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Fairmont Grand Hotel Geneva

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quai du Mont-Blanc 19, Geneva 1201 Switzerland
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Fairmont
$629
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Free cancellation until 10/01/22
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$550
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Traveler (769)
360
Panoramas (18)
Room & Suite (360)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 03/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Grand Hotel Geneva
Updated 03/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 118 hotels in Geneva
Location
4.7
Cleanliness
4.5
Service
4.2
Value
3.6
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, the Grand Hotel Geneva is both, a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Poolside bar
Highchairs available
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Minibar
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Great View
Languages Spoken
English, French, Russian, Spanish and 5 more
1280Reviews13Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
DEBBIE C wrote a review Sep 17
Medford, Massachusetts59 contributions41 helpful votes
From time enter the Fairmont Hotel you feel your in present of being on great vacation . The room clean,plenty of towels,mattress comfortable and safe in room for valuables. Wallking distance to the lake and to red bus tour pickup. The breakfast has more than enough to choose from and worth money There is pub walking distance to hotel for quick lunch and dinner at reasonable price The pool is one of best pools . The staff is wonderful anywhere you go in hotel to help you . The tub in room was little hard for me to get into because of my limited hip flexion maybe another bar near cloth line wall would help entrance into the tub. I use the shower in pool area more for my daily washing for safety. thank all staff for wonderful time at their hotel.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded 5 days ago
Dear W3279UEdebbiec, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, cleanliness, comfort, delicious breakfast and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Geoffrey W wrote a review Sep 9
1 contribution
Service from Pierre Louis was exceptionally good! A wonderful young man who is a total credit to Fairmont Hotels and the Fairmont Grand in Geneva in particular. We had a short stay of two nights; each evening in the bar was relaxing, professional and very impressive; not least the quiet, unassuming, but warm service from Pierre. Thank you very much. Geoff and Jo W.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded 1 week ago
Dear Mr Geoffreyw630, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our excellent service from the FloorTwo Bar team. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aljosa wrote a review Sep 4
Sardinia, Italy4 contributions
Good food and great service. Food is tasty and also wine selection is good. Desert was very good. Our waiter Remi was extremely friendly and helpful. Also the restaurant has a great view of the lake and fountain. I would recommend for a night out.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded 2 weeks ago
Dear Madam, Dear Sir aljosa103,

 Thank you for taking the time to post a review about your experience at the Il Vero restaurant. 
We are delighted to learn that our establishment met your expectations and that you particularly enjoyed our great location with a beautiful view, good food and excellent service.

 Looking forward to the pleasure of welcoming you back to the Il Vero restaurant, we remain,

 Yours sincerely, 
Il Vero Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MS06 wrote a review Aug 2022
Boston1407 contributions265 helpful votes
The hotel is well located on the lake in Geneva, but you could be paying a lot for a room facing into a courtyard. The staff were friendly and helpful. There is an extensive breakfast buffet plus eggs-to-order, and the restaurant has a great view of the Jet D'Eau. The room and bathroom are spacious, but there is limited closet space if you plan to unpack. There is no iron or ironing board in the room. There is a Nespresso machine for coffee but you can't make tea. The hairdrier is an old fashioned bathroom fixture, requiring you to hold in a button while using it. There are limited charging outlets (and one didn't work).
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded Aug 11, 2022
Dear MS06, Thank you for taking the time post a review regarding your recent stay at the Fairmont Grand Hotel Geneva. We are sorry that some of the Hotel’s services and amenities did not meet your expectations. We are committed to offering you the highest quality. Therefore, your feedback is very important for us. On a brighter note, I am pleased to learn that you enjoyed the location of our establishment, the excellent service and our extensive breakfast buffet. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva. I remain, Yours sincerely, Thierry Lavalley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
abigail T wrote a review Aug 2022
Segny, France4 contributions1 helpful vote
At last a 5 star Spa which lives up to its reputation. The welcome at the reception was delicate and calming followed by a wonderful time in the relaxation room. The massage and facial were just as relaxing and applied by the hands of an excellent therapist. I will never forget this moment of pure bliss.
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded Aug 9, 2022
Dear 391abigailt, Thank you for taking the time to post a review about your experience at the Valmont Spa. We are delighted to learn that our establishment met your expectations and that you particularly enjoyed our great facial and massage treatments, excellent, delicate and calming service. Looking forward to the pleasure of welcoming you back to the Valmont Spa, we remain, Yours sincerely, 
Valmont Spa Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vader65 wrote a review Aug 2022
Hofstetten, Switzerland19 contributions2 helpful votes
Great Service Personell, world class concierge service, super location in Geneva and outstanding breakfast. Pool very vice and not crouded at all The Building is probably around 1970 from the design of it. The hotel is quite pricey as it runs a 5 Star Service.
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Review collected in partnership with ASUS 12 W8 IE Bookmark
Date of stay: August 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded Aug 8, 2022
Dear Madame, Dear Sir Vader65, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, outstanding breakfast, nice swimming pool and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Artificially S wrote a review Jul 2022
32 contributions3 helpful votes
+1
I arrived to Geneva with incorrect dates reservation in another hotel. A very kind professional employee (sorry i didn’t get the name) at hotel Beau Rivage Hotel escorted me to the next door hotel Fairmont. The hotel was fully booked because of some event going on, however, thankfully i was given a room for 1 night (i only needed 1 night). Check in process smooth & super friendly. The room was big enough for 1 person & had incredible view of the Jet d’eau. The bathroom was great. Had a shower inside the bathtub. & there was a bidet, plus points! Plenty of towels. I needed a car transport to Zermatt the following day & The hotel concierge were very friendly & helpful in making it happen. Hotel’s location is excellent, 10 minute walk away from the shopping streets. My only compliant would be the air-conditioning. Hot Geneva summer requires stronger colder AC. Would i recommend? Absolutely. Would i return? Absolutely.
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded Jul 26, 2022
Dear Mrs, Dear Sir Artificiallys2022, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, excellent service from our reception, concierge, housekeeping and the beautiful view of the Jet d'Eau from your room and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edmund R wrote a review Jul 2022
London, United Kingdom5 contributions2 helpful votes
For a once grand property, this is now a 3 star at best. A very disappointing series of missteps: - Room smells of smoke - iPad information system never logs in - TV speakers blown - Bathroom floor is so used gray marble is stained brown - No US or UK adaptors - Mirrors, etc are rusted and flaking - Breakfast was chaos - apparently everyone turned up at the same time and this was hard for them... - Steam Room / Hamman closed We decided not to make a fuss. Went to checkout early and go elsewhere. They didn't even asked why. One assumes this is a common occurrence. We're not very familiar with Fairmont except for the Savoy. This is a long long way from that quality and woefully underepresents our experience of other Swiss luxury hotels. La Reserve, President Wilson, etc all make an effort. Not the Fairmont. Go elsewhere.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded Jul 19, 2022
Dear Mr R., Thank you for taking the time to post a review about your recent experience at Fairmont Grand Hotel Geneva. We are sorry that the Hotel did not meet your expectations. We are committed to offering you the highest quality. Therefore, your feedback is very important for us. Please be sure that your comments are duly taken in consideration and that actions are ongoing to improve your guest experience. For your information, we are currently working on a renovation project which will definitely address some of the aspects you mention. Once again, thank you for your review and I trust you will give us a second chance of welcoming you back to the Fairmont Grand Hotel Geneva under more favorable auspices. Yours sincerely, Thierry Lavalley
 General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carmela M wrote a review Jun 2022
Paris, France2 contributions
So far one of the best hotels that ive been to, location is perfect just infront of the lake and the fountain. Restaurants and Shops are near to the hotel. Rooms are well sanitized and clean. Staff are nice and accomodating. I will definitely will returned everytime im in geneva.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded Jun 28, 2022
Dear Madam, Dear Sir, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, cleanliness and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Villaescusa wrote a review Jun 2022
1 contribution
Excellent Hotel, kind staffs. Rooms are very nice and clean. Good service. Approachable staff. We really enjoyed our stay here in fairmont hotel. Keep up the good work more power and God bless you all
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded Jun 28, 2022
Dear Madam, Dear Sir, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our cleanliness and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$457 - $644 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Le Palace Hilton Geneva
LOCATION
SwitzerlandCanton of GenevaGenevaMont-Blanc
NUMBER OF ROOMS
412
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Frequently Asked Questions about Fairmont Grand Hotel Geneva
Which popular attractions are close to Fairmont Grand Hotel Geneva?
Nearby attractions include Bains des Paquis (0.2 miles), La Chocolaterie de Geneve (0.3 miles), and Brunswick Monument (0.2 miles).
What are some of the property amenities at Fairmont Grand Hotel Geneva?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Fairmont Grand Hotel Geneva?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Grand Hotel Geneva?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Fairmont Grand Hotel Geneva?
Yes, parking is available to guests.
What are some restaurants close to Fairmont Grand Hotel Geneva?
Conveniently located restaurants include Fiskebar, Bayview, and Le Chat-Botté.
Are there opportunities to exercise at Fairmont Grand Hotel Geneva?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Fairmont Grand Hotel Geneva have an airport shuttle?
Yes, Fairmont Grand Hotel Geneva offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Fairmont Grand Hotel Geneva located near the city center?
Yes, it is 0.6 miles away from the center of Geneva.
Are any cleaning services offered at Fairmont Grand Hotel Geneva?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Grand Hotel Geneva?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.