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Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
Radisson Blu Hotel, Lucerne
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913 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Hotel, Lucerne
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Showing 660: English reviews
Sharjah, United Arab Emirates
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 21, 2015

This hotel has great rooms, the reception staff were very friendly and answered all of our inquiries. But most importantly, it has a great location. It has free internet which was decently fast to say the least.

Helpful?
Thank M_Almatroushi
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you for sharing your great experience about your stay in Radisson Blu Hotel, Lucerne with the world. We're pleased to read that you liked the central location, our convenient rooms as well as our best "Yes I can" service. We always aim to please our guests and to see that we reached our goal makes us very... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed August 21, 2015 via mobile

I have staid at the hotel for a 3 day conference and enjoyed the excellent services! The conference rooms are well equipped and the staff helpful. The rooms are nice and modern with a Nespresso machine ! The breakfast buffet was great! I would definitely recommend the Radisson in Lucern for a conference or leisure!

Helpful?
Thank azlle
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Azlle, Thank you very much for having taken the time to write a review about your recent stay in Radisson Blu Hotel, Lucerne and for recommending us. It's a pleasure for us to read that you enjoyed your conference as well as our spacious rooms. We hope to welcome you soon again in Radisson Blu Hotel, Lucerne. Very best... More 

Brussels, Belgium
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed August 15, 2015

Located quite in the heart of Lucerne, the Rad Blu offers quite a standard quality. Rooms are good, staf was average, the setup of reception and restaurant makes you feel like in a holiday inn - mass tourism live.

Helpful?
1 Thank jww57
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear guest, Thank you very much for having taken the time to write this honest feedback about your stay in Raidsson Blu Hotel, Lucerne. The atmosphere in our hotel hall and in the restaurant can be very different. In summer we have more leisure groups, while in winter they're more business guests. Of course this has an impact on the... More 

Charlotte, North Carolina, United States
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 15, 2015

This 4 star hotel is in a great location to walk to the sights of Lake Lucern this is one of the most beautiful cities in the world! The rail station with all the shops is very near. Rooms are large and modern. However the bathroom was matte Blake tiles and hard on the eyes. Right by the lake. Great... More 

Helpful?
Thank bummy44
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Charlotte, Thank you very much for your honest and positive feedback about your stay in Radisson Blu Hotel, Lucerne. It's a pleasure to read that you enjoyed your stay in our spacious, comfortable and modern rooms with a huge breakfast the other day. We hope to welcome you soon again in Radisson Blu Hotel, Lucerne. Kind regards, M. Conzelmann More 

Saratoga Springs, New York
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 14, 2015

We stayed here for two nights and enjoyed it very much. The staff were all very friendly, the rooms were clean and comfortable, and the location was great. It was just a short 5 minute walk to the train station, and a 2 minute walk to the waterfront. I loved Lucerne and hope to return some day, and this would... More 

Helpful?
Thank BethanyfromNY
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Bethany, Thank you very much for writing this honest and positive review about your stay in Radisson Blu Hotel, Lucerne. It's a pleasure for me and my team to read that our daily hard work pays off. We're looking forward to welcoming you again when you're in Switzerland next time. Kind regards, M. Conzelmann More 

Greater Manchester, United Kingdom
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 6, 2015

Very pleasant and helpful staff greet you upon arrival at the hotel, although we requested a double room months in advance, we were given 2 singles beds. When mentioned to the staff, they stressed that requests could not be guaranteed - a little disappointing. Initial location appears good, just a 2 minute stroll to the beautiful lake. However, unless you... More 

Helpful?
1 Thank Sutty278
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Guest, many thanks for taking the time to write such a detailed comment about your stay in the Radisson Blu Hotel, Lucerne. I do appreciate that you are mentioning our good service from our staff, specially from the bar team. We do regular trainings to provide high quality service and live our Yes I Can Spirit, great to hear... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 5, 2015 via mobile

Our room was filthy. Hair in the bathroom food pieces on the floor. I left one of the food pieces out for the next day to see if they were clean the next day and they were not. No wash cloths were provided no ice bucket was provided no top sheet was provided. The bar staff was incredibly rude. We... More 

Helpful?
1 Thank Jane I
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Guest, I am really sorry to hear that you had such a bad experience in our Radisson Blu Hotel, Lucerne. Please believe me that this is not our standard at all. On a regular basis we do different trainings for our staff on the Front Desk, Service and Housekeeping in order to provide excellent service. I have talked to... More 

London
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 4, 2015

We needed a hotel in central Lucerne for 1 night and as we had a hire car we needed somewhere with parking, which not all the city centre hotels have, so we chose this hotel. The staff on arrival were very helpful, particularly Dominik who I had exchanged various e-mails with before our arrival as I had various questions and... More 

Helpful?
Thank foodiesue
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Guest, many thanks for taking the time to write such a positive comment on tripadvisor about your stay in the Radisson Blu Hotel, Lucerne. It is great to hear that you had a wonderful experience. The car parking belongs to a different company who is setting the prices. However, in comparison to the surrounding area we have the same... More 

London, United Kingdom
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed August 4, 2015 via mobile

Large corporate hotel near the station away from the old town. Ongoing construction work outside makes the walk rather unpleasant. There is a good gym but no pool. Staff are indifferent, room was tired and not well cleaned. Breakfast was a good spread but orange juice was not fresh (made from concentrate). Overpriced, large and without character.

Helpful?
2 Thank CjMacca
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Guest, many thanks for taking the time to write a comment on tripadvisor. I am pleased to hear that you had a positive experience in our gym and enjoyed the breakfast. It is correct that we are about 15 min walking distance from the city center away. The construction work in our surrounding area is about to end during... More 

Surprise, Arizona
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 4, 2015

Basically just a block from central Bahnhof. Front staff always willing to help and they helped us by storing our bikes in a secure area! Gave us the info for starting out at the correct place to start our rides. Room was very good and modern with walkin shower! A/C was working perfectly and a great view to the mountains... More 

Helpful?
Thank mike k
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Guest, many thanks for your great comment on tripadvisor. It is always highly appreciated when a guests writes about his positive experience in the Radisson Blu Hotel, Lucerne. We hope to welcome you back soon in the near future. Best regards, M. Conzelmann More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 

Additional Information about Radisson Blu Hotel, Lucerne

Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $166 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
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