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Hotel Monopol Luzern

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Hotel Monopol Luzern
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755 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Singapore
Reviewed 4 weeks ago via mobile

One of the few hotels that actually had connecting rooms which suited us because we had 2 rooms. However the lifts are so small, tiny even. One thing that I was not happy with, the discrimination during breakfast. Yes, we were on a package tour but this was the first (and unfortunately not the last) time that we were asked...

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Thank Timothy L
Reviewed 4 weeks ago

This hotel is right opposite the train station and boat hub, so an excellent location for travellers entering the city by these means. Although opposite the train station, the rooms are quite. The rooms are well equipped. We enjoyed the dresssing room, this was something a little bit different. Unfortunately on our second night, water leaked through the roof, but...

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Thank Min_van_eyk
Geneva, Switzerland
Reviewed 4 weeks ago

Shocking ! Absolutely unacceptable. Just because the location of this hole in the wall is great, it does not give the right to be rated four stars when only one star should be given. Why ? Here we go: ( I normally never write such long reviews but I really am disgusted and feel it necessary to warn other eventual...

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Thank Soonmi L
Hotel_MONOPOL_Luzern, Manager at Hotel Monopol Luzern, responded to this review

Dear Soonmi Li, Thank you very much for your stay in our hotel **** MONOPOL Lucerne and taking the time to give us your important feedback. We are very sorry that you experience did not meet your expectations; please allow us to express our sincere apologies. We assure you to take your valuable feedback serious. Thank you very much for...

Salt Lake City, Utah
Reviewed 5 weeks ago

Location was great , just right across the street from the train station. Easy to access to Old Town, Chapel Bridge etc. Staff was really kind offering us a very attractive price for breakfast which was unexcepted, the breakfast buffet was good. Bathroom was very spacious & functional. Staff at reception was extremely helpful & welcoming. Overall, happy staying &...

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Thank _megmeganpang
Reviewed December 10, 2016 via mobile

Centrally located, warm and friendly reception staff and a beautiful room. The hotel is walking distance from all major attractions and the train station. The girl at reception took the time to explain everything I asked in detail. Breakfast was average. Wait staff were pleasant as well. All hotels in lucerne are beautiful but what made this stay special for...

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1Thank Roopal S
Reviewed December 9, 2016 via mobile

If you're looking for a hotel, which should be in the middle of Lucerne, well connected to transportation and near sightseeing points. This is your hotel! Not even of this, but and especially also of its unique charm. We had a room in the 6th floor with a view to the lake side. Absolutely nothing to criticize (and we're traveling...

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2Thank Harald S
Vancouver
Reviewed December 7, 2016

Great location: it's located on one of the busiest intersections of the town. Good sound insulation: we did not have any problems with the street noise and did not hear anything from the rooftop bar (we were staying at the top floor on Fri night). The breakfast is just great. Cons. Beds are not very comfortable. A lot of public...

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Thank allegro101
London, United Kingdom
Reviewed December 7, 2016 via mobile

If the lack of a proper entrance to this hotel (with Macdonalds and Starbucks where the lobby should be) in this once gorgeous edifice,doesn't put you off, then the ice cold rooms without proper heating will. The hotel restaurant, according to the reception on arrival, went bankrupt so one has to search around for food, but they do make a...

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Thank Ron F
Singapore, Singapore
Reviewed November 29, 2016 via mobile

The location in Luzern for this hotel is perfect. The Front Desk Team during my check in on the 21st of November were all very friendly and attentive. I was very disappointed the next morning during breakfast when a huge group of Indian Tourist swamped the breakfast area. This is not acceptable where you have people standing all over the...

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Thank Vinoth P
Reviewed November 28, 2016 via mobile

The staff was super nice. Location is very convient directly across from the train. Some re modeling going on but the hotel handled that very well. We will stay with them again. Breakfast was included with our stay but i dont think with everyone. Good solid european breakfast

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1Thank Gene S
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
A CORDIAL WELCOME to the Hotel **** MONOPOL Lucerne, directly at the railway station and the KKL Culture and Convention Centre, in the middle of the center, by the lake and the world famous Chapel Bridge, the tourist sites and in the old town. 73 Greatness rooms with bath/shower, toilet, hairdryer, telephone, minibar, safe, Sat-TV and radio. Enjoy the gastronomic experience pure in and around the Hotel MONOPOL. On the top of the hotel, there is the elegant lounge bar SUITE, with most beautiful panorama of the whole city Lucerne. It offers you a view of the lake, the mountains Pilatus, Rigi and Titlis. The special architecturally fascinating Hotel **** MONOPOL is the most historic fascinating hotel from the city. The baroque facade with rococo elements, stocked with the Savonniere stone in 1899 and the columns, the capitals of glided iron, the balcony railing and the beautiful copper dome, give to the hotel a inestimable majestic splendour and looks like a Parisian or Viennese palace. ... more   less 

Additional Information about Hotel Monopol Luzern

Address: Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $144 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monopol Luzern 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Monopol Swiss q Lucerne
Hotel Style:
#10 Business Hotel in Lucerne
#10 Luxury Hotel in Lucerne
#11 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Monopol Luzern staff and other travelers.
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Questions? Get answers from Hotel Monopol Luzern staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for lake view rooms”
 of 5 bubbles shekhar_kulkarni, 3 weeks ago | Read review
“Rooms at corner & higher floors will have better view”
 of 5 bubbles _megmeganpang, 5 weeks ago | Read review
“Ask for a north-facing room - you will have a nice (a bit limited though) view on the lake.”
 of 5 bubbles allegro101, Dec 7, 2016 | Read review
“Higher floor better.”
 of 5 bubbles JLEESingapore, Oct 13, 2016 | Read review
“Choose a different hotel if you want to be able to sleep at night.”
 of 5 bubbles ljc39991, Oct 12, 2016 | Read review
5 of 5
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