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Hotel des Balances

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Hotel des Balances
Hotel des Balances
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845 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Denver, Colorado
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here as our first stop in Switzerland and loved the Hotel, location and staff. The rooms were nice and clean, the breakfast was great and the staff always was ready to help with you needs.

Helpful?
Thank kellben2014
Canton of Vaud, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Beautiful old building in the old town of Lucerne on the river. Wonderful location. Our room overlooked the river and had stunning views of the surrounding mountains but it was very small (room 408) and it wasn't possible for two people to use the bathroom at the same time as it was so small. Furthermore we found our tv wasn't... More 

Helpful?
Thank Sally T
North Sydney, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After researching online for a hotel in Lucerne we opted to go for the Hotel Des Balances. We were blown away by our choice after our arrival. The hotel is right on the river Reuss and all the rooms face the river. Our room was spacious and had a nice balcony. This literally over hung the river and the view... More 

Helpful?
1 Thank Wawakam
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear Wawakam, it was a pleasure for us to read your wonderful review, thank you very much! We are proud and happy you enjoyed your stay at our hotel and hope to welcoming you again. More 

2 reviews
5 of 5 stars Reviewed 1 week ago

We have spent one week in luzern in this really beautiful hotel. A wonderful room with an amazing vieuw on the river. We enjoyed the stay and all the staff was really kind and competent . We will certainly come back in this hotel next time we will be in luzern. Thank you to the hotel staff for the beautiful... More 

Helpful?
Thank 484mauroa
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear 484mauroa, many thanks for your great review as well as the compliments to our team. We are glad that you have enjoyed your time with us and are looking forward to your return. More 

1 review
3 of 5 stars Reviewed 2 weeks ago

the place very nice also the vieuw the price to hight for this old fasion hotel no good airco the restaurant en breakfirst very good nice in hart centrum very nice location in this case you pay for location not for service and rooms this is not more from this time 2016 on this price sorry

Helpful?
Thank Hans v
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear Hans v, we appreciate that you have taken the time to give us your feedback and comments. Best regards from Lucerne More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights as part of a two week holiday in France and Switzerland. The hotel is in a great location in the old town and right by the water. And I have to say that having the excellent breakfast on the terrace overlooking the water was a real highlight of the whole holiday. The staff were incredibly... More 

Helpful?
Thank sirsteve2016
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear sirsteve2016, thank you so much for this wonderful review. It is a great pleasure to read such compliments and we will happily share them with our staff. Sunny greetings from Switzerland. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Simply the best hotel I have ever had the pleasure of staying in. The staff is beyond friendly, the views are unbeatable and the rooms are nicer than my house! I would recommend this hotel to anyone and everyone visiting Lucerne.

Helpful?
Thank Jimmy Z
Balances, Assistant Manager at Hotel des Balances, responded to this review

Dear Jimmy Z, many thanks for your outstanding review. Happy guests are our motivation and it is a pleasure for us to read, that we exceeded your expectation. We are looking forward to your return. More 

Dubai, United Arab Emirates
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here for four nights. Great location, right in the middle of the old town with easy access to the train station, lake, eateries and shops. Our room had a balcony overlooking the river Reuss with a nice view of the mountains. You can enjoy the same view while having breakfast at the restaurant downstairs. Staff was friendly and... More 

Helpful?
Thank kajamadhavi
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

this hotel has it all - amazing lakeside views, nice bar and a good breakfast (did I mention the lake?) but for some reason, the hotel desk clerck kept sending me to the small rooms adjacent the elevator, facing the square at the back of the house. a real bummer when you know what's on the other side. switched rooms... More 

Helpful?
2 Thank yaniv s
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Hotel des Balances went above and beyond with our stay. We were upgraded upon arrival, and the two rooms we rented were amazing. The family suite was perfect for my husband myself and our two year old. There is no air conditioning, so be aware. The rooms became extremely warm throughout the day and leavening the windows open allowed the... More 

Helpful?
Thank Brinn16
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Des Balances - a four star superior property – is located in the beautiful heart of Lucerne’s Old Town. The ideal starting point for shopping and sight seeing.It has 56 tastefully renovated rooms and suites with a view of the famous Chapel Bridge, Jesuit Church and Mount Pilatus.Enjoy market fresh creations in our Restaurant Balances with lounge, bar and terrace directly at the river Reuss. 14 Gault Millau points stand for culinary art.Individual premises impressively combine tradition and modern comfort and provide the perfect framework for your unique event.Treat yourself to insBrational moments at the Hotel des Balances. ... more   less 

Additional Information about Hotel des Balances

Address: Am Weinmarkt | 6004 Luzern, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $202 - $622 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Balances 4*
Number of rooms: 56
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Also Known As:
Des Balances Hotel
Des Balances Lucerne
Hotel Style:
#4 Family Hotel in Lucerne
#5 Business Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#7 Romantic Hotel in Lucerne
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