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CASCADA Hotel

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CASCADA Hotel
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759 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Pittsburgh, Pennsylvania
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently returned from our 1st trip to Switzerland which began in Luzern with a 2 night stay at Cascada. In a word, terrific. Would not hesitate to book there again. ALL the staff were professional, courteous, attentive, helpful, and friendly. Our room was typically small for Europe; very comfortable and pleasant with everything we needed plus bonus AC to... More 

Helpful?
Thank LeLotusBleu08
Daniela M, Manager at CASCADA Hotel, responded to this review

Hello, Thank you very much for the amazing review and the compliments regarding our staff, free Wi-Fi, breakfast, our new BOLERO Restaurante and our mypage site where you can choose your preferences. We are happy that you felt completely comfortable and would recommend us! We hope to see you soon again at our hotel! Sincerely, Your CASCADA and BOLERO Team More 

Tampa, FL
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Surprisingly quite even though our room faced the railroad. Not much air ventilation. No Kleenex or hairdryer in the rooms. Shower is good. Towels are thick. Pillows are 4 per dorpuble bed. Room is large for Europe. Need Swiss - US Adaters ideally. Some plugs allow standard 2 prong European adapters but not in bathroom. Breakfast is very good including... More 

Helpful?
Thank w945106
Daniela M, Manager at CASCADA Hotel, responded to this review

Good evening Thank you very much for the stunning review and the compliments regarding our breakfast, our brand-new BOLERO Restaurante and our hotel manager. We have hairdryers in our rooms. But you do not see them at first sight. Actually we are optimizing this issue at the moment. We will mount a indication. We are glad you enjoyed your stay... More 

Malaysia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

My parents and I chosen Cascada Hotel due to its proximity to Lucerne Train Station and other must-do attractions e.g. Chapel Bridge. Some restaurant are just near by which makes it easy for us to hunt for food during a rainy stay. Breakfast is perfect. They served guests orange puree as a start for breakfast. Fried eggs are freshly made... More 

Helpful?
Thank Min5506
Daniela M, Manager at CASCADA Hotel, responded to this review

Dear Hui M Thank you for sharing your opinion on TripAdvisor. We are happy that you had a pleasant stay. We would be glad to welcome you again at our hotel! Sincerely, Your CASCADA & BOLERO Team More 

2 reviews
4 of 5 stars Reviewed 1 week ago

Hotel Cascada was the perfect place to stay in for the weekend. The hotel is an easy walk from the train station, the people at the front desk were very nice and helpful, and the complimentary breakfast was great! Our room was clean and nicely decorated. Would definitely recommend.

Helpful?
Thank Ashley A
Daniela M, Manager at CASCADA Hotel, responded to this review

Dear Ashley Thank you very much for the great review of oru hotel and the compliments regarding our location, staff, breakfast and room. We are happy that you felt completely comfortable and that you would recommend us! We hope to see you soon again at our hotel. Sincerely, Your CASCADA & BOLERO Team More 

Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

It was a nice stay. The room is well equipped and offers free drinks from the mini bar. Washroom in particular was quite good and spacious. The breakfast is good with good options. Staff is quite warm and helping, they offer free bike to roam in the city which was the highlight for us as its a good way of... More 

Helpful?
Thank Ruchir G
Daniela M, Manager at CASCADA Hotel, responded to this review

Dear Ruchir G Thank you very much for the great review and the compliments regarding our free and daily restocked refreshing drinks form the minibar, room, breakfast, staff as well as our location. We are happy that you felt completely comfortable. It would be a great pleasure to welcome you again at our hotel. Sincerely, Your CASCADA and BOLERO Team More 

Pittsburgh, Pennsylvania
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was WONDERFUL. It is a short walk from the train station. You walk back to the train station and over the water to hit old town. A/C in the rooms, fruit juice and water free from the mini-bar, breakfast includes made-to-order omelets as well as standard Swiss breakfast fair. The staff was very helpful, the coffee is great,... More 

Helpful?
1 Thank TonyWoodworker
Daniela M, Manager at CASCADA Hotel, responded to this review

Dear Tony Thank you very much for the stunning review of our hotel. We are happy about the compliments regarding our location, free and daily restocked minibar as well as breakfast and staff. We are looking forward to your next stay in Lucern at our hotel. Sincerely, Your CASCADA Team More 

singapore
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a great stay at the hotel since 12/9-15/9. The hotel is around 8 mins from train station (but no worries flat road hence easy to walk with luggages). We were upgraded (maybe as I informed we are celebrating our anniversary) and stayed at level 5. Room and toilet size was sufficient for 2 persons plus luggages and the staff... More 

Helpful?
Thank sabrinjal
Daniela M, Manager at CASCADA Hotel, responded to this review

Good afternoon Thank you for sharing your opinion on TripAdvisor and the nice feedback! We are happy about the compliments regarding our room, decoration and breakfast. It would be a great pleasure to welcome you soon again at our hotel. Sincerely, Your CASCADA Team More 

Brisbane, Queensland
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 5 days at the hotel The restaurant was under renovation but it was a short walk to good quality restaurants. The Hotel is modern and the rooms were well set-out and comfortable. We stayed on Level 5 and views from the hotel are restricted regardless of which floor you are on. Our sleep was undisturbed and the... More 

Helpful?
Thank StevefromNorthLakes
Daniela M, Manager at CASCADA Hotel, responded to this review

Dear Steve Thank you very much for the good review of our hotel and the compliments concerning our rooms, location, breakfast and staff. We are happy that you enjoyed your stay and we would be glad to welcome you again at our hotel. We hope you had a save way back home. Sincerely, Your CASCADA Team More 

Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about our stay at Hotel Cascada was just amazing. The staff were very friendly and accommodating. The restaurant was great. The location was pretty central, only a quick walk to the central train station and the river, and even walking all the way to the Löwendenkmal which is sort of on the opposite side of town was only about... More 

Helpful?
Thank John J
Daniela M, Manager at CASCADA Hotel, responded to this review

Dear John Thank you very much for the great review and the compliments regarding our staff, restaurant and location. We are happy that you felt completely comfortable and would recommend us. We hope to see you soon again! Sincerely, Your CASCADA and BOLERO Team More 

Denver
Level Contributor
91 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Staff was nice, room was clean and modern. Bed was very comfortable as well. Very close to train station. Remodeling the bar so by end September will be even nicer. Bathroom was nice and modern as well. For a night or two I would definitely recommend.

Helpful?
Thank Michealangelo
Daniela M, Manager at CASCADA Hotel, responded to this review

Good morning Thank you very much for the nice review and the compliments regarding our location, staff and room. We are happy that you would recommend us. We hope to see you soon again at our hotel and restaurant. Sincerely, Your CASCADA & BOLERO Team More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
CASCADA Hotel is a modern 4**** non-smoking city hotel which is centrally located near the trainstation. A few minutes walk away from the lake, the Old Town, the KKL and Lucerne's main attractions. All 66 rooms have been renovated recently, and are named and decorated after a Swiss waterfall. The rooms are equipped with bath or shower/toilet, air conditioning, Flatscreen-TV, Safe, kettle with tea and coffee, hair dryer, vanity mirror and Minibar with some free drinks. Throughout the hotel high-speed wireless LAN is available for free. The Spanish BOLERO restaurant is well known in Lucerne. The restaurant offers various specialities from the spanish and hispanic culture like Paella, Mejillones, Tortilla und Fajitas. Daily from 5 pm to 11 pm you can help yourself from the tasty Tapas buffet. Enjoy your time in the warm and exceptional ambience of the mediterranean BOLERO with it's hospitable and friendly staff. ... more   less 

Additional Information about CASCADA Hotel

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $171 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CASCADA Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Cascada Hotel Lucerne
Hotel Style:
#5 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#7 Luxury Hotel in Lucerne
#9 Romantic Hotel in Lucerne
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