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Fairmont Grand Hotel Geneva

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quai du Mont-Blanc 19, Geneva 1201 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$476
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Free cancellation until 03/10/22
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$405
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (751)
360
Panoramas (18)
Room & Suite (328)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 03/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairmont Grand Hotel Geneva
Updated 03/22/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 119 hotels in Geneva
Location
Cleanliness
Service
Value
Welcome to Geneva! Home to numerous international organizations, Geneva has been referred to as one of the world's best cities to live in. By bicycle or on foot, visit an awe-inspiring cathedral, the UN and Red Cross Head-quarters, swim in the famous Lake Geneva or simply marvel at the Jet d'Eau, the iconic water fountain that soars above the skyline. Majestically situated on the shores of Lake Geneva, the Grand Hotel Geneva is both, a perfect leisure and a business destination located in the heart of Switzerland's most cosmopolitan city.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Poolside bar
Highchairs available
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Manicure
Massage
Pedicure
Salon
Steam room
Concierge
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Minibar
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Luxury
Languages Spoken
English, French, Russian, Spanish and 5 more
1231Reviews13Q+A100Room tips
Traveler rating
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Popular mentions
vimal wrote a review Dec 2021
Prague, Czech Republic2 contributions
We booked the New Years dinner and the entertainment was horrible. The performance started by a very ordinary artist and much below expectation. As the clock ticks the excitement of the people. But it lacked all. Even an simple ordinary joint would have done better
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Date of stay: November 2021Trip type: Traveled with family
Room Tip: Tourist need entertainment
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded 2 weeks ago
Dear Coastal12344700138, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are sorry that the New Year gala dinner did not meet your expectations. We are committed to offering you the highest quality. Therefore, your feedback is very important for us. Please be sure that your comments are duly taken in consideration. Once again, thank you for your review and we hope to welcome you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager
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Warren L wrote a review Dec 2021
Ottawa, Canada276 contributions168 helpful votes
Hotel is on the lake, comfortable but not providing as much character as other Geneva hotels. Room was large and comfortable. Didn’t use restaurants but bar was pleasant and provided good service. Staff was friendly and helpful. Overall the hotel is overpriced by most standards but not as a Geneva hotel
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Date of stay: October 2021Trip type: Traveled solo
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded 2 weeks ago
Dear WarrenL677, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location and excellent rooms. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager
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vjinto wrote a review Nov 2021
Chennai (Madras), India28 contributions2 helpful votes
+1
Had a great stay in Fairmont Grand Hotel Geneva. The location is amazing, with a view of the Jet d’Eau. Hotel it’s just amazing, the service its good and the location it’s cool, Java club it’s downstairs so you don’t need to drive after party. Clean, pristine and easily accessible. Staff are professional
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Date of stay: November 2021Trip type: Traveled solo
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded Nov 2, 2021
Dear Vjinto, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, our cleanliness and excellent service. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager
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Rory46 wrote a review Oct 2021
London, United Kingdom22 contributions11 helpful votes
5 stars MUST equal great service, or at least good service. The rooms are tired, with old equipment (eg TV) that would not have been out of place on the 1990s. Everywhere feels dark and dowdy, reception area, restaurants, lifts etc. This is not a 5 star hotel, other than its size, and if size matters then staffing, both by numbers and quality, needs to match. “No room at the Inn” despite having a room to sleep in - this place does not know how to run a hotel, a restaurant, a kitchen. Everything felt like panic, and some elements would not have been out of place in FAWLTY TOWERS. No availability to eat in the hotel, despite the Lounge not being full, but no one helped seat guests (myself included) and then once seated no one produced a menu, a drink, even a “catch of the eye” hence the only solution was to get up, and leave. And even then no one came to say “please don’t go, we will sort it” … if anything, it seemed a relief that there was one less customer to assist. Room service was the only option, and again for a 5 star hotel, the room service offering is extremely limited. Club sandwich or burger was about it, although there were two offerings of CAVIAR, which just shows how wrong a hotel can get it. Room service arrived very late, was cold on arrival. Thank goodness bread was provided, the rest was largely inedible. Fairmont hotels generally reliable in other major Cities, but in Geneva I have to say I would have been better off booking a 3 star airport hotel.
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Date of stay: October 2021Trip type: Traveled on business
Room Tip: If a bed for the night is all you want, you will do significantly better elsewhere. If service,...
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded Oct 7, 2021
Dear Rory46, First of all, I would like to thank you for posting a review of your recent experience at the Fairmont Grand Hotel Geneva. I am, however, very sorry to learn that the Hotel's hardware, décor and software, namely our staff, fell short of your expectations. Please accept my sincere apologies for the undue aggravation and disappointment caused you in these various respects. Needless to say that I have urged my FloorTwo Lounge Supervisor and my Room Service Manager to take immediate actions with their respective teams to ensure that the unacceptable, luckily isolated, incidents you report do not recur in the future. For your information, we are currently working on an extensive renovation project that will definitely include all the other aspects you mention. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva under more favorable auspices, I remain, Yours sincerely, Thierry Lavalley General Manager
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LeslieG_8 wrote a review Sep 2021
Germantown, Tennessee247 contributions102 helpful votes
Stayed here for 2 nights as part of a tour. Nice hotel, but not as nice as I had expected. Rooms not very large, beds very hard and pillows very soft. The included breakfast was good with a wide range of choices, and served in an area with a great view of Lake Geneva. Hotel is right across the street from Lake Geneva and about 3/4 mile walk to the center of the old city. Hotel has an indoor heated pool. Nespresso machine in rooms. Robes, slippers, 2 bottles of water, adapter plug, lotion, shampoo, conditioner, shower cap, shower gel, refrigerator/mini bar in rooms.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
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Response from Fairmont Geneva, General Manager at Fairmont Grand Hotel Geneva
Responded Sep 26, 2021
Dear Mrs LeslieG_8, Thank you for taking the time to post a review about your experience at Fairmont Grand Hotel Geneva. We are delighted to learn that our facilities and service met your expectations and that you particularly enjoyed our great location, the breakfast and different facilities. Looking forward to the pleasure of welcoming you back to the Fairmont Grand Hotel Geneva during your future travels, I remain, Yours sincerely, Thierry Lavalley General Manager
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PRICE RANGE
$393 - $670 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Le Palace Hilton Geneva
LOCATION
SwitzerlandCanton of GenevaGenevaMont-Blanc
NUMBER OF ROOMS
412
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Frequently Asked Questions about Fairmont Grand Hotel Geneva
Which popular attractions are close to Fairmont Grand Hotel Geneva?
Nearby attractions include Bains des Paquis (0.2 miles), La Chocolaterie de Geneve (0.3 miles), and Brunswick Monument (0.2 miles).
What are some of the property amenities at Fairmont Grand Hotel Geneva?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Fairmont Grand Hotel Geneva?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Fairmont Grand Hotel Geneva?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Fairmont Grand Hotel Geneva?
Yes, parking is available to guests.
What are some restaurants close to Fairmont Grand Hotel Geneva?
Conveniently located restaurants include Intensus, Fiskebar, and Bayview.
Are there opportunities to exercise at Fairmont Grand Hotel Geneva?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Fairmont Grand Hotel Geneva have an airport shuttle?
Yes, Fairmont Grand Hotel Geneva offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Fairmont Grand Hotel Geneva located near the city center?
Yes, it is 0.6 miles away from the center of Geneva.
Are any cleaning services offered at Fairmont Grand Hotel Geneva?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairmont Grand Hotel Geneva?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.