...In a good location, It's close to the markets and shopping area and to the river...

The location of this hotel compared to some other similar competitors is not as good, and the building is certainly not good looking... Any family trip and this will definitely be our go to location from now on...

I absolutely love the location and the amenities / services the Mandarin Oriental offers (like the well equipped gym facilities)...

...The location is brill and only a short walk across the bridge to Bel Air bus station...

Best Location, Best Service!...

...Location was nice near the Jet D'eau and close to the shops and Old Town...

As expected from Mandarin Oriental, Geneva location was well kept and decorated...

...Great location right on the water...

Great location, contacted by the hotel before check-in which was great, on checking in received one of my requested Fan benefits, which was ok. Room was great, clean and fresh but no view...

...The rooms are spacious and well-furbished, the food (whether it be room service, breakfast or bar food) is always of a high standard and the location cannot be beaten. A great hotel and my go-to location when in Geneva...

...The location is excellent - walking distance to the center of Geneva with excellent views of the lake...

...Beautiful hotel, prime location, wonderful staff, amazing food - what else does one ask for Team went above and beyond to make the stay special...

...The hotel is in an excellent location, just minutes walk from the shops...

...The room was elegant and clean, the pillows very fluffy, and i had a desk to work on, which is appreciable when you have to do business...

...Our room was for 3 and they put 3 tea bag...

...The rooms were cozy, perfect with the comfiest bedding I’ve experienced in years!...

...The room was classy, luminous and well decorated and the pillows were particularly soft...

...It may not be the most modern or up to date design, but it is the most calming and welcoming of all the MO properties I have staid at...

...The Mandarin Oriental is an inspiration for me to make such a nice environment in my home...

...But the lobby is small and not impressive other than the beautiful flowers... The rooms are pretty and the views over the river are also very nice... It looks like a cheap theme restaurant which you don’t expect...

...The room was beautiful and the bed super comfy...

As expected from Mandarin Oriental, Geneva location was well kept and decorated. We stayed in the mandarin room; The room was clean and newly renovated... It has a hint of modern contemporary design while keeping the MO traits...

...We were given updated rooms which were fabulous: beautifully designed, super comfortable and clean, luxurious, great amenities, and good gym...

...The room was spacious and had great amenities (I already miss that fluffy wardrobe), and a welcome cake for Chinese new year...

...Room is spacious and nice, perfectly clean...

...The renovated rooms are extremely comfortable with a contemporary feel... The new Japanese restaurant has connections to the Matsuhisa group (Nobu, Matsuhisa, etc.)...

Very nice hotel, stayed for 1 night - room was very spacious, clean and very nicely decorated...

Amazing service and amazing room... First of all we were upgraded without asking for anything and then we were served complimentary Champagne, cookies and chocolates in our suite... The room was elegant and clean, the pillows very fluffy, and i had a desk to work on, which is appreciable when you have to do business...

...With a warm welcome from reception, a modern/well-appointed room with a breathtaking view and exceptional food, Mandarin Oriental Geneva is a unique experience of the highest hospitality Expectations...

...The rooms were clean , airy and amenities were nice, but the staff is really what put it over the top...

...We had a junior suite with balcony, which provided a view to the Rhone river and old city, and the investment was well-worth it...

...The rooms were cozy, perfect with the comfiest bedding I’ve experienced in years!...

Fine hotel and excellent amicable treatment yet rooms and in particular bathroom and toilet are very small and squeezed...

...But we slept in the biggest family room I have every tried, the size as big as some of the Presidential Suites in some city hotels. Their service was great, very extensive room service menu, and friendly staff who helped us with all our needs...

Amazing service from the welcoming to the cleanliness of the room, everything was perfect!... The room was classy, luminous and well decorated and the pillows were particularly soft...

...Giuseppe was exceptionally helpful advising us on a potential room upgrade as we were 7 people... The suite was very spacious and accommodated a group of seven...

Stayed at the Mandarin Geneva for a quick trip with another family... Giuseppe and Crew at the reception desk went well out of there way to accomodate our need to have all our rooms connected...

...We did have a problem with our room on the second night when a very prominent smell of someone smoking flooded our room, as non- smokers this was unbearable... They offered us another room straight away, but we ended up moving the following day because we were so tired...

...The rooms are pretty and the views over the river are also very nice... We had temperature issues in our room because the towel heater could not be switched off...

...Lovely and helpful staff members that are doing extra miles to satisfy our requests... I love to stay in Mandarin Oriental properties...

...Front desk, room service and breakfast - everyone was courteously engaging and proactive - big thanks to all of them... The room was spacious and had great amenities (I already miss that fluffy wardrobe), and a welcome cake for Chinese new year...

...Rooms are getting old but still big and comfortable in geneva standards...

...And yet, with a few exceptions, the rooms are all extremely comfortable, properly equipped and spacious...

...The rooms are spacious and well-furbished, the food (whether it be room service, breakfast or bar food) is always of a high standard and the location cannot be beaten...

...The renovated rooms are extremely comfortable with a contemporary feel...

...Got a newly renovated room with view onto river - what a view:) and perfect dinner at SACHI, the new restaurant...

...Aside from the personalised sweets in the hot air balloon we were treated to a room upgrade as MO members which was fabulous. The room itself was a little bland and could probably benefit from some artwork on the walls but it was super spacious and comfortable...

...We paid for two night around 2000 euros for room without view and finally after checkout they send me an email to pay for mini bar for things never was in room. Our room was for 3 and they put 3 tea bag...

...We had a junior suite with balcony, which provided a view to the Rhone river and old city, and the investment was well-worth it...

...I was about to leave and book a different place but they told me that the only thing they can do is move me to a higher floor with a slightly better view...

...Expensive for the size, lost a sport like jacket there which was never found...

...We paid extra and got the river view room, and it was so worth it...

...The level of sophistication and flavors of the Japanese’s dishes deserve a One Star Michelin *...

...I can't believe that it is affiliated with the Mandarin group...

...It was visually stunning and team was exceptionally kind... Merci Beaucoup to Florian, Eloise & Pierre...

...Incredible stay, thank you very much!...

...It has no place in hotel like Mandarin. It looks like a cheap theme restaurant which you don’t expect... We would expect table linnen en table service not a buffet and netting an boat accessories... Overall my expectations where to high I think...

...Thank you team Mandarin Oriental, Geneva...

...Dial the night manager is a gem and a true gentleman...

...Room is spacious and nice, perfectly clean...

...And two escort girls sitting in the bar at night is very low for a hotel like this...

...MO Geneva is must stay if in Geneva...

The Mandarin Oriental - Geneva is exceptional...

...We stay in approximately forty hotels a year but this has blown every hotel since their birth out of the water!...

...The room was elegant and clean, the pillows very fluffy, and i had a desk to work on, which is appreciable when you have to do business...

...And the rooms are a good size and have AC and they provide a hose for the toilet as well...

...Amazing stuff, we were very well looked after... Room was spacious.Overall a great experience staying at mandarin oriental Geneva...

Amazing service from the welcoming to the cleanliness of the room, everything was perfect!...

...The room was very spacious and clean and the bathroom was very well equipped...

...The Mandarin Oriental is an inspiration for me to make such a nice environment in my home... I would expect it to be a washed, cleaned bathrobe because it's making a point with the skin and from there it could cause many problems...

...The hotel was pristine with views overlooking the lake... Everyone from the doormen to the front desk staff to the cleaners were super friendly and attentive...

rooms are very good, confortable and clean...

...The maintenance man came and told us we shouldn't put water in the iron... Also our soap in the shower was finished...

...No pool though although they have a nice spa for male and females...

As expected from Mandarin Oriental, Geneva location was well kept and decorated. We stayed in the mandarin room; The room was clean and newly renovated...

...We were given updated rooms which were fabulous: beautifully designed, super comfortable and clean, luxurious, great amenities, and good gym...

...Room is spacious and nice, perfectly clean...

Great location, contacted by the hotel before check-in which was great, on checking in received one of my requested Fan benefits, which was ok. Room was great, clean and fresh but no view...

Very nice hotel, stayed for 1 night - room was very spacious, clean and very nicely decorated...

Amazing service and amazing room. One of the best service we ever had in an hotel... First of all we were upgraded without asking for anything and then we were served complimentary Champagne, cookies and chocolates in our suite...

...At Mandarin Oriental Geneva employees go above and beyond to offer the highest level of hospitality services. With a warm welcome from reception, a modern/well-appointed room with a breathtaking view and exceptional food, Mandarin Oriental Geneva is a unique experience of the highest hospitality Expectations... Honourable mention for all the collaborators and Yakumanka restaurant!... An outstanding stay I highly recommend...

...The rooms were clean , airy and amenities were nice, but the staff is really what put it over the top. When we even tried to do anything on our own they were right there to take over and make our stay easy and peaceful... Matthieu (Concierge) was spectacular- helping with our activities and restaurant reservations in Geneva and even gave suggestions for other legs of the trip... He really made our time there beyond special... Another shout out to Victor B at the front desk- again- left no stone unturned and helped with every question we had... We even got a soda while waiting in the bar and it was presented with a small snack and with a gorgeous presentation...

At the Mandarin Oriental, Geneva, we were embraced by an exceptional blend of warm service and first-rate amenities. From our warm welcome to our departure, every staff member we interacted with demonstrated utmost professionalism and genuine care... Notably, the breakfast team went above and beyond, expertly serving our meals and enthusiastically guiding us on local sightseeing - a personal touch that we highly appreciated...

...The staff was incredibly attentive and kind and I can also highly recommend the restaurant Yakumanka... the Concierge was impeccable and my special thanks goes to the Room service and Davide's team!...

I absolutely love the location and the amenities / services the Mandarin Oriental offers (like the well equipped gym facilities). The staff and management are accessible, knowledgeable and keen to help... Every request is attended to with grace and efficiency...

...Decided to stay here for two nights during our recent visit to Geneva and what an amazing experience. Every staff we met were extremely courteous and helpful... The location is brill and only a short walk across the bridge to Bel Air bus station...

My family and I just had a wonderful breakfast at the Mandarin Oriental, Geneva. We were served by Thomas and let me tell you—he made our day!... He was so kind and informative about the areas to visit, he even got me a map and showed me sights and gave his recommendations... He is truly an asset to this hotel and brand, and we can’t thank him enough for a wonderful experience and the perfect start to our day... The service he provided us was absolutely wonderful and so special... We had a wonderful and delicious breakfast, but we would come back just for him!...

Excellent service from check in to check out. Giuseppe was exceptionally helpful advising us on a potential room upgrade as we were 7 people... The suite was very spacious and accommodated a group of seven... They also provided us with excellent Easter surprises…...

...Dear Florian, I was originally staying at another five star hotel in old town (Les Armures), which surprisingly had very high rating, and checked out after one night because of their poor service. I have always been impressed by the standard of service at Mandarin... - Professional and hospital staff: In particular, Eleonora Gambaro the front office manager was so helpful (recommending good dishes at the Peruvian restaurant), warm (always smiling), personable (remembering my name whenever she sees me in the lobby)... Other hotel staff, were also very helpful and lovely... Staff at Mandarin are very comfortable at making conversation with guest that makes them feel at home...

Best Location, Best Service! It's next to the city centre, 5min walking you will reach the centre, closer to main train station as well...

...The service team is perfect, the warm welcome from the welcome desk and other staffs, all are amazing, very friendly, helpful. If you could allow your guest to early check in (in some exceptions), would be great... Thank you team Mandarin Oriental, Geneva...

...Everyone knows your name and recognises you, i am used to stay in other hotel chains of the same quality level but it was the first time i stayed in Mandarin Oriental...

An absolutely first class experience. Thank you so much to all colleagues who made the stay such a positive week... From all of the support and help we received related to the function rooms for our EDC event, including teas, coffees, refreshments, lunches, support within the function rooms, IT etc... It always felt like the team of Mandarin Oriental colleagues were anticipating our every need and always there at exactly the right moment to offer or provide - truly exceptional people who made us all feel so welcomed with warmth at every moment... Also to the restaurant colleagues for lunches and breakfasts who made us feel very special with such genuine care and always welcoming greetings and attentiveness... And the superb front desk colleagues who helped projected sincere focus on the guest experience... I have nothing but positive appreciation for all colleagues who made our experience so memorable in every way...

...The true measure of a 5* hotel is its staff, and the Mandarin’s deserve an extra one. Front desk, room service and breakfast - everyone was courteously engaging and proactive - big thanks to all of them... The room was spacious and had great amenities (I already miss that fluffy wardrobe), and a welcome cake for Chinese new year... Breakfast was Generous (capital G!)...

...MO takes hospitality to a new level, including switching the hammam back on after it was closed at 8pm, so I could relax by myself at the end of a very long and tiring work day. The staff and service were perfection from start to finish...

...Beautiful hotel, prime location, wonderful staff, amazing food - what else does one ask for Team went above and beyond to make the stay special. From Front desk, concierge, room service, housekeeping, breakfast team everyone made sure that when you saw anyone they enlighten your day... MO Geneva is must stay if in Geneva...

I always receive a warm welcome when I visit this hotel. The rooms are spacious and well-furbished, the food (whether it be room service, breakfast or bar food) is always of a high standard and the location cannot be beaten...

The Mandarin Oriental - Geneva is exceptional... The service from the concierge team is as good as it gets and I have stayed in 5-star luxury hotels all over the world...

I don't think my children will ever forget the welcome they received at this hotel. We stay in approximately forty hotels a year but this has blown every hotel since their birth out of the water!... Aside from the personalised sweets in the hot air balloon we were treated to a room upgrade as MO members which was fabulous... The staff are slick and super friendly, they cannot do enough for you... Breakfast was a highlight, not just for the fabulous array of food on offer but for the wonderfully, cheerful manager who seems to have even the busiest service under control...

Amazing service and amazing room... First of all we were upgraded without asking for anything and then we were served complimentary Champagne, cookies and chocolates in our suite... The room was elegant and clean, the pillows very fluffy, and i had a desk to work on, which is appreciable when you have to do business...

...At Mandarin Oriental Geneva employees go above and beyond to offer the highest level of hospitality services. With a warm welcome from reception, a modern/well-appointed room with a breathtaking view and exceptional food, Mandarin Oriental Geneva is a unique experience of the highest hospitality Expectations... Honourable mention for all the collaborators and Yakumanka restaurant!... An outstanding stay I highly recommend...

...When we even tried to do anything on our own they were right there to take over and make our stay easy and peaceful. Matthieu (Concierge) was spectacular- helping with our activities and restaurant reservations in Geneva and even gave suggestions for other legs of the trip... Breakfast buffet was the best we had in Switzerland... We even got a soda while waiting in the bar and it was presented with a small snack and with a gorgeous presentation...

At the Mandarin Oriental, Geneva, we were embraced by an exceptional blend of warm service and first-rate amenities... Notably, the breakfast team went above and beyond, expertly serving our meals and enthusiastically guiding us on local sightseeing - a personal touch that we highly appreciated... The hotel's Peruvian restaurant was a gastronomic delight... In all, the Mandarin Oriental, Geneva offered an immersive luxury experience that exceeded our expectations... We wholeheartedly recommend it and eagerly anticipate our next visit...

...The staff was incredibly attentive and kind and I can also highly recommend the restaurant Yakumanka... the Concierge was impeccable and my special thanks goes to the Room service and Davide's team!...

...Stayed at the Mandarin Geneva for a quick trip with another family. From the minute we walked in the entire staff was ready to go over and beyond... Giuseppe and Crew at the reception desk went well out of there way to accomodate our need to have all our rooms connected... That was just the start, they provided kids with a spectacular Swiss chocolate Easter candy montage for them to enjoy, recommendations and reservations to some really fantastic dining options...

...The staff in particular were wonderful - they were really helpful and made me feel very welcome throughout my stay (particularly the staff working in the restairant during breakfast). The room was very spacious and clean and the bathroom was very well equipped...

My daughter and I stayed at the mandarin oriental for a 5 day site-seeing visit and couldn’t have asked for a better experience. The hotel was pristine with views overlooking the lake... It was really centrally located for getting to all the tourist attractions and we ended up walking to the majority of our destinations... Everyone from the doormen to the front desk staff to the cleaners were super friendly and attentive... They offered us another room straight away, but we ended up moving the following day because we were so tired... Overall this was a great stay and we thoroughly enjoyed it...

...I enjoyed my stay at Mandarin Geneva very much... Other hotel staff, were also very helpful and lovely... Staff at Mandarin are very comfortable at making conversation with guest that makes them feel at home... - comfortable River view room... Loved opening the window and breath the fresh air, listening to the church bell, and watching time go by...

...The property has such a calming energy that it really soothes me every time I'm there, it almost have therapeutic effect on me...

Best Location, Best Service! It's next to the city centre, 5min walking you will reach the centre, closer to main train station as well... Great conference facility with beautiful view, the best choice for cooperate groups...

...Most viewing sites are in walking distance... The service team is perfect, the warm welcome from the welcome desk and other staffs, all are amazing, very friendly, helpful... If you could allow your guest to early check in (in some exceptions), would be great...

...Everyone knows your name and recognises you, i am used to stay in other hotel chains of the same quality level but it was the first time i stayed in Mandarin Oriental...

An absolutely first class experience... From all of the support and help we received related to the function rooms for our EDC event, including teas, coffees, refreshments, lunches, support within the function rooms, IT etc... Also to the restaurant colleagues for lunches and breakfasts who made us feel very special with such genuine care and always welcoming greetings and attentiveness...

...MO takes hospitality to a new level, including switching the hammam back on after it was closed at 8pm, so I could relax by myself at the end of a very long and tiring work day. The staff and service were perfection from start to finish... Every detail has been thought of - and things I hadn't even thought of had been thought of...

...All the staff members were very professional and always ready to help and satisfy all of us... A big THANK YOU to everyone who welcome us in such a warm way!...

...Beautiful hotel, prime location, wonderful staff, amazing food - what else does one ask for Team went above and beyond to make the stay special. From Front desk, concierge, room service, housekeeping, breakfast team everyone made sure that when you saw anyone they enlighten your day...

I always receive a warm welcome when I visit this hotel. The rooms are spacious and well-furbished, the food (whether it be room service, breakfast or bar food) is always of a high standard and the location cannot be beaten... A great hotel and my go-to location when in Geneva...

The Mandarin Oriental - Geneva is exceptional. The location is excellent - walking distance to the center of Geneva with excellent views of the lake... The renovated rooms are extremely comfortable with a contemporary feel... The service from the concierge team is as good as it gets and I have stayed in 5-star luxury hotels all over the world... Overall, I strongly recommend this hotel...

I don't think my children will ever forget the welcome they received at this hotel... Aside from the personalised sweets in the hot air balloon we were treated to a room upgrade as MO members which was fabulous... The hotel is in an excellent location, just minutes walk from the shops... The staff are slick and super friendly, they cannot do enough for you... Breakfast was a highlight, not just for the fabulous array of food on offer but for the wonderfully, cheerful manager who seems to have even the busiest service under control... If you are a chocolate lover, I highly recommend buying the Choco pass, it was a great way to get to know the city and for once the children didn't moan about walking!...