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Hotel Monopol Luzern

Cancelon$252*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$509*
$252*
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$257*
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Hotel Monopol Luzern
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801 Reviews from our TripAdvisor Community

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Showing 416: English reviews
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rockville, md
Reviewed 3 days ago NEW

Got a room during low season for a good price, so better value for me than the average listed price. Location is great, as close to the center of town as you possibly could get. The "available" parking is just 4 spaces, so they don't really exist. Room was quite large, had a classic big hotel feel, two separate single...

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Helpful?
1Thank workandplay8
Darmstadt, Germany
Reviewed 3 days ago NEW

Stayed in the hotel for 2 weeks while traveling for business purpose. Unfortunately apart from the location hotel is not offering a good service. Staff are not polite, internet is not working good in the rooms. They have a big issue with irons, seems do not have enough to accommodate all the guest (in my case that was essential). Breakfast...

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Helpful?
Thank Inna P
London, United Kingdom
Reviewed 2 weeks ago via mobile

Great location within Luzern close to the main train station. Friendly service and staff who are keen to help and go out of their way to make guests feel at home. Rooms perhaps now need some updating although they are clean and functional. One slight annoyance is that there are limited lifts in the hotel so the wait for a...

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Thank Patrick M
Reviewed 2 weeks ago via mobile

A conveniently located hotel (right by the Lucerne Bahn)! Got itself some brownie points by having a Starbucks located right in its premises. But then, really could not understand why some of these older hotels refuse to invest in bigger and more elevators!?!? One main lift that could only squeeze in two persons with their luggages! A tour group will...

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Thank MichaelTay
Bangkok, Thailand
Reviewed 3 weeks ago via mobile

The cleaner left my room door widely open all day. Everyone could easily walk in my room, luckily nothing went missing. I called receptionist that night and they said they would check what happened but they did not even call back. Next morning we checked out and asked the morning receptionist, they said no one told them about this and...

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Helpful?
1Thank Yayee3
Hotel_MONOPOL_Luzern, Manager at Hotel Monopol Luzern, responded to this review

Dear Yagee3, Thank you very much for your stay in our hotel **** MONOPOL Lucerne and taking the time to give us your valuable feedback. Every comments are very important for us. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. We are very surprised about your feedback. We...

Mangalore, India
Reviewed 4 weeks ago

please note this is a old hotel don't expect 5 star service, we checked in and carried our own bags up 5 floors in a small lift, rooms were just ok , when we entered there was a bd rotten food smell in the room on further inspection found out that the earlier guest had left over the food and...

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Helpful?
1Thank Vindav
Woodbridge, Virginia
Reviewed 4 weeks ago

I was upgraded to Monopol from hotel Alpina. The location is great, especially for tourists like me. It's right across the road from the train station, Lake Luzern, 3/4 mins from Chappel Bridge, and just a 40 mins train ride away from the beautiful Engelberg (Mount Titlis). Hotel Staffs were friendly and informative and the breakfast was good as expected...

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Helpful?
Thank 0426sadekin
Delhi
Reviewed 4 weeks ago

Perfectly located hotel with just 2 minutes walk from the Main Railway Station. The bus station is also across the road. The check-in was very smooth and the staff very helpful. Rooms have good view of the lake. Breakfast delicious. My wife is vegetarian and they prepared a special vegetarian dish for her for all 3 days we stayed there....

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Thank Aniel63
sonoma county
Reviewed April 17, 2017

Front desk gals were wonderfully friendly, helpful, patient and informative. We were upgraded from the Alpina and were able to check in early. Our room faced the river. This hotel is right across from train station. Our room was an upper floor so only heard sirens if happened by and not street noise. Well appointed and clean room, super comfy...

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Thank bwithfam
Medicine Hat
Reviewed April 7, 2017 via mobile

Stayed two nights. Room was large and comfortable but a little bit dated. Took the train to Lucerne and the hotel is literally on the other side of the crosswalk. Breakfast was good, and wifi worked well. Staff were extremely friendly and welcoming, and stored our luggage for us while we waited to check in. Like everywhere else in Switzerland...

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1Thank Pattn_08
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
A CORDIAL WELCOME to the Hotel **** MONOPOL Lucerne, directly at the railway station and the KKL Culture and Convention Centre, in the middle of the center, by the lake and the world famous Chapel Bridge, the tourist sites and in the old town. 73 Greatness rooms with bath/shower, toilet, hairdryer, telephone, minibar, safe, Sat-TV and radio. Enjoy the gastronomic experience pure in and around the Hotel MONOPOL. On the top of the hotel, there is the elegant lounge bar SUITE, with most beautiful panorama of the whole city Lucerne. It offers you a view of the lake, the mountains Pilatus, Rigi and Titlis. The special architecturally fascinating Hotel **** MONOPOL is the most historic fascinating hotel from the city. The baroque facade with rococo elements, stocked with the Savonniere stone in 1899 and the columns, the capitals of glided iron, the balcony railing and the beautiful copper dome, give to the hotel a inestimable majestic splendour and looks like a Parisian or Viennese palace. ... more   less 

Additional Information about Hotel Monopol Luzern

Address: Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $183 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monopol Luzern 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
Monopol Swiss q Lucerne
Hotel Style:
#10 Business Hotel in Lucerne
#10 Luxury Hotel in Lucerne
#11 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Monopol Luzern staff and other travelers.
7 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Complain if you get a room with scaffolding in front of it.”
BrisbaneKiwi, Mar 23, 2017 | Read review
“we had a quiet one which was great for a lie in”
813Sue813, Mar 6, 2017 | Read review
“corner room is more spacious than the others”
PHSerad, Feb 2, 2017 | Read review
“rooms in the front have a nice view to the lake.”
pedrofernandez2017, Jan 31, 2017 | Read review
“Ask for lake view rooms”
shekhar_kulkarni, Dec 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$252* /night
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Booking.com$257
TripAdvisor$257
AMOMA$509
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Prices are for 1 room, 2 adults
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