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ibis Styles Luzern City

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#34 of 67 Hotels in Lucerne
GreenLeadersSilver level
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ibis Styles Luzern City
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665 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A budget hotel that is so neatly designed, immaculately clean, and excellent value for money. The front desk staff were so helpful. Location is great, close to all the shops. I will definitely come back to this hotel!

Helpful?
1 Thank _anne_banez
Management response:

Dear Anne Banez We very much appreciate your comments and your 5***** rating at Tripadvisor regarding your stay at our ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Mumbai (Bombay), India
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

We had booked a room with this Hotel for two nights about 3 weeks in advance of our travelling dates. A few days after booking there was a change in itinerary when we wanted to book an extra night we were told that rates have increased so we booked that night elsewhere. When we visited the Hotel the rates displayed... More 

Helpful?
1 Thank rembrant3
Management response:

Dear rembrant3 Thank you for taking the time to share your feedback. Our complimentary tea and coffee making facilities are available from breakfast time to 10:30 pm. Our Hotel is fully airconditioned, please feel free to ask the next time for a fan at the reception. We hope to welcome you back to our hotel very soon! with sunny regards... More 

Travelers are raving about these Lucerne hotels

Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I've stayed at this hotel twice now and have found it to be quite convenient situated near the city center and its many attractions. The rooms are quite spacious, very clean and the beds comfortable, but that's about it. Don't expect luxury, as everything is basic and functional. The free breakfast is pretty good and the free wi-fi is a... More 

Helpful?
2 Thank James G
Management response:

Dear James G. Thank you for taking the time to share your Feedback after your stay at our ibis Styles Lucerne. We hope to welcome you back to our Hotel very soon! Sincerely, Team ibis Styles Lucerne City More 

Wadalba, Australia
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This hotel is in a great location. Easy walking distance to almost everywhere. Our room was large and had very bright colours. The down side was no tea/coffee in the room- a bit disappointing. Staff were friendly.

Helpful?
1 Thank ostess
Management response:

Dear ostess, Thank you for your stay at our ibis Styles Lucerne City and for taking the time to share your feedback. Copmlimentary tea and coffee making facilities we provide in our Lobby. We hope to welcome you back to our hotel very soon! with sunny regards from Lucerne! Team ibis Styles Lucerne City More 

Navi Mumbai
Level Contributor
169 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed 1 week ago

This is centrally located hotel with in the city.This is walkable from the main train station of Lucerne.This is very well connected to the train station,Lake,Chapel Bridge ,shopping centre and other attractions.Tram frequency to go to train station is excellent.Infact,this is walkable to most of the city attractions. including city Lake and train station. The hotel is mostly and fully... More 

Helpful?
1 Thank Bhima2013
Management response:

Dear Bhima2013 thank you very much for your stay at our ibis Styles Lucerne City. We are happy that you have enjoyed our central Location and our complimentery provided breakfast buffet. In high season our rooms are available from 2 pm on, because we offer the guests to stay until noon in the rooms. For all guests which arrives early,... More 

Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Horrible staff.. Reception desk staffs behaved like that you are staying free in their hotel. Asked for a kettle to make hot water for my Kid, they said they cannot provide. We went outside by 09:00 in morning and came back at 5 pm rooms were not cleaned and called the room service and they will clean in the eve..... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank New1234567
Management response:

Dear New1234567 Thank you for taking the time to tell us about your experience at our ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For security reasons, we don't provide kettles in our room. From 06:30 am until 10 pm you get hot water, coffee... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed my stay in there. The people are friendly and nice. The rooms are clean and tidy. The location of the hotel is special. It's very close to mid city and near to the old city and the river. The stay there were perfect.

Helpful?
1 Thank Osman A
Management response:

Dear Osman A We very much appreciate your comments and your 5***** Rating at Tripadvisor regarding your stay at our ibis Styles Luzern City. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our Hotel and our Service, as it... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

There is no facility of electric cattle, refrigrator. We cant get tea or coffee in room. Also there is no room service available . These r basic needs of a tourist. We stayed at room no. 525. No any balcony. Room is so small but room is neat n clean.

Helpful?
2 Thank 762bhanug
Management response:

Dear 762bhanug Thank you for taking the time to share your feedback. we don't provide any kettle in our rooms, but in our Lobby we offer complimentary tea and coffee making facilities. You can take the tea or coffee into the room! Some of our rooms are with balcony, just ask for that the next time! We hope to welcome... More 

Saratoga Springs, New York
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 2 nights before joining our river cruise in Basel. The hotel was clean, the staff polite and helpful, and room was - while tight - clean and comfortable. If you are looking for a clean, basic room, where you can lay your head down at night after a day of touring, eating, etc,... More 

Helpful?
1 Thank SciFiMichael
Management response:

Dear SciFiMichael Thank you for the good review of our ibis Styles Lucerne City! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Team ibis Styles Lucerne City More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed at Ibis Styles Luzern City about a week ago with a tour group. We only had a few minutes to freshen up in our rooms before going out for dinner and our bags were going to be dropped off at our rooms while we were out. I ran into the porter as I was leaving. She had my bag... More 

Helpful?
Thank Ashley F
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train. ... more   less 

Additional Information about ibis Styles Luzern City

Address: Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $140 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Styles Luzern City 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne
Hotel Style:
#1 Green Hotel in Lucerne
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