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Renaissance Lucerne Hotel

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Traveler (342)
Room & Suite (268)
Dining (57)
Overview
  • Excellent57%
  • Very good34%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“great location”(154 reviews)
“train station”(228 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,046)
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900 results
Traveler rating
502
300
56
26
16
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LanguageEnglish
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502
300
56
26
16
Show reviews that mention
All reviewsthe mexican restaurantgreat locationtrain stationold townmarriott pointschapel bridgetwo blocksfront desk stafffirst floorsmall lobbydeluxe roomsmall hotelstreet parkingside streetwalk in showerwould definitely stay here againnespresso machine
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1 - 5 of 900 reviews
Reviewed 2 days ago via mobile

There were some very good and some completely unacceptable aspects to our stay. In general this seemed to be mostly occupied by tour groups. Breakfast had large sections reserved and we would see a crowd at arrival and departure time. And the. The hotel was...More

Thank bjhotel
Response from RenaissanceLucerne, Director of Operations at Renaissance Lucerne HotelResponded yesterday

Dear Guest, We would like to thank you for having chosen the Renaissance Lucerne Hotel during your stay in Lucerne and for having taken the time to share your experience, which you have made all through your stay with us. All comments are crucial for...More

Reviewed 1 week ago

Although I reserved another hotel in the city on the same day, I decided to arrange this hotel quickly in a fully booked room. I was surprised to see it. It is passed through a room with a wonderful luxurious feeling for two people, silent...More

Thank Chicaazul
Reviewed 1 week ago via mobile

Like all of Lucerne, this hotel is pricey. It’s close to the famed covered bridge but on the bank opposite the old town. It is close to the ferries and train station. Avoid the second floor: the thumping bar music kept us up til the...More

Thank Mark G
Response from RenaissanceLucerne, Director of Operations at Renaissance Lucerne HotelResponded yesterday

Dear Guest, We thank you for your review with which you have evaluated your stay at the Renaissance Lucerne Hotel. We are delighted to read you enjoyed the city centre location of the hotel and especially the provided staff service by Luca. We will share...More

Reviewed 1 week ago

Arrived as part of a tour group. Staff seemed friendly and helpful. Rooms were spacious but with the ceiling on a slant you felt you had to be careful you didnt bang your head. A shower base instead of shower over bath was nice change...More

Thank Kathryn P
Response from RenaissanceLucerne, Director of Operations at Renaissance Lucerne HotelResponded yesterday

Dear Guest, Thank you for having taken the time to evaluate your stay at the Renaissance Lucerne Hotel. It is a pleasure for us to read that you felt comfortable in our city center hotel and enjoyed especially the provided staff service from our breakfast...More

Reviewed 1 week ago via mobile

We’v stayed at many Marriott Renaissance hotels in the US and Europe. This is by far the worst. AC does not work well in the “upgraded” rooms and the front desk staff doesn’t understand service. Do yourself a favor and stay somewhere else. Not worth...More

Thank John F
Response from ManagerTH, Director of Operations at Renaissance Lucerne HotelResponded 1 week ago

Dear Guest, Thank you very much for having chosen the Renaissance Lucerne Hotel while staying in Lucerne and for having taken the time to evaluate your stay with us. Furthermore, I would also like to take the opportunity and thank you for your loyalty towards...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Non-Smoking Hotel
Meeting Rooms
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$227 - $503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Lucerne
#8 Romantic Hotel in Lucerne
#9 Luxury Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms
Details
Price range
$227 - $503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Lucerne
#8 Romantic Hotel in Lucerne
#9 Luxury Hotel in Lucerne
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (342)
Room & Suite (268)
Dining (57)
Pool & Beach (2)
Amenities (36)
Family and Play Areas (1)
Questions & Answers
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NihitExoticAlley
May 15, 2018|
Answer
Response from RenaissanceLucerne | Property representative |
Dear guest, Thank you very much for your message and your interest in Renaissance Lucerne Hotel. Unfortunately we are not allowed to confirm reservations on a public platform.Please get in touch with us directly. Thank... More
1
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Google Translation
zheng00cheng
May 2, 2018|
AnswerShow all 2 answers
Response from RenaissanceLucerne | Property representative |
Dear zheng00cheng, Thank you very much for your message and your interest in the Renaissance Lucerne Hotel. As our reception is staffed 24 hours a day, you are welcome to check in at any time. May we also assist you with... More
0
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Google Translation
NihitExoticAlley
April 14, 2018|
AnswerShow all 3 answers
Response from RenaissanceLucerne | Property representative |
Dear Sir, Thank you very much for having booked with us. The whole team of the Renaissance Lucerne Hotel is already looking forward to welcoming you to Lucerne for your honeymoon trip. Gladly that we would like to invite... More
0
Votes
Room Tips
"There is a Mexican restaurant on the first floor that is loud to all hours. Make sure your room is not..."
999carolynp
2 million years ago
Read review
"higher floors less noisy"
amra2020
2 million years ago
Read review
"Away from elevator"
CrazyCruzer
2 million years ago
Read review
"Ask for a room away from the night-club side of the building and take Ambien"
jbs3206
2 million years ago
Read review
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