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Seehotel Hermitage Luzern

Certificate of Excellence
4.5 of 5
Hotel website
Seeburgstrasse 72, Lucerne 6006, Switzerland
Special Offer
Package Deal
1 room 1 adult
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Seehotel Hermitage Luzern
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674 Reviews from our TripAdvisor Community

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Cologne, Germany
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just had the Nüsslisalat, which was delicious. The special thing about it is not the typical ingredients like farmland salad, grapes and Stockschwämmchen mushrooms, it is the Bündner Röteli dressing, developing its odor slowly like a glass of wine, and tasting a bit like cherry candy. Delicious also the rosemary butter served with the bread. Next time I will try... More 

Helpful?
Thank fjoerd
2 reviews
5 of 5 stars Reviewed 2 weeks ago

once the weather is clear you will probably get the best view from your hotel room. The staff is helpful with so many things and they are kind. one other great thing was the free TellPass for customers staying 2+ nights in Jan and February. TellPass is normally a pass card for any transportation within Lucerne area even on cable... More 

Helpful?
Thank Zafer T
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Zafer First of all, thank you very much for your great feedback and the good rating! We are glad to hear that you enjoyed the stay with us, but we also pay attention to the inputs you mentioned. This one we will discuss with the responsible person. It would be a pleasure for us to have you among our... More 

Turkey
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Really nice rooms.they are so big and comfortable.the lake view from the window is exquisite.there is a bus stop right in front of hotel entrance to the center and it takes 10 min to go there. There is everything you nees in the room even an umbrella and a nespresso machine.the wi fi connection is very fast .

Helpful?
Thank Zeynep T
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Guest Thank you that you have taken your time to give us such a good Feedback and ranking. We are looking Forward to our next stay. Wishes from Lucerne Your`s Hermitage Team More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I loved everything about this hotel. Staff was extremely nice and the room was nice and clean. The view from the balcony was absolutely breathtaking!We all so got a 2 day Tell pass, which was a really nice surprise, that made our stay even more incredible.

Helpful?
Thank 577audi
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much for the good rating and the kind feedback! We are really pleased to hear that you had a nice time staying with us and hope to welcome you back in the future! In the meantime we send you our best regards from Lucerne! Your Hermitage team More 

1 review
5 of 5 stars Reviewed January 4, 2016

Wife and I spent one night here as part of a package deal on New Years Day. The hotel exceeded our expectations. Our room was wonderful, clean, fully-stocked and warm, with an amazing view overlooking the lake and mountains. The spa/wellness center was very nice and relaxing. The 3-course dinner was spectacular --- our only gripe was that our original... More 

Helpful?
Thank Mateusz W
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Mateusz Thank you very much for your fantastic feedback and the good rating! We are glad to hear that you enjoyed the stay with us, but we also pay attention to the inputs you mentioned. This is not our standard and we will discuss these situations with the responsible people. It would be a pleasure for us to have... More 

Geneva, Switzerland
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 3, 2016

Took two rooms with an amazing view of the Lake. The rooms were spotlessly clean, large and comfortable. Each had a very nice size balcony. The rooms were well-lit, had a nice selection of coffee and tea, and the bed was large and comfortable. The hotel staff was friendly, helpful and very welcoming. There is an ice skating rink on... More 

Helpful?
Thank Michael C
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Michael Thank you very much for your feedback and great rating! We are glad to hear that you enjoyed the stay with us, but we also pay attention to the inputs you mentioned and we will discuss these feedbacks with the responsible people. It would be a pleasure for us to have you among our guests as well in... More 

Benfleet, United Kingdom
Level Contributor
192 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

The hotel has a great location overlooking Lake Luzern and 10minutes bus ride to the centre, the bus stop is right outside the hotel. We stayed for a week with our dog, the room we had was one of the newer ones, alas it was not wearing well? When we arrived the safe did not work and took 2 days... More 

Helpful?
Thank Lorraine W
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guests First of all we want to thank you for giving us a feedback of your stay what we really highly appreciate. Then we like to excuse for the mentioned inconveniences, because this is certainly not the standard of our hotel. But we are also very happy to hear that all in all you had a good time with... More 

Lohja, Finland
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed December 31, 2015

We LOVED this hotel. The staff was warm, friendly and very helpful. From the assistance with our luggage (racks available), to showing us to our room (2 elevators, and a couple "round yonders"), to fixing a dinner reservation mishap. We would definitely stay there again, and didn't want to leave. Our room was clean, and had the best view of... More 

Helpful?
Thank Vikingbymarriage
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guests How great to hear that you loved your stay with us and that you appreciated our services a lot! Thank you very much for this very positive feedback and the fantastic rating! We are very looking forward to welcoming you again hopefully soon and send you our best regards from Lucerne! Your Hermitage team More 

Mumbai (Bombay), India
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 30, 2015

Built right on the lake, this hotel is all about the perfect location and a magnificent view. I had a lake facing room in the old building (rooms in the new building have Juliet balconies, not actual ones). The room itself was quite big compared to Europe standards, with a huge balcony. The room was equipped with a bed (the... More 

Helpful?
Thank IncredibleIndia1947
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest What an outstanding feedback! Thank you a lot for these almost lovely words! How nice to hear that you were highly satisfied during your stay with us! Such a very good response shows us that we are on the right way and motivates us to get even better. We are already looking forward to welcoming you back hopefully... More 

Centurion, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015

My wife and I chose this hotel as an option for a short getaway to Lucerne, as we love coming back to this Swiss culture- and nature-hub. We experienced the service and accomodation very positively. We ate at the Hotel and this was very professional with a great ambience. Enjoyed the experience immensely, would be happy to return.

Helpful?
Thank RFleischer
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guests Wow, what a fantastic feedback! Thank you so much for the great very good rating! It is a pleasure to hear that you could really enjoyed the time at our hotel. We hope to have you again among our guests also in the future and send you in the meantime our best regards from Lucerne! Your Hermitage team More 

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