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The Hotel Lucerne, Autograph Collection

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#16 of 67 Hotels in Lucerne
Certificate of Excellence
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The Hotel Lucerne, Autograph Collection
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333 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Dubai
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was the last Hotel I stayed in my recent trip to Switzerland and as my title says it was “keeping the best for the last”, It was by far ( by a long way) the best hotel I stayed, in every aspect . Hotel is centrally located and within walking distance from the train station. However it was not... More 

Helpful?
Thank shane D
ManagerTH, General Manager at The Hotel Lucerne, Autograph Collection, responded to this review

Dear shane D WOW - thank you for this great feedback. We highly appreciate your evaluation and are happy you enjoyed your stay with us. Hoping to welcome you back soon, we remain at your disposal for any further assistance. Please do not hesitate to contact us. The whole team says Thank You and wish you a great time back... More 

Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is within 5 minutes from the Train station at the KKL on high Heels! There is a great Asia fusion restaurant in the basement serving great food. Go for the black cod and eat the bread as you wait for your dish! The hotel is next to a church but they do not Overdo the church bells so... More 

Helpful?
Thank Peggy G
ManagerTH, General Manager at The Hotel Lucerne, Autograph Collection, responded to this review

Dear Peggy G Thank you so much for this great feedback. We are happy and proud you enjoyed the services at The Hotel - Autograph Collection with its central location and award winning restaurant BamBou. We hope to welcome you to Lucerne soon, whenever your travel plans lead you back to Switzerland. In the meantime, we remain at your service... More 

Bruges, Belgium
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We are traveling through Switzerland by car attempting to retrace our steps from forty four years ago when we met backpacking and staying in youth hostels. I have booked us into various hotels and so far my choices have been great. Loved the hotel-super friendly and the movie themed ceilings were awesome. Breakfast was expensive but totally delicious and healthy.... More 

Helpful?
Thank Rebeccalabe
ManagerTH, General Manager at The Hotel Lucerne, Autograph Collection, responded to this review

Dear Rebeccalabe Thank you so much for your great evaluation. We hope you enjoyed your trip on the steps of 44years ago and you explored many new and amazing sights. We are happy THE HOTEL - Autograph Collection could be part of your travel and hope to welcome you back soon. Best regards, Dominik Zurbruegg More 

Dubai, United Arab Emirates
Level Contributor
15 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The Hotel is a taste of modern intervention located in a quiet section of Lausanne. The Hotel is the standard boutique hotel with hardwood floors, simple layouts, and clean high ceilings. In fact, we extended our stay once we realized we had a gap in our itinerary. Celine along with the rest of the staff went above and beyond our... More 

Helpful?
Thank Andrea2go
ManagerTH, General Manager at The Hotel Lucerne, Autograph Collection, responded to this review

Dear Andrea2go Thank you so much for your great feedback. We hope you enjoyed your visit to Lucerne and look forward to welcoming you back soon. Warm regards, Dominik Zurbruegg More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed on this hotel with my daughter. We received a free upgrade to the penthouse and it only got better from there. The room was gorgeous, the restaurant downstairs top notch, but what really stood out was the service. There was no problem too big to solve for the staff. We were treated like royalty. Highly recommend this hotel

Helpful?
Thank trip_a_t_world
ManagerTH, General Manager at The Hotel Lucerne, Autograph Collection, responded to this review

Dear trip_a_t_world Thank you so much for your great feedback. The whole team is happy and proud you and your daughter enjoyed your stay with us and we hope you have had a save further travel. Should your travel plans ever lead you back to Lucerne, please do not hesitate to contact us. It will be our pleasure to assist.... More 

USA
Level Contributor
96 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was an excellent choice: In a quiet neighborhood across from a park. We actually walked from the Train Depot, just a few hundred yards on clean streets. The only noise was musical: bells ringing at the local church. The large windows in the room where we stayed provided light and gave us views over the park. Check in was... More 

Helpful?
Thank whitemice46
ManagerTH, General Manager at The Hotel Lucerne, Autograph Collection, responded to this review

Dear Whitemice46 It is with great pleasure that we read your evaluation about the stay at The Hotel - Autograph Collection. We are happy you enjoyed your time with us and hope to welcoming you back soon. Should you have any further questions in the meantime, please do not hesitate to contact us. We are happy to assist. Best regards,... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

We stayed at this hotel for two nights and loved every minute. Jakob was a tremendous help from start to finish. He suggested wonderful restaurants and things to do. The location was ideal and the room was very comfortable, with a European flair.

Helpful?
Thank Skregan
ManagerTH, General Manager at The Hotel Lucerne, Autograph Collection, responded to this review

Dear Skregan Thank you so much for your wonderful feedback. It is my pleasure to share it with Jakub and we all hope you have had a save and inspiring further travel. Should you ever come back to Lucerne, please do not hesitate to contact us, it will be our pleasure to assist. Best regards, Dominik Zurbruegg More 

Spring, Texas, United States
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 20, 2016 via mobile

We are Marriott platinum members and enjoy visiting all the properties they have to offer. When we got the chance to visit Lucerne we couldn't have been more pleased. Staff was extremely helpful in planning our Mt Pilatus tour and recommending great restaurants only a few blocks away. I highly recommend Mi Cucina!!(another review on TA) If you get the... More 

Helpful?
Thank Ross D
ManagerTH, General Manager at The Hotel Lucerne, Autograph Collection, responded to this review

Dear Ross D Thank you so much for your great review. We highly appreciate you enjoyed the personal service and our hotel in general. It is our goal to go beyond guests expectations and we are more than happy to receive such feedbacks from our guests. Please do not hesitate to contact us, should your travel plans lead you back... More 

Yorba Linda, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2016 via mobile

This unique hotel is full of surprises. A fully automated room, the decorative ceilings with provocative movie scenes, excellent breakfasts and the helpful, professional staff make this hotel a winner. A nice central location is a great addition

Helpful?
Thank randi t
ManagerTH, General Manager at The Hotel Lucerne, Autograph Collection, responded to this review

Dear randi t We highly appreciate your great feedback and are happy you enjoyed our style and the personal service. It is our daily goal to go beyond our guests expectations and every single feedback that shows we did right is a personal honour and motivation to each and every member of the staff. Thank You! Looking forward to welcoming... More 

Brisbane, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 16, 2016

Well, the position is fantastic, opposite a lovely park and all walking distance of downtown Lucerne. I would say the rooms are big, bathroom etc big, big picture windows, modern, but one thing I didn't like... large weird pictures on the ceiling, completely covered the ceiling, and you really couldn't work our what it was, until staring at it for... More 

Helpful?
Thank Karen S
ManagerTH, General Manager at The Hotel Lucerne, Autograph Collection, responded to this review

Dear Karen S Thank you so much for your review. We are happy you enjoyed your stay apart from the picture on the ceiling and hope you have had a save trip further on. The pictures on the ceiling are in all our rooms from floor 1-5. Only the Penthouse rooms have the pictures on the wall. The subject of... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Bam Bou
Restaurant Bam Bou
Cuisines: Japanese, Sushi, Chinese, European, Asian, Thai, Fusion, Pacific Rim
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Hotel is a unique establishment exuding charm and charisma in Lucerne Switzerland. No two guest rooms are alike – and each has a tale to tell. They lean away from the familiar and the everyday. The art lies not so much in what is included but in what is left out. Guests are invited to abandon themselves to the inspirational poetry which characterises this sense-awakening boutique deluxe hotel. ... more   less 

Additional Information about The Hotel Lucerne, Autograph Collection

Address: Sempacherstrasse 14, Lucerne 6003, Switzerland (Formerly The Hotel Luzern, Autograph Collection)
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $237 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hotel Lucerne, Autograph Collection 5*
Number of rooms: 30
Reservation Options:
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Also Known As:
Hotel Lucerne
Hotel Style:
#6 Romantic Hotel in Lucerne
#8 Family Hotel in Lucerne
#8 Business Hotel in Lucerne
#12 Luxury Hotel in Lucerne
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