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Grand Hotel Kempinski Geneva

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, The Grand Hotel Kempinski is both a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city.
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Property amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Pool
Business Center with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Heated pool
Indoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Great View
Marina View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Winter Escapes
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
132Restaurantswithin 0.25 miles
12Attractionswithin 0.25 miles
Reviews (1,100)
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751 results
Traveler rating
354
229
88
49
31
Traveler type
Time of year
LanguageEnglish
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354
229
88
49
31
Show reviews that mention
All reviews le grill view of the lake room service jet d'eau amazing location fitness center mont blanc very nice hotel old town four seasons fountain concierge luxury chocolate sauna lakeside doorman
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1 - 5 of 751 reviews
Reviewed 1 week ago via mobile

I’ve been to the Kempinski several times. The staff has always been pleasant. The gym is one of the better ones that I’ve seen. The rooms are comfortable and fairly quiet. They can get too warm during the winter though. You’ll have to open a...More

Date of stay: November 2018
Thank skyserf
Response from KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski GenevaResponded 6 days ago

Dear Guest, Thank you for taking the time to post a review on Trip Advisor and for your flattering remarks. We are delighted to learn that our facilities and service meet your expectations of a five-star Hotel and that you particularly enjoyed our comfortable rooms,...More

Hotel's Favorite
Reviewed October 31, 2018

Excellent hotel accompanied with great helpful staff. All hotel services are good including Restaurants, lobby bar (2nd floor) and coffee shop. Indoor swimming pool is quite big and Gym is well equipped. TV channels collection is well chosen. Excellent quality of room amenities and comfortable...More

Date of stay: October 2018
Thank amrelgendy
Response from KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski GenevaResponded November 5, 2018

Dear Guest, First of all I would like to thank you for taking the time to share your comments regarding your recent stay at the Grand Hotel Kempinski Geneva. We appreciate your kind remarks and are delighted to hear your overall experience at our hotel...More

Reviewed 2 weeks ago

I booked a facial (BuyClub) and enjoyed every single minute of it. Especially Mary (who has a newborn baby) and a young blond lady (long hair. So sorry I forgot her name!) were amazing. Both of them very gentle and so warm to me and...More

Date of stay: November 2018
Thank AnnaInTheWorld
Response from KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski GenevaResponded 2 weeks ago

Dear Guest, Thank you so much for your kind review after your recent experience at our Spa Valmont. What a pleasure to hear that it has met your expectations! Please be assured that I have personally relayed your compliments to our team. We look forward...More

Reviewed 2 weeks ago

Just like all the other reviewers, I have to say the beauty of the view of the lake is hard to capture in photos, its really such a stunning place, I never thought I would love Geneva this much! I stayed at Kempinski for 3...More

Date of stay: September 2018
Thank Penelopevista
Response from KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski GenevaResponded 2 weeks ago

Dear Guest, Thank you for taking the time to post a review on TripAdvisor and for your flattering remarks. Your excellent comments on our incredible location, comfortable room and professional staff are highly appreciated. Most important for us is the guest experience, rest assured that...More

Reviewed 2 weeks ago via mobile

We held a conference here. The room was not prepared as per a very specific diagram and any requests were met, firstly, with an attempt to argue and then only fulfilled after asking at least 6 times (no exaggeration) for anything and everything, from the...More

Date of stay: November 2018
Thank MinnieBerkshire_UK
Response from KempinskiHotelGeneva, General Manager at Grand Hotel Kempinski GenevaResponded 2 weeks ago

Dear Guest, I have read your comments on TripAdvisor following your recent visit. I was very concerned to learn that, on this occasion, we failed to deliver our normal high standards of service, professionalism and hospitality. Please accept my sincere apologies and needless to say...More

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Questions & Answers
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Julie M
April 9, 2018|
AnswerShow all 3 answers
Response from KempinskiHotelGeneva | Property representative |
Dear Julie, Thank for your your interest - we would be most delighted to welcoming you in our hotel soon! Our concierge team can be reached by phone +41 22 908 93 22 and would be pleased to arrange an airport pick-up for... More
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Pauline P
December 18, 2017|
AnswerShow all 4 answers
Response from Pauline P | Reviewed this property |
Hi We had an amazing time food was out of this world, Fireworks were great and window seat view, the Bar area and Lounge are connected on same floor but the Bar has no children.
0
Votes
Celine143
July 29, 2017|
AnswerShow all 3 answers
Response from KempinskiHotelGeneva | Property representative |
Dear Celine, The Palexpo Convention Center is 15-min away from the hotel, depending on the traffic of course. Don't hesitate to call us should you have any further questions. With best regards, GRand Hotel Kempinski... More
0
Votes
Room Tips
"I don’t know"
iliyanv2018
Nov 2, 2018
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"Don't miss breakfast buffet, it is quite good."
amrelgendy
Oct 31, 2018
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"Do not go to the spa.. mediocre.. despite the cost"
mariluo7
Oct 8, 2018
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"Executive Suite, always will with Lake View, Best Choice for Couples"
CoinsExplorer
Aug 30, 2018
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PRICE RANGE
$373 - $629 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Le Palace Hilton Geneva
LOCATION
SwitzerlandCanton of GenevaGeneva
NUMBER OF ROOMS
412
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