We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Hotel des Arts

Book on TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel des Arts
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

139 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 56: English reviews
Oslo
Level Contributor
103 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 16, 2016 via mobile

Only negative of this hotel is that it is not soundproof. You can hear the neighbours go to the bathroom... Location is good (10 min walk to city center), breakfast is good (have to order one day in advance, not 'walk in breakfast'). Wifi is free and fast. Rooms are spacious). Staff is friendly and helpful. Free public transport card... More 

Helpful?
Thank Laurens S
Geneva, Switzerland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 1, 2016 via mobile

This is clearly one of the worst places I've ever been to. The hotel stinks, as it is allowed to smoke in must rooms. The rooms are old and clearly need a thorough renovation. The staff is nice, but it's not enough... It's a 15-minute walk from the center of town, just next to the main hospital.

Helpful?
Thank BigOMontreal

Travelers are raving about these Neuchatel hotels

London, United Kingdom
Level Contributor
107 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed March 27, 2016

This hotel is situated in a lovely old building and a nice part of town, reasonably central - about a 10 minute walk to the historic town centre, but only a couple of minutes to the lake front. The rooms and communal areas have seen better days and a little refurbishment wouldn't go amiss. That said, the hotel and rooms... More 

Helpful?
Thank travellerfrom203
North Sumatra, Indonesia
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 27, 2016 via mobile

I stayed for almost a month. I got a nice large room for alone. It was a nice non smoking room. They provide you coupons for breakfast that you have to give to the staff each day. Not so many selections at breakfast, but still okay. Here you have the chance to make your own boiled eggs, and waffles. Some... More 

Helpful?
1 Thank Shen S
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 7, 2016

The hotel is placed close to the railway station and on the bus routes. Reception staff were really helpful and tolerated my bad French! I had an upgraded room, but being close to the breakfast room it was noisy from around 6.30am. Breakfast buffet was simple continental style and just what I wanted/needed/expected

Helpful?
Thank Paul F
Hôtel des Arts B, Gérant at Hotel des Arts, responded to this review

Dear Thank you for your message. Sorry for the noise from the breakfast room. Next time we will give you an anther room. Have a nice week Ariane Boesch More 

Chemnitz, Germany
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 27, 2015

The hotel has been remained its freshness and the exclusive design. I appreciate it very well. When I was here for the first time three years agao it was very impressive. Today I stayed here for another time and it was so impressive as before. The chamber and the bathroom are excellent clean. The bed and especially the roof top... More 

Helpful?
Thank Matthias W
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 25, 2015 via mobile

Not recomended! Bed has horrible smell of cigarete smoke. I woke up at night and I was smelling smoke myself and couldnt sleep anymore. The staff didnt care at all about my complaint. Room is very small shower at 50 cm from bed. Only positive point is the breakfast buffet.

Helpful?
Thank Fabio J
Sydney
Level Contributor
62 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed October 8, 2015

We had 2 rooms in the roof which were good sizes and clean. The staff were friendly and it was not noisy. I would stay here again. It is not in the old time but very close and it is also close to the water.

Helpful?
Thank smithcomyn
Sussex
Level Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed September 8, 2015

The staff at this small hotel were extremely pleasant and friendly. The room was perfectly adequate, although we needed the fan on in our room even though it was quite cool outside. There is no air conditioning and the fan is rather noisy. The design of the hotel means that the rooms are all around the lift and other guests... More 

Helpful?
Thank Lanno
Halifax, United Kingdom
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed September 2, 2015

The staff were very nice but as it was shockingly hot (start of July) I really missed air conditioning! There was a fan in my room but it was too noisy to keep on at night. If you opened the window at night then little bugs flew in in their droves which freaked me out! The restaurant was very good... More 

Helpful?
Thank connorb77
Questions? Get answers from hotel staff and past guests. Ask a question

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (16)
Viewed
Bathroom (2)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (2)
Viewed
View from Room (3)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (18)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (2)
Viewed
Dining (4)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Neuchatel
0.2 mi away
BEST WESTERN PREMIER Hotel Beaulac
0.5 mi away
Hotel de l'Ecluse
Hotel de l'Ecluse
#6 of 12 in Neuchatel
4.0 of 5 stars 66 reviews
0.5 mi away
Beau-Rivage Hotel
Beau-Rivage Hotel
#2 of 12 in Neuchatel
4.5 of 5 stars 227 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Hotel Alpes et Lac
Hotel Alpes et Lac
#5 of 12 in Neuchatel
4.0 of 5 stars 130 reviews
1.5 mi away
Hotel Palafitte
Hotel Palafitte
#1 of 12 in Neuchatel
4.5 of 5 stars 373 reviews
0.3 mi away
Hotel Touring au Lac
Hotel Touring au Lac
#11 of 12 in Neuchatel
3.0 of 5 stars 76 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Hotel des Arts

Address: rue J. -L.-de- Pourtales 3, Neuchatel 2000, Switzerland
Location: Switzerland > Canton of Neuchatel > Neuchatel
Price Range: $125 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel des Arts 3*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Priceline and Odigeo so you can book your Hotel des Arts reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay