the 13th until the 20th of July. We have already been to this hotel a few times, and we can definitely say that there are many positive new facilities added to the Palace. For instant, the Indoor Pool, the Spa Jacuzzi as well as the new Spa lounge. The employees were nothing but extraordinary, kind, and helpful. Always smiling, not a single bad thing to say. From the reception, to the spa, to the PISCINE, housekeeping and restaurant employees. We want to thank you every single employee who has made our stay delightful and unique. We look forward to coming back very soon. We definitely recommend this beautiful property to anyone who wants to have paradise on earth.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace
Responded 3 weeks ago
Dear Vacationer397048, Thank you very much for taking the time to write us this amazing feedback. The staff is thrilled by your beautiful compliment, which will give us a lot of strength for a long time. We are also excited about our new indoor pool and spa lounge and of course about the Jacuzzi, which will be enlarged for the next winter season. We are already looking forward to your next visit at the Gstaad Palace. Best wishes, Barbara Branco-Schiess Guest Relations Manager
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eric e wrote a review Jul 2022
Madison, Wisconsin50 contributions18 helpful votes
It was our privilege to spend a week in this quality hotel seated in a magical location. We went to play tennis with our grandchildren, but had an experience that exceeded our expectations. Where to start? Rooms, food, and amenities are the best of the best...but there is even more. The staff. At every turn they were there and so accommodating and friendly, it was like visiting a long time friend. The waitstaff, bellmen, front desk, housekeeping and spa. All had a smile and a pleasant word. Reaching out to guests from all over the world, they made us feel at home. No request was to small or trivial and all responses were with smiles. Yes, we will come again. Yes, we highly recommend your visit.
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Date of stay: June 2022
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace
Responded Jul 4, 2022
Dear Erice561, Thank you for this wonderful feedback and we are delighted to read that you enjoyed such a lovely stay with us. The whole team was very enthusiastic about your compliment. We are already looking forward to your next visit to the Gstaad Palace.
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Sightsee712337 wrote a review Jun 2022
Chevy Chase, Maryland20 contributions1 helpful vote
+1
I've stayed at the Palace two times already and I'm going back again this summer. The rooms, the views, the food, the spa and the service are top notch. The attention to detail is evident in absolutely every little corner of this hotel.
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Date of stay: August 2021
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace
Responded Jun 29, 2022
Dear Sightsee712337, Thank you very much for taking the time to write us this marvellous feedback. We are pleased to read that you are coming back again this summer. When you are coming back, you will see the result of the renovation in the indoor pool and as well the new garden. We are very proud of this. We are looking forward to welcoming you very soon at the Gstaad Palace. Best wishes, Barbara Branco-Schiess Guest Relations Manager
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Ryan Otto Ulrich wrote a review Apr 2022
79 contributions29 helpful votes
+1
Life tends to adopt a prismatic perspective, where the many events of our days scatter through a multifocal perspective to produce the portraits of our lives. Here I was, here I am, here I shall be again. One crosses the threshold of this establishment to enter a time that is apart from our own. The Palace continues to hold itself to the utmost standards in customer care and kindness. They’ll even fetch a doctor for you if you have a moment on the slopes. By and large, the warmth and kindness of this place has yet to abate since my youth. I shall return here again and again. It’s not a hotel. It’s a winter home. It’s a place of hearth, love and kindness. In case I’ve been too subtle - it’s one of the best on earth.
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Date of stay: December 2021
Location
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace
Responded Apr 21, 2022
Dear Ryanottoulrich, Thank you very much for taking the time to write us this marvellous feedback. We are very touched by your words and will take care of our "old lady" so that you can experience many more beautiful moments at the Gstaad Palace. Julia Andrews said about Gstaad “Gstaad is the last paradise in a crazy world.” This message corresponds very well with what you said about the Palace. We would be very pleased to welcome you back in the near future. Best wishes, Barbara Branco-Schiess Guest Relations Manager
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yvesr607 wrote a review Feb 2022
1 contribution
We organized a Sales Team Meeting at the Gstaad Palace. What an amazing organisation. ALL our the team have been so well welcomed. Our sales team was so happy to discover what a real Palace means in terms of premises and service quality. Most probably the best Lobby Bar ambiance of its class in the world.
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Date of stay: February 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace
Responded Feb 6, 2022
Dear yvesr607 Thank you very much for taking the time to write us this amazing feedback. We hope that your sales team can benefit from this meeting for a long time to come. Thank you for organizing it at the Palace. We would be very happy to welcome you back at the Gstaad Palace in the near future. Kind regards, Barbara Branco-Schiess Guest Relations Manager
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Carolina Dlgs wrote a review Feb 2022
7 contributions2 helpful votes
Gstaad Palace's attention to detail standsout in every single area of the hotel. Perfectly clean, cosy and luxurious, it is a must do when looking for a getaway destination in the beautiful mountains of Switzerland. The atmosphere is perfect for the winter season, the food is delicious and fresh, the staff is attentive, polite and friendly. I will totally recommend staying at The Gstaad Palace Hotel.
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Date of stay: February 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace
Responded Feb 4, 2022
Dear Carolinadlgs, Thank you very much for taking the time to give us this marvelous feedback. We were very pleased to read the title "A must do when in Switzerland" and we can only agree with you. Joking aside, the Palace is truly located in a fantastic area and it is a dream in winter as well as in summer. We would be delighted to welcome you back to the Gstaad Palace in the near future. Kind regards Barbara Branco-Schiess Guest Relations Manager
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Alyona S wrote a review Feb 2022
Pasturago, Italy1 contribution1 helpful vote
I had an amazing stay in Gstaad Palace. Every detail was perfect. Very attentive staff, beautiful atmosphere, delicious food. Very cosy place. Spa is absolutely great. Will definitely come back for another lifetime experience. Highly recommended!
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Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace
Responded Feb 4, 2022
Dear alyonas407, Thank you very much for this amazing feedback. We are very pleased that you had a very nice time with us. You can be sure that your beautiful compliment will be passed on to the staff. We hope to welcome you back to the Gstaad Palace on another occasion. Best wishes, Barbara Branco-Schiess Guest Relations Manager
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RoxanePok wrote a review Feb 2022
Monthey, Switzerland4 contributions5 helpful votes
We had a wonderful stay at the beautiful Gstaad Palace. This place is magical, the staff amazing. Various cuisine , thanks to the 4 restaurants. The dishes are excellent with a very elaborate visual. The spa is amazing, the rooms large and very comfortable. I can only recommend, it's a place you don't want to leave!
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Date of stay: February 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace
Responded Feb 4, 2022
Dear Mrs Pok, Thank you very much for taking the time to write us this fantastic feedback. We are very pleased to read that you spent such a good time with us. We would be pleased to welcome you back at the Gstaad Palace on another occasion. Kind regards, Barbara Branco-Schiess Guest Relations Manager
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Anna Vydrina wrote a review Feb 2022
4 contributions1 helpful vote
One night in this place is definitely not enough - it has so much to offer! Service is just fantastic - all staff is very attentive to the needs of guests and anticipate everything. Attention to details is visible with naked eye - from receptionist who remembers your name to sommelier who senses the mood of the company perfectly in order to make suggestions for drinks that fit just great. Spa is beautiful and massage was one of the best I had, thanks to Isabella. Highly recommended for bespoke luxury experience.
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Date of stay: January 2022
Rooms
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
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Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace
Responded Feb 4, 2022
Dear Mrs Vydrina, Thank you very much for your marvelous feedback and we are pleased to read, that you fell in love with the Gstaad Palace. Isabella was thrilled by your praise and as well the rest of the team. We would be pleased to welcome you back at the Gstaad Palace in the near future. Kind regards, Barbara Branco-Schiess Guest Relations Manager
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Johan A wrote a review Feb 2022
1 contribution2 helpful votes
We had a one night stay in the palace for a work seminar, the place is absolutely incredible. Everything here is thought for your experience to be memorable. Staff is amazing and thoughtful, rooms are incredible. Will definitely come back if budget ever permits. And thanks Andrea for the tour
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Date of stay: February 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Barbara Branco-Schiess, Guest Services / Front Office at Gstaad Palace
Responded Feb 4, 2022
Dear John A Thank you very much for taking the time to write us this marvellous feedback. We are very please do read that you spent such a great time with us. Hopefully the work seminar was as successful as your visit at the Gstaad Palace. We would be pleased to welcoming you back in the near future. Kind regards, Barbara Branco-Schiess Guest Relations Manager
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PRICE RANGE
$754 - $1,053 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandCanton of BernSaanenGstaad
NUMBER OF ROOMS
90
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Frequently Asked Questions about Gstaad Palace
Which popular attractions are close to Gstaad Palace?
Nearby attractions include Lake Lauenen - Geltenhütte SAC - Lauenensee (0.09 miles), Pedestrianised Promenade and Shopping Mile (0.2 miles), and Historical village of Saanen (0.09 miles).
What are some of the property amenities at Gstaad Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Gstaad Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gstaad Palace?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Gstaad Palace?
Yes, free parking is available to guests.
What are some restaurants close to Gstaad Palace?
Conveniently located restaurants include Posthotel Rössli Restaurants Stübli und Alti Post, Restaurant Muli, and Mango Restaurant.
Are there opportunities to exercise at Gstaad Palace?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Gstaad Palace have an airport shuttle?
Yes, Gstaad Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Gstaad Palace have airport transportation?
Yes, Gstaad Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Gstaad Palace located near the city center?
Yes, it is 0.3 miles away from the center of Gstaad.
Are any cleaning services offered at Gstaad Palace?
Yes, dry cleaning and laundry service are offered to guests.