We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Hotel Cascada

Certificate of Excellence
Hotel website
Bundesplatz 18, Lucerne 6003, Switzerland
Announcement
Click for details
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Cascada
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

716 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 455: English reviews
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is doing construction and it was very noisy starting before 7am. We were on the 4th floor (construction on the ground level) and the jackhammers and pounding woke us up each morning. It also continued throughout the day which was terrible since it was rainy and we would have liked to relax in the hotel. The staff did... More 

Helpful?
Thank Christine W
Daniela M, Manager at Hotel Cascada, responded to this review

Dear Christine W Thank you for sharing your feedback with us - we appreciate the compliment about the décor and size of the room. We are happy that you also liked the situation of our hotel. We are really sorry for the rumour from the construction during your stay. We could not explain why the workers started to make noise... More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW via mobile

I think under different circumstances I would've given this hotel a higher rating. The room was satisfactory for a family traveling throughout Europe and it was perfectly located- tucked away in a much less touristy area of Luzern. The hotel is currently under going construction which shut down their restaurant entirely and made breakfast (which was limited choices) hard to... More 

Helpful?
Thank A TripAdvisor Member
Daniela M, Manager at Hotel Cascada, responded to this review

Good morning Thank you so much for your review of our hotel. We are happy that you liked our staff. We appreciate the fact that you would have given us a better rating without the construction noise. Furthermore we are sorry that because of the noise you could not enjoy your breakfast. We are also looking forward to the end... More 

Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Hotel Cascada is located within a ten minute walk from the Lucerne train station. We booked this hotel expecting a four star but don't feel like this hotel is more than three stars. Bonus points for the air conditioning and staff, definite minus on the fact that there were unclean items in the room upon check in. The first issue... More 

Helpful?
Thank CBDoll1231
Daniela M, Manager at Hotel Cascada, responded to this review

Hello We thank you so much for sharing your opinion on TripAdvisor, We are happy that you liked our staff and the breakfast buffet. We are sorry for the unclean items in the room. That shoud not appear and we will take care of it. Normally our bed sheeds are well mentioned but we certainly appreciate different opinions. Although we... More 

Manama, Bahrain
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We a family of three with a child stayed in a triple room from 30th June for three nights. the hotel is walking distance from the Lucern main station and alternatively easily accessible through bus and taxi. In terms of size the room seemed comparatively smaller, however that is typical of city hotels in Switzerland. The constraints of size however... More 

Helpful?
Thank Abhijit S
Daniela M, Manager at Hotel Cascada, responded to this review

Dear Abhijit S Thank you for the nice review of our hotel. We are very glad that you liked our location, staff, rooms as well as our myPage site on which you can personalise your stay. It is great that you enjoyed your stay and felt completely comfortable. With great pleasure we would welcome you again. We hope you had... More 

Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff (both front of house and in the restaurant) were extremely friendly and helpful. Hotel is in a great position with an easy walk from main train station (even with suitcases). Complimentary drinks in mini bar are a nice touch. Great breakfast with something for every taste. Reliable free wifi for multiple devices. An all round great experience. Would definitely... More 

Helpful?
1 Thank LisaJP-G
Daniela M, Manager at Hotel Cascada, responded to this review

Dear Lisa Thank you for the great review. We are happy that you enjoyed your stay with us. We would be glad to welcome you again at our hotel. Yours sincerely, Your CASCADA and BOLERO Team More 

Crystal, Minnesota
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was tastefully decorated, had all the amenities my wife and I needed, and the bed was very comfortable. What makes this hotel stand out for me is the staff. From the moment we arrived the staff did everything they could to make our 2 night stay as pleasant as possible. Being first time travelers to Lucerne (and on... More 

Helpful?
1 Thank Michael J
Daniela M, Manager at Hotel Cascada, responded to this review

Dear Michael J Thank you very much for the great review of our hotel. We are happy that you enjoyed your stay. With great pleasure we will give the nice feedback to our staff. We would be glad to welcome you again at our hotel. Sincerely, Your CASCADA and BOLERO Team More 

Ottawa, Canada
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 1 week ago

I need to start by giving a big thank you to Thomas and the Cascada staff. Our excellent stay was made possible by the employees of this hotel. We arrived at the hotel late in the evening(5 -7 minute walk from the trainstation) and were greeted by the front desk staff. We quickly got checked-in and headed to our room.... More 

Helpful?
1 Thank Jeff C
Daniela M, Manager at Hotel Cascada, responded to this review

Dear Jeff C Thank you very much for the stunning review, which you gave to our hotel. We are glad that you and your wife totally felt comfortable and you enjoyed every minute of your honeymoon. With great pleasure we will transmit the nice feedback to our staff. It's fantastic, that you would stay again at our hotel and that... More 

Brisbane, Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Have just spent 2 nights in Cascada Hotel. Within walking distance from main train station. No problem wheeling suitcases to Hotel. Hotel room is very modern, comfortable and clean. Room has air conditioning. Soft drinks in bar fridge free. Free WiFi. Breakfast adequate. Reception and breakfast staff very friendly and helpful. Would definitely recommend this hotel. Would stay here again.

Helpful?
1 Thank Clare O
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Claire O Thank you very much for the great review, which you gave to our hotel. We are very glad that you enjoyed our location, your room and our little extras like free soft drinks in the mini bar and our highspeed Wi-Fi. We will transmit the nice feedback to our staff. We hope to see you again very... More 

Athens, Greece
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent 6 days and 5 nights combining a business travel with a small escape for my wife. It was the third time that I've stayed in the hotel and what I can say for sure is that now it's much nicer than before. The room was comfy and well decorated. Matress and pillows were fit for relaxation. There was... More 

Helpful?
Thank Yiannis P
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Yiannis P Thank you so much for the great review, which you gave to our hotel. We are happy that you liked your room, our high speed Wi-Fi and the breakfast. With great pleasure we will inform our front desk staff about your nice feedback! We are glad that you will stay again at our hotel the next time!... More 

Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Very average hotel, small rooms, not too good service. Near to train station, restaurants and shops, this makes the location great. Rooms and washroom very basic from inside. Suits couples or sole. Make booking if want to stay near to train station.

Helpful?
Thank KAMAL K
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Kamal K We thank you for sharing your opinion on TripAdvisor and the compliment for our location. Firstly we wish you had a better experience. Concerning the small rooms: We have different modes of room categories. Our economy and standard rooms are smaller compared to our superior, triple and deluxe rooms. As you set value on the room size,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

344 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (169)
Viewed
Room/Suite (59)
Viewed
Dining (21)
Viewed
View from Room (9)
Viewed
Bathroom (18)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (1)
Viewed
Other (50)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (144)
Viewed
Amenities (9)
Viewed
Dining (36)
Viewed
The Hotel (52)
Viewed
Triple Room (47)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (5)
Viewed
Dining (5)
Viewed
Business Center/Function Rooms (7)
Viewed
Bathroom (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Lucerne hotels
0.2 mi away
Renaissance Lucerne Hotel
0.4 mi away
Hotel des Balances
Hotel des Balances
#5 of 67 in Lucerne
4.5 of 5 stars 825 reviews
0.2 mi away
Radisson Blu Hotel, Lucerne
Show Prices
Show Prices
Show Prices
0.6 mi away
Hotel Schweizerhof Luzern
0.3 mi away
Ameron Hotel Flora Luzern
0.9 mi away
Art Deco Hotel Montana Luzern
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
CASCADA Hotel is a modern 4**** non-smoking city hotel which is centrally located near the trainstation. A few minutes walk away from the lake, the Old Town, the KKL and Lucerne's main attractions. All 66 rooms have been renovated recently, and are named and decorated after a Swiss waterfall. The rooms are equipped with bath or shower/toilet, air conditioning, Flatscreen-TV, Safe, kettle with tea and coffee, hair dryer, vanity mirror and Minibar with some free drinks. Throughout the hotel high-speed wireless LAN is available for free. The Spanish BOLERO restaurant is well known in Lucerne. The restaurant offers various specialities from the spanish and hispanic culture like Paella, Mejillones, Tortilla und Fajitas. Daily from 5 pm to 11 pm you can help yourself from the tasty Tapas buffet. Enjoy your time in the warm and exceptional ambience of the mediterranean BOLERO with it's hospitable and friendly staff. ... more   less 

Additional Information about Hotel Cascada

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $200 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cascada 4*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Cancelon, TripOnline SA, Hotwire, Odigeo, Agoda, Travelocity, Cheap Tickets and Priceline so you can book your Hotel Cascada reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cascada Hotel Lucerne
Hotel Style:
#5 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#7 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay