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Palace Luzern

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Palace Luzern
Palace Luzern
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853 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Fairfax, VA
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

We annually spend about 10 days at Victoria Jungfrau in Interlaken, and the departure times to the US make it imperative to stop somewhere closer to either GVA or ZRH to get the airport on time. This year we decided to try VJ's sister hotel, The Palace. This is an excellent property, with an absolutely fabulous location. The junior suite... More 

Helpful?
Thank 48stever
Mezieres-sur-Issoire
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed at the Palace overlooking the Lake. The Hotel is almost perfect. Two things marred our stay; the breakfast service was not good they got my order wrong twice and then the omlete was like rubber. Our walk back from the town on Saturday night was spoiled by groups of youngsters on the Promenade drinking, smoking, and possibly sniffing... More 

Helpful?
Thank Philip C
Houston, Texas
Level Contributor
78 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We spent 2 nights at the Palace. It is a gorgeous European Hotel right on the lake. We had a spectacular view of the lake and Mt Pilatus. Staff was friendly. Service impeccable. And as a side note, the hairdryer was very very good

Helpful?
1 Thank kimporterfield
Level Contributor
29 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We arrived 2 hours early and got an upgrade and a room immediately. Almost couldnt leave. Veiws from balcony breathtaking. Did not have time to use spa, but it looked very cool. The bar manager could not have been more attentive and breakfast was an absolute delight. Wish we could have stayed longer.

Helpful?
Thank buckclose
Melbourne
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Palace is a beautiful old style hotel with stunning views of Lake Lucerne. The breakfast was excellent, the freshly baked croissants amazing. The Lakeside Terrace was perfect for taking in the lake views. Great stay, loved this hotel

Helpful?
Thank Barney2323
Doha, Qatar
Level Contributor
13 reviews
10 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

It was a family trip,decided to try Palace Luzern and i was not disappointed! we took a suite and 3 rooms,and all of them were just perfect! the view was breathtaking from the rooms, the suite terrace was also nice! location is great, you can walk around the city from there! Friendly staff,good food Quality, comfortable beds and the most... More 

Helpful?
Thank Mohammed Q
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Superb location on the lake. Professional staff. Dining customized to your taste and needs. Caters well to international clients. WE got a free room upgrade to a beautiful room on the lake with balcony. Free breakfast for two. Don't miss the giant singing bowl

Helpful?
1 Thank janakaji
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear janakaji Thank you very much for your review. With pleasure I will share your much appreciated feedback with my team. Our giant singing bowl is unique in the world and an extraordinary experience you have to try, we are glad you liked it! We do hope to welcome you back one day to the PALACE LUZERN. Best regards Raymond... More 

El Dorado Hills
Level Contributor
148 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We loved our stay at the Palace--lovely hotel, nicely appointed rooms, gorgeous view of the lake, friendly staff and plenty to do within an easy walk of the hotel. The breakfast package was worth the price. Highly recommend.

Helpful?
1 Thank SusanJElDoradoHills
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear SusanJEIDoradoHills Thank you so much for your lovely comment! We are happy to hear that you have enjoyed your room, the views, our team members and the sumptuous breakfast buffet. We do hope to welcome you back to the PALACE LUZERN again soon. Best regards Raymond Hunziker General Manager More 

Battle Creek, Michigan
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel. Top of the line amenities. They even had umbrellas in each room and at the hotel exits for you to use In the event of inclement weather. Every staff member when out of their way to be certain everything was to our liking. Breakfast each morning was full service. I'll go back again on my next visit to... More 

Helpful?
1 Thank Robert S
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear Robert S Thank you very much for your great review on TripAdvisor. We are glad to hear that you have enjoyed your time here at the PALACE LUZERN with our service. Already today we are looking forward to welcoming you back to our beautiful hotel on the shores of Lake Lucerne. Best regards Raymond Hunziker General Manager More 

Cork
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel Palace is a beautiful hotel. We received a warm welcome on arrival. Unfortunately there was some misunderstanding on the terms of our booking but it was sorted out very quickly and efficiently by the friendly reservations manager Jacqueline and we were happy with the way we were treated. We would certainly return to this hotel. Our lovely room... More 

Helpful?
1 Thank LydiaJCork
PalaceHotelLuzern, Manager at Palace Luzern, responded to this review

Dear LydiaJCork Thank you so much for your feedback. We are glad that the misunderstanding could be solved professionally by Jacqueline and that you have thorougly enjoyed your stay with us directly on the shores of Lake Lucerne. It would be our pleasure to welcome you back one day to the PALACE LUZERN. Best regards Raymond Hunziker General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Elegant lakefront Hotel with elaborately carved stone facade, rooftop cupolas & spires; within walking distance to Old Town. ... more   less 

Additional Information about Palace Luzern

Address: Haldenstrasse 10 | 6002 Luzern, Lucerne 6006, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $309 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Luzern 5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Palace Luzern Lucerne
Palace Luzern Hotel Lucerne
Hotel Style:
#2 Romantic Hotel in Lucerne
#2 Luxury Hotel in Lucerne
#3 Family Hotel in Lucerne
#4 Business Hotel in Lucerne
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