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2/4/2018 2/5/2018
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    Mercure Plaza Biel

    Neumarktstrasse 40 | Postfach 3376, Biel 2502, Switzerland
    011 41 32 580 03 89
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    2/4/2018 2/5/2018
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    $132
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    Traveler (79)
    Room & Suite (49)
    Dining (19)
    Overview
    • Excellent24%
    • Very good56%
    • Average14%
    • Poor5%
    • Terrible1%
    Travelers talk about
    “old town” (7 reviews)
    “nice rooms” (3 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (383)
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    1 - 5 of 98 reviews

    Reviewed 2 weeks ago

    The service of the Man at the reception must improve, asked him to help me to find a restaurant on January 2 2018 and his answered me: I can't find because all restaurant are closed today! This is ridiculous, a receptionist at Hotel Elite helped...More

    Review collected in partnership with Accorhotels.com
    Thank sandrahS660JE
    Response from Mercureplaza, Admiistration Trainee at Mercure Plaza BielResponded 1 week ago

    Dear Sandrah, Thank you for taking the time to tell us about your experience at the Mercure Plaza Biel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

    Hotel's Favorite
    Reviewed June 20, 2017

    We stayed here again only one night from 4-5 June 2017. Yes we were very dissappointed about the quality of this first class Mercury Plaza Hotel, we arrived here on a Sunday not knowing that they do not serve dinner on Sunday!!!! So we went...More

    Thank Suntara
    Response from Mercureplaza, Manager at Mercure Plaza BielResponded July 21, 2017

    Dear Suntara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in Biel even though the Hotel did not meet completely your expectation and hope to see you again very soon. Sincerely, Chloé Bovet Assistant Manager

    Reviewed 2 weeks ago via mobile

    Hotel is very basic, rooms and bathrooms are nice for the price you pay. Staff is friendly and a good place to pass a night or two. Nice views and we ordered room service good options and choices, if ever in Biel again we will...More

    Thank ArchMan510
    Reviewed August 31, 2017

    It is the 2nd time we stayed at this hotel. The location is very good as you are in the centre of the town. This time we holidayed with family and the hotel was ideal for that occasion.The staff are very helpful and breakfast is...More

    Review collected in partnership with Accorhotels.com
    Thank I8430TYjonathant
    Reviewed July 31, 2017

    It is a clean hotel with modern bathroom, a comfy bed, and coffee making utilities in the room. The coffee variety for breakfast is good. I liked my latte machiatto a lot: both its look and its taste. The only negative thing is the noise...More

    Thank Bengiyle S
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Concierge
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • $120 - $187 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 100
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Booking.com, Hotels.com, Orbitz, Expedia, Agoda, Travelocity, Priceline, HotelQuickly, Cancelon, TripOnline SA and getaroom.com so you can book your Mercure Plaza Biel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Switzerland >
    • Canton of Bern >
    • Biel
    • Also Known As
    • Mercure Plaza Biel Hotel Biel ,
    • Accor Plaza Biel
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    Traveler (79)
    Room & Suite (49)
    Dining (19)
    Hotel & Grounds (57)
    Bathroom (8)
    Business Center & Event Rooms (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    starwalkerjimmy
    March 14, 2015|
    AnswerShow all 2 answers
    Response from Mercureplaza | Property representative |
    Good morning, The breakfast buffet costs CHF 21.00 / Person. I wish you a nice day and we hope that we will have the chance to welcome you. Best regards, Ilona Gloor, assistant manager
    0
    Votes
    Google Translation
    PrinceAndrew
    September 27, 2014|
    Answer
    Response from Mercureplaza | Property representative |
    Good morning, The paking is located in our undergound. To access you have to ask the key at the reception and they will indicate where it is. We have 18 parking places (limited) and it costs CHF 15.00 / night. We hope... More
    0
    Votes
    Google Translation
    Room Tips
    "Rooms away from the bar are quieter."
    Read review
    "Street-side rooms a bit noisy"
    Read review
    "the rooms with a river view are better"
    Read review
    "I suggest requesting higher floor at weekends re: basement nightclub."
    Read review
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