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Grand Hotel National

#25 of 67 Hotels in Lucerne
Certificate of Excellence
Hotel website
Haldenstrasse 4, Lucerne CH-6002, Switzerland
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323 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Auckland
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is a superb hotel, rooms are amazing and spectacular views. Easy walking to old and new town and bus station. Plenty of eateries near by and lovely walking around the lake. I was by myself during the day and felt totally safe. Would love to go back, beautiful hotel!

Helpful?
Thank Michelle025
midlands
Level Contributor
100 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago

We went with friends to Switzerland for a wk traveling by Rail. Our first stop was Lucern and we had a shortlisted 2 hotels and chose National hotel Grand, stayed here for 2 nights. We were picked up from the station by their car which was a great plus on this trip. Celebrating our anniversary we enjoyed staying in this... More 

Helpful?
Thank deeeeMidlands
1 review
5 of 5 stars Reviewed 2 weeks ago

A first class hotel - Very friendly front desk staff. Victoria on the front desk was incredibly personable and professional and made our weeks stay very enjoyable at the hotel. Great location also whichever side of the hotel you're on with a town view or lake view.

Helpful?
Thank adrian c
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear adrian c The whole team of the GRAND HOTEL NATIONAL and especially Victoria thank you very much for your positive feedback. We are delighted to read that you enjoyed your stay in our hotel and the views from the room. It would be our great pleasure to welcome you to our hotel again in near future. Best regards from... More 

Stockholm, Sweden
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

If you prefer the classical luxurious style with a chandelier over the bed, big halls, many restaurants within the facilities and an amazing view, in this case over Lake Lucerne - choose this one. The experienced staff is really helpful, kind and makes your stay feel special. All the expected amenities of a five star hotel can be found here.... More 

Helpful?
Thank Marten_Hansen
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear Marten_Hansen Thank you very much for staying at the GRAND HOTEL NATIONAL and for taking your time to give us your positive feedback. Your overwhelming words about your stay in our hotel give us much pleasure, as it is our highest aim to treat our guests with highest engagement, so that they can enjoy an unforgettable stay with us.... More 

Phoenix, Arizona
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing hotel with huge, upscale rooms including our own Keurig-style machine and drop-dead gorgeous views of the lake and mountains! We rented bicycles for 2 CHF and had such fun. The breakfast buffet presented wonderful selections of everything you could image, but we could also order from the menu for other options. Can quickly walk from Haupfbahnhof to the hotel,... More 

Helpful?
Thank maryhat2015
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear maryhat2015 We would like to thank you for taking the time to give us your feedback. Reading your outstanding comment gives us tremendous pleasure and we will gladly share your glowing praise with our entire team. Every positive feedback spurs us on to continue looking after our guests with full engagement to make possible an unforgettable stay with us.... More 

New Delhi, Delhi, India
Level Contributor
17 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Everything about this hotel is good. Excellent staff, neat and clean rooms, perfect location for a tourist, good food and service. I was here with my family and I must say the hotel staff went out of their way to do whatever best they could to ensure our stay with them was most comfortable.

Helpful?
Thank Hemant S
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear Hemant S The whole team of the GRAND HOTEL NATIONAL is very thankful for your overwhelming feedback in reference to your recent stay in our house. Your recognition is our best reward and is our highest motivation to continue dedicating ourselves to enable our guests an extraordinary stay with us. We look forward to welcome you to the GRAND... More 

Des Moines, Iowa
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter and I spent three days here in a beautiful and luxurious room. Our favorite part of the room was the small terrace facing the lake where we could relax after a day of sightseeing or hiking in the mountains and watch the boats on the lake, and enjoy the sun set over the mountains. For a quick breakfast... More 

Helpful?
Thank offthebeatenpath100
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear offthebeatenpath100 We would like to thank you for your positive feedback regarding your recent stay at the GRAND HOTEL NATIONAL, we will happily share it with our entire team. It is a pleasure for us to read, that you enjoyed the balcony with the spectacular view off the mountains and the Lake Lucerne. Thank you very much for your... More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a standard room booked but for some reason were upgraded to a suite and it was amazing!! Comp fruit and choc cookies, and overall amazing customer service, facilities and room! The quality of hotel is very luxurious and a very reasonable price.

Helpful?
Thank lena k
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear lena k It was our great pleasure to welcome you at the GRAND HOTEL NATIONAL and we thank you very much for taking the time to write this exceptional feedback. Your positive comment is our best motivation and we will gladly share your praise with our whole team. We are delighted that you enjoyed your stay with us and... More 

1 review
5 of 5 stars Reviewed June 12, 2016 via mobile

Very beautyful hotel. Clean and lovely room with lakeview. The staff was very friendly and helpful. Breakfast was rich and tasty. The hotel is well located at the center of the city, u can reach the Kappel Bridge within few walking minutes. We can recommend this hotel, when your visiting Lucern!

Helpful?
Thank Denise C
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear Denise C Thank you very much for your lovely and overwhelming words about your stay in our hotel. We appreciate your positive feedback a lot and we happily shared it with the entire team. We would be delighted to welcome you again in the future and send you warm regards from the GRAND HOTEL NATIONAL. Best regards Daniel Garbrecht... More 

Leicester, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 4, 2016

The best thing about this hotel is the views from the lake facing rooms. The decor of the hotel is a bit old fashioned but the property is clean and well maintained. The lake facing rooms also have a small balcony and the views of the lake, mountains and Lucerne are excellent. The rooms are air-conditioned but the unit is... More 

Helpful?
Thank 340akkers
DanielGarbrecht, Leiter Front Office at Grand Hotel National, responded to this review

Dear 340akkers It was our great pleasure to welcome you at the GRAND HOTEL NATIONAL and we thank you very much for your sincere feedback. To make possible a memorable stay to our guests, we never stop trying to improve our service, therefore your honest opinion means a lot to us. We are proud of our traditional and historic building,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Padrino
Restaurant Padrino
Cuisines: Italian
NATIONAL Restaurant Bar Terrasse
NATIONAL Restaurant Bar Terrasse
Cuisines: Bar, International, European
Restaurant 1871
Restaurant 1871
Cuisines: Swiss, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We endeavour to cater to your every wish by offering sophisticated, personalised service and a sense of hospitality embodied by every member of the hotel staff.The blend of tradition and modernity in our hotel is beyond compare. Inside, the legendary names of the founding fathers, César Ritz and Auguste Escoffier, the elegant neo-renaissance and new baroque architecture and a history stretching back almost 150 years come face to face with contemporary design and sophisticated flair.Our Grand Hotel has it all: luxury accommodation for the most fabulous holidays, the ideal place for social occasions, a springboard for travelling, a gourmet destination, an environment for inspirational events, a mirror of the world... and within our four walls, a lively, very welcoming microcosm.Indulge yourself in Lucerne! ... more   less 

Additional Information about Grand Hotel National

Address: Haldenstrasse 4, Lucerne CH-6002, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $269 - $772 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel National 5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Grand Hotel Lucerne
Hotel Style:
#12 Romantic Hotel in Lucerne
#14 Family Hotel in Lucerne
#17 Luxury Hotel in Lucerne
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