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Radisson Blu Hotel, Lucerne

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Radisson Blu Hotel, Lucerne
Radisson Blu Hotel, Lucerne
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989 Reviews from our TripAdvisor Community

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Showing 705: English reviews
Geretsried, Germany
Reviewed 3 weeks ago

Stayed there for one night, very modern hotel, nice staff. The rooms are spacious, the location is a bit strange (right next to the cargo area of the railway station). Breakfast does not match the expectation you might have for a Radisson hotel.

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Helpful?
Thank rsandner
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear rsander, We are delighted to read that you enjoyed your stay, especially our spacious rooms and our friendly 'Yes I Can' service. I am very sorry to hear that your breakfast experience did not meet your expectations. Rest assured, that I will discuss this point with my F&D Manager. I still hope to welcome you again in Radisson Blu...

Orlando, Florida
Reviewed 3 weeks ago via mobile

We booked a post-Viking River cruise extension trip following our Rhine River cruise and this is the hotel used. The hotel room is very modern - the bathroom is enclosed in frosted glass which leaves little privacy. After the coziness and comfort of our river cruise suite, this hotel left us cold. Fortunately the staff was very nice. The hotel...

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Helpful?
Thank Misty J
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Misty J, thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. I am sorry to hear that you felt not so comfortable in our spacious rooms. However, my team and I are very pleased to read that you enjoyed our 'Yes I Can' service. We still hope...

Turin, Italy
Reviewed 3 weeks ago

Hotel is nice, prices are adequate to Luzern 4 star hotel. Services are not cheap (restaurant, minibar, garage, etc.). Plus: clean, gym included, room with view on the lake are nice. Minus: Tv system with no italian channels (where all other hotels in luzern have), rooms with view on the street or on the train station are not so nice...

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Helpful?
Thank AlexDani
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear AlexDani, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. It is a pleasure for us to read that you enjoyed the included gym and saunas as well as the view of Lake Lucerne. Normally, we have on our TV's at least 8 TV channels in Italian...

Luzern, Schweiz
Reviewed 3 weeks ago via mobile

I just attended a business meeting at this Radisson Blue. Therefore, I can only judge this service, not the hotel though: The conference rooms were great and the welcome of the Radisson staff warm and attentive. The snack buffet was sumptuous and the quality good. The lunch at their restaurant was of good quality, nothing too fancy though - the...

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Helpful?
Thank burettora
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Burettora, Thank you very much for having taken the time to write this review about your recent business meeting in Radisson Blu Hotel, Lucerne. It is a pleasure for us to read that you enjoyed the conference room itself, the coffee break, and also our welcoming 'Yes I Can' service. Our aim is to always please our guests to...

Folsom, California
Reviewed October 29, 2016

The location of the Radisson Blu Hotel, Lucerne was fine. Lucerne is a very walk-able city and we were right next to boat docks and the train/bus station. The staff at this hotel was very nice and helpful. The bad part of this review is the room itself. The room looked extremely worn and unclean. I found one hairball and...

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Helpful?
Thank TammyandBobW
M_Conzelmann, Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear TammyandBobW, Whenever one of our guests takes time to tell us about his experience we value this tremendously, whether it is positive or negative. We are thankful for every suggestion for improvement from our guests. A continuing enhancement is important to improve our service quality. So please rest assured that I will discuss your mentioned point concerning the cleanliness...

Franklin, New Jersey
Reviewed October 28, 2016

Booked through Viking Cruises as part of a Euro River Cruise. Note that similar experiences were reported to us by other couples on the tour. Blu Staff is wonderful even when they get bombarded with tour groups, this review reflects what may be an engineering issue with the building, not Blu staff. The only reason to avoid this hotel is...

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Helpful?
1Thank DavidAugust
M_Conzelmann, Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear DavidAugust, Thank you very much for having taken time to write a review about your stay in the Radisson Blu Hotel, Lucerne. It is a delight for me to read that you enjoyed our “Yes I Can” service. Our aim is to always please our guests and to see that we reached our goal makes us proud. Please rest...

New Delhi, India
Reviewed October 26, 2016 via mobile

Raddison BLU, supposedly a four star, was the only 'not so good' thing about my 3 days stay in the beautiful city of Luzern. Contrary to a very warm welcome we received at the other hotels in the country which is typical Swiss style, check into Raddison BLU at Luzern and DO NOT expect that kind of welcome. Close to...

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Helpful?
1Thank sssahni
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear sssahni, whenever one of our guests takes time to tell us about his experience we value this tremendously, whether it be positive or negative. We are thankful for every suggestion for improvement from our guests. A continuing enhancement is important to improve our service quality. So please rest assured that I will discuss your mentioned point concerning the kettle...

Alexandria VA
Reviewed October 26, 2016

Easy walk to the center of town and harbor for tours of the lake. Very popular with tour groups. Bring your converter to charge phones since rooms do not have 110 outlets or USB ports. Nice sized bathroom with nice shower.

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Helpful?
Thank AlexandriaGrandDad
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear AlexandriaGrandDad, thank you very much for having taken the time to write a review about your stay in our very centrally located Radisson Blu Hotel, Lucerne. My team and I are delighted to read that you enjoyed the spacious bathroom with its nice shower. At the moment we are planning a renovation, where of course also USB ports should...

Lucerne, Switzerland
Reviewed October 26, 2016

I have never stayed in such a disappointing room while on vacation or business. This hotel was booked by Viking River Boat Cruise as an extension to our cruise. The room is beyond basic and the first thing I saw when we opened the door was an ironing board hanging on the wall. Our room has a view of a...

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Helpful?
1Thank Brenner14
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Brenner14, Thank you very much for having taken the time to write a review about your stay in Radisson Blu Hotel, Lucerne. Whenever one of our guests takes time to tell us about his experience we value this tremendously, whether it be positive or negative. We do always book the kind of room, that has been reserved by Viking,...

New Brunswick
Reviewed October 23, 2016

We loved this hotel which is close to every thing you would like to see or do in this beautiful city on the lake. We had room #426 and it was the best we had in our month trip through Europe. Our room was big and modern with one wall of window where you had a view of the mountains....

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Helpful?
Thank Happy-seniors2
M_Conzelmann, General Manager at Radisson Blu Hotel, Lucerne, responded to this review

Dear Happy-seniors2, In the name of our whole team I would like to thank you for your excellent review about your stay. We are delighted to read that you enjoyed your room with the wonderful view of the Swiss Alps, our 'Super Breakfast', as well as our comfortable chairs in the LUCE Restaurant. We hope you had a safe journey...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Guests at this Lucerne hotel enjoy the best of both indoors and out, with comfortable accommodation overlooking the banks of Lake Lucerne. At the Radisson Blu Hotel, Lucerne, choose from 189 comfortable rooms and suites with thoughtful amenities, including Free high-speed, wireless Internet. All rooms feature stunning views of either the lake below or the soaring Alps in the distance. Dine on exceptional cuisine at the on-site LUCE Restaurant, and be sure to pay a visit to the LUCE Wine Lounge to sample the expansive list of delicious wines. This Lucerne accommodation also offers a fitness centre and sauna as well as flexible meeting facilities. ... more   less 

Additional Information about Radisson Blu Hotel, Lucerne

Address: Lakefront Center Inseliquai 12, Lucerne 6005, Switzerland (Formerly Radisson SAS)
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $143 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Hotel, Lucerne 4.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Lucerne Hotel Lucerne
Radisson Lucerne
Lucerne Radisson
Hotel Style:
#11 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
#16 Family Hotel in Lucerne
#19 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travelers have asked, with answers from Radisson Blu Hotel, Lucerne staff and other travelers.
27 questions
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Questions? Get answers from Radisson Blu Hotel, Lucerne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I wish I could advise. The hotel was booked through a third party.”
 of 5 bubbles TammyandBobW, Oct 29, 2016 | Read review
“some rooms have a river view”
 of 5 bubbles DavidAugust, Oct 28, 2016 | Read review
“Request a lake view. Worth the cost.”
 of 5 bubbles dansU7757HF, Oct 19, 2016 | Read review
“Ask for a room which overlooks the lake, or city. My colleague had a room which looked into a wall.”
 of 5 bubbles 303colinr, Oct 1, 2016 | Read review
“442 has water view”
 of 5 bubbles MarianneH55, Sep 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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