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Grand Hotel National

#23 of 67 Hotels in Lucerne
Certificate of Excellence
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Grand Hotel National
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333 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Oslo, Norway
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

Basically nothing in this hotel can defend that this is a 5 star hotel. I have more than 150 nights at hotels a year and a 3+ is really generous to give. The reception looks like the 70's and desperately needs an upgrade. Funny enough the smoking lounge is really modern. The room with a view to the lake has... More 

Helpful?
Thank everdu
Attenschwiller, France
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The Grand Hotel National is a pure delight, with the attention to detail absolutely incredible. We were there for Valentines day, and all the Women passing through Reception on the 14th got given a red Rose. The views from the Rooms are incredible, with Mount Pilatus rising above Lake Lucerne.

Helpful?
Thank Matthew B
1 review
5 of 5 stars Reviewed 4 days ago NEW

We love the stay in this hotel great location right in front of the Lucerne lake, the hotel just beautiful and classic. The staff was nice and room is big and comfort. little touching gift made difference. Great breakfast

Helpful?
Thank Michael C
Seoul, South Korea
1 review
5 of 5 stars Reviewed 6 days ago NEW

Actually this trip was my honeymoon and the hotel gave me a unforgetable momory When i enter the room, i was overwhelmed by gogerous and antique atomosphere. There was also handwriting letter which congratulates me and my wife`s wedding and visit. Highlight was the view. When i saw the lake at the balcony, it seems like i am in the... More 

Helpful?
Thank peter112016
Baku, Azerbaijan
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

I could touch a pies of Swiss history and a real Swiss quality . It's an amazing experience. Everything is RIGHT ... It could make me happy. The ambiance is absolutely, different. You are in the essence of Swiss. You smell, you feel, you hear and look at Swiss. I loved it once and forever !

Helpful?
Thank Soubhan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've just returned from a visit to Lucerne and stayed at the Grand Hotel National. This property is ideally located on Lake Luzern offering fabulous views of the water, access to boat rentals and is just steps away from Old Town. It's a perfect location if you have an early train too as its a 5 minute taxi ride to... More 

Helpful?
Thank Deborahsandiego4
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear Deborahsandiego4 The whole team of the GRAND HOTEL NATIONAL and especially Victoria thanks you very much for your overwhelming words in reference to your recent stay with us. Your recognition is our best reward and is our highest motivation to continue dedicating ourselves to enable our guests an extraordinary stay with us. We are very happy to hear that... More 

Raleigh, North Carolina
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we checked in, we were escorted to our room by a very nice man who explained all the amenities to us. However, we could barely listen to him, as we were so distracted by the amazing view of the lake! Also the room was absolutely gorgeous. I paid more than I normally would for a room, but this is... More 

Helpful?
Thank shantravel49463
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear shantravel49463 It was our great pleasure to welcome you at the GRAND HOTEL NATIONAL and we thank you very much for taking your time to write this exceptional feedback. Your positive comment is our best motivation and we will gladly share your praise with our whole team. It is great to hear that you enjoyed the breath taking view... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The stay was awesome and we had a great view from the balcony. Since the blueballs festival was on, we had a gala time staying at this place. The staff were pleasant and nice plus the room was a good one with a great view, all this made our stay even better!

Helpful?
Thank Tripti K
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear Tripti K The whole team of the GRAND HOTEL NATIONAL is very thankful for your great feedback in reference to your recent stay in our hotel. Your recognition is our best reward and is our highest motivation to continue dedicating ourselves to enable our guests an extraordinary stay with us. Reading that you enjoyed the Blueballs Festival and especially... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was very nice and we had a great view. Staff was pleasant and food was good not excellent. We had a king size bed which was actually 2 twins put together but they did not use a bed connector so it was uncomfortable. Lucerne was generally more touristy than we expected but the old town is beautiful, The... More 

Helpful?
Thank Jody M
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear Jody M Thank you very much for staying at the GRAND HOTEL NATIONAL, we were very pleased to welcome you. A very special thank you goes to your honest feedback about your recent stay and the time that you took to share it with us. Our highest aim is to constantly improve our services, therefor every feedback is very... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff was wonderful and the hotel beautiful. For a town full of them, and ratings undeserved, this hotel deserves every star it has, and every penny I paid. The room was clean and beautiful. The restaurants are expensive but there is so much around. It is right within walking distance of restaurants and sightseeing. The packages for tourist are... More 

Helpful?
Thank karlavmiranda
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear karlavmiranda Thank you very much for your lovely and overwhelming words about your stay in our hotel. We appreciate your positive feedback a lot and we happily shared it with the entire team. Every positive feedback spurs us on to continue looking after our guests with full engagement to make possible an unforgettable stay with us. We are glad... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Padrino
Restaurant Padrino
Cuisines: Italian, European, Mediterranean
NATIONAL Restaurant Bar Terrasse
NATIONAL Restaurant Bar Terrasse
Cuisines: European, Bar, International
Restaurant 1871
Restaurant 1871
Cuisines: Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We endeavour to cater to your every wish by offering sophisticated, personalised service and a sense of hospitality embodied by every member of the hotel staff.The blend of tradition and modernity in our hotel is beyond compare. Inside, the legendary names of the founding fathers, César Ritz and Auguste Escoffier, the elegant neo-renaissance and new baroque architecture and a history stretching back almost 150 years come face to face with contemporary design and sophisticated flair.Our Grand Hotel has it all: luxury accommodation for the most fabulous holidays, the ideal place for social occasions, a springboard for travelling, a gourmet destination, an environment for inspirational events, a mirror of the world... and within our four walls, a lively, very welcoming microcosm.Indulge yourself in Lucerne! ... more   less 

Additional Information about Grand Hotel National

Address: Haldenstrasse 4, Lucerne 6006, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $266 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel National 5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Grand Hotel Lucerne
Hotel Style:
#12 Romantic Hotel in Lucerne
#14 Family Hotel in Lucerne
#18 Luxury Hotel in Lucerne
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