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BEST WESTERN Hotelbern

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362 Reviews from our TripAdvisor Community

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Showing 170: English reviews
South Lyon, Michigan
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The good: The staff was attentive, polite, accommodating, and everyone I encountered spoke near perfect English. First rate staff. Very clean. You could not ask for a better location if you're a tourist in Bern. The Bad: No AC, for what they charge to not have air conditioning was a bit shocking to me. 40 franks to park overnight 2... More 

Helpful?
1 Thank sp0rk
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear spürk Thank you for your stay in our hotel and the time you have taken to write a review on tripadvisor. Furthermore, we thank you for the positive as well as negative inputs. It always helps us to improve our quality standards. We looking forward to welcome you again in our hotel. Best regards Claudia Mende, Sales & Marketing More 

Oslo, Norway
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Very good location! Ok price. The staff were really polite and friendly. The food was fine, good cheese (the staff was serviceminded). The room was ok (312) I could here sounds from the neighbouring rooms though, but it did not drive me nuts.

Helpful?
Thank Norwegian77
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Norwrgian77 We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. We're really pleased to hear that you liked most parts of your stay. Once again thank you very much for choosing our hotel and we would be pleased to welcome you back as... More 

Durham, UK
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in this hotel for 2 nights in June. Our room was good and clean but the bathroom was quite small and a bit dated. There was no air conditioning unit in the room but we were provided with a fan. Unfortunately this appeared to have been a bit worn and if you had it on a higher setting... More 

Helpful?
Thank SealGirl
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear SealGirl Thank you for being our guest during your recent visit to Berne. We're really pleased to hear that you liked most parts of your stay. We will take note of your other comments and make sure we put more attention to them. We would be pleased if you gave us the chance to welcome you back as our... More 

Washington DC, District of Columbia
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The service was great. The room, however, was tiny. Yes, I know it's Europe, but if I had another person in the room with me it would have been extremely cramped. The shower was small, as well. Instead of bottle amenities, they have a fixture in the shower with shampoo and conditioner that you can get out yourself. The style... More 

Helpful?
Thank ladymacb29
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear ladymacb29 We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. We're really pleased to hear that you liked most parts of your stay. Once again thank you very much for choosing our hotel and we would be pleased to welcome you back as... More 

Reno, Nevada
Level Contributor
424 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is a budget friendly hotel in the old city. It is a short walk from the Bern train station. The hotel room and bathroom are very clean. If you are looking for a fancy room, fancy bath products, etc, this is not your hotel. If you are looking for a clean room in the old city that is... More 

Helpful?
Thank Heather M
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Heather Thank you for choosing the Hotel Bern as your hotel in Berne. We greatly appreciate your decision to share your valued feedback with us via Tripadvisor. we are pleased to hear you were satiesfied with our staff, breakfast as well the cleanliness. Furthermore, we thank you as well as for the negative inputs. It always helps us to... More 

Boston, MA
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 21, 2016 via mobile

Great stay. I was there for one night. It is clean and comfortable. Close proximity to all the major sites. We ate at a great restaurant named Luce down the street. Only complaint I have is the unsecured luggage storage prior to check in. They store it in a room adjacent to the main desk, that is unlocked and guests... More 

Helpful?
Thank km18766
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear km18766 Thank you for your stay in our hotel and the time you have taken to write a Review on tripadvisor. Furthermore, we thank you for the positive as well as negative inputs. It always helps us to improve our quality standards. We would be happy to welcome you back in our hotel and sending you our best regards.... More 

Ipswich, United Kingdom
Level Contributor
139 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed May 24, 2016

This hotel is in an attractive building well situated in the Old town, but only 10-15 minutes easy walk from the main station. Some of the walk to it is under cover as a lot of the streets in the old town have covered promenades. I wouldn't bother getting a taxi or tram from the station unless you have a... More 

Helpful?
2 Thank loopy101
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear loopy101 We wish to thank you for choosing to stay at the Hotel Bern and for taking the time to share your experience with other travellers. Thank you too for these positive comments, they are much appreciated. We would be pleased to welcome you back as our guest in the nearest future and send our best regards from Hotel... More 

Calgary, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2016

Funky hotel room but great size, super view of the old roof tops, quiet, and close to everything. Breakfast was extra, but with a good variety to choose from. Wonderful sound of the church bells ringing and the pigeons cooing. Shopping and plenty of restaurants nearby.

Helpful?
Thank MmeSquirrel
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear Guest Thank you for giving us feedback concerning your stay. We are happy that you enjoyed your stay with us. We would be happy to see you again during your next trip to Berne. With best regards, Claudia Mende, Sales & Marketing More 

Berneck, Switzerland
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 15, 2016 via mobile

We stayed in this hotel for 2 nights in a recent trip to Bern. It's located in the centre and a short walk to everything! We were offered a free bus and train ticket from the hotel but never used it as we walked everywhere - it's all so close! Highly recommend this hotel to anyone planning on staying in... More 

Helpful?
1 Thank MichelleByrne79
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear MichelleByrne79 We wish to thank you for choosing to stay at the BEST WESTERN HOTELBERN and for taking the time to share your experience with other travellers. Thank you too for these positive comments, they are much appreciated. We looking forward to welcome you back in the nearest future and send you our best regards. Claudia Mende, Sales &... More 

Modesto, California
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 11, 2016

I stayed at the Hotel Bern for 2 nights. The hotel itself is very nice. The breakfast area was very well attended with a variety of foods to eat. The hotel staff was excellent! My only complaint would be the room. You accept the fact most hotel rooms are small in Europe, but we had a very small room and... More 

Helpful?
Thank TRIPSTER077
HOTELBERN, Verkaufsleiter at BEST WESTERN Hotelbern, responded to this review

Dear TRIPSTER077 Thank you for being our guest during your recent visit to Berne. We appreciate your decision to share your valued feedback with us via tripadvisor. We are delighted to hear you were content with your our restaurant’s breakfast offer, our location and as well as our staff. We would be pleased if you gave us the chance to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotelbern

Address: Zeughausgasse 9, Bern 3011, Switzerland (Formerly Bern Hotel)
Location: Switzerland > Canton of Bern > Bern Mittelland District > Bern
Price Range: $167 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotelbern 4*
Number of rooms: 99
Reservation Options:
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Hotel Style:
#6 Family Hotel in Bern
#6 Luxury Hotel in Bern
#6 Romantic Hotel in Bern
#8 Business Hotel in Bern
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