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Eastwest Hotel

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Traveler (317)
360
Panoramas (31)
Room & Suite (314)
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About

#12 of 112 hotels in Geneva
Location
4.5
Cleanliness
4.8
Service
4.6
Value
4.3
Travelers' Choice
A few steps from the lake, close to the business and shopping areas, Eastwest Hotel is the ideal home away from home to make the most of your stay in Geneva. The old town and the international organizations are a few minutes away.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Video game console
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Bathrobes
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Charming
Modern
Languages Spoken
English, French, Spanish, Chinese and 1 more
4.5
4.5 of 5 bubbles1,137 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Eastwest Hôtel garners praise for its well-appointed and immaculate rooms, which guests find comfortable, though some have noted challenges with the temperature and Wi-Fi connectivity. While opinions on the hotel's value vary, with its location and quality lauded by some, the costs and standards have faced criticism from others. Staff at the hotel earn commendations for their warm and efficient service, despite occasional lapses in room service and air conditioning management. Its prime location near key attractions, coupled with a cozy yet elegant atmosphere, contributes to the hotel's appeal, as does its array of amenities that, despite some breakfast service issues, generally meet guests' expectations for comfort and quality.
Location
Convenient
Atmosphere
Comfortable
Rooms
Comfortable
Value
Mixed
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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1,137Review11Q+A100Room tips
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Andrew G wrote a review Mar 11
Rolle, Switzerland116 contributions384 helpful votes
Lovely boutique hotel in the heart of the vibrant Pâquis district. Well decorated, with sizeable rooms and big comfortable beds. The service was pleasant, friendly and efficient, and the winter garden lovely for a drink
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hokeypokeysue wrote a review Mar 11
Menai, Australia10 contributions
+1
A great place to stay. It was very convenient. It was within walking distance to the main railway station. The staff were very friendly, helpful and knowledgeable. The room was comfortable and clean. It had been serviced by Solongo. The free transport pass was an unexpected bonus. It gave us free access to all public transport within the Canton of Geneva: buses, trams, shuttle boats and trains. We took the ferry across the lake as well as using the train to get to the airport.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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shazzza2024 wrote a review Mar 5
Munich, Germany1 contribution
Perfect place to stay. This hotel had everything we needed. The staff were amazing and went above and beyond. They have definitely set a new standard of hotels for me. The room was spacious and clean. We were provided with bathrobes and slippers, which I don’t usually expect from a 4-star hotel. Water temperature and pressure were great. The artwork inside the room added so much to the vibe. The location couldn’t have been better in my opinion. We were walking distance from the central train station, which made it easy to get to and from the hotel when we had our luggage with us. For exploring the city, the hotel was a short distance from the river (only 3-4 min walk) where we could catch a water taxi across to the old town. Or we could just walk 10 mins to the old town. The staff helped us so much during our stay. They provided great recommendations and directions for sightseeing and restaurants. They also made bookings for us (they offered to without us asking), provided us with a transport day-pass, and made sure our room was a comfortable temperature. These may sound like simple things but I am yet to experience such service from another hotel.
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Review collected in partnership with this hotel
Date of stay: March 2024
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Austin B wrote a review Mar 4
6 contributions
Uyanga was the best housekeeping maid in all my years! 10/10 The hotel is nice, big spacious rooms. Air conditioning good, they offer an ironing board on request, everything you could need. Only issue is i don’t know how the elevator buttons work
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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zadam1191 wrote a review Feb 2024
Knoxville, Tennessee1 contribution
Had a great experience in Geneva. Walking distance to everything including the water, parks, restaurants and bars. Larger rooms with kings beds compared to most other places with only full size beds. Friendly staff.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AD HOTELS, Marketing at Eastwest Hôtel
Responded 2 weeks ago
Dear valued guest, Thank you very much for your choosing our hotel! We are thrilled to know that you enjoyed your experience and look forward to welcoming you back very soon to your home in Geneva! Warm regards, The Eastwest team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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D B wrote a review Feb 2024
2 contributions
The shower failed to drain, and no help was given in any form from front desk. They also didn't have anyone available to fix it. What good is a shower that can't drain? It's difficult to rate a stay when everything else was fine, but a single basic issue spoiled the sentiment.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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FItraveler2010 wrote a review Feb 2024
Jacksonville, Florida237 contributions59 helpful votes
+1
We were just there overnight with a long layover between Morocco and New York. Our room was small but plenty of space for 2 of us with a comfortable bed, large closet, table, and 2 chairs. After 8 days in Morocco the shower was heavenly with great water pressure and consistent hot water! The hotel emailed us the transit passes so we used the train and bus to get from the airport. It was quick, free, but took a little discussion to figure out the schedules (we don't use public transportation very often). One thing to note......the pass they send you is all you need. We thought we needed to use it to get tickets from the kiosk but that's not the case. We took an Uber back to the airport just for ease and not to risk missing a stop or getting on the wrong train or bus. We had a drink at the bar when we arrived and it's the only bar I've ever been to that didn't have cranberry juice! Apparently this isn't a thing in Switzerland. I love learning new things when I travel! So I had gin and strawberry juice (which we don't have in American bars!). The bartender (who I don't think was a bartender, just hotel staff) was so kind and sat and talked with us about Geneva highlights. We had a early departure for our flight so we missed breakfast. We walked to dinner and toured around Geneva and thought the hotel was in a great location. I felt it was on the expensive side for what it was but I think that's typical for Switzerland, especially if you want to be in the lake area. It was a nice, though quick, stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from AD HOTELS, Marketing at Eastwest Hôtel
Responded 2 weeks ago
Dear valued guest, Thank you for the detailed feedback! We are thrilled to hear you had a comfortable stay and enjoyed our convenient location in the heart of Geneva. Your insights are valuable and we hope to have the pleasure of hosting you again in the future! Warm regards, The Eastwest team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kristine Helen F wrote a review Feb 2024
Copenhagen, Denmark37 contributions11 helpful votes
Good things first: The staff is incredibly kind and helpful, the breakfast was good, it is super clean and the bed sheets are super nice quality. Then the less good: The location is only ok as long as you keep to the bigger streets. But just a 100 meters away in the smaller streets near the trainstation, there are woman on display in windows and it smells like weed. Not a place to take children! The hotel can’t be blaimed for this but think it is fair to mention. And the really bad: The hotel is VERY run down and badly needs a restauration. Furniture is ready for change, the carpets torn down and there are chips of missing painting and a huge need of repair in general all over. I guess the place looked nice when it opened, but it is too expensive for what you get now.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JSMCT wrote a review Dec 2023
New Haven, Connecticut122 contributions142 helpful votes
This hotel was fine, but I was expecting more for the price. I traveled here with my husband and two older teens. Pros: fairly spacious room (we had the duplex off of the restaurant), friendly check-in, helpful in advance with making a restaurant reservation for us, comfortable beds, excellent shower in the downstairs bathroom with all amenities supplied. Good housekeeping services. Location convenient to train station. Cons: the hotel's decor is odd, and could have been made more festive for Christmas. It was really strange having the room entrance right in the restaurant, and the noise from the restaurant carried on until 11:00 pm, despite us being told it would end by 9:30-10:00 pm. The upstairs bathroom in the duplex has no real shower - the handheld shower head in the bathtub is impossible to control without soaking the entire bathroom. Pillows were too thin/flat. One of the front desk staff, the woman who checked us in, was very nice and knowledgeable. The others tried to help, but seemed a little clueless with directions - I learned more in 20 seconds on google maps about the public transportation system than they seemed to know. The location is convenient to the train station, but in a bit of a seedy area. There is what seems to be a brothel around the corner from the hotel. While I would stay here again, when I return to Geneva, I will look for another option.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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observer 081 wrote a review Dec 2023
Corseaux63 contributions53 helpful votes
Using this hotel during my stays in Geneva since more than 15 years, I keep a very positive image of the Eastwest hotel. The quality of the rooms, the reasonable price and the quality of the service are key ingredients of my choice.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
$242 - $357 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eastwest hotel geneva
LOCATION
SwitzerlandCanton of GenevaGenevaMont-Blanc
NUMBER OF ROOMS
41
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EASTWEST HOTEL $161 ($̶5̶2̶2̶) - Updated 2024 Prices & Reviews - Geneva, Switzerland

Frequently Asked Questions about Eastwest Hôtel
Which popular attractions are close to Eastwest Hôtel?
Nearby attractions include Bains des Paquis (0.3 miles), Mont Blanc Bridge (0.2 miles), and Brunswick Monument (0.10 miles).
What are some of the property amenities at Eastwest Hôtel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Eastwest Hôtel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eastwest Hôtel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Eastwest Hôtel?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Eastwest Hôtel?
Conveniently located restaurants include L'Aparté, Dans le Noir ?, and Fiskebar.
Are there opportunities to exercise at Eastwest Hôtel?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Eastwest Hôtel located near the city center?
Yes, it is 0.5 miles away from the center of Geneva.
Are any cleaning services offered at Eastwest Hôtel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eastwest Hôtel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eastwest Hôtel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.