We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Grand Hotel National

Show Prices
#22 of 67 Hotels in Lucerne
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Hotel National
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

343 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 252: English reviews
Scottsdale, AZ
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently spent four nights in this wonderful hotel where we have stayed three past times for our anniversary. It is a very quiet hotel with lovely rooms and great food at several restaurants within the building. The staff is very nice and responsive to our needs. Our room faced Lake Lucerne and had a small balcony. Great views of... More 

Helpful?
Thank airforcecolonel
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

I booked in the hotel for 8 night, but later on I changed my plan for 6 night only as I told the reception guy I would like to check out two days earlier, he said it is okay and just you need to telling us one night before, but when I did they changed their mind and they made... More 

Helpful?
Thank Ibrahim A
Canton of Lucerne, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a long-standing visitor and guest of the Hotel National. It is well-known locally that the hotel no longer carries a true 5 star status: it is too impersonal with only 41 or so rooms in a vast building and the main restaurant and bar rented out to a poor-performing franchise establishment. However, I am writing today on another... More 

Helpful?
1 Thank khan765
Sacramento, California
Level Contributor
163 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband's father had stayed at this hotel as part of a campaign after WWII that invited American soldiers on a holiday in Switzerland before they returned home to America after the war. We decided to visit Switzerland and then discovered some mementos from my father-in-laws trip in 1946 and decided to revisit some of his places. I am sure... More 

Helpful?
Thank SusanVM
Westlake Village, California
Level Contributor
201 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Grand Hotel National on Lake Lucerne Switzerland for three days after our 8 day Rhine River Cruise on the MS Grace with Tauck River Cruises. It was one spectacular hotel built in the 1800's. We were on the top floor overlooking Lake Lucerne. Room was a large, luxurious suite with a large bathroom fit for a... More 

Helpful?
Thank Cathie P
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear Cathie P Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking the time to give us your positive feedback. Your recognition is our best reward and our greatest source of motivation to continue dedicating ourselves to giving our guests an extraordinary stay. It gives us much pleasure to hear that you enjoyed our luxury... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was the last hotel we stayed at for our Switzerland trip. My goodness we had really saved the best for last! This hotel is so beautiful and the staff were so amazing to us! Firstly, we received a free upgrade to the lake view room! I can't imagine staying here and not having that view! My hubby and I... More 

Helpful?
Thank Deborah C
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear Deborah C The whole team of the GRAND HOTEL NATIONAL thanks you very much for your positive feedback. Your overwhelming words about your stay at our hotel are tremendously motivating for us and we feel very honoured that our hotel was your favourite one on your Switzerland trip. Moreover, we are really happy that you appreciated the upgrade and... More 

Atlanta, Georgia
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a fantastic experience staying at the Hotel National. From the check in to valet service check out everything was perfect. The room overlooking Lake Lucerne was very spacious, the bathroom huge and the air conditioning was very welcome on a hot August night. ( Very unusual for Switzerland, most hotels do not have air). The buffet breakfast was... More 

Helpful?
Thank Swissmisshiker
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear Swissmisshiker Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking the time to give us your positive feedback. Reading your outstanding comments gives us tremendous pleasure and we will gladly share your glowing praise with our entire team. Positive feedback always spurs us on to continue looking after our guests with full dedication so... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything about this hotel is stellar. The location, view, staff and rooms were all amazing! We were able to walk from the train station, a short distance over the bridge, to the hotel. I would highly recommend this hotel to anyone staying in Lucerne.

Helpful?
Thank CCallagh
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear CCallagh The whole team of the GRAND HOTEL NATIONAL is very grateful for your overwhelming feedback in reference to your recent stay at our hotel. Your recognition is our best reward and our greatest source of motivation to continue dedicating ourselves to giving our guests an extraordinary stay. We look forward to welcoming you to the GRAND HOTEL NATIONAL... More 

Sydney, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Located on the lake with the most breathtaking views of the lake and mountains. Easy walk to shops and restaurants. There are several restaurants on the lakeside of the hotel. Friendly, attentive staff and our room on the second floor was enormous and overlooking the lake.

Helpful?
Thank Jakaru
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear Jakaru Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking the time to give us your personal feedback. Honest feedback is very important to us as it is our highest aim and the greatest source of motivation for the entire team always to do our very best so that our guests can enjoy an... More 

Oslo, Norway
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Basically nothing in this hotel can defend that this is a 5 star hotel. I have more than 150 nights at hotels a year and a 3+ is really generous to give. The reception looks like the 70's and desperately needs an upgrade. Funny enough the smoking lounge is really modern. The room with a view to the lake has... More 

Helpful?
Thank everdu
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear everdu First of all, we would particularly like to thank you for taking the time to share your honest feedback about your recent stay with us. Our highest aim is to constantly improve our services, so feedback is always very important to us. We fully understand that the fact that you were moved out to another hotel, than you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

238 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (205)
Viewed
Room/Suite (62)
Viewed
Hotel & Grounds (31)
Viewed
View from Room (42)
Viewed
Dining (11)
Viewed
Bathroom (7)
Viewed
Pool/Beach Area (1)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Dining (7)
Viewed
Hotel & Grounds (23)
Viewed
Room/Suite (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Lucerne hotels
0.2 mi away
Hotel Schweizerhof Luzern
0.5 mi away
Hotel des Balances
Hotel des Balances
#5 of 67 in Lucerne
4.5 of 5 stars 867 reviews
0.3 mi away
Art Deco Hotel Montana Luzern
Show Prices
Show Prices
Show Prices
0.5 mi away
Renaissance Lucerne Hotel
0.6 mi away
The Hotel Lucerne, Autograph Collection
0.6 mi away
Hotel Wilden Mann
Hotel Wilden Mann
#8 of 67 in Lucerne
4.5 of 5 stars 357 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Padrino
Restaurant Padrino
Cuisines: Italian, European, Mediterranean
Restaurant 1871
Restaurant 1871
Cuisines: Swiss, European, Central European
NATIONAL Restaurant Bar Terrasse
NATIONAL Restaurant Bar Terrasse
Cuisines: European, Bar, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We endeavour to cater to your every wish by offering sophisticated, personalised service and a sense of hospitality embodied by every member of the hotel staff.The blend of tradition and modernity in our hotel is beyond compare. Inside, the legendary names of the founding fathers, César Ritz and Auguste Escoffier, the elegant neo-renaissance and new baroque architecture and a history stretching back almost 150 years come face to face with contemporary design and sophisticated flair.Our Grand Hotel has it all: luxury accommodation for the most fabulous holidays, the ideal place for social occasions, a springboard for travelling, a gourmet destination, an environment for inspirational events, a mirror of the world... and within our four walls, a lively, very welcoming microcosm.Indulge yourself in Lucerne! ... more   less 

Additional Information about Grand Hotel National

Address: Haldenstrasse 4, Lucerne 6006, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $247 - $610 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel National 5*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Booking.com, Expedia, Orbitz, Priceline, Odigeo, Cheap Tickets, Travelocity, HotelTravel.com and Agoda so you can book your Grand Hotel National reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Lucerne
Hotel Style:
#12 Romantic Hotel in Lucerne
#14 Family Hotel in Lucerne
#17 Luxury Hotel in Lucerne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay