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Ambassador Hotel

Seftigenstrasse 99, Bern 3007 Switzerland
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Traveler (145)
Panoramas (16)
Room & Suite (90)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 10/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ambassador Hotel
Updated 10/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#21 of 33 hotels in Bern
The four-star Hotel Ambassador near the Gurten funicular station is just a seven-minute ride from the city center by tramway (public transport free of charge for hotel guests). The SPA area, the parking garage and internet access may be used free of charge by our hotel and seminary guests. The gastronomy provides a hotel bar, the bistro, the panoramic restaurant "Le Pavillon" with international specialties and the Japanese teppanyaki restaurant "Taishi". The conference and banqueting department provides eight function rooms for up to 280 persons.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Indoor pool
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Full body massage
Baggage storage
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Room service
Flatscreen TV
Bath / shower
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Good to know
Great View
Languages Spoken
English, French, Spanish, German and 2 more
267Reviews3Q+A15Room tips
Traveler rating
  • 55
  • 126
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  • 22
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Time of year
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Popular mentions
SuperCubs wrote a review Aug 2020
The Netherlands123 contributions27 helpful votes
This hotel obviously caters to the tour groups and claims to be much higher end than it is. In fact, it's low-end from our experience. The AirCo did not work, reception at check-in did not seem well-trained. We had trouble getting into and out of parking. The shower handle cover came off when we turned it on. It was mostly clean, but the corners did not have detailed cleaning that is expected during COVID. Pillows were extremely uncomfortable. The safe door did not close or latch and the cooler fridge did not get cold. It did have decent water pressure and warm water and is close to a tram stop, which is nice for getting into the city centre.
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Date of stay: July 2020
Orl wrote a review Jul 2020
2 contributions1 helpful vote
D: mein Zimmer war sehr guenstig, gross, und praktisch. Restaurant und Spa nicht getestet. Personal hat mir noch was geschenkt. Lage ausserhalb vom Zentrum dafuer nahe Zoo. E: big and useful room at a low price. Did not test the food or Spa. Receptionist made it cheaper then it should have been. Location is outside of the center but near a zoo and public pool.
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Date of stay: July 2020
Margo wrote a review Jun 2020
Canton of Geneva, Switzerland31 contributions44 helpful votes
I really liked this hotel, where we stayed for two nights to visit Bern. The hotel is located in a calm residential neighborhood, 5 - 10 min with tramway to the center. We got free public transport tickets from the hotel for the days we stayed. It was very easy to get to the center, the tram stops in front of the hotel. The room was nice and functional. Maybe a bit ‘old’ in the design, but still a fun design. The shower could have been better, but ok. Great view on the Palais Fédéral and the city. Staff was very nice. We didn’t try the breakfast, there are several cafés where you can get breakfast nearby, a tram-stop or two from the hotel.
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Date of stay: June 2020Trip type: Traveled as a couple
2 Helpful votes
GranZorro wrote a review Jul 2019
Zug, Switzerland1151 contributions425 helpful votes
This property claims to be more than it really is and charges way beyond its value. On top of it, their location is off center and their service is quite surly. On my next stay in Berne, I will certainly not return to this place..
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Date of stay: June 2019
Trip type: Traveled with friends
Room Tip: Go elsewhere
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Jürgen wrote a review Jun 2019
London, United Kingdom844 contributions273 helpful votes
The Ambassador Hotel is a typical no-frills hotel. It is located slightly outside the city centre (a good 20min walk), looks a bit tired (80s style) and has little charm. However, the rooms are clean, the breakfast buffet decent and the service is friendly. All-in-all a decent pick when in Bern.
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Date of stay: June 2019Trip type: Traveled on business
1 Helpful vote
$125 - $248 (Based on Average Rates for a Standard Room)
ambassador hotel bern
SwitzerlandCanton of BernBern Mittelland DistrictBern
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Frequently Asked Questions about Ambassador Hotel
Which popular attractions are close to Ambassador Hotel?
Nearby attractions include Tierpark Dählhölzli (0.4 miles), Museum of Communication (0.7 miles), and Museum of Natural History of Bern (0.7 miles).
What are some of the property amenities at Ambassador Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Ambassador Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ambassador Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ambassador Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Ambassador Hotel?
Conveniently located restaurants include Ristorante Ottimo, Restaurant Essort, and Restaurant Suder.
Are there opportunities to exercise at Ambassador Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Ambassador Hotel located near the city center?
Yes, it is 1.0 miles away from the center of Bern.
Are any cleaning services offered at Ambassador Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ambassador Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ambassador Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.