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Hotel Schlussel

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Hotel Schlussel
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23 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Melbourne, Australia
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This boutique hotel boasts the oldest restaurant in Luzern, which is frequented by locals and not too many tourists. 100 metres to the river and shops; cross the river to the old town area. 5 minute walk to the train station. Only gripe is the small sachets of body wash which are near impossible to open without scissors. Breakfast well... More 

Helpful?
Thank DansTigers
Marija B, Inhaber at Hotel Schlussel, responded to this review

Dear guest, thank you so much for staying in our hotel and your recommendation! Very much appreciated and thankful for your feedback! Best regards, Marija Bucher More 

Hamburg, Germany
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 15, 2016 via mobile

We stayed for one night in this hotel, the hotel is close to the casino, the check in was easy and the personal is very friendly, the rooms are clean, the bed comfort was good, the rooms are little because of the historical building, the shower and toilette are separated from the sink, but overall a very good experience

Helpful?
Thank APreviews
Marija B, Inhaber at Hotel Schlussel, responded to this review

Dear guest, thank you for staying with us! We are looking forward to welcoming you again at our place and hope to get 5 stars then :o) Let us know what we could improve! Best regards, Marija Bucher More 

Melbourne, Australia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 24, 2015

My friends and I had an amazing time staying in this hotel. The location is great, it's walking distance from the main train station and supermarkets. It is also located near the Chapel Bridge. The rooms are spacious and clean. The highlight of our stay here was seeing the first snowfall during our trip from the hotel window.

Helpful?
1 Thank Jia_Sheen
Marija B, Inhaber at Hotel Schlussel, responded to this review

Dear guests, thank you so much for staying with us and also for your compliments! We appreciate this very much! Lucerne is the most beautiful city in the world even during the winter time! We are very glad to hear that you enjoyed staying at Schlüssel and in our town! Hope to see you soon again! Kind regards, Marija Bucher More 

Singapore, Singapore
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 1, 2015 via mobile

We only stayed at this hotel for a night. The room 403 was great, love the deco from lighting to the comfy bed, as well as the mini espresso machine. The shower was very very simple though. There are only 2 hooks to hang your towels, I'd love to suggest the hotel to put a mini rack inside the shower... More 

Helpful?
Thank Ferrine
Marija B, Inhaber at Hotel Schlussel, responded to this review

Dear guest, thank you so much for your stay at our hotel as well as for your comments and ideas how to improve our services! We will be glad to adopt them and make the accomodation as comfortable as possible for our guests! Best regards, Marija Bucher More 

A TripAdvisor Member
1 of 5 stars Reviewed September 22, 2015 via mobile

We stayed in the hotel for two days and I must say what an experience. Honestly it's a restaurant and a bar and make shift hotel. On the ground floor and mezzanine floor there are two restaurants. Two floors have rooms. We stayed on second floor and it had three rooms. The rooms were spacious however there was no cupboards... More 

Helpful?
Thank A TripAdvisor Member
Marija B, Inhaber at Hotel Schlussel, responded to this review

Dear Guest, thank you for staying with us. I am sorry our hotel accomodation could not fulfill your expectations. Schlüssel has been a hotel since 1545 and is one of the oldest hotels in Lucerne - probably worldwide. Due to a small historic house we can not provide our guests with more than 10 rooms but of course are obliged... More 

Don Pedro Island, Florida
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 20, 2015

We spent two nights at the Hotel Schlussel where we had a very clean, large room. As other reviewers have noted, the hotel is very close to the center of town and an easy walk from the train station. Breakfast is not included and when we were asked whether we wanted breakfast we said "Yes" assuming that it would be... More 

Helpful?
Thank DonPedroTraveler
Marija B, Inhaber at Hotel Schlussel, responded to this review

Dear guest, thank you for staying at our hotel and giving us a good evaluation! We really to appreciate it! With regard to the breakfast, please feel free to contact us again and inform us about what you missed. We do actually serve a classic breakfast with regional products including a very good coffee and tee quality for a quite... More 

Illinois
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed August 19, 2015 via mobile

We spent two nights at Hotel Schlussel. Property was built in 1544, but is well maintained. We had a private bath and the room was very comfortable. The only problem was with the bar next door. Some patrons stayed outside and they were very loud. The bar closed at 2 am. They did provide free ear plugs. The property has... More 

Helpful?
2 Thank ploethen
Marija B, Inhaber at Hotel Schlussel, responded to this review

Dear guests, thank you for staying with us and thank you for compliments! We do our best to make you feel comfortable and enjoy your stay in Lucerne. We apologize for the noise caused by the neighbourhood. Unfortunately, we can't do anything against it, but to provide our guests with comfortable beds and ear-plugs! Hope, however, you enjoyed your stay... More 

Geneva, Switzerland
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 23, 2015 via mobile

We spent just one night at this little hotel. It was easy to find and we were very nicely welcomed. We were upgraded to a really spacious suite with a simple but nice decor. The room was spotlessly clean and for the price we paid were completely satisfied. Moreover the hotel is really well placed and in walking distance of... More 

Helpful?
2 Thank Ben D
Marija B, Inhaber at Hotel Schlussel, responded to this review

Dear guests, thank you for staying with us and thank you for compliments! We do our best to make you feel comfortable and enjoy your stay in Lucerne. Hope to welcome you again in our hotel in the future! Marija Bucher More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 7, 2015 via mobile

Very clean , located at a walkable distance from Luzern station, very near to the Chapel Bridge, Old Town and the Boat piers.Easy to visit Rigi, Pilatus and Mount Titlis from Luzern. The Wifi was a bit slow, but otherwise its a very nice hotel to stay.

Helpful?
1 Thank Nisha N
Marija B, Inhaber at Hotel Schlussel, responded to this review

Dear Nisha, thank you for staying with us and thank you for compliments! We do our best to make you feel comfortable and enjoy your stay in Lucerne. Hope to welcome you again in our house! Best regards from Lucerne, Marija Bucher More 

Hong Kong, China
Level Contributor
124 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 22, 2015 via mobile

I have paid 150sf per night and stayed here for 3 night. I walked only 10-15mins from rail station. Location is alright. I live here but not feel noisy as i live at 4th floor. Clean and tidy room as a 2-3 star hotel. There us lift inside, and good restaurant there. Wifi is weak.

Helpful?
2 Thank Waterhk
Marija B, Inhaber at Hotel Schlussel, responded to this review

Dear guest, thank you for staying with us and thank you for compliments! We do our best to make you feel comfortable and enjoy your stay in our hotel at the most! We apologize for the weak Wifi signal, we just can not influnce more in an old historic building such is our hotel. Therefore, sometimes - also depending on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Schlussel

Address: Franziskanerplatz 12, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range: $143 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Schlussel 2*
Number of rooms: 10
Reservation Options:
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Also Known As:
Schlussel Hotel Lucerne
Hotel Style:
#19 Business Hotel in Lucerne
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