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Hotel Waldstatterhof

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#10 of 68 Hotels in Lucerne
Certificate of Excellence
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Hotel Waldstatterhof
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955 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Reviewed 1 week ago

The service was very good, with an extremely helpful staff. We had a very early checkout before breakfast but the night manager set us up with a to go breakfast at 4AM. The hotel was clean, with a spacious room in an excellent location in the city at a fair price.

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Helpful?
Thank Nicholas E
Albuquerque
Reviewed 1 week ago

Simple to find in the dark late at night, the Waldstätterhof is an ideal place to stay for a trip to Lucerne. The room was an adequate size, clean and well equipped. The wifi was good, reasonably strong and quick,the bed comfortable, and the bath was nice. Breakfast the next day from the buffet (included w/my room) was excellent, good...

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Helpful?
Thank scotshap
Chester
Reviewed 3 weeks ago

Whilst on a three centre holiday in September, our last three nights were spent at the Hotel Waldstatterhof in Lucerne. Arriving by the excellent Swiss Railway network the hotel is situated opposite the station - less than a two minute walk from the entrance. We had booked an executive room and this was located streetside opposite the station - but...

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Helpful?
Thank Uptonites
Huntington Beach, California
Reviewed 5 weeks ago

This hotel looks like a church. It is lovely. The rooms are great. You have a big old fashioned key so leave it of course. It was a kick to see the red plaid lit headboard. It was quiet on the street side. The breakfast is lovely as well. Would stay there any time again. So close to the train...

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Thank bankingbrenda
Maple Grove, Minnesota
Reviewed October 27, 2016 via mobile

I stayed here in October 2016 with my family. The hotel was fantastic and easily accommodated our family of 4. The breakfast buffet was outstanding. The hotel was centrally located to everything so you can walk to anything. It is also very close to the train station.

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Thank Amy D
Ipswich, United Kingdom
Reviewed October 22, 2016

Large room for an economy single, bigger than an "executive double" in London on the way there! Four foot bed, plenty of floor space, desk, small balcony with chairs and table. Good free wifi. Ample free breakfast. Friendly reception staff with excellent English. Great location opposite railway station but rooms at the back are very quiet. And all just yards...

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Helpful?
Thank hcookema
McLean, Virginia
Reviewed October 21, 2016

This was our second time visiting a lovely hotel with their attentive staff.The hotel is superbly located in central Lucerne, steps from the main railway station and beautiful Lake Lucerne. Especially arriving by train, you walk 2 minutes and you're at the hotel. It's a 5-minute walk to the big lake, where great views and boat trips await. The assistant...

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Helpful?
Thank carlandpeggy
Bacolod, Philippines
Reviewed October 21, 2016

You will get tongue-tied trying to mention your hotel destination in Lucerne. Hey, but this one does not offer any pretenses; they are honest enough to admit they are a three-star hotel (unlike a recent stay in Las Vegas where it was all show and no substance). Judging from the façade, you’d think this is a classic hotel. This is...

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Helpful?
Thank drjohnled
Waldstaetterhof, Leiter Front Office at Hotel Waldstatterhof, responded to this review

Dear Guest Thank you very much for your detailed and honest feedback! It is a pleasure to read that you enjoyed your stay in one of our Business Suites. We are sure all your explanations about the hotel itself and the surroundings are a great help for our further customers. Concerning the free WIFI, we are aware of its intermittent...

Ashland, Oregon
Reviewed October 16, 2016

We chose the Hotel Waldstatterhof because of its location right next to the train station. That was a major plus for us as we were doing day trips by train from Lucerne. The hotel is nice, nothing special - clean, seemingly well-run (although the front desk seemed a bit chaotic at times), with a good breakfast buffet. That said, if...

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Helpful?
Thank debkits
Hampshire, United Kingdom
Reviewed October 16, 2016

As other reviews state the hotel is in an ideal position for the station & walking around Lucerne. The bed was comfortable & nice to have a kettle. However housekeeping was a little slack, as coffee etc was not topped up & bed making seemed to consist of just folding the duvet back, as the pillows were just as squashed...

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Helpful?
Thank NenNen
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Hotel with modern amenities and comforts is set in late-19th century Victorian in the downtown area; staff is multilingual. ... more   less 

Additional Information about Hotel Waldstatterhof

Address: Zentralstrasse 4, Lucerne 6003, Switzerland (Formerly Waldstaetterhof Swiss Quality Lucerne Hotel)
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $155 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Waldstatterhof 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality Hotel Lucerne
Hotel Style:
#10 Family Hotel in Lucerne
#12 Business Hotel in Lucerne
#16 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Waldstatterhof staff and other travelers.
10 questions
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North Aurora, Illinois
over a year ago
over a year ago
Arizona
over a year ago
Florida
over a year ago

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Questions? Get answers from Hotel Waldstatterhof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on busy street have soundproof windows, so no worries about street noise”
 of 5 bubbles nicholase60, 1 week ago | Read review
“Can only judge by room we had - see comments above.”
 of 5 bubbles Uptonites, 3 weeks ago | Read review
“I would say any room is fine. We were on the street and no noise for us.”
 of 5 bubbles bankingbrenda, 5 weeks ago | Read review
“Ask for a room at the back if you like quiet.”
 of 5 bubbles hcookema, Oct 22, 2016 | Read review
“Just an aside, although there is an elevator, it is several steps up from the lobby to the elevator.”
 of 5 bubbles debkits, Oct 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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