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Palace Luzern

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Palace Luzern
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849 Reviews from our TripAdvisor Community

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Showing 540: English reviews
Melbourne
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Palace is a beautiful old style hotel with stunning views of Lake Lucerne. The breakfast was excellent, the freshly baked croissants amazing. The Lakeside Terrace was perfect for taking in the lake views. Great stay, loved this hotel

Helpful?
Thank Barney2323
Doha, Qatar
Level Contributor
13 reviews
10 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

It was a family trip,decided to try Palace Luzern and i was not disappointed! we took a suite and 3 rooms,and all of them were just perfect! the view was breathtaking from the rooms, the suite terrace was also nice! location is great, you can walk around the city from there! Friendly staff,good food Quality, comfortable beds and the most... More 

Helpful?
Thank Mohammed Q
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Superb location on the lake. Professional staff. Dining customized to your taste and needs. Caters well to international clients. WE got a free room upgrade to a beautiful room on the lake with balcony. Free breakfast for two. Don't miss the giant singing bowl

Helpful?
1 Thank janakaji
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear janakaji Thank you very much for your review. With pleasure I will share your much appreciated feedback with my team. Our giant singing bowl is unique in the world and an extraordinary experience you have to try, we are glad you liked it! We do hope to welcome you back one day to the PALACE LUZERN. Best regards Raymond... More 

El Dorado Hills
Level Contributor
148 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved our stay at the Palace--lovely hotel, nicely appointed rooms, gorgeous view of the lake, friendly staff and plenty to do within an easy walk of the hotel. The breakfast package was worth the price. Highly recommend.

Helpful?
1 Thank SusanJElDoradoHills
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear SusanJEIDoradoHills Thank you so much for your lovely comment! We are happy to hear that you have enjoyed your room, the views, our team members and the sumptuous breakfast buffet. We do hope to welcome you back to the PALACE LUZERN again soon. Best regards Raymond Hunziker General Manager More 

Battle Creek, Michigan
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Excellent hotel. Top of the line amenities. They even had umbrellas in each room and at the hotel exits for you to use In the event of inclement weather. Every staff member when out of their way to be certain everything was to our liking. Breakfast each morning was full service. I'll go back again on my next visit to... More 

Helpful?
1 Thank Robert S
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Robert S Thank you very much for your great review on TripAdvisor. We are glad to hear that you have enjoyed your time here at the PALACE LUZERN with our service. Already today we are looking forward to welcoming you back to our beautiful hotel on the shores of Lake Lucerne. Best regards Raymond Hunziker General Manager More 

Cork
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel Palace is a beautiful hotel. We received a warm welcome on arrival. Unfortunately there was some misunderstanding on the terms of our booking but it was sorted out very quickly and efficiently by the friendly reservations manager Jacqueline and we were happy with the way we were treated. We would certainly return to this hotel. Our lovely room... More 

Helpful?
1 Thank LydiaJCork
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear LydiaJCork Thank you so much for your feedback. We are glad that the misunderstanding could be solved professionally by Jacqueline and that you have thorougly enjoyed your stay with us directly on the shores of Lake Lucerne. It would be our pleasure to welcome you back one day to the PALACE LUZERN. Best regards Raymond Hunziker General Manager More 

Charlotte, North Carolina
Level Contributor
142 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent our first three nights in Switzerland at the Palace and enjoyed it immensely. The old hotel is modernized and is beautiful sitting on the edge of Lake Lucerne. It is only a 15 minute stroll to Old Town which is just fine along the concrete sidewalks. The hotel isn't glitzy but it is nice.

Helpful?
1 Thank Randy S
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Randy S Thank you very much for your feedback. We are happy to hear that you have enjoyed our hotel immensely with the beautiful location directly on the shores of Lake Lucerne. We do hope to welcome you back one day! Best regards Raymond Hunziker General Manager More 

New York City, New York
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I will join into the chorus of happy hotels guests posted opinions on TA perfect location booked lake view room got an upgraded large room with a little balcony overlooking the lake nice promenade to the town center pleasant friendly staff amazing housekeeping perfect room cleaning with nice little details and nightly chocolate Did I mention free mini bar with... More 

Helpful?
1 Thank Busyok
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Busyok thank you so much for your wonderful comment on TripAdvisor. It is always a pleasure to read feedback such as yours, and this is always a motivation boost for all the team members of the PALACE LUZERN. We are very happy to hear that you have thorougly enjoyed our service, your room, the different amenities and the feeling... More 

Pune
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The best location in Luzern! Right on the lake. We had booked two corner suites. One was given on 1st floor with a huge terrace.We were given one suite at 10am!!! Lovely weather and we could just relax on the terrace over looking the lake and people passing by!!! Excellent breakfast and our trip to Palatis was the icing on... More 

Helpful?
Thank Kamalesh S
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Kamalesh S Thank you so much for your great feedback about your stay at the PALACE LUZERN. We are happy that we could already provide your suite in the morning. Our housemountain Pilatus is worth a visit and even locals are visitors at least once a year on this special mountain. We do hope to welcome you back to... More 

Melbourne, Australia
Level Contributor
152 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful suite overlooking the majestic Lake Lucerne. Beautifully appointed and very spacious there wasn't anything this lacked at all. The location is perfect as a short walk by the lake will have directly in this charming city. Also you have access to the swimming pavilion across from the hotel which is a must when your in Lucerne.... More 

Helpful?
Thank DamianRoberts1965
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear DamianRoberts1965 Thank you very much for your lovely comment on TripAdvisor. We are very happy to hear that you have thorougly enjoyed your stay at the PALACE LUZERN. A swim in the public lake lido, where our hotel guests have free entrance to, is a great option for summer days to relax. We do hope to welcome you back... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Elegant lakefront Hotel with elaborately carved stone facade, rooftop cupolas & spires; within walking distance to Old Town. ... more   less 

Additional Information about Palace Luzern

Address: Haldenstrasse 10 | 6002 Luzern, Lucerne 6006, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $315 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Luzern 5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Palace Luzern Lucerne
Palace Luzern Hotel Lucerne
Hotel Style:
#2 Luxury Hotel in Lucerne
#2 Romantic Hotel in Lucerne
#3 Family Hotel in Lucerne
#4 Business Hotel in Lucerne
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