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ibis Styles Luzern City

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#34 of 68 Hotels in Lucerne
GreenLeadersSilver level
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ibis Styles Luzern City
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686 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Well, there are very few hotels in this category where you feel you would want to go back to and Ibis Styles Luzern is just one of those. The staff is very welcoming and always smiling. That's such an amazing feeling when you are in a different country. The people never got tired answering to our queries and guided us... More 

Helpful?
1 Thank Samyak S
Level Contributor
6 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

We were on short trip to Switzerland and decided to stay 2 nights at IBIS styles. Out of all hotels we have been in Switzerland this was the most disliked . To start with the staff weren't friendly at the reception it was like tape-recorder is being played and even the cassette has now been tired of playing the same... More 

Helpful?
Thank Lakhan A

Travelers are raving about these Lucerne hotels

Luzern, Schweiz
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

The location of this ibis styles is very good - very close to the Lion Monument, the Grand Casino Luzern and the lakeside. All up to ibis standards, yet pretty expensive for such a basic hotel. The rooms do not have any vanity products or toothbrushes etc. The rooms are badly soundproofed and of course you could hear Chinese tourists... More 

Helpful?
Thank burettora
Management response:

Dear burettora, thank you very much for your stay at our ibis Styles Lucerne City and for your comments at Tripadvisor. It is always a pleasure to receive positive feedback. We are happy to read, that you have enjoyed our Central location next to Lion monument, the Casino and the lakeside. we hope to welcome you back soon! with best... More 

YYZ
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 24, 2016 via mobile

A budget hotel at Swiss without any complaint. 15 minutes walking distance from train station via a major shopping street. It provides simple breakfast and basic room services. Room is clean and tidy. 瑞士的廉價酒店沒有任何投訴。 15分鐘步行距離火車站通過一個主要的購物街。提供簡單的早餐和基本的客房服務,房間的清潔程度不錯。

Helpful?
Thank tornadokenny
Management response:

Dear tornadokenny, thank you very much for your stay at our ibis Styles Lucerne City and your comments. we hope to welcome you back soon! best regards from Lucerne Team ibis Styles Lucerne City More 

Moscow, Russia
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 22, 2016 via mobile

If you decide to spend a few days enjoying the beauty of Lucerne, then you need this particular hotel. service is quite sufficient to have a good breakfast, relax and bring me back in order. enjoy the beauty of the fabulous Lucerne!

Helpful?
Thank bars7711
Management response:

Dear bars7711 We very much appreciate your comments regarding your stay at our ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

New Delhi, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 20, 2016

Room was small but clean .... staff at reception was very cordial and helpful ....best part was that we reached 4 hours before check-in time with my children and Nick arranged a family room for us in no time, that was a big relief .... breakfast was better than other hotels of europe especially for indians as they serve rice,... More 

Helpful?
Thank medha202
Management response:

Dear medha202 We very much appreciate your comments regarding your stay at our ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 19, 2016

the rooms were clean though a bit small...breakfast spread was good for vegetarians...near to an indian restaurent so that was a plus...hotel has limited staff but helpful one...overall a budget room with a decent experience..

Helpful?
Thank 712sarveshb
Management response:

Dear 712sarveshb, thank you very much for your stay at our ibis Styles Lucerne City and for your comments at Tripadvisor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 16, 2016 via mobile

Hotel is just an average. Staffs behaviour is like they are offering free stay(especially the behaviour in front reception). It might be because of huge crowd. So many travel agents are tied up with this hotel. Rooms are ok since u r coming to Switzerland not to explore hotel and we are just staying to take some rest. Location is... More 

Helpful?
Thank Jacob M
Management response:

Dear Jacob M Thank you for taking the time to share your Feedback after your stay at our ibis Styles Lucerne City. We hope to welcome you back to our hotel very soon! Sincerely, Team ibis Styles Lucerne City More 

Melbourne, Australia
Level Contributor
9 reviews
7 hotel reviews
Reviewed October 15, 2016 via mobile

We checked in for 3 nights . Front counter Asian lady as very rude and abrupt. The way she interacted with us seemed to us to that she doing us a favour by providing accommodation. She even did not show basic customer service. Room facilities were basic and should not be more than two star. Inconvenient location about 15 minutes... More 

Helpful?
Thank ahmeddewan
Management response:

Dear ahmeddewan Thank you for taking the time to tell us about your experience at our ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Erina, Australia
Level Contributor
3 reviews
Reviewed October 10, 2016 via mobile

Very clean, helpful reception, lovely breakfast, spacious balcony & a great location for all of the tourist attractions throughout Lucerne! Would definitely recommend this hotel to anyone visiting the area.

Helpful?
Thank Lance04
Management response:

Dear Lance04 thank you very much for our review at Tripadvisor and your 5* Rating. We very much appreciate your comments regarding your stay at our ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train. ... more   less 

Additional Information about ibis Styles Luzern City

Address: Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $127 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Styles Luzern City 3*
Number of rooms: 115
Reservation Options:
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Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne
Hotel Style:
#1 Green Hotel in Lucerne
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Questions & Answers

Here's what travelers have asked, with answers from ibis Styles Luzern City staff and other travelers.
16 questions
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Questions? Get answers from ibis Styles Luzern City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“go for the rooms with balcony”
 of 5 bubbles 712sarveshb, Oct 19, 2016 | Read review
“Choose another hotel”
 of 5 bubbles iochris, Oct 3, 2016 | Read review
“All the rooms are so colorful and clean!”
 of 5 bubbles _anne_banez, Sep 25, 2016 | Read review
“Ask for a king bed.”
 of 5 bubbles Bhima2013, Sep 20, 2016 | Read review
“Rooms are same”
 of 5 bubbles OWTS, Aug 30, 2016 | Read review
5 of 5
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