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Hotel Les Arcades

#52 of 105 Hotels in Geneva
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Hotel Les Arcades
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195 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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London, United Kingdom
Reviewed April 10, 2017

The hotel is right opposite the main railway station It is easy to get taxis and trams and the train to the airport from there The central location ensures that you can walk to shops and restaurants The lake is only a few minutes walk away The room is very comfortable and has good wi fi The breakfast is continental...

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Helpful?
Thank Uday T
dominiquegolay, Owner at Hotel Les Arcades, responded to this review

Dear Sir / Madam, Thank you for taking the time to give us your opinion on our hotel. I am pleased to note that you have enjoyed your stay with us, and I will share this with our teams. We look forward to welcoming you again very soon, and wish you all a great journey ahead. Very cordially,

Ljubljana, Slovenia
Reviewed March 29, 2017

It was almost exactly three years after my visit to Hotel Les Arcades. I keep in mind this hotel as a good option, almost ideal for my needs, but unfortunately during all my next visits to Geneva it was full. I compare my report from the 2013 and find a visible step forward. Most of findings remaining, as they were....

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Helpful?
1Thank Vinetou
dominiquegolay, Owner at Hotel Les Arcades, responded to this review

Dear Customer, We would like to thank you for having taken the time to share your personal experience at the Les Arcades Genève. How nice it is to read your positive feedback. Guest satisfaction being our priority, we are really pleased to hear you enjoyed your stay. Should your plans bring you back to Geneva, for business or leisure, it...

Switzerland
Reviewed March 26, 2017

Considering the price of accommodation in Switzerland, Les Arcades reaches something few do: being cheaper by quite a distance without feeling like a hostel/derelict classy hotel. The entrance can be a bit troubling but if you pick a room far enough from the reception (that's the tip) you'll be quiet, in a nice, sufficiently big room with all amenities you...

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Helpful?
Thank easterndaze
dominiquegolay, Owner at Hotel Les Arcades, responded to this review

Dear Customers, We thank you very much for your kind comments through Trip advisor. As the owner of the hotel, please let me clarify to you the point of the rooms nearby the reception. We have different categories of rooms, some our clients enjoy as well the atmosphere in the rooms nearby the reception either at the back side or...

Reviewed February 15, 2017 via mobile

The staff in this hotel are very friendly and willing to help with anything. The rooms are very clean and quiet, so you cannot hear the noise from the street or train station. The breakfast is continental, very nice and sets you up for the day. Would definitely stay again.

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Helpful?
Thank Izzy G
dominiquegolay, Owner at Hotel Les Arcades, responded to this review

Dear Customer, Thank you for taking the time to share with us your impressions through Tripadvisor. I am delighted that you enjoyed the atmosphere, the warming welcome as well as the service offered by our staff. Please note that I have shared your comments with my teams who have been very affected. I hope to have the pleasure of welcoming...

Fareham, United Kingdom
Reviewed February 10, 2017

This was a fantastic stay: the hotel is immediately opposite the station, with loads of trams & buses. We were warmly welcomed and nothing seemed too much trouble. Our room was clean, nicely decorated, and quiet (we were at the back). Breakfast is generous - platters of cheese, ham, smoked salmon with boiled eggs: lots of fresh fruit slices, a...

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Helpful?
1Thank Christine L
dominiquegolay, Owner at Hotel Les Arcades, responded to this review

Dear Customers, We are most pleased to hear that you enjoyed your stay with us. We also had the great pleasure to welcome such nice guests like you and your sister. Your lovely comment has been forwarded to all team members. We all look forward to seeing you next time during your visit in Geneva. Best regards,

Reviewed November 14, 2016

Can't fault the hotel. For the price, it was very very good value. Clean and attractive. Great location and the staff were very helpful. I had to get a credit card sent to the hotel and they were happy to let me work on my computer all day long after I'd checked out. They insisted I sat somewhere more comfortable...

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Helpful?
1Thank Mark S
Melbourne, Australia
Reviewed October 23, 2016

This hotel is good value for money, particularly for Geneva. Our room was an acceptable size without being too small. Very clean and comfortable. Bathroom was quite modern. Breakfast was included in the price which is the exception in Geneva. Cheeses, boiled eggs, cereals, bread, fruit, yogurt and croissants provided. There was also a capsule coffee machine. Weather was unseasonably...

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Thank whippetlady
Zurich, Switzerland
Reviewed August 13, 2016

Excellent stay and great staff We are really surprised by this negative comment. We just checked out today and had no problem with our invoice. We made the reservation through Booking.com and were explained that the provision covering the first night was not charged and was not charged indeed. Not fair to insult such a nice staff who made our...

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1Thank Nicolas0312
Reviewed August 11, 2016 via mobile

I booked the hotel using booking.com for two nights, they instantly charged me for one night as an insurance, when I went there at July 22nd they told me that I have to pay for 2 nights, I told them that I've been already charged with one night so I have only one night left to pay, they told me...

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Helpful?
Thank Mostafa S
dominiquegolay, Owner at Hotel Les Arcades, responded to this review

You have never been robbed in my hotel. Sixmultipay, the worldwide credit card company, confirmed to me once again that your provision was released and never charged. You only paid the stay and you could had received all proof of this mater through Booking.com. Owner of the hotel - D. Golay

Rupperswil, Switzerland
Reviewed July 12, 2016 via mobile

Really great hotel. Ideal for short trips. Near the railway. Very clean. Charming hosts and a breakfast which is absolutly okay for the room prize. We really enjoyed the stay. Would we come back? Definitivly!

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Helpful?
Thank Daniela K
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is located opposite Cornavin train station and close to all public transportation, within 10 minutes by bus to all International Organisations, and walking distance to the lake and Old City. Friendly and cosy atmosphere. A complimentary nice continental breakfast is offered by the hotel. Free WIFI ... more   less 

Additional Information about Hotel Les Arcades

Address: place de Cornavin 14-16, Geneva 1201, Switzerland
Location: Switzerland > Canton of Geneva > Geneva > Cornavin
Price Range: $132 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Les Arcades 2*
Number of rooms: 28
Reservation Options:
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Also Known As:
Les Arcades Hotel
Hotel Style:
#6 Best Value Hotel in Geneva
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Les Arcades staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“take a room as far as possible from the reception”
easterndaze, Mar 26, 2017 | Read review
“Just don't book here”
218edwardb, Jan 29, 2016 | Read review
“My room faced the busy train station and was totally tranquil”
Korshka, Nov 5, 2015 | Read review
“Ask for a room away from the train station if you open windows at night.”
775junel, Oct 18, 2015 | Read review
“Request a quiet room, at the back of the hotel.”
mbbowraville, Jan 18, 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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