We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 66 hotels in Lucerne

Luzernerhof Hotel

185 reviews
Save
Traveler (48)
Room & Suite (44)
Dining (11)
Overview
  • Excellent5%
  • Very good18%
  • Average36%
  • Poor18%
  • Terrible23%
Oct 18, 2017
“This property also has less expensive rooms”
Jul 21, 2017
“Decent stay in an expensive city”
Wifi
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Bar/Lounge
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (185)Write a Review
Filter reviews
140 results
Traveler rating
6
26
48
24
36
Traveler type
Time of year
LanguageEnglish
More languages
6
26
48
24
36
See what travelers are saying:
FilterEnglish
Updating list...
1 - 5 of 140 reviews
Reviewed October 28, 2017

Before you get your keys, you will be informed a list of No-no’s in the hotel room. Anyway the room has nothing save for a soap and hair shampoo 2 in 1. Breakfast for groups will be given the inner dining room. However, you will...More

Thank M L K
Response from Luzernerhof, Manager at Luzernerhof HotelResponded October 31, 2017

The rules of the hotel are the same for every one, private or groups. please contact your tour operator, they know the rules of the hotel.

Reviewed October 18, 2017

We stayed at the hostel accommodation of this Hotel a block away. Location is ideal: walking distance to all attractions and the Railroad station. The room was very clean and comfortable, had a sink,a refrigerator, lots of hanging space and drawers, even a table with...More

Thank simivalley1699
Reviewed July 21, 2017

Lucerne is expensive; this hotel provided a decent stay in a good location, but at a fairly high price (although lower priced than nearby hotels). The service was a little spotty - at check-in, we had some requests where we were initially told no (such...More

1  Thank Tyche75
Response from Sofia D, Leiter Front Office at Luzernerhof HotelResponded July 24, 2017

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

Reviewed June 23, 2017

We stayed here for 2 nights during our tour. It is only a 100 metres from the lake. Located in middle of CBD. Walking distance to restaurants, bars, cafes, souvenir shops and large grocery store. Get in early for breakfast.

1  Thank eliza836
Response from Sofia D, Leiter Front Office at Luzernerhof HotelResponded July 24, 2017

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

Reviewed June 11, 2017

I spent one night in this hotel in December 2016. Very comfortable and clean. It had everything I needed, Near town and the lake, very central. Ideal for a single traveller. I moved from another hotel due to lack of amenities. If you spend the...More

1  Thank AnnaRomford
Response from Sofia D, Leiter Front Office at Luzernerhof HotelResponded July 24, 2017

Dear guest Thank you very much for you feedback. We will forward your rating and concerns to our supervisors in order to constantly improve our services. We hope to welcome you soon Best wishes Your Luzernerhof team

View more reviews
PreviousNext
12345628
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
$144 - $316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$144 - $316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (48)
Room & Suite (44)
Dining (11)
Pool & Beach (1)
Hotel & Grounds (38)
Bathroom (4)
Questions & Answers
Ask a question
Brett S
September 11, 2015|
Answer
Response from Sofia D | Property representative |
Dear Brett Thanks for the Quaestiones. Sorry we don't have USA Adapters Kind Regards
0
Votes
Google Translation
PJ H
July 23, 2014|
AnswerShow all 3 answers
Response from Luzernerhof | Property representative |
Dear Thank you very much for your question. We offer laundry service in our hotel. We would be very pleased to welcome you in our hotel. You can contact us via eMail, too: info@luzernerhof.ch Kind regards Reception... More
0
Votes
Google Translation
PJ H
July 23, 2014|
AnswerShow all 2 answers
Response from Luzernerhof | Property representative |
Dear Sir Thank you very much for your mail. We offer laundry service in our hotel. We are looking forward to welcome you in our hotel. Kind regards Reception Luzernerhof
0
Votes
Google Translation
Room Tips
"I was at the back so no view but as this is down a side street I presume the views are the same."
Read review
"very close to city centre"
Read review
"Great laundry service"
Read review
"Choose a lower floor in case the lift is down or occupied with loading baggages."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite