We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palace Luzern

About
Location
Cleanliness
Service
Value
Travelers' Choice 2018 Winner
Certificate of Excellence
Reopening in 2019
Read more
Property amenities
Other Russian
RTR
Channel 1
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Center with Internet Access
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Smoking rooms available
Good to know
HOTEL STYLE
Great View
Lake View
HOTEL CLASS
Location
Full view
89Good for walkers
Grade: 89 out of 100
15Restaurantswithin 0.25 miles
5Attractionswithin 0.25 miles
Reviews (1,157)
Filter reviews
740 results
Traveler rating
554
114
45
14
13
Traveler type
Time of year
LanguageEnglish
More languages
554
114
45
14
13
Show reviews that mention
All reviews marlin restaurant lake view five star hotel junior suite the general manager gorgeous hotel memorable stay turn down service old town three nights large room breakfast buffet mini bar mount pilatus train station reception desk concierge
FilterEnglish
Updating list...
1 - 5 of 740 reviews
Reviewed May 13, 2018 via mobile

This is a beautiful hotel with amazing views right on Lake Lucerne. My room opened up with a small balcony right on the lake. It’s pretty expensive but if you’re looking for a nice view and a good location you can’t beat this

Date of stay: June 2017
Thank spartacusx
Reviewed April 1, 2018

Beautiful hotel on the lake. The room was spacious, clean, comfortable and quiet. Staff were responsive and friendly. We were a little concerned when escorted to our room and advised that the A/C only came on at a certain temperature, but relieved to hear they...More

Date of stay: May 2017
Thank RoadTrippersVA
Reviewed February 22, 2018

We stayed at the Palace Hotel in Lucerne in Oct. of 2017 and were disappointed in our stay there. Our room had a nice view but our balcony adjoined others which made it unsafe to leave our windows open at night. We had to wait...More

Date of stay: October 2017
Thank Judy S
Reviewed January 3, 2018

Stayed here for a few days during spring break. This was our first stop of four and wanted to stay in the heart fo the city. Its right on the boardwalk and walking distance to the city. Get a room with view and you will...More

Date of stay: March 2017
1  Thank lvosx
Reviewed December 26, 2017 via mobile

It was my return stay at the palace but this time with kids and not as a couple The staff is ok specially some in in room dining and the higher team has no control over rooms are nice but require renovation view are the...More

Date of stay: June 2017
Thank karanisrani
View more reviews
Questions & Answers
Ask a question
kcfood
January 16, 2018|
Answer
Response from Jelswiss | Reviewed this property |
I am not sure but better ask the hotel
-1
Votes
pulubeekuno
June 3, 2017|
AnswerShow all 3 answers
Response from calacody1 | Reviewed this property |
There are many rooms available overlooking the water. Just request it.
0
Votes
walter g
May 20, 2017|
AnswerShow all 3 answers
Response from calacody1 | Reviewed this property |
220
0
Votes
Room Tips
"get a room overlooking the water"
lvosx
Jan 3, 2018
Read review
"try getting lake side"
M1564VIkevinf
Nov 15, 2017
Read review
"Room with a lake view"
Sophie_love2travel
Oct 18, 2017
Read review
"Ask for lake side balcony on the 3rd floor."
930anitah
Oct 16, 2017
Read review
Show More 
ALSO KNOWN AS
palace luzern lucernepalace luzern hotel lucerne
LOCATION
SwitzerlandCanton of LucerneLucerne
NUMBER OF ROOMS
129
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing