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Grand Hotel Kempinski Geneva

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Room & Suite (250)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor5%
  • Terrible4%
Travelers talk about
“le grill”(10 reviews)
“indoor pool”(10 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
Offers from Grand Hotel Kempinski Geneva
Offers & Announcements: Package Deal
Offers from Grand Hotel Kempinski Geneva
Offers & Announcements: Package Deal
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Reviews (1,033)
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All reviewsle grillindoor poolview over the lakeroom servicejet d'eauamazing locationfitness centerlac lemanbusiness tripvery nice hotelrooms are spaciousold townfour seasonstrain stationfountainconciergeluxury
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401 - 405 of 712 reviews
Reviewed June 6, 2014

From the time we entered, the members of the staff at Kempenski Geneva provided great service. The reception staff were very helpful with the check in process, and were generous to provide a complimentary upgrade. The room we were gives was enormous, there was plenty...More

Thank Karan b
Response from KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski GenevaResponded June 13, 2014

Dear Mr. Karan b, How delightful it is to read your comment! Thank you very much for taking the time to publish this review on Tripadvisor. The entire team of the Grand Hotel Kempinski Geneva strives to provide excellent service and there is no greater...More

Reviewed June 6, 2014 via mobile

Didn't stay here but had a dinner with colleagues. The hotel is very nice apart from the three middle eastern children who thought it was acceptable to roller blade and micro scoot around the hotel, I would take an educated guess that if Daddy (owner...More

1  Thank irwm69
Reviewed May 31, 2014

Geneva is expensive. This hotel is expensive. It is nice, things are well appointed. I found it to be spotlessly clean. The common areas make it look very flashy. Surprising that all of the nice hotels are a block away from the red-light district -...More

Thank beachedas
Response from KempinskiHotelGeneva, Manager at Grand Hotel Kempinski GenevaResponded June 5, 2014

Dear Mr. Beachedas, Thank you for visiting The Grand Hotel Kempinski Geneva and for sharing your feedback on TripAdvisor. We appreciate your kind remarks on our service and location next to the lake and are delighted to hear your overall experience at our hotel was...More

Reviewed May 28, 2014

This is a regular place for me to stay when in Geneva. This time round, the front desk made every effort to make my stay comfortable despite the initial problems with the rooms. I even got upgraded in the end with a view of the...More

Thank meedan_hk
Response from KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski GenevaResponded June 2, 2014

Dear Meedan_hk, First of all I would like to thank you for taking the time to share your comments on Tripadvisor regarding your recent stay at the Grand Hotel Kempinski Geneva. We are delighted to hear that you particularly appreciated the professionalism and efficiency of...More

Reviewed May 26, 2014

I had stayed in Kempinski Beijing, Bangkok and Geneva many times for business and conference since 2000. The concierge and housekeeping services of Kempinski Geneva is the terrible one I have ever experiences in my 20 years of business travel. I was staying in Kempinski...More

Thank Franco K
Response from KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski GenevaResponded June 3, 2014

Dear Mr. Franco K, Thank you for sharing your feedback. I was concerned to learn that, on this occasion, we failed to deliver our normal high standards of service, quality, professionalism and hospitality, namely on arrival and after your departure. I sincerely apologize for the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$385 - $788 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Geneva
#8 Family Hotel in Geneva
#15 Business Hotel in Geneva
#21 Luxury Hotel in Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$385 - $788 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Geneva
#8 Family Hotel in Geneva
#15 Business Hotel in Geneva
#21 Luxury Hotel in Geneva
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (498)
Room & Suite (250)
Dining (235)
Pool & Beach (70)
Amenities (151)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Julie M
April 9, 2018|
Answer
Response from KempinskiHotelGeneva | Property representative |
Dear Julie, Thank for your your interest - we would be most delighted to welcoming you in our hotel soon! Our concierge team can be reached by phone +41 22 908 93 22 and would be pleased to arrange an airport pick-up for... More
0
Votes
Google Translation
Pauline P
December 18, 2017|
AnswerShow all 2 answers
Response from Engr Mohammed A | Reviewed this property |
I recommend the second floor lounge, it’s beautiful and a lot beggar and wider besides the seating arrangement are nicer and comfortable than the bar , it’s also wormer and has wider few if the lake .
0
Votes
Celine143
July 29, 2017|
AnswerShow all 3 answers
Response from KempinskiHotelGeneva | Property representative |
Dear Celine, The Palexpo Convention Center is 15-min away from the hotel, depending on the traffic of course. Don't hesitate to call us should you have any further questions. With best regards, GRand Hotel Kempinski... More
0
Votes
Room Tips
"Do not eat in the restaurant here...."
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"Deluxe , 45 square meter , spacious and comfortable."
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"If you want great views, opt for executive rooms, otherwise you shall be disappointed (court views)."
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"Stay somewhere else if your going for the high end market there are much cooler hotels around."
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