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Hotel National AG

Traveler (96)
Room & Suite (35)
Dining (7)

About

#25 of 30 hotels in Bern
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Family Rooms
Non-smoking rooms
Suites

Location

Full view
100Great for walkers
Grade: 100 out of 100
93Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
286Reviews
2Q+A
31Room tips
Traveler rating
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Popular mentions
My wife booked a single room when I was taken to Bern hospital with a heart attack, and the staff were amazing throughout her stay. They supported her and took care of her needs whilst she was alone in a foreign city. Magdalena even offered to put us up for a night when we struggled to find a hotel on my discharge. The room was small, but quite adequate for her needs, and she had no problem with noise at all. The hotel is close to the station and the main attractions of this beautiful city. Obviously our view of this hotel is coloured by illness I suffered, but my wife had no complaints what so ever about her stay. We would have happily stayed there after discharge if we could have got a room.
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The photos on the internet of this hotel mislead you. We originally had a dobble room. What we have overlooked is that it has an outside bathroom. The choice was therefore to keep that or change into a “smaller room” with bathroom. As a pregnant woman you have to go to the toilet more often so we have chosen the room with bathroom. However, the room is so extremely small. My husband and I had to sleep separately in a very small single bed and the toilet is so small that you prefer not to shower. The room had no curtains so with a toddler quite annoying. Everyone wakes up early by the light. Incredibly noisy and warm in the room. The elevator has two doors that you have to operate manually. To get to the exit you have to ask through the reception to let the elevator go down further. Super annoying every time. The keys must also be handed in at the reception every time you leave. Don't be fooled with the free breakfast !!! The breakfast is pure pair of cheap slices of cheese and ham, and hard-baked croissants. I wanted a hard boiled egg and the waitress said; “that's what we have” ... runny eggs which I can't eat as a pregnant women. This hotel is definitely not suitable for families, people with disabilities or people that are looking for a little quiet soundless room. Photos on the websites are misleading! Even when you enter the hotel you see all the photos that do not match reality. For this price you can get much better hotels outside Bern or even in Bern. It’s a shame they call this a 2* hotel cause this is more like a hostel or guestroom. We were so so happy after 2 nights lack of sleep to finally leave this awfull hotel.
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Stayed here for 4 nights for a conference at the Kursaal. Good points - it was among the cheaper hotels (still expensive by UK standards, but so is the rest of Bern), and about 25 min walk from the conference centre (or a short tram ride), walking distance from station, decent hot water and good water pressure in shower. Free wifi but not reliable. Less good points - I had a really tiny room on the top floor, a shower room / toilet smaller than a cupboard, lots of noise from trams outside at all hours, a smell of stale cigarette smoke throughout the hotel, one very flat and uncomfortable pillow on the bed, tiny rough towel in the bathroom, and particularly, a really disappointing breakfast that was very limited and unappetising, with minimal choice, brown and very sweet fruit salad, and croissants that were very stale. It’s quite quaint and interesting as a building (attached to a theatre, with an old style ‘open’ lift) but the website photos are very flattering and don’t convey the unpleasant smoke smell or the tiny size of rooms / windows on the top floor. If I return to the city I would find somewhere else to stay.
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The hotel is 4 minutes walk from the station. As others have mentioned, it is a heritage building with a quaint elevator. We came early and left our bags in the locker provided by the hotel and walked around the incredibly beautiful old town. we got a pass for free transport in Bern and we used it liberally. Our room 305 was a corner room with two windows giving it a spacious look. There was a tea kettle in the room but no fridge or minibar. The room has heaters but no AC. The elevator goes only till the 4th floor so you have to climb up to the 5th floor with bags so inform them in advance if you have mobility issues as we did and they were sweet enough to give us a 3rd floor room. . breakfast was included in the room rate and was adequate. not much variety- one type cheese, cold cuts, eggs, cereals and also freshly squeezed orange juice. The reception staff was amazing. all the ladies were so incredibly helpful, well informed and ever smiling. They need a special thanks. Be aware, that Swiss hotels make you pay the Swiss Frank rates even if you have booked in euros so you could end up losing money as we did in the exchange rate. So Book in Swiss Franks only. Breakfast could have more variety.
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In Bern, we could book the Hotel National at the last minute, after our original choice had to shut down due to an unfortunate fire. National is a simple, old-school hotel with its own restaurant & a classic wooden elevator. Has about 46 rooms with basic to nicer furnishings. Being located close to the railway station & just opposite the tram stop does give it an edge over some other luxury hotels. All the major tourist attractions are within easy walking distance. Highly recommended for a short stay in the capital to experience the “urban” Switzerland.
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PRICE RANGE
$123 - $259 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
national hotel bern
LOCATION
SwitzerlandCanton of BernBern Mittelland DistrictBern
NUMBER OF ROOMS
46
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