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ibis Styles Luzern City

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#34 of 68 Hotels in Lucerne
GreenLeadersSilver level
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ibis Styles Luzern City
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690 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Erina, Australia
Reviewed October 10, 2016 via mobile

Very clean, helpful reception, lovely breakfast, spacious balcony & a great location for all of the tourist attractions throughout Lucerne! Would definitely recommend this hotel to anyone visiting the area.

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Helpful?
Thank Lance04
Management response:

Dear Lance04 thank you very much for our review at Tripadvisor and your 5* Rating. We very much appreciate your comments regarding your stay at our ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...

Reviewed October 9, 2016 via mobile

Tucked away in a hidden corner of Friedenssrasse in Lucerne, Ibis Styles is a modern hotel with all the necessary amenities one would look for. Though there is no restaurant attached to it, there are plenty of restaurants within a stone throw. The railway station, Chapel Bridge and Lucern Lakefront are within a few minutes walk away from the hotel.

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Helpful?
Thank Jatish S
Management response:

Dear Jatish S Thank you for your Reservation and for taking the time to share your Feedback after your stay. We hope to welcome you back to our ibis Styles Lucerne City very soon! Sincerely, Team ibis Styles Lucerne City

Singapore, Singapore
Reviewed October 7, 2016

It was a good 10 to 15 mins walk (depending on individuals) from the train station. but i dont think you would mind it at all coz the view that you will see is the best ever!! Hotel is tucked away in a quiet street just across from what seems to be a bus interchange. Rooms are big enough for...

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1Thank RULIZAH
Management response:

Dear Rulizah We very much appreciate your comments regarding your stay at the ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Bundaberg, Queensland, Australia
Reviewed October 3, 2016

The bathroom is extremely small. There is minimal room between the toilet and shower cubicle. The water temperature took a long time to warm up, at least 5 mins. Once again there is not fridge and the power points if you are using an Australian conversion are the incorrect shape and reception will not rent one - you have to...

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Helpful?
Thank iochris
Management response:

Dear iochris, Thank you for taking the time to tell us about your experience at our ibis Styles Luzern City. I am sorry that your experience in terms of bathroom and dinner choice did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer;...

Dubai, United Arab Emirates
Reviewed September 25, 2016

A budget hotel that is so neatly designed, immaculately clean, and excellent value for money. The front desk staff were so helpful. Location is great, close to all the shops. I will definitely come back to this hotel!

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1Thank _anne_banez
Management response:

Dear Anne Banez We very much appreciate your comments and your 5***** rating at Tripadvisor regarding your stay at our ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive...

Mumbai (Bombay), India
Reviewed September 25, 2016 via mobile

We had booked a room with this Hotel for two nights about 3 weeks in advance of our travelling dates. A few days after booking there was a change in itinerary when we wanted to book an extra night we were told that rates have increased so we booked that night elsewhere. When we visited the Hotel the rates displayed...

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Helpful?
1Thank rembrant3
Management response:

Dear rembrant3 Thank you for taking the time to share your feedback. Our complimentary tea and coffee making facilities are available from breakfast time to 10:30 pm. Our Hotel is fully airconditioned, please feel free to ask the next time for a fan at the reception. We hope to welcome you back to our hotel very soon! with sunny regards...

Reviewed September 24, 2016 via mobile

I've stayed at this hotel twice now and have found it to be quite convenient situated near the city center and its many attractions. The rooms are quite spacious, very clean and the beds comfortable, but that's about it. Don't expect luxury, as everything is basic and functional. The free breakfast is pretty good and the free wi-fi is a...

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2Thank James G
Management response:

Dear James G. Thank you for taking the time to share your Feedback after your stay at our ibis Styles Lucerne. We hope to welcome you back to our Hotel very soon! Sincerely, Team ibis Styles Lucerne City

Wadalba, Australia
Reviewed September 20, 2016

This hotel is in a great location. Easy walking distance to almost everywhere. Our room was large and had very bright colours. The down side was no tea/coffee in the room- a bit disappointing. Staff were friendly.

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1Thank ostess
Management response:

Dear ostess, Thank you for your stay at our ibis Styles Lucerne City and for taking the time to share your feedback. Copmlimentary tea and coffee making facilities we provide in our Lobby. We hope to welcome you back to our hotel very soon! with sunny regards from Lucerne! Team ibis Styles Lucerne City

Navi Mumbai
Reviewed September 20, 2016

This is centrally located hotel with in the city.This is walkable from the main train station of Lucerne.This is very well connected to the train station,Lake,Chapel Bridge ,shopping centre and other attractions.Tram frequency to go to train station is excellent.Infact,this is walkable to most of the city attractions. including city Lake and train station. The hotel is mostly and fully...

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1Thank Bhima2013
Management response:

Dear Bhima2013 thank you very much for your stay at our ibis Styles Lucerne City. We are happy that you have enjoyed our central Location and our complimentery provided breakfast buffet. In high season our rooms are available from 2 pm on, because we offer the guests to stay until noon in the rooms. For all guests which arrives early,...

Dubai, United Arab Emirates
Reviewed September 17, 2016

Horrible staff.. Reception desk staffs behaved like that you are staying free in their hotel. Asked for a kettle to make hot water for my Kid, they said they cannot provide. We went outside by 09:00 in morning and came back at 5 pm rooms were not cleaned and called the room service and they will clean in the eve.....

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1Thank New1234567
Management response:

Dear New1234567 Thank you for taking the time to tell us about your experience at our ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For security reasons, we don't provide kettles in our room. From 06:30 am until 10 pm you get hot water, coffee...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train. ... more   less 

Additional Information about ibis Styles Luzern City

Address: Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $127 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Styles Luzern City 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne
Hotel Style:
#1 Green Hotel in Lucerne
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Questions & Answers

Here's what travelers have asked, with answers from ibis Styles Luzern City staff and other travelers.
16 questions
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Questions? Get answers from ibis Styles Luzern City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“go for the rooms with balcony”
 of 5 bubbles 712sarveshb, Oct 19, 2016 | Read review
“Choose another hotel”
 of 5 bubbles iochris, Oct 3, 2016 | Read review
“All the rooms are so colorful and clean!”
 of 5 bubbles _anne_banez, Sep 25, 2016 | Read review
“Ask for a king bed.”
 of 5 bubbles Bhima2013, Sep 20, 2016 | Read review
“Rooms are same”
 of 5 bubbles OWTS, Aug 30, 2016 | Read review
5 of 5
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