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Best Western Hotelbern

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Traveler (180)
Room & Suite (268)
Dining (48)
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Overview
  • Excellent20%
  • Very good51%
  • Average24%
  • Poor4%
  • Terrible1%
Travelers talk about
“old town”(47 reviews)
“train station”(32 reviews)
“central location”(13 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
4 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (510)
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Traveler rating
48
108
62
12
7
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48
108
62
12
7
Show reviews that mention
All reviewsold towntrain stationcentral locationrestaurant staffclock towerroom facingeuropean standardswould stay againlocation is excellentbusiness tripclean roomsshort walkreception staffvery nice hotelbreakfast buffetenjoyed my stayno air conditioning
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11 - 15 of 237 reviews
Reviewed August 26, 2017

This hotel is extremely well situated in the centre of the beautiful old town. I had an inside facing room which was quiet and immaculately clean. The bed was Swiss-style and comfortable. It was quiet. The staff were very efficient and helpful. I ended up...More

Thank Stefan C
Response from HOTELBERN, Leiter Front Office at Best Western HotelbernResponded August 27, 2017

Dear Stefan Thank you very much for you highly appreciated and nice Feedback. We are very happy to read that you enjoyed our Location. Very nice is as well the compliments for our staff. We will let them all know. We would be very happy...More

Reviewed August 17, 2017

Just few minutes walk from Child Eating Fountain, the Zytglogge and Bern Central Station, so we are very close to the shopping areas and reach public transportation with ease. The room we stayed are not big but clean, comfortable and quiet (we stay on the...More

Thank Ruslanli
Response from HOTELBERN, Verkaufsleiter at Best Western HotelbernResponded August 24, 2017

Dear Ruslanli Thank you for this great review. We are very happy to see you was content with our facilities during your stay. I just forward your comment to our staff members. Once again, thank you for your feedback and we hope to welcoming you...More

Reviewed August 7, 2017 via mobile

Lovely staff. Rooms are big . Worth the money . bathroom is small but so clean. We enjoy our stay there but Bern is so quite it is better to stay in Interlakn is much adventure and active until midnight

1  Thank Habib S
Response from HOTELBERN, Verkaufsleiter at Best Western HotelbernResponded August 10, 2017

Dear Habib S Thank you for this great Feedback. We would be pleased to welcoming you back in the future. Best regards, your Hotel Bern Team

Reviewed August 6, 2017

The hotel itself was in a great location in the old town close to everything. The room we stayed in was a little small but was comfortable and well priced. The staff were extremely friendly and helpful. Fine for solo or budget travellers.

Thank Guven P
Response from HOTELBERN, Verkaufsleiter at Best Western HotelbernResponded August 7, 2017

Dear Guven P Thank you for staying in our Hotel and the positive Feedback. It would be a pleasure to welcoming you back next time you are in Berne. Kind regards, your Hotel Bern Team.

Reviewed July 31, 2017

Our room was huge, for American or European standards, it does not matter. The location was superb just around the corner from the Clock Tower. The beds were comfy, it was nice to have a table, chairs, and a coach to feel more at home...More

Thank krenno2
Response from HOTELBERN, Verkaufsleiter at Best Western HotelbernResponded August 2, 2017

Dear krenno2 Thank you for your stay and the following review on tripadvisor. It is a pleasure to hear that you have had an enjoyable stay with us and we thank you very much for sharing your feedback with us! We looking forward to welcome...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Business Center with Internet Access
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
$158 - $273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Bern
#8 Business Hotel in Bern
#9 Luxury Hotel in Bern
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$158 - $273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Bern
#8 Business Hotel in Bern
#9 Luxury Hotel in Bern
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (180)
Room & Suite (268)
Dining (48)
Pool & Beach (1)
Amenities (47)
Family and Play Areas (1)
Questions & Answers
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quietgal123
April 10, 2018|
AnswerShow all 2 answers
Response from Pauline D | Reviewed this property |
If you pay by credit card, you have the option if selecting US dollars or Swiss francs. I don't know if they do a currency exchange for cash, but I saw one at the Zurich aurport. This hotel has one "ironing room" on the 4th... More
0
Votes
Lilia A
October 24, 2017|
AnswerShow all 4 answers
Response from Tracy N | Reviewed this property |
No they aren’t, we were provided with a fan but in the hot summer weather it barely provided any relief.
1
Vote
wendylamcheng
August 15, 2017|
AnswerShow all 2 answers
Response from HOTELBERN | Property representative |
Unfortunately we have no self service laudnry.
0
Votes
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Room Tips
"I was first offered a room on a lower floor but this felt very dark--one floor up and it was much brighter..."
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"Rooms on the top floors away from lifts are the most quiet"
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"My room was in the centre of the building with no outlook but this was fine for one night."
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"Amazingly close to everything and if it is not close, there is a tram to every and any part of the Bern."
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