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1/28/2018 1/29/2018
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    ibis budget Luzern City

    Kellerstrasse 6, Lucerne 6005, Switzerland
    011 41 44 505 11 35
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    1/28/2018 1/29/2018
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    Traveler (269)
    Room & Suite (105)
    Dining (2)
    Overview
    • Excellent11%
    • Very good47%
    • Average31%
    • Poor7%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair access
    Free Parking
    Pool
    1.0 Star Hotel
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,604)
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    1 - 5 of 898 reviews

    Reviewed 1 week ago via mobile

    Terrible place. Terrible room. Terrible bathroom. Terrible bed linens. Terrible parking. Terrible guests (most of them drunk and noisy - and nothing done by the management to cease the mass). I made my reservation by booking.com and I advised them not to include this hotel...More

    Thank LUIS_PAULO_RIBEIRO
    Response from Manuel F, Geschäftsführer at ibis budget Luzern CityResponded 1 week ago

    Dear Luis Paulo Ribeiro Thank you for your visit and sharing your experience. I am very sorry to read that you were not satisfied at all and it seems that you did not like anything about our brand. Ibis budget hotels concentrate on basic comfort...More

    Hotel's Favorite
    Reviewed May 25, 2017 via mobile

    Their staff and management are so friendly and accommodating. They're always smiling & would immediately offer assistance, without you having to ask for it. The rooms are quiet, spacious, & clean. They offer a delicious breakfast buffet for a good price (in Switzerland). We paid...More

    Thank barbiepidomarte
    Response from Manuel F, General Manager at ibis budget Luzern CityResponded June 13, 2017

    Dear barbiepidomarte, Thank you for sharing your review of our hotel. Your positive words motivate us to keep up our good service. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manuel Fajardo General Manager

    Reviewed 3 weeks ago

    I left the hotel in the first day to visit the city and when I came back my iPhone charger that was plugged when I left wasn’t there anymore, I talked with the receptionist and he said he would check with the housekeeper if she...More

    Thank Alan H
    Response from Manuel F, Geschäftsführer at ibis budget Luzern CityResponded 3 weeks ago

    Dear Mr Alan H Thank you for your time sharing your experience. I have received your message by Email and also through our internal guest satisfaction survey. But also here I would like to take the opportunity to express my apology. I still await for...More

    Reviewed November 13, 2017

    Location : 10-12 minutes walking from the Lucerne main station. Easy to access. Just ask the Tourist Information for the direction. Room : Modern, Compact, warm (we came on winter), decent size. Tips : Request for triple room even if you only stay for 2...More

    Thank marlinasetiawan
    Response from Manuel F, General Manager at ibis budget Luzern CityResponded November 20, 2017

    Dear Marlinasetiwan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manuel Fajardo General Manager

    Reviewed October 25, 2017

    Review collected in partnership with Ibis Hotels
    1  Thank Hashim A
    Response from Manuel F, Geschäftsführer at ibis budget Luzern CityResponded October 30, 2017

    More

    About
    Awards & Recognition
    GreenLeadersBronze level
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • $86 - $162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Best Value Hotel in Lucerne
    • #3 Green Hotel in Lucerne
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 128
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Accorhotels.com, Orbitz, Priceline, Hotels.com, Travelocity, Agoda and TripOnline SA so you can book your ibis budget Luzern City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Lucerne >
    • Lucerne
    Add Photo Photos
    Traveler (269)
    Room & Suite (105)
    Dining (2)
    Pool & Beach (1)
    Hotel & Grounds (134)
    Bathroom (33)
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    Ask a question
    Questions & Answers
    Ahmad F
    September 23, 2017|
    Answer
    Response from Manuel F | Property representative |
    Dear Ahmad F Thank you for your question. We aim to provide our customers with the most accurate information about our hotel. As information about our product and services may vary, we kindly ask you to consult our website... More
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    docniyaz
    September 22, 2017|
    AnswerShow all 2 answers
    Response from mylittlecrab | Reviewed this property |
    Parking is chargeable
    1
    Vote
    SmallieGal
    September 2, 2017|
    Answer
    Response from Manuel F | Property representative |
    Thank you for your question. We aim to provide our customers with the most accurate information about our hotel. As information about our product and services may vary, we kindly ask you to consult our website or contact us... More
    0
    Votes
    Google Translation
    Room Tips
    "Don't take the room 351, the door doesn't close."
    Read review
    "ask for corner room. Book triple room (extra space above the bed with the same price)"
    Read review
    "away from lifts"
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    "Avoid first floor near entrance..... Very rude travellers will go outside and talk and smoke until early in..."
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