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Hotel des Alpes

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Traveler (680)
Room & Suite (269)
Dining (54)
Overview
  • Excellent37%
  • Very good45%
  • Average13%
  • Poor4%
  • Terrible1%
Travelers talk about
“chapel bridge”(224 reviews)
“the river”(232 reviews)
“great location”(167 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Bar/Lounge
Multilingual Staff
Facilities for Disabled Guests
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,166)
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939 results
Traveler rating
352
400
127
46
14
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LanguageEnglish
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352
400
127
46
14
Show reviews that mention
All reviewschapel bridgethe rivergreat locationtrain stationold townacross the bridgebalcony roomcity viewcovered bridgeyogurtsmall balconyno air conditioningboiled eggshotel restauranttop floorincluded breakfastfive minute walk
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1 - 5 of 939 reviews
Reviewed 6 days ago

Spent 10 nights at the Des Alpes in July/August. Our sixth stay here. A lovely, welcoming hotel with fantastic views from the rooms along the river. Breakfast is very good, and evening meals excellent. The staff are always welcoming. Can recommend it for an enjoyable...More

Thank John W
Reviewed 1 week ago via mobile

Nice small hotel with great location-be sure to ask for a Riverside room so you will be able to view the chapel bridge which dates from the 1700s. We had dinner at the hotel restaurant along the river and food was good service great. Our...More

Thank SteveWarden
Response from GlobRes_12719, Front Office Manager at Hotel des AlpesResponded 1 week ago

Dear SteveWarden Thank you very much for that feedback. We are looking forward to welcoming you in our hotel again. Best regards Hotel Des Alpes Team

Reviewed 1 week ago

+ Absolute Prime Location, wonderful, the best in Luzern + Staff very, very friendly, helpful and efficient + 24/24 Hotel accessibility for guests using room badge + Very clean and very well set up bathroom, perfect + Breakfast good, everything fresh. Very good coffee +...More

Thank PhilippeDH
Response from GlobRes_12719, Front Office Manager at Hotel des AlpesResponded 1 week ago

Dear PhilippeDH Thank you very much for freedback. For a house like the Hotel Des Alpes are opinions from our guests very important and we also take them very serious. We are glad that that you enjoyed your stay in our hotel. We are looking...More

Reviewed 1 week ago via mobile

We stayed at Hotel Des Alpes for two nights at the end of July with our family of four. The location cannot be beat. We were within a short walking distance to everything we wanted to see and do. The morning breakfast buffet was nicely...More

Thank spiderdeac
Response from GlobRes_12719, Front Office Manager at Hotel des AlpesResponded 1 week ago

Dear Spiderac Thank you very much for feedback. For a house like the Hotel Des Alpes are opinions from our guests very important and we also take them very serious. We are sorry that your rooms were very hot. This summer season is unfortunately much...More

Reviewed 2 weeks ago

This is our second time to stay at Des Alpes and we really liked it. That is the reason why we came back second time around. However, with our latest stay, we were greatly disappointed at how hot and humid it was inside the room....More

Thank Unknown1013
Response from GlobRes_12719, Front Office Manager at Hotel des AlpesResponded 1 week ago

Dear Unknown1013 Thank you very much for freedback. For a house like the Hotel Des Alpes are opinions from our guests very important and we also take them very serious. We are sorry that your room was very hot. This summer season is unfortunately much...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
$141 - $303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Room types
Non-Smoking Rooms
Details
Price range
$141 - $303 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Lucerne
#18 Romantic Hotel in Lucerne
Room types
Non-Smoking Rooms
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Traveler (680)
Room & Suite (269)
Dining (54)
Pool & Beach (4)
Family and Play Areas (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
NancyLau2406
August 8, 2018|
Answer
Response from bobg13 | Reviewed this property |
Sorry went in summer
0
Votes
Room Tips
"Best views are from the rooms overlooking the River Reuss."
B6329LMjohnw
2 million years ago
Read review
"We had an inside room with not much of a view, The rooms facing the river, have a terrific view, and the..."
Lespo
2 million years ago
Read review
"Get a room with a river view!"
jGromit
2 million years ago
Read review
"lots of street noise; no air condition; small room"
T1218MMstevena
2 million years ago
Read review
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