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Hotel des Alpes

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Hotel des Alpes
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886 Reviews from our TripAdvisor Community

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Showing 720: English reviews
SF Bay Area
Reviewed August 29, 2013

We booked the lowest category double room, "city view", since we knew we would not be spending much time in our room. The room was small but so are most European rooms. There was a small desk fan which was a lifesaver due to hot days during our stay and we used it to get air into the room from...

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Helpful?
Thank janiewall
Kansas City, Missouri
Reviewed August 23, 2013

We spent three nights here in July. We got a front(river) facing room which is a must to request. We did not have a balcony, although some rooms did and I would ask for that if I was to go back there. The view from the room was spectacular. There was no air conditioning(the did have a small fan which...

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Thank pjkc
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear PJKC Thank you very much for your kind review. We are so happy that you enjoyed your stay! Your Team of the Hotel Des Alpes

Rochester, New York
Reviewed August 14, 2013

We enjoyed four nights this July in Lucerne at this lovely little hotel. We had an upper floor room with a small balcony overlooking the Chapel Bridge and river. Our sons were in a standard room on the same floor, and they were thrilled with the rooftop patio. The rooms were comfortable and clean, and we enjoyed the included breakfast...

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Thank joidevivre29
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Joiedevivre Thank you so so much for your kind review. It was a pleasure having you here. The Team of the Hotel Des Alpes

Reading, United Kingdom
Reviewed August 12, 2013

We've been staying at this hotel for more than twenty years but the changes instituted by the new management are a retrograde step. One of the unique features of this hotel was the first floor breakfast room, with adjoining balcony, allowing an alfresco meal with fine views over the lake, Chapel Bridge and mountains. Breakfast is now served on the...

Review collected in partnership with this hotel
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Thank parkmill
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear parkmill Thank you so much for visiting the Hotel Des Alpes for so many times and thank you very much for your honest review. In fact we had to change the location for the breakfast - the hotel has been fully booked for a while and we do not have enought seats for all our guests in the other...

Melbourne, Australia
Reviewed August 11, 2013

We enjoyed our stay at the Hotel des Alpes - our room was quiet and large with a good bathroom, overlooking the road and a tinkling fountain! We had dinner on the balcony overlooking the river and the Kapellbruck (couldn't get much closer to it if we tried) and also enjoyed the Saturday flower/food market on the river walk outside...

Review collected in partnership with this hotel
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Thank FreenMarg
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear FreenMarg Thank you very much for your kind review. Yes you are absolutely right - the location of the hotel is wonderful. Kind regards The Team of the Hotel Des Alpes Lucerne

Reviewed August 7, 2013

All hotels would like to be part of an experience that you would remember. Few hotels can provide it. Fewer still manage it without making an effort. And Hotel Des Alpes most definitely is part of that experience that we are going to remember. The location is excellent, right at the rives, in from of the chapel bridge, and moments...

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1Thank djpri
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Djpri Your comment made our team very happy. Thank you very much for your nice review. The team of the Hotel Des Alpes!

Boulder, Colorado
Reviewed August 4, 2013

We stayed here for four nights. The view from the river (lake) side was tremendous, and we had requested and received a second floor room which has an outdoor patio with seating (higher floors have small balconies). The room itself was comfortable, adequately large, and the shower was quite nice. I would caution though, that the Brit bar next door...

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1Thank BoulderLad
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Boulder Thank you very much for your lovely review. We are happy that you enjoyed your stay. Your team of the Hotel Des Alpes Luzern.

Reviewed August 4, 2013

Had a wonderful two night stay at Hotel des Alpes. Upon arriving the woman at the front desk gave us a lot of information about local attractions and restaurants. She spoke excellent English too, which is always appreciated! Our room was clean, spacious and faced toward the quiet back street (as requested) where the entrance is. The hotel's location in...

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1Thank travel_team_twosome
Spring, Texas
Reviewed August 4, 2013

We only stayed one night, but it was outstanding. The hotel is right on the lake with the best view of the bridge and water tower. We had a lovely room with a large balcony. The bathroom was roomy and the room was well appointed. We were lucky enough to be there for Lucernfest, so we were treated to music...

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1Thank sharonlz
Vancouver, Washington
Reviewed August 3, 2013

great location – in old town, a short walk from the train station, just across from the famous bridge. We got a room facing the back (less expensive than those facing the river, with an awesome deck – with a great view of old town church’s and roof tops). Very efficient staff. We had an issue with our room, and...

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1Thank cinci999
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Cincy Thank you very much for your nice feedback. We are happy that you enjoyed the view from your room. The Team of the Hotel Des Alpes.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $152 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne
Hotel Style:
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travelers have asked, with answers from Hotel des Alpes staff and other travelers.
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Questions? Get answers from Hotel des Alpes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want to splurge and get a room with a view, book the room facing the lake/chapel bridge.”
 of 5 bubbles Jenlovestravelling, 2 days ago | Read review
“Many rooms overlook the Kapelbrucke and the street below, so there could be a bit of street noise.”
 of 5 bubbles LovinEurope, 2 weeks ago | Read review
“check the room size,,,they are tiny...!!!!”
 of 5 bubbles neranjia, Jan 16, 2017 | Read review
“River side for the best view”
 of 5 bubbles CFloor, Dec 11, 2016 | Read review
“Ask for a river view if you can. The City view will basically give you a view of another building's wall.”
  • View out out my river side window - Mount Pilatus in the distance.
  • View of Lake Lucerne, Reuss River, Kapellbrücke in Panorama.
 of 5 bubbles JeffSkott, Nov 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question