We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Ameron Hotel Flora Luzern

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Ameron Hotel Flora Luzern
Ameron Hotel Flora Luzern
Panoramas (13)
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,282 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Ameron Hotel Flora Luzern
See the most recent reviews
Showing 888: English reviews
Weston, Florida
Reviewed December 31, 2016

since the moment we arrive the staff was very attentive and helpfull; They help us checking very fast, the location is very good and the restaurants around it are good for couples and families...close to the train and metro station.

 Report
Helpful?
Thank ISPICKER
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for sharing your positive feedback with other tripadvisor user. We are very happy that you enjoyed your overall stay among us and underligned our service. Once again, thank you for your recommendation. We would be happy to welcoming you back among us, best regards Jessica Ternes and Team

Reviewed December 30, 2016 via mobile

I stay 4 nights in this hotel, the room is so comfortable and it's very valuable for this price!:) The location is great it's just 4 minutes away from the train station. The room is clean and new. It's a plus that they got hot milk with honey at night time for free.

 Report
Helpful?
Thank B2138OOjoycel
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your compliments and recommendation. We are pleased that you liked our services offerend and underligned the complimentary Service besides the perfect location in the heart of Lucerne. Best regards, Jessica Ternes and Team

Los Angeles, California, United States
Reviewed December 26, 2016

this is a good hotel. its almost in from of rosengart colletion and realy near the lake, the bridge. there we had nice days and the hotel is good, the staffs were friendly. ii hope be back to luzern as soon as possible.

 Report
Helpful?
Thank Lizzy K
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you so much for your recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. We would be happy to welcoming you back among us, best regards Jessica Ternes and Team

Singapore, Singapore
Reviewed December 25, 2016

POSITIVES: 1. Nice toilet with specialised showering gel and shampoo (The White Company - London) 2. Great Location 3. Friendly and Helpful staff - Staff managed to give us 2 rooms side by side. 4. Great Housekeeping 5. Top Up coffee / tea in the room daily NEGATIVES: 1. Some form of renovation does goes on in the morning and...

 Report
Helpful?
Thank Wilfred T
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for sharing your impressions of your stay at the AMERON Hotel Flora. We are very happy to learn that you enjoyed your overall stay and pointed out the quality of the room, the cleanliness as well as the variety of our Service. We regret if we had troubles on check in - please accept our sincere...

Howrah, India
Reviewed December 19, 2016

i was was with my friends. for 2 nights. hotel is good. room is good. but service quality is very poor........ the staffs don't even know how to behave with any guest... we just asked for water... they literally shouted on us and said "we don't provide water but if u still want you have to buy from us (hotel)"...

 Report
Helpful?
2Thank Purba2013
AlthoffHotelGroup, Reservation and Account Manager Leisure at Ameron Hotel Flora Luzern, responded to this review

It is with great pleasure to know that you have mostly enjoyed your time with us at the beautiful lake Lucerne. Please be sure that we take your comment concerning the staff at the Front Desk and Guest Relation serious and will continue to work on improvements here.

sydney
Reviewed December 15, 2016

The hotel itself was very nice. The room was compact, but charming and clean and comfortable. We stayed in the "Premium Mountain View" room.................unless you really need the balcony, it isnt worth the extra. You need to be on the balcony, creaking your neck around the corner to see the said mountain. The wifi was pretty sketchy. The location is...

 Report
Helpful?
1Thank kate a
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your compliments and recommendation. We are very happy that you felt very comfortable at any time and appreciated our quality of service. Yes, we agree - the location is the ideal starting point for your excursions and sightseeings in Lucerne and its surroundings. We would be even more happy to see you soon again in...

Reviewed December 9, 2016

I've stayed 3 nights on this hotel. It is definitely not a cheap hotel (USD 150/night). And it is a supposed 4 star hotel. On the first day on our way out to the city, we talked to the staff about heating not working (as the hallway was hotter than the room). They have turned it to maximum and put...

 Report
Helpful?
1Thank Pedro R
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your feedback and open words. We regret if you felt cold during your stay and please apologize if nobody was able to assist you in this matter. TYour remarks will allow us to double check and re-adjust our standards. TWarm regards, Jessica Ternes and Team

Bucharest
Reviewed December 9, 2016

The room is awesome, very welcoming and spacious. Also the balcony is a big plus, although you don t have so much view from here... Perfect location. Right in the middle of everything. But: The bed is not at all comfortable. Also bed linen looks very cheap and not at all comfortable. In the night is getting cold, because the...

 Report
Helpful?
Thank bigu19
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your feedback and open words. We are happy that you liked the friendly service and perfect location. Your remarks concerning the bath rooms and the sleeping comfort have been noted - thank you very much. They will allow us to double check and re-adjust our standards. Warm regards, Jessica Ternes and Team

Reviewed December 4, 2016 via mobile

My husband and I travelled to Lucerne, Switzerland and had a reservation at the Hotel Ameron. Upon check in, we were upgraded to a bigger room but we were shocked to find that the room they gave us was quite small, big enough for the 2 single beds that they pushed together. The beds were not comfortable and they kept...

 Report
Helpful?
1Thank Kirsten B
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for your open words. We deeply regret if you could not find a good night sleep due to the outside night life. As we are in the heart of city center, we are unfortunately as well in the heart of nightlife as most of the city hotels. We recommend for a future stay a room facing...

Stockport, United Kingdom
Reviewed November 30, 2016

Stayed as a couple in November 2016 on a B&B basis as part of a four day trip to Milan and Switzerland.The hotel is centrally located close to the main shopping area and the railway and bus station. Also well located to visit the Pilatus mountain range by cable car or cog train. The room we were allocated was clean...

 Report
Helpful?
1Thank Anthony H
AlthoffHotelGroup, Manager at Ameron Hotel Flora Luzern, responded to this review

Thank you very much for staying at our hotel during your visit in Lucerne on your way to Milano. Thank you for your nice comments about our team and our guest rooms. We look forward to welcome you back in the near future. Warm regards, Jessica Ternes and the Flora Team

Questions? Get answers from hotel staff and past guests. Ask a question

683 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (364)
Viewed
Room/Suite (122)
Viewed
Bathroom (41)
Viewed
Hotel & Grounds (43)
Viewed
Dining (17)
Viewed
View from Room (22)
Viewed
Pool/Beach Area (2)
Viewed
Other (117)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (253)
Viewed
Amenities (16)
Viewed
Comfort Room (25)
Viewed
Dining (47)
Viewed
Smart Deluxe Double Room (22)
Viewed
Smart Deluxe Single Room (22)
Viewed
Smart Premium Room (26)
Viewed
Standard Double Room (21)
Viewed
Standard Single Room (24)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Room/Suite (12)
Viewed
Hotel & Grounds (25)
Viewed
Business Center/Function Rooms (3)
Viewed
Dining (3)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Lucerne hotels
0.2 mi away
Hotel des Alpes
Hotel des Alpes
#12 of 69 in Lucerne
883 reviews
0.1 mi away
Continental-Park Hotel
Continental-Park Hotel
#9 of 69 in Lucerne
480 reviews
0.1 mi away
Hotel Waldstatterhof
Hotel Waldstatterhof
#11 of 69 in Lucerne
993 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
CASCADA Hotel
CASCADA Hotel
#7 of 69 in Lucerne
837 reviews
0.2 mi away
Hotel des Balances
Hotel des Balances
#5 of 69 in Lucerne
953 reviews
0.1 mi away
Hotel Monopol Luzern
Hotel Monopol Luzern
#10 of 69 in Lucerne
780 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Ameron Hotel Flora is in a prime location, 500 ft from the Chapel Bridge and 320 yards from the train station and Lake Lucerne. It has stylish rooms. You can park your car on site and reach the historic Old Town or the KKL Culture and Congress Centre within a 5-minute walk of the property. The modernly furnished rooms feature air conditioning, minibars and satellite TV. From January-March 2016, guests staying 2 nights or longer receive the two-day Winter Tell Pass, which provides unrestricted access to the public transport and ski lifts in the region. ... more   less 

Additional Information about Ameron Hotel Flora Luzern

Address: Seidenhofstrasse 5 | 6002 Luzern, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $143 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ameron Hotel Flora Luzern 4*
Number of rooms: 161
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com and Cheap Tickets so you can book your Ameron Hotel Flora Luzern reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Flora
Best Western Lucerne
Lucerne Best Western
Hotel Style:
#13 Luxury Hotel in Lucerne
#18 Business Hotel in Lucerne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Ameron Hotel Flora Luzern staff and other travelers.
16 questions
Ask a question

See all questions (16)

Questions? Get answers from Ameron Hotel Flora Luzern staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“City views”
 of 5 bubbles priyamagarwal, Feb 16, 2017 | Read review
“do not eat at the hotel”
 of 5 bubbles StevePSL, Jan 17, 2017 | Read review
“maybe ask for few of outdoors. we had a view of the entrance to a parking garage, not thrilling but not a make or break”
 of 5 bubbles DanielleGibs, Jan 13, 2017 | Read review
“higher floor”
 of 5 bubbles Purba2013, Dec 19, 2016 | Read review
“Rooms to the street might have issues with the night club next door on weekends.”
 of 5 bubbles pedror35, Dec 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question