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Renaissance Lucerne Hotel

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859 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEWvia mobile

We stayed here during our three days in Lucerne and found the staff helpful, the rooms clean, and the hotel centrally located. If you're staying in Lucerne, this is a great place to stay! Great breakfast too!

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Helpful?
Thank Jubbs27
Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

lovely hotel and very convenient location, but have bad pillow selection, very soft even though we asked for harder "synthetic" pillow. located centrally in luzerne and walking distance to all the tourist sites

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Thank Msian_traveller78
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear guest Thank you very much for having chosen the Renaissance Lucerne Hotel while you stayed in Lucerne and for having taken the time to evaluate your stay with us. We are delighted to read that you enjoyed the city center location of the hotel, but are very sorry to learn about your disappointment regarding the provided synthetic pillow. Your...

Pittsburgh, Pennsylvania
Reviewed 1 week ago

Stayed three nights. Used Lucerne as a mid point to see Engelberg and Interlaken. I would stay here again. Pro's 1. Location to train station 2. Free breakfast at Pacifico if you are Platinum 3. Very nice room on 5 th floor 4.. exercise room was usable 5. Great staff Cons 1. Bathrooms could use more towels and soaps 2....

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Thank Biztravr
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Biztravr, We would like to thank you for having chosen the Renaissance Lucerne Hotel while you stayed in Lucerne. As well, we thank you for having taken the time to share your experience, which you have made all through your stay with us. All comments are crucial for us in order to evaluate and improve our service continuously. We...

FALLBROOK
Reviewed 2 weeks ago

I have finished a five night stay using points in Lucerne. First of all, this hotel is perfectly located 2 blocks from the train, boat and bus stations. Restaurants and shopping are close by and a bus stop is a crossed the street. Every employee was a star performer and went out of their way to provide instructions, maps or...

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Thank flygirltoo
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear flygirltoo We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city center...

Marana, Arizona
Reviewed 4 weeks ago

Home away from home.....spent 3 weeks in beautiful Lucerne. Stayed at the Renaissance Lucerne Hotel. The service from Marc and his staff at the hotel was exceptional. A true pleasure getting to know them during this extended stay. They were very cordial and had a mission to assist in anyway possible. Upon checkout, it felt like leaving family behind. The...

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Thank maneibel
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear maneibel We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a huge pleasure for us to read that you felt comfortable in our city...

Mokena, Illinois
Reviewed 4 weeks ago via mobile

Highly recommend the Renaissance simply for the staff service. Went out of their way to ensure we were fully taken care of with accommodations, day planning, and organizing take away breakfast due to early morning departure. Great bunch of professionals! The location is great - near old town and a few minute walk to the train.

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1Thank Dave V
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Dave V First of all we would like to thank you for having chosen the Renaissance Lucerne Hotel while you stayed in Lucerne. As well, we thank you for having taken the time to share your experience, which you have made all through your stay with us. We are delighted to see that you felt comfortable in our city...

Laguna Niguel, California
Reviewed 4 weeks ago via mobile

Our first trip to Lucerne and we were so happy to find this hotel was literally steps from the train station. A small boutique feel, we were warmly welcomed by Sven and Lucas, who took so much time to enthusiastically share special local tips of "their city". The room was one of our very favorites our whole trip, charming with...

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1Thank marronn837
RenaissanceLucerne, Director of Operations at Renaissance Lucerne Hotel, responded to this review

Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city center...

Florida City, Florida
Reviewed March 10, 2017

Lucerne is a charming city, and the hotel is very well located and you can walk to the historic center, restaurants, train and bus stations, and the shopping center The hotel has no lobby, only a reception and no other facility like gym, pool, and even the restaurant is attached to the hotel through a small door. The room was...

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Thank Renata09
RenaissanceLucerne, Leiter Front Office at Renaissance Lucerne Hotel, responded to this review

Dear Renata09 Thank you for staying with us and sharing your impressions. We are thrilled to hear that you liked the location of our hotel, which is right in the heart of Lucerne. Regarding the size of your room, we are sorry to hear that we did not met your expectations. Even though we are the world’s smallest Renaissance Hotel,...

Bedford, United States
Reviewed March 2, 2017

Having to spend a weekend in Switzerland on an extended business trip, I decided to spend a weekend at the Renaissance. The hotel is located within a 5 minute walk from the train station and within a 5 minute walk to the bridges to the older part of the city. As other travelers have commented, the room details are exceptional...

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5Thank DN14
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest We thank you very much for your wonderful review with which you have evaluated your stay at the Renaissance Lucerne Hotel. Your comments on TripAdvisor are very important to us and we believe other travelers will also enjoy reading your kind words. It is a pleasure for us to read that you felt comfortable in our city center...

Playas del Coco, Costa Rica
Reviewed February 26, 2017

Great location and the best service on our trip to Northern Italy and Switzerland! Room was great and the front desk helped with planning an ad hoc 2 day itinerary for the Top of Europe and local sights and restaurants. The location is an easy 2 blocks from the train station and a short walk to the center. Renaissance Lucerne...

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1Thank ChadL_CR
RenaissanceLucerne, General Manager at Renaissance Lucerne Hotel, responded to this review

Dear Guest First of all we would like to thank you for having chosen the Renaissance Lucerne Hotel while you stayed in Lucerne. As well, we thank you for having taken the time to share your experience, which you have made all through your stay with us. We are delighted to see that you felt comfortable in our city center...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Pacifico
Pacifico
Cuisines: Mexican, South American
Blue Bar & Smoker's Lounge
Blue Bar & Smoker's Lounge
Cuisines: International
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Renaissance Lucerne Hotel - a superior, first-class hotel offering a blend of personalised, stylish ambiance and cutting-edge technical amenities. Fine dining at the Renaissance Lucerne Hotel in the restaurant PACIFICO: Enjoy ever-popular fajitas, juicy steaks, home-smoked spare ribs and Cajun wings in a unique ambiance. Spacious and tasteful decor. ... more   less 

Additional Information about Renaissance Lucerne Hotel

Address: Pilatusstrasse 15, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $221 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Lucerne Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Schiller Hotel Lucerne
Hotel Style:
#6 Family Hotel in Lucerne
#6 Luxury Hotel in Lucerne
#7 Business Hotel in Lucerne
#8 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Lucerne Hotel staff and other travelers.
17 questions
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Questions? Get answers from Renaissance Lucerne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for the larger rooms if your budget stretches that far.”
Rbnrowe, Jan 6, 2017 | Read review
“Thin walls - ask for a quiet location”
vjw011, Nov 30, 2016 | Read review
“Great location and of a standard that Americans would be use to”
bonnetshores998, Nov 29, 2016 | Read review
“Amazing bars and restraunt on the ground floor.”
393wernerh, Nov 4, 2016 | Read review
“Complimentary Tea and coffee at lounge”
776evalinel, Oct 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question