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Palace Luzern

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Palace Luzern
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822 Reviews from our TripAdvisor Community

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Showing 522: English reviews
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

A wonderful hotel in the great Swiss fashion: stunning location, lake and mountains, beautiful decor, discreet but friendly service, excellent cuisine, huge variety of activities and all topped off by the music festival - there aren't really words to do it justice - needs to be experienced.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank moragh361
London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Luzern is a special city and this is a special hotel. Was easy to choose as I have stayed here before. Location is perfect, right on the lake, with wonderful views over the lake and mountains. Hotel is period but light, bright, really clean. Do choose lakeside rooms. All service is meticulous from the charming room maid to the fantastically... More 

Helpful?
Thank HalQuinn
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel sits on the edge of Lake Lucerne with a spectacular view. We had two delightful days here. The lake view from our room was mesmerizing, as was the perspective from the two terrace restaurants on the ground floor. That's the key to this hotel, enhanced by excellent attention from general manager Raymond, from the wait staff in the... More 

Helpful?
Thank Jeff H
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Jeff H Thank you very much for your comment. We are happy to hear that you have enjoyed your 2 day stay with us at the PALACE LUZERN directly on the shores of Lake Lucerne. With pleasure I will forward your compliments to my team and we do hope to spoil you again at our beautiful property. Warm regards... More 

Calabash, North Carolina
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the Palace for 2 nights and in a word it was amazing. The location is the greatest, it's in Luzern after all, right on the lake. The views of the lake and the Alps are breath taking. The staff is top notch and their concierges are very knowledgeable and helpful. Do have dinner in their restaurant and... More 

Helpful?
Thank Rob P
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Rob P Thank you very much for your great comment. We are glad to hear that you have had an amazing stay with us at the PALACE LUZERN. With pleasure I will forward your compliments to my team. We do hope to welcome you back to the PALACE LUZERN in the hopefully not too distant future. Best regards Raymond... More 

Chicago, Illinois
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our family of four visited Lucerne in August.....our first time ever to Switzerland and a much awaited vacation. This is a gorgeous property right on the lake with an amazing staff and service. We were given a very warm welcome, with a welcome drink,and our room was a family suite which was huge with two twin sized beds extra for... More 

Helpful?
Thank smile_in
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear smile_in Thank you so much for your lovely feedback about your stay at the PALACE LUZERN. I am glad to hear that you have enjoyed our service and our amenities during your family visit to Lucerne. With pleasure I will forward your feedback to my team. We do hope to welcome you back one day! Best regards Raymond Hunziker... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

First visit to Switz and will always stay on this hotel.The staff were very welcoming and the food tasted great. We enjoyed the lake view suite and walking around the lake . We would definitely recommend this hotel to anyone staying in Luzern.

Helpful?
Thank Khalifa A
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Khalifa A Thank you so much for your great comment on TripAdvisor. We are very happy to hear that you have enjoyed your first trip to Switzerland and your stay here at the PALACE LUZERN. With pleasure I have forwarded your feedback to my team. We do hope to welcome you back to our beautiful location directly on the... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

My husband, 11-year old daughter and I stayed one night at the lovely Palace Luzern. The staff at reception were very welcoming and got us checked in right away. Raymond, the general manager also came by reception with a warm greeting. We saw him several times during our stay and he was always so friendly and answered any questions we... More 

Helpful?
Thank jpcrotty1
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear jpcrotty1 Thank you so much for your great comment on TripAdvisor. We are very happy that you and your family members have enjoyed your stay with us at the PALACE LUZERN. With pleasure I will pass on your feedback to my team, and of course I do hope to welcome you back to our beautiful location directly on the... More 

Montgomery, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first trip to Switzerland that we had always dreamed of......we have stayed in many 4-5* hotels and this one was definitely the top of the list so far....not only was the hotel beautiful and situated on a beautiful amazing landscape but it was the staff that made this feel like home.....I cannot say enough about the care... More 

Helpful?
1 Thank melissatrice
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Joe and Melissa Thank you so much for your lovely feedback on TripAdvisor. It was an honor for us to welcome you at our hotel and we are more than happy that you have enjoyed your unforgettable stay here at the PALACE LUZERN and that you felt at home far away from home. You will always be a member... More 

UK
Level Contributor
135 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed for three nights at the Palace Luzern and enjoyed every moment - we had a lake view room with a big terrace. From the moment of arrival to the moment of departure we have nothing but praise for every member of staff who dealt with us - ever the professional but really friendly too (even when dealing... More 

Helpful?
1 Thank dorla
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Dorla Thank you very much for your lovely comment on TripAdvisor. We are very happy to hear that you have enjoyed every moment of your stay at the PALACE LUZERN. With pleasure I will pass on your feedback to my team. We do hope to welcome you back to our beautiful property directly on the shores of Lake Lucerne.... More 

Minneapolis, Minnesota
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

Outstanding hotel in an amazing location. Lucerne is one of the most beautiful cities we've ever visited and this hotel is a must. Outstanding service, beautiful decor and a spacious suite (upgraded, thanks!). We travel a lot and are very picky. I felt special here. The room was quiet, had a comfortable bed and a huge terrace looking out over... More 

Helpful?
Thank travelguy9119
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Elegant lakefront Hotel with elaborately carved stone facade, rooftop cupolas & spires; within walking distance to Old Town. ... more   less 

Additional Information about Palace Luzern

Address: Haldenstrasse 10 | 6002 Luzern, Lucerne 6006, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $350 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Luzern 5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Palace Luzern Lucerne
Palace Luzern Hotel Lucerne
Hotel Style:
#2 Romantic Hotel in Lucerne
#2 Luxury Hotel in Lucerne
#3 Family Hotel in Lucerne
#4 Business Hotel in Lucerne
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