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Hotel Schweizerhof Luzern

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Hotel Schweizerhof Luzern
Hotel Schweizerhof Luzern
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514 Reviews from our TripAdvisor Community

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Showing 349: English reviews
England, United Kingdom
Reviewed 1 week ago

We stayed for two nights in very cold weather in December 2016. The room was lovely and large, but not much of a view at the back. It took a long time to get the room warm, which was needed due to the weather. Good, but pricey food in the restaurant for dinner (the weather meant that we didn't want...

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1Thank Kath B
Reviewed 2 weeks ago

We arrived early in the day. Enzo and Michael were waiting at the desk to help us get started on a perfect day at Mt Pilatus. Every member of the staff we encountered affirmed our good decision to book this hotel. Excellent customer service, a lovely setting on the lake, and beautiful rooms will make you glad you are a...

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1Thank tarheelCindy
Melbourne, Australia
Reviewed 4 weeks ago

This hotel is perfectly situated opposite Lake Luzern. We had wonderful views of the lake and the mountains from our room, which had been used by Mick Hucknall of Simply Red. It was great to see his signature on the walls. You can walk to all of the attractions, the room was very large and very comfortable. I am sure...

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1Thank Discerning983
Tehran, Iran
Reviewed 4 weeks ago via mobile

The hotel is very nicely located just on the lake and 6 minutes walk away from the historical part of the city . The staff are very nice . The lunch was perfect . Full of taste and feelings . I really loved it .

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Thank Ebrahim Z
Apple Valley, Minnesota
Reviewed January 11, 2017

This place is Fantastic!! The rooms are all named from famous people that have stayed in them. We stayed in the room that the band Toto stayed in, really cool, especially the autographed wall, you need to see it!! The view from our room was off the charts. We overlooked Lake Luzern and the Swiss Alps. Be sure to enjoy...

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Thank terrylee34
Vancouver, Canada
Reviewed January 7, 2017

We spent a few days at the gorgeous Schweizerhof as a part of our pre-cruise extension in Lucerne. The moment we arrived we were greeted by friendly and accommodating staff. The location was quite impressive and we were overwhelmed by the grandeur of this old hotel. Our room was in the newer section, however did have a magnificent partial view...

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1Thank Eric H
south africa
Reviewed January 5, 2017

We were booked into the beautiful Schweizerhof as part of a post river cruise tour group for two nights in December. We were immediately impressed by its location overlooking Lake Lucerne and with wonderful views of the Alps. The hotel itself is a grand old building ideally situated for exploring the quaint city of Lucerne. Close to the main shopping...

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Thank willden
Helsingborg, Sweden
Reviewed January 4, 2017 via mobile

A wonderful place and it could have been a perfect escape but the overall impression is draged down since the cleaning staff systematically igonred their work. We have stayed in 5 star hotels in the wide world but never seen this carless cleaning before. You expect way more in a 5 star hotel. We stayed at the hotel for 3...

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1Thank Emmadahl7777
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Emmadahl7 I would like to thank you for your given feedback. We take your review serious and are very disappointed to read what have occurred during your stay. Your feedback has immediately been forwarded to our housekeeping manager. For your understanding I would like to explain you some of our standards. As some people have complained when we have...

Johannesburg, South Africa
Reviewed December 29, 2016 via mobile

A definite five star hotel with five star treatment. Such a treat to learn of the various celebrities that had occupied the very same rooms. Immense history, yet well maintained with a modern finish in the rooms. Excellent service from the staff at reception. Ideally situated. Could not ask for a better location. Very neat. However, breakfast is very basic...

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1Thank SMaharaj01
Beverly, Massachusetts
Reviewed December 29, 2016

Concierge was fantastic and was definitely the strong point of the Hotel. Upon arrival, hours ahead of our check-in time, checked the web for weather and visibility, recommended the Goldene Rundfahrt journey, took our bags, got tickets for us, gave us map and directions and sent us on our way for a wonderful day in the mountains and on the...

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3Thank Jake_MA_11
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Jake_MA_11 Thank you very much for taking the time to give us your review. It is very important for improving ourselves and getting better day by day. We are happy to hear that you enjoyed your stay in our Hotel. As well it is nice to hear that our concierge could help you out to spend a wonderful stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Empathy & Excellence at Lucerne's Festival Hotel: Situated near the Old Town and directly on the shore of Lake Lucerne, the Hotel Schweizerhof Luzern is only stepy away from all major points of interest, the KKL, severing shopping facilities and the railway station. The house, since 1861 owned by the family Hauser, offers a spectacular view over the lake and the Swiss Alps. We are welcoming you with award-winning rooms and suitss where the Schweizerhof-history comes alive. However, the design of our rooms is only part of the overall concept: every single guest rooms also tells a story about the visits of famous people such as writers, musicians or actors to the Hotel Schweizerhof Luzern. The 2 restaurants 'Pavillon' and 'Galerie' make for culinary highlights, the trendy Schweizerhof Bar delights hotel guests as well as local pedestrians with daily live music. 9 Different function rooms, concierge service, parking garage, fitness-corner, business-corner and free WiFi. ... more   less 

Additional Information about Hotel Schweizerhof Luzern

Address: Schweizerhofquai, Lucerne 6002, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $311 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Schweizerhof Luzern 5*
Number of rooms: 101
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Lucerne
#1 Business Hotel in Lucerne
#1 Luxury Hotel in Lucerne
#1 Family Hotel in Lucerne
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Schweizerhof Luzern staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay in room Toto, second floor with beautiful views of Lake Luzern and the Swiss Alps!”
  • View from room Toto !! Outstanding Hotel with endless Charm!!
 of 5 bubbles terrylee34, Jan 11, 2017 | Read review
“Front rooms overlooking the Lake are obviously the best but are expensive but even standard rooms are stylish and spacious..”
 of 5 bubbles willden, Jan 5, 2017 | Read review
“Ask for a view of Lake Lazern”
  • The view from room 145
 of 5 bubbles bertc572, Dec 26, 2016 | Read review
“We paid the extra charge to have a room facing the lake. We were on the 3rd floor and it had a spectacular view!!”
 of 5 bubbles LayneFick, Dec 16, 2016 | Read review
“Ask for lake view, since it's magnificent!”
 of 5 bubbles BaMb1N0, Dec 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question