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ibis Styles Luzern City

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#34 of 67 Hotels in Lucerne
GreenLeadersSilver level
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660 Reviews from our TripAdvisor Community

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There are newer reviews for ibis Styles Luzern City
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Showing 386: English reviews
Mumbai (Bombay), India
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

As on the name rooms here are not so big and exciting. Rooms have minimum amenities. Cleanliness is maintained. Lobby and entrance is too small to accommodate group. Food is awesome. Overall a small hotel with small rooms but pocket friendly.

Helpful?
Thank Bharat_Jain_0601
Abingdon, United Kingdom
Level Contributor
228 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
1 of 5 stars Reviewed September 15, 2015

my husband sent this to the general manager which I endorse. We arrived at ibis styles Luzern at 1.30 & 3 young members of staff watched us, a 76 year old couple struggle up 4 steps with our luggage. There was a notice encouraging visitors to check in on line & I had already done so but they had difficulty... More 

Helpful?
1 Thank margaret-oxon
Peter T, Manager at ibis Styles Luzern City, responded to this review

Dear Mr. Bill Salkeld , Thank you for having the time for a personal phone call after leaving your comment on Tripadviser.As already said we are deeply sorry regarding your negativ experience. The internal actions in order to improve the situation have been taken and were looking forward to show you our hospitality on a future occasion. Sincerely, Peter Tanner... More 

Travelers are raving about these Lucerne hotels

Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 15, 2015

The hotel has a nice location, very near bus stops/ some tourists spots but the room is very basic, no toiletries and no view. The staff not very helpful and not accommodating, we were with our 3-year old son and on our 2nd night, my son requested for a bowl of cereals and since its a bit late, stores were... More 

Helpful?
Thank Rrferriol
Chennai (Madras), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 11, 2015

Good breakfast ! Very Small Rooms. No Toiletries. Room Service is bad - When we asked for an extra towel over the phone the staff whoever received the phone was so rude and just hung up on me. He didn't even apologize when I gave him the feedback.

Helpful?
Thank DivyaKrishna11
Peter T, Manager at ibis Styles Luzern City, responded to this review

Dear client, Thank you for taking the time to tell us about your experience at the ibis Styles Luzern. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 10, 2015

The hotel offers clean and well-maintained rooms,with courteous service and delicious breakfast.The staff are very friendly and helpful.Conveniently located.Walking distance from railwaY station and Lucerne lake.Near shopping area and bus stand.

Helpful?
Thank Sampath N
San Diego, California
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 8, 2015

This is a typical Swiss hotel room. If you expect cleanliness, this hotel delivers. The room was small, but adequate for a 1-2 night stay. No amenities, but that was not a bother, because they have a good breakfast and lots of coffee. I've stayed at Ibis Styles chain before, and every one is of a different grade. I appreciate... More 

Helpful?
Thank ReginaR757
Boston, Massachusetts
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed September 8, 2015

This hotel is modern and simple. It is very basic yet clean, and they provide everything needed for a short stay. We stayed with a wedding group and had a discounted rate (yet still pricey). The location is about 2 blocks from the water and very close to the center of town. The front desk was warm and quite helpful.... More 

Helpful?
Thank Marie V
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed September 7, 2015

- Modern, clean, functional and simple - spacious room with compact bathroom - Location is good - centre of town is a short walk - Breakfast is excellent - very fresh with good variety - Service - friendly and helpful staff - Free wifi

Helpful?
Thank Sarahvln
Pune
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed September 3, 2015

I stayed at the Ibis Styles Luzern city hotel for two days. Nothing really to write about the place except that is is located at a very convenient location from the main train station and attractions like the Old Town. According to me, the hotel is highly overpriced for what it provides. The room was just about average size with... More 

Helpful?
Thank AbhijitLimaye
Peter T, Manager at ibis Styles Luzern City, responded to this review
Google Translation

Sehr geehrter Gast Limaye, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Styles Luzern die Zeit... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train. ... more   less 

Additional Information about ibis Styles Luzern City

Address: Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $140 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Styles Luzern City 3*
Number of rooms: 115
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Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne
Hotel Style:
#1 Green Hotel in Lucerne
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