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    The Hotel Lucerne, Autograph Collection

    Sempacherstrasse 14, Lucerne 6003, Switzerland
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    8/27/2017 8/28/2017
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    $304$321
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    Traveler (122)
    Room & Suite (64)
    Dining (9)
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    Overview
    • Excellent71%
    • Very good20%
    • Average5%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “design hotel” (8 reviews)
    “jean nouvel” (7 reviews)
    “the penthouse” (13 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Babysitting
    5.0 Star Hotel
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    Hotel des Balances
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    905 reviews
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    Palace Luzern
    1,100 reviews
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    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Reviews (396)
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    There are newer reviews for The Hotel Lucerne, Autograph Collection
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    151 - 155 of 248 reviews

    Reviewed October 1, 2012

    Spent 5 nights at The Hotel with my wife and 2 year old. From a parents perspective, following are my reviews: 1) The entire hotel is nicely made. Entrance is a bit dark, but nice. 2) I stayed in the Penthouse Suite Room. The balcony...More

    Thank Gaurav_Nagpal
    Response from Rolf_Tinner, Manager at The Hotel Lucerne, Autograph CollectionResponded October 20, 2012

    Dear Sir Thank you very much for your review. We really appreciate that you took so much time to tell the world about us. We hope to see you back soon. Best regards Rolf TInner General Manager

    Reviewed September 26, 2012

    This hotel is wonderfully funky- from the movie posters on the ceiling, to the black painted walls, to the DVD in the room, to the giant bathroom with electric shutters. Comfortable beds. Great styling (the closets are on swivels and appear as freestanding pedestals until...More

    Thank derm_traveller
    Response from Rolf_Tinner, Manager at The Hotel Lucerne, Autograph CollectionResponded October 20, 2012

    Dear The Hotel Guest Thank you very much for your great review. We are looking for^ward welcoming you back soon. Best regards Rolf Tinner

    Reviewed September 25, 2012

    A bizarre experience. I arrived at midnight on a business trip and finding the entrance and then someone to check me in at reception was the first challenge. Once at my room finding enough light to unpack and get settled was even tougher. However, once...More

    Thank Tony P
    Response from Rolf_Tinner, Manager at The Hotel Lucerne, Autograph CollectionResponded October 20, 2012

    Dear The Hotel Guest We tahnk you very much for taking the time an d write about us. Most of our rooms are with dark colours but for your next stay please request a brighter room. These rooms are with white or yellow colours. A...More

    Reviewed September 19, 2012

    We really enjoyed our stay here. The servive was very professional. The staff try to please at every turn. Especially the manager. The rooms are deco and elegantly decorated. The bathroom was very adequate. Full of all the necessary toiletries.. We really enjoyed the breakfast...More

    Thank ann b
    Response from Rolf_Tinner, Manager at The Hotel Lucerne, Autograph CollectionResponded September 28, 2012

    Dear The Hotel Guest Thank you so much for your wonderful feedback. I am very pleased that you took the time to write us. I will talk to my staff, thank all of them for doing a great job. All the best to you and...More

    Reviewed September 15, 2012

    Pros. Excellent staff, manager even helped out serving in restaurant on a busy night. Rarely see that Extremely helpful. Really went out of their way Breakfast was perfect for us. Not real heavy. Really fresh food Bar staff remembered us and made a point of...More

    Thank Scweaver
    Response from Rolf_Tinner, Manager at The Hotel Lucerne, Autograph CollectionResponded September 28, 2012

    Dear The Hotel Guest Thank you for your honest report and we really appreciate that you spent your time to rate us in Tripadvisor. We hope to see you back soon in Lucerne and we will asign you a less darker room. Best regards Sincerely...More

    Hotel des Balances
    1,065 reviews
    #5 of 68 hotels in Lucerne
     
    CASCADA Hotel
    919 reviews
    #7 of 68 hotels in Lucerne
     
    Renaissance Lucerne Hotel
    905 reviews
    #8 of 68 hotels in Lucerne
     
    Palace Luzern
    1,100 reviews
    #2 of 68 hotels in Lucerne
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Business Center with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $275 - $563 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Lucerne
    • #8 Family Hotel in Lucerne
    • #8 Business Hotel in Lucerne
    • #13 Luxury Hotel in Lucerne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 30
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Expedia, Orbitz, Cheap Tickets, Cancelon, TripOnline SA, Priceline, Agoda, Hotwire and HotelQuickly so you can book your The Hotel Lucerne, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Lucerne >
    • Lucerne
    • Also Known As
    • Hotel Lucerne
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    Traveler (122)
    Room & Suite (64)
    Dining (9)
    Hotel & Grounds (71)
    Bathroom (13)
    Nearby
    Sponsored by:
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    CASCADA Hotel
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    .15 miles away
     
    Hotel des Balances
    1,065 reviews
    .27 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    catapult
    June 12, 2017|
    Answer
    Response from ManagerTH | Property representative |
    Dear catapult Thank you very much for having chosen THE HOTEL Lucerne – Autograph Collection. It is a pleasure to welcome you and your family for a stay at the end of the month. We will take note of your request and make... More
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    hktrinh
    May 9, 2017|
    Answer
    Response from ManagerTH | Property representative |
    Dear Hannah First of all we would like to thank you for having chosen THE HOTEL Lucerne – Autograph Collection while you stay in Lucerne. We are delighted to help you prepare your trip to Switzerland. The Swiss Travel... More
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    mikefred6465
    April 5, 2017|
    AnswerShow all 2 answers
    Response from ManagerTH | Property representative |
    Dear Sir, Thank you very much for the shown interest in The Hotel Lucerne, Autograph Collection. We would be more than happy to welcoming you to Lucerne soon. Gladly that I can confirm that we are not charging for the use... More
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    Room Tips
    "Penthouse #5600 awesome balcony/views. Downstairs public park & church bells/church events could be a bit..."
    Read review
    "I love balconies, but I bet all rooms are very fine."
    Read review
    "Ask for the suite on the 6th floor - it has a wonderful balcony!"
    Read review
    "Corner Junior Suite"
    Read review
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