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Excelsior

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Excelsior
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254 Reviews from our TripAdvisor Community

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Showing 162: English reviews
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London, United Kingdom
Reviewed 1 week ago

The location is very central and a short walk from the station, lake and old town. The breakfast room and breakfast are the best bits the bedroom and bathroom need attention, good value. The staff are very helpful and friendly.

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Helpful?
Thank John G
Geneva
Reviewed 1 week ago

I had the occasion to join a first time guest at the hotel for breakfast. Helpful service aside from the buffet, clean and modest. Well located near train station for access to airport and to the center of town.

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Helpful?
Thank Michael M
UK
Reviewed 2 weeks ago via mobile

Perfectly placed near the train station and the water and bridges across the water . The hotel reception was very friendly helpful and efficient . The breakfast was good , a small selection of hot food , plenty of breads , cheese , ham, toast and coffee , fruit salad etc . The room was the right temperature , a...

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Helpful?
Thank imhonot
Stellenbosch, South Africa
Reviewed January 12, 2017

The hotel is close to the station and within walking distance from the old town. We stayed in Room 20 which has a street view and my children were put in the furthest bedroom from ours, but at least on the same floor... Room 25, which had three beds and is at the back of the hotel. The fittings, cupboards,...

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1Thank Catherine80808
Buckinghamshire, United Kingdom
Reviewed January 1, 2017

Very nice and clean, good breakfast, polite and helpful staff. Location was fantastic, near to train station and to centre of Geneva. Biggest problem was the heat in the room, couldn't sleep due to the hot room.

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Thank Emma C
McLean, Virginia, USA
Reviewed December 31, 2016

This hotel is certainly not the most fancy one in Geneva, but then it is just across the street of the Manor where you can pick up some chocolate or some sushi if you are up for a snack. The staff was friendly and breakfast adequate. My in room safe was locked and the key I received from the front...

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Thank Michel P
Kampala, Uganda
Reviewed December 7, 2016

I liked that it was a central location close to shops and restaurants. the staff were really pleasant too. However , i also felt that it was quite basic for the price, I guess because its Geneva :) Good thing is, it was also quite and a very beautiful waiting lounge.

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Thank Gladys_nk
Albuquerque, New Mexico
Reviewed November 27, 2016 via mobile

Booked through Hotels.com at a great rate during the off season. Very centrally located hotel within 2 min of the water and many shops. Quick check-in and gave us advice on places to see also presented a free public transportation card for the entire stay. Very close to the main train station. Nice rooms with plenty of space. Would certainly...

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Thank Erik S
Manila, Philippines
Reviewed October 17, 2016

We booked this hotel during our stay because it's the only one available that has a central location during that time. But it was really really pricey at more than CHF 700 per night. The room is on the small side and old. No view. Basic toiletries. No complimentary breakfast. For the same price, we booked the Hotel d'Angleterre when...

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Thank geminitraveller
Guelph, Canada
Reviewed October 16, 2016

I've stayed in this hotel a number of times and I find its closeness to the rail station and buses very convenient. The check-in time is very late - 3 pm - when a lot of overseas flights arrive much earlier than that. I was told I could either wait or pay extra 5 ChFr per day to get into...

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Helpful?
Thank mzj101
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66 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Excelsior

Address: rue Rousseau 34, Geneva 1201, Switzerland
Location: Switzerland > Canton of Geneva > Geneva
Price Range: $116 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Excelsior 3*
Number of rooms: 60
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Questions & Answers

Here's what travelers have asked, with answers from Excelsior staff and other travelers.
1 question
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Questions? Get answers from Excelsior staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a newly refurbished room”
 of 5 bubbles L9869EIjohng, 1 week ago | Read review
“on the inside of the building the rooms are quite”
 of 5 bubbles MichelP632, Dec 31, 2016 | Read review
“street side can be very noisy, but the other side costs more”
 of 5 bubbles mzj101, Oct 16, 2016 | Read review
“street view rooms are bigger”
 of 5 bubbles kls2929, May 5, 2016 | Read review
“Upper floors, back of the building”
 of 5 bubbles 659davidh659, Apr 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question