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CASCADA Hotel

Hotels.com$247*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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CASCADA Hotel
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865 Reviews from our TripAdvisor Community

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Showing 539: English reviews
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Raleigh, North Carolina
Reviewed 5 days ago NEW

What a fun, hip, concept hotel. Since we had just left Lauterbrunnen, we were missing the waterfalls. Little did we know every room is named for a famous waterfall! Every room comes with a book that dipicts famous waterfalls so we had to look it up. Loved the decorating, colors and lighting in the room. We thoroughly enjoyed the breakfast,...

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Helpful?
Thank Chrisann H
CASCADA_hotel, Leiter Gästebetreuung at CASCADA Hotel, responded to this review

Dear Chrisann We are glad, that we brought the waterfalls back to you and that you liked our concept :) Furthermore, we thank you for the compliments for our decoration, rooms, breakfast and staff. We are happy that you enjoyed your stay and would like to welcome you soon agian. Our warmest regards, Your CASCADA team

Melbourne, Australia
HOTEL’S FAVORITE REVIEW
Reviewed January 2, 2017

We originally chose this hotel through the reviews on Trip Advisor. I emailed the hotel the night before our arrival asking them to reserve a table in the Bolero restaurant because it was my wifes birthday. We arrived and were greeted by the friendly welcoming reception staff and everything began to happen. On walking up to the door of our...

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Helpful?
1Thank David R
About Hotel's Favorite Review
Daniela M, Guest Relations Manager at CASCADA Hotel, responded to this review

Dear David Thank you for the great review of our hotel. We are happy about the compliments for our staff, BOLERO Restaurante, breakfast buffet and birthday services - we always try to provide our guests a memorable experience. We are glad that you enjoyed your stay! We hope to welcome you soon again at our hotel. Sincerely, Your CASCADA and...

Fort Myers Beach, Florida
Reviewed 5 days ago NEWvia mobile

Excellent place to stay. Close to train station, extremely clean, staff exceptional friendly and helpful. Free bus pass. Gave excellent dinner suggestions! Could not have asked for more! Rooms have AC and full size showers.

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Helpful?
Thank ramorgan0520
CASCADA_hotel, Leiter Gästebetreuung at CASCADA Hotel, responded to this review

Dear ramorgan0520 Thank you very much for the great review of our CASCADA Hotel. We are grateful for the compliments regarding our staff, free bus pass, cleanliness and rooms. We are happy that you enjoyed your stay and we hope to see you soon again! Sincerely, Your CASCADA team

Boston, Massachusetts
Reviewed 5 days ago NEW

Excellent hotel, conveniently located close to the train station and walking distance from the center. Clean room, friendly staff and the in site restaurant (Bolero) also highly recommended. We also enjoyed the complimentary soft drinks offered by the hotel and the view from the balcony.

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Helpful?
Thank ReynaA
CASCADA_hotel, Leiter Gästebetreuung at CASCADA Hotel, responded to this review

Dear ReynaA Thank you also for the stunning review of our hotel part. We really appreciate your compliments for our location, cleanliness, staff, free minibar and room. We hope that we may look forward to being of service to you again soon. Sunny regards, Your CASCADA team

Salt Lake City, Utah
Reviewed 3 weeks ago

It was quiet place to stay with a great breakfast. We would stay there again. About 5 mins from the train station. We only stayed two days. We wished that we would have stayed for a 3rd day. The town is beautiful and relaxing.

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Helpful?
Thank Casey S
CASCADA_hotel, Guest Relations Manager at CASCADA Hotel, responded to this review

Dear Casey S Thank you very much for the stunning review. We are very glad about the compliments for our breakfast and location. We hope to welcome you soon again at our hotel! Sincerely, Your CASCADA and BOLERO team

greenville
Reviewed 3 weeks ago via mobile

This city hotel is close to the train station, an easy walk to the old city, with comfortable rooms, has an excellent restaurant on site, free bicycles available for use, and very good customer service.

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Helpful?
Thank bustrav_18
CASCADA_hotel, Leiter Gästebetreuung at CASCADA Hotel, responded to this review

Dear bustrav_18 Thank you for the great review and the compliments for our location, rooms, free bicycle rental, BOLERO Restaurante and service. With great pleasure, we would like to welcome you soon again! Sincerely, Your CASCADA and BOLERO team

Reviewed 3 weeks ago via mobile

We decided to return to our honeymoon hotel 40 years on! As you would expect it has completely changed. Beautifully decorated, exceptional restaurant and staff to be very proud of. When they realised we were not only celebrating our anniversary but my husbands birthday as well they decorated our bed with flower petals & chocolates. We were also treated to...

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Helpful?
Thank Gill S
CASCADA_hotel, Leiter Gästebetreuung at CASCADA Hotel, responded to this review

Dear Gill S Thank you so much for the stunning review and the compliments for our decoration, location and staff. We are very glad that our surprise was successful! We are happy that you enjoyed your stay and would like to welcome you soon again! Sincerely, Your CASCADA and BOLERO team

Boston, Massachusetts
Reviewed 4 weeks ago via mobile

The hotel cascada is located in a central part of Lucerne near the train station. The rooms are modern and nice yet rather small. Breakfast is great and they have a nice selection. The hotel has a tapas restaurant: bolero. You need a reservation, it is a popular place in the city. It is very easy to walk from the...

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Helpful?
Thank Sofiaka2007
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear Sofiaka2007 Thank you so much for the great review and the compliments for our location, BOLERO Restaurante, modern rooms and breakfast buffet. We would be very glad to welcome you soon again! Sincerely, Your CASCADA and BOLERO team

Houston, Texas
Reviewed 4 weeks ago via mobile

This hotel is wonderful!! Close to the train station (short direct 5-10 min walk), modern comfy beds, very friendly staff, and BEST BREAKFAST IN EUROPE!! No joke. BONUS: It's included! We also came back here each day for a drink and appetizers before dinner. Their bar staff is super friendly too! Only thing I would suggest is for an interior...

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Helpful?
Thank sarahmharrington
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear sarahmharrington "Best breakfast in Europe"! Wow, thank you so much for the brilliant review and all your compliments - especially for our free breakfast buffet. We do our best to provide a great breakfast for a great start in the day. We would be very glad to welcome you soon again! Sincerely, Your CASCADA and BOLERO team

Reviewed April 19, 2017

I was quite happy with the room distribution, the design of the hotel was better than expected and for another plus it has a great location. The buffet they provide is good and enough for the price you pay and another important point is the service. Employees try to make you feel welcome. I will recommend it to anyone, i...

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Helpful?
Thank Lenny H
CASCADA_hotel, Manager at CASCADA Hotel, responded to this review

Dear Lenny H Thank you so much for the great reviews and the compliments for our BOLERO Restaurante and for our CASCADA Hotel too! We would be very glad to welcome you soon again! Sincerely, Your CASCADA and BOLERO team

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
CASCADA Hotel is a modern 4**** non-smoking city hotel which is centrally located near the trainstation. A few minutes walk away from the lake, the Old Town, the KKL and Lucerne's main attractions. All 66 rooms have been renovated recently, and are named and decorated after a Swiss waterfall. The rooms are equipped with bath or shower/toilet, air conditioning, Flatscreen-TV, Safe, kettle with tea and coffee, hair dryer, vanity mirror and Minibar with some free drinks. Throughout the hotel high-speed wireless LAN is available for free. The Spanish BOLERO restaurant is well known in Lucerne. The restaurant offers various specialities from the spanish and hispanic culture like Paella, Mejillones, Tortilla und Fajitas. Daily from 5 pm to 11 pm you can help yourself from the tasty Tapas buffet. Enjoy your time in the warm and exceptional ambience of the mediterranean BOLERO with it's hospitable and friendly staff. ... more   less 

Additional Information about CASCADA Hotel

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $206 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CASCADA Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Cascada Hotel Lucerne
Hotel Style:
#5 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#8 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
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Questions & Answers

Here's what travelers have asked, with answers from CASCADA Hotel staff and other travelers.
14 questions
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Rogers, Arkansas
Asheville, NC
Frankenmuth, Michigan
4 months ago
Kolkata (Calcutta), India
3 months ago
Houston, Texas
over a year ago

See all questions (14)

Questions? Get answers from CASCADA Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We liked being in a higher floor.”
676caseys, 3 weeks ago | Read review
“don't take the rooms facing inwards”
Pillaia, Apr 13, 2017 | Read review
“Definitely try to get top floor if you are sensitive to noise, the stomping was real.”
370anniet, Apr 9, 2017 | Read review
“Inside quieter; outside great alps view.”
zsazsazoomzoom, Feb 28, 2017 | Read review
“Inside room are very quiet, but the outside rooms have a view of the mountains and a place to sit, so its your choice on what you want”
Texan_Surfer_Girl, Feb 25, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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