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    The Hotel Lucerne, Autograph Collection

    Sempacherstrasse 14, Lucerne 6003, Switzerland
    +1 844-631-0595
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    1/28/2018 1/29/2018
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    $203
    $203
    $204
    Traveler (135)
    Room & Suite (70)
    Dining (11)
    Overview
    • Excellent71%
    • Very good20%
    • Average5%
    • Poor2%
    • Terrible2%
    Travelers talk about
    “bam bou” (15 reviews)
    “the penthouse” (14 reviews)
    “movie scene” (5 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
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    5.0 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (419)
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    1 - 5 of 267 reviews

    Reviewed 1 week ago via mobile

    The staff at the Hotel Lucerne was incredible. They assisted us with every city inquiry and offered delightful recommendations for dining and activities in the city. While we do have Marriott status, some of the upgrades and additions given to us were far beyond the...More

    Thank allisonbridges86
    Response from ManagerTH, Manager at The Hotel Lucerne, Autograph CollectionResponded 1 week ago

    Dear Guest, We thank you very much for your review with which you have evaluated your stay at THE HOTEL Lucerne - Autograph Collection. We are delighted to read that you felt comfortable in your upgraded room. Moreover we are delighted to see that you...More

    Reviewed 2 weeks ago

    I stayed here with my girlfriend in November after a week of travelling around Switzerland. We only stayed one night but we were impressed from the moment we arrived. The location is really well situated close to the city center but not too busy. The...More

    Thank CourtRichards
    Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph CollectionResponded 2 weeks ago

    Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at THE HOTEL Lucerne - Autograph Collection. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind...More

    Reviewed December 6, 2017

    We had a corner room with rustic views of the park through large windows. Check in was thorough and courteous. We were using award points and were given VIP treatment. The breakfast at a separate but connected restaurant full of protein and friendly service. As...More

    1  Thank FaulknerL
    Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph CollectionResponded December 8, 2017

    Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at THE HOTEL Lucerne - Autograph Collection. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind...More

    Reviewed November 9, 2017 via mobile

    Driving in the dark on Saturday evening from Colmar France to The Hotel Lucerne. Plugged in the address on our phone. We were directed to a personal home outside of the city! Ok, the phone made a mistake even though it was the same address....More

    1  Thank Evan D
    Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph CollectionResponded November 12, 2017

    Dear Evan D, First, we would like to thank you for having chosen The Hotel Lucerne - Autograph Collection during your stay in Lucerne. Furthermore, we thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay. As...More

    Reviewed November 6, 2017

    No taxi needed!! We found this out when we hired a taxi to the hotel to discover we could have walked there in less than 5 minutes from the train station. The Hotel's uniqueness was obvious from the minute we walked into the hotel. Every...More

    Thank vacationherewecome
    Response from ManagerTH, Director of Operations at The Hotel Lucerne, Autograph CollectionResponded November 7, 2017

    Dear Guest First of all we would like to thank you for having chosen THE HOTEL Lucerne - Autograph Collection while you stayed in Lucerne. As well, we thank you for having taken the time to share your experience, which you have made all through...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Business Center with Internet Access
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $208 - $360 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Lucerne
    • #8 Business Hotel in Lucerne
    • #13 Luxury Hotel in Lucerne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 30
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Orbitz, Agoda, Hotwire, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your The Hotel Lucerne, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Lucerne >
    • Lucerne
    • Also Known As
    • Hotel Lucerne
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    Traveler (135)
    Room & Suite (70)
    Dining (11)
    Hotel & Grounds (75)
    Bathroom (15)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    As_3d
    November 22, 2017|
    AnswerShow all 2 answers
    Response from ManagerTH | Property representative |
    Dear As_3d, Thank you very much for the shown interest in The Hotel Lucerne, Autograph Collection. We offer valet parking at a daily fee of CHF 35 or off-site parking at a daily fee of CHF 15. Kindly contact the Reception... More
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    catapult
    June 12, 2017|
    Answer
    Response from ManagerTH | Property representative |
    Dear catapult Thank you very much for having chosen THE HOTEL Lucerne – Autograph Collection. It is a pleasure to welcome you and your family for a stay at the end of the month. We will take note of your request and make... More
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    hktrinh
    May 9, 2017|
    Answer
    Response from ManagerTH | Property representative |
    Dear Hannah First of all we would like to thank you for having chosen THE HOTEL Lucerne – Autograph Collection while you stay in Lucerne. We are delighted to help you prepare your trip to Switzerland. The Swiss Travel... More
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    Room Tips
    "Corner rooms have expansive views."
    Read review
    "Corner suite."
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    "Great views of the bell tower and park"
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    "Lower floors seem to have larger windows"
    Read review
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