From time enter the Fairmont Hotel you feel your in present of being on great vacation . The room clean,plenty of towels,mattress comfortable and safe in room for valuables. Wallking distance to the lake and to red bus tour pickup. The breakfast has more than enough to choose from and worth money There is pub walking distance to hotel for quick lunch and dinner at reasonable price The pool is one of best pools . The staff is wonderful anywhere you go in hotel to help you . The tub in room was little hard for me to get into because of my limited hip flexion maybe another bar near cloth line wall would help entrance into the tub. I use the shower in pool area more for my daily washing for safety. thank all staff for wonderful time at their hotel.
Service from Pierre Louis was exceptionally good! A wonderful young man who is a total credit to Fairmont Hotels and the Fairmont Grand in Geneva in particular. We had a short stay of two nights; each evening in the bar was relaxing, professional and very impressive; not least the quiet, unassuming, but warm service from Pierre. Thank you very much. Geoff and Jo W.
Good food and great service. Food is tasty and also wine selection is good. Desert was very good. Our waiter Remi was extremely friendly and helpful. Also the restaurant has a great view of the lake and fountain. I would recommend for a night out.
The hotel is well located on the lake in Geneva, but you could be paying a lot for a room facing into a courtyard. The staff were friendly and helpful. There is an extensive breakfast buffet plus eggs-to-order, and the restaurant has a great view of the Jet D'Eau. The room and bathroom are spacious, but there is limited closet space if you plan to unpack. There is no iron or ironing board in the room. There is a Nespresso machine for coffee but you can't make tea. The hairdrier is an old fashioned bathroom fixture, requiring you to hold in a button while using it. There are limited charging outlets (and one didn't work).
At last a 5 star Spa which lives up to its reputation. The welcome at the reception was delicate and calming followed by a wonderful time in the relaxation room. The massage and facial were just as relaxing and applied by the hands of an excellent therapist. I will never forget this moment of pure bliss.
Great Service Personell, world class concierge service, super location in Geneva and outstanding breakfast. Pool very vice and not crouded at all The Building is probably around 1970 from the design of it. The hotel is quite pricey as it runs a 5 Star Service.
I arrived to Geneva with incorrect dates reservation in another hotel. A very kind professional employee (sorry i didn’t get the name) at hotel Beau Rivage Hotel escorted me to the next door hotel Fairmont. The hotel was fully booked because of some event going on, however, thankfully i was given a room for 1 night (i only needed 1 night). Check in process smooth & super friendly. The room was big enough for 1 person & had incredible view of the Jet d’eau. The bathroom was great. Had a shower inside the bathtub. & there was a bidet, plus points! Plenty of towels. I needed a car transport to Zermatt the following day & The hotel concierge were very friendly & helpful in making it happen. Hotel’s location is excellent, 10 minute walk away from the shopping streets. My only compliant would be the air-conditioning. Hot Geneva summer requires stronger colder AC. Would i recommend? Absolutely. Would i return? Absolutely.…
For a once grand property, this is now a 3 star at best. A very disappointing series of missteps: - Room smells of smoke - iPad information system never logs in - TV speakers blown - Bathroom floor is so used gray marble is stained brown - No US or UK adaptors - Mirrors, etc are rusted and flaking - Breakfast was chaos - apparently everyone turned up at the same time and this was hard for them... - Steam Room / Hamman closed We decided not to make a fuss. Went to checkout early and go elsewhere. They didn't even asked why. One assumes this is a common occurrence. We're not very familiar with Fairmont except for the Savoy. This is a long long way from that quality and woefully underepresents our experience of other Swiss luxury hotels. La Reserve, President Wilson, etc all make an effort. Not the Fairmont. Go elsewhere.…
So far one of the best hotels that ive been to, location is perfect just infront of the lake and the fountain. Restaurants and Shops are near to the hotel. Rooms are well sanitized and clean. Staff are nice and accomodating. I will definitely will returned everytime im in geneva.
Excellent Hotel, kind staffs. Rooms are very nice and clean. Good service. Approachable staff. We really enjoyed our stay here in fairmont hotel. Keep up the good work more power and God bless you all