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Hotel des Balances

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Hotel des Balances
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833 Reviews from our TripAdvisor Community

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Showing 627: English reviews
Dubai, United Arab Emirates
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed here for four nights. Great location, right in the middle of the old town with easy access to the train station, lake, eateries and shops. Our room had a balcony overlooking the river Reuss with a nice view of the mountains. You can enjoy the same view while having breakfast at the restaurant downstairs. Staff was friendly and... More 

Helpful?
Thank kajamadhavi
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

this hotel has it all - amazing lakeside views, nice bar and a good breakfast (did I mention the lake?) but for some reason, the hotel desk clerck kept sending me to the small rooms adjacent the elevator, facing the square at the back of the house. a real bummer when you know what's on the other side. switched rooms... More 

Helpful?
Thank yaniv s
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel des Balances went above and beyond with our stay. We were upgraded upon arrival, and the two rooms we rented were amazing. The family suite was perfect for my husband myself and our two year old. There is no air conditioning, so be aware. The rooms became extremely warm throughout the day and leavening the windows open allowed the... More 

Helpful?
Thank Brinn16
Brighton, Michigan
Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for two nights. Our balcony was OVER the river with a 2-sided, panoramic view of Mt. Rigi and Mt. Pilatus. The hotel is right in the middle of everything. I felt like I was staying in a historic mansion or palace. The room was spotless, the view even better. The hotel staff is very friendly, pleasant, respectful... More 

Helpful?
Thank Cheryl R
London
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed there for three nights in the room with lake view. Fantastic location, very friendly and helpful staff, especially Annika at the reception (sorry if I misspelled the name). They were ready to answer any questions we had about sighseeng, boat ride etc. We found breakfast quite expensive. FYI, you can have breakfast for 2 in numerous restaurants along... More 

Helpful?
Thank slavinna022
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a room right on the lake and beautiful views greeted us each morning. As expected very well organized with nice touches in the room and bath. Restaurant was accommodating for vegetarians and provided creative dishes. Bedding was first rate. Overall pricey but this is Lucerne

Helpful?
Thank ShanghaiPrincessV
Switzerland
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights in April and enjoyed everything about Hotel des Balances: the great location, right in the center of the old town, the valet service that doesn't cost more than a public parking (it is actually cheaper), the big and nice room with a stunning view, the complimentary welcome drink at the bar (you can order... More 

Helpful?
Thank ClaireLMP
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear ClaireLMP, many thanks for your wonderwul review! It is a great pleasure to read such compliments and we will happily share them with our staff. And of course we are looking forward to welcome you back on your next trip to Lucerne. More 

Eagle Heights, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Beautiful hotel in the old town of Lucerne. The breakfast is amazing and the setting of the restaurant just stunning. We had a room that was awkwardly small for two people, it really left no room for the suitcases. The room also had no A/C and as we had near 30degrees during our entire 3 night stay which made the... More 

Helpful?
Thank Annett V
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear Annett V, many thanks for your good rating and your feedback! We are glad that you have especially enjoyed our restaurant and are sorry that the night was not restful. We would be happy to welcome you back! More 

San Mateo, California
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed her for one night for our first night of a two-week European vacation. As the reviews say, the location is fantastic in old town Lucerne right on the river. We booked a river view room. While it was very small, it was efficient, well-appointed, and comfortable. We had a balcony which I would recommend. The front desk staff... More 

Helpful?
Thank travelfam201126
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear travelfam201126, thank you very much for your great rating. We are glad that overall you had a very nice stay with us and are looking forward to your return. More 

San Francisco, California
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is a beautiful hotel in the heart of Lucerne. It is within walking distance to everything and is a historical building. The room we stayed in was on the fifth floor and had wonderful views of the river and the city. There was some clanking sounds could hear that I believe may have been from a hot water heater,... More 

Helpful?
Thank TravellerCali
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear TravellerCali, many thanks for your very nice review. We are very happy that you have enjoyed your time with us. Sunny greetings from Lucerne. More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 

Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $210 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
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Also Known As:
Des Balances Hotel
Des Balances Lucerne
Hotel Style:
#4 Family Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#5 Business Hotel in Lucerne
#7 Romantic Hotel in Lucerne
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