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Hotel des Alpes

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Hotel des Alpes
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770 Reviews from our TripAdvisor Community

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Showing 637: English reviews
San Francisco, California
Level Contributor
17 reviews
8 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Definitely great location. We got a room with a view of the bridge and it was worth it! We spent the night sitting on the balcony and watching the sun set :) Room was very basic though and it had no AC (we visited July last year, during the heat wave)! They gave us a small fan and we had... More 

Helpful?
Thank Jess2388_88
Sugar hill
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had the opportunity to stay at the hotel this past week and found the room to be very nice and really enjoyed all of the little details. The espresso pod machine in the room made fantastic coffee, the breakfast served each morning was absolutely fantastic, and the various people we met at the front desk were consistently helpful, nice,... More 

Helpful?
Thank Dbaker76
Phoenix, Arizona
Level Contributor
92 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

We recently stayed here and the BEST thing about this place is the location. But we found almost everything else to be lacking. 1. Check In: Upon check-in, we were asked for our 'voucher' and the front desk person made it a big deal that we had to email it to her. Not exactly sure why you needed it, you... More 

Helpful?
1 Thank Lindsay86
California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel. The location is great (right next to famous bridge), but the hotel room looked exactly like my dorm room in college. The TV is extremely high up on the wall (near the ceiling), and the renovated bathroom is EXTREMELY tiny. It's actually hard to turn around in the shower without your elbow hitting the... More 

Helpful?
1 Thank Scott B
Winston Salem, North Carolina
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Definitely get a river room, it's worth the extra money. Beautiful view of the Chapel bridge, lake and mountains. Very comfortable room, but I wish it had air conditioning and a refrigerator. The included breakfast was nice. Great location in the old town and easy walking distance to the very busy train station.

Helpful?
Thank SpinnerK
London
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I had the fixed price meal on a Sunday and while he sat under the restaurant's large umbrella I enjoyed sitting in the sunshine by the river. We had a gorgeous lunch which was served very attentively and with great courtesy. The tables and chairs were very comfortable and the swans and ducks with their ducklings floated... More 

Helpful?
1 Thank SWSunnyday
Geneva, Switzerland
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located in the old town, just next to the wooden bridge with a wonderful view on the river. It is perfectly located to visit the old town and the city being quite small you don't have to drive far to visit any place. The rooms are of a good size, but they could need kind of a... More 

Helpful?
Thank Goetmilo
Massachusetts
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a lovely stay at the Hotel des Alpes. The greeting at the reception was warm and friendly. Our room was very nice (small) but with a balcony overlooking the river. Thee is no AC but the hotel provided a very powerful fan which kept the room comfortable. The breakfast buffet was very very nice with a wide range... More 

Helpful?
Thank Laurie K
Australia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a community service announcement. You will find the wifi code on the phone in your room, or else written on the back of your door. I spent quite a bit of time hanging out at the reception desk at this hotel, and every few minutes someone would come down or would ring and ask the poor long-suffering staff... More 

Helpful?
2 Thank Anna678
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Anna Thank you very much for your great review. It was great reading it and you are absolutely right... Kind regards Des Alpes Luzern More 

Ballwin, Missouri
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful, clean and convenient hotel located in Luzern. Our room had a little balcony with a small table and two cafe chairs, overlooking the River. The hotel has an elevator, but we typically took the stairs. They also offer a great buffet breakfast downstairs and serve any kind of coffee you'd like. Our stay was very relaxed and comfortable. The... More 

Helpful?
1 Thank Michele G
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $160 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne
Hotel Style:
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
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