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Holiday Inn Bern Westside

Riedbachstrasse 96 Westside Shopping- und Erlebniscenter, Bern 3027 Switzerland
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Traveler (242)
Room & Suite (119)
Dining (24)
Certificate of Excellence


#10 of 31 hotels in Bern
Certificate of Excellence
With conference infrastructure, shopping mall and multiplex cinema, adventure water park complex with fitness center and spa, set in a unique architectural environment created by world renowned architect Daniel Liebeskind. This modern Hotel was built in 2008 and is with its 144 guest rooms and 11 meeting rooms part of the Westside Center Bern. The new urban destination on the outskirts of Bern. The hotel is easily accessible by public transports and by car.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Water park
Pets Allowed ( Dog / Pet Friendly )
Car hire
Hot tub
Indoor pool
Breakfast buffet
Breakfast in the room
Vending machine
Business Center with Internet Access
Conference facilities
Meeting rooms
Fax / photocopying
Baggage storage
Currency exchange
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Soundproof rooms
Air conditioning
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Hair dryer
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Room types
Non-smoking rooms
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Good to know
Languages Spoken
English, French, Spanish, German and 1 more


Full view
52Somewhat walkable
Grade: 52 out of 100
13Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
600Reviews7Q+A59Room tips
Traveler rating
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Popular mentions
Ashish V wrote a review Jan 2020
New Delhi, India78 contributions8 helpful votes
An amazing hotel just next to the main highway. Anyone who wants to explore Switzerland by road then this the place to be. All the major tourist attraction are within 1-1.5 hr drive. We explored major tourist attraction by having our base in this hotel. This hotel is on the outskirts of the Bern City center. Next to the hotel is the Westside mall which has lot of options for food and shopping. But the biggest point for this hotel is the free entry to the huge water park. Its a very big water-park with slides, sauna, steam bath, heated pools, kids pool. It has more than 4 pools for swimming. One can easily spend close to 3 hours there. Beside the hotel is the tram station from where anyone can take the tram to bern city center. It takes roughly around 25mins to reach the Bern city center The hotel also have its own bar and restaurant with some good food options. The staff was very helpful in guiding and helping us in planning our road trips.
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Date of stay: August 2019
Sleep Quality
Response from Holiday_Inn_Bern, General Manager at Holiday Inn Bern Westside
Responded Jan 26, 2020
Dear AshishV153 Wow! We are stunned! We love to hear such feedbacks! It was a pleasure being your jump off point in Switzerland and we are all very happy to hear that you have had a excellent time! Just a little input for next time: Altough the tram i s the typically Bernese way to travel, the train only takes 9mins to Bern Trainstation. ;-) Again, we are thrilled about your feedback! Safe travels and the best of regards Holiday Inn Bern Westside Marcel Pernet
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bungee_cairns wrote a review Dec 2019
singapore84 contributions48 helpful votes
This is a very useful pick for a holiday in Bern. The beautiful Bern city centre is easily connected by the nice trams beside this hotel that are free to all tourists. The hotel is connected to the huge Westside Mall that has everything from cinemas, restaurants and a huge water park with slides that are free for hotel guests to use for 3 hours a day, compared to the expensive admission tickets the public has to pay. The rooms are clean, modern and has great air-conditioning with temperatures set according to instructions pasted on the door. The free wifi is very strong and as the hotel is next to the Toblerone factory, there are free Toblerone chocolates placed in each room with a signed greeting card. All in all, a great experience in this hotel and a definite great pick. The staff are very friendly and helpful too!!
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Date of stay: December 2019Trip type: Traveled with friends
Response from Holiday_Inn_Bern, General Manager at Holiday Inn Bern Westside
Responded Dec 30, 2019
Dear bungee_cairns We are flabbergasted! Wow! what a great review, you are saying it all! There`s is nothing more to add! THANK YOU! Marcel Pernet
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MaxSOct-2019 wrote a review Oct 2019
Merrimack, New Hampshire1 contribution
This Holiday Inn property is located next to a major train and trolley stop, so public transportation is readily accessible. The staff were friendly and professional. This location is also connected to a large and popular mall that has several places to dine. Full restaurants to fast food; there is a decent variety of choices. My only issues were the poor air conditioning and smell of manure. Similar to most places in Europe, air conditioning is not that cold or readily available. There is farmland next to the hotel, so you will get a wiff of manure at times.
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Review collected in partnership with this hotel
Date of stay: October 2019
Sleep Quality
Trip type: Traveled on business
Room Tip: You will need two key cards if you want one to maintain your climate control when you are out of...
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Response from Holiday_Inn_Bern, Leiter Front Office at Holiday Inn Bern Westside
Responded Oct 17, 2019
Dear MaxSOct-2019 Thank you for taking the time to tell us about your experience at Holiday Inn BERN - WESTSIDE Great to hear that you`ve enjoyed your stay. We love to hear that! I am going to share your feedback about the air conditioning to our Maintenance & Security Manager. Again, thank you for your feedback and your stay in Bern. Best regards Stefanie Hubacher
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18511059893 wrote a review Aug 2019
Beijing, China1 contribution
woker is very friendly and nice and the environment is pretty but i dont like the air condition's control its not simple😁 and i wish there maybe has more little shop,cause customer might want some food or more shampoo💦
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Review collected in partnership with this hotel
Date of stay: July 2019
Sleep Quality
Trip type: Traveled with family
Response from Holiday_Inn_Bern, General Manager at Holiday Inn Bern Westside
Responded Aug 8, 2019
Dear 18511059893 Thank you for your nice feedback. I see you basically enjoyed your stay. We would just like to highlight that there would have been assistance for the air condition 24 hours - just give us a call, in addition to the manual "pinned" to the door. As we are part of the Westside Shopping and Leisure Center, with around 50+ shops and more that 14 different food options, I seriously doubt you have ran out of options for food or anything else. ;-) However, thank you very much for taking the time to write us about your stay! We appreciate you being our guests! Safe travels! Marcel Pernet
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Laurent V wrote a review Aug 2019
Mackenheim, France2 contributions4 helpful votes
After living 9 years in a flat in Bern, I tried the Holiday Inn in Bern. Good: Room is comfortable, with quite enough space, the bed is very good quality, the bathroom is very clean, with all Equipment needed. To be improved: The air conditionning system is 1) far too complex to set , 2) the temperature on the display is completely wrong. The TV does not propose any of the main french channels. The channels in french language are just secondary "entertainment" or permanent news .
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Review collected in partnership with this hotel
Date of stay: July 2019
Sleep Quality
Trip type: Traveled as a couple
Response from Holiday_Inn_Bern, General Manager at Holiday Inn Bern Westside
Responded Aug 5, 2019
Dear Laurent V Thank you for taking the time to tell us about your experience at the Holiday Inn Bern Westside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Amongst the almost hundred TV channels, we "propose" around 8 french channels, including the Suisse Romandie broadcast stations. We are sorry, that we do not have the channels according to your taste. However, we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Marcel Pernet & Team Holiday Inn Bern Westside
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$151 - $275 (Based on Average Rates for a Standard Room)
holiday inn bern-westside hotel bern
SwitzerlandCanton of BernBern Mittelland DistrictBern
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Frequently Asked Questions about Holiday Inn Bern Westside
Which popular attractions are close to Holiday Inn Bern Westside?
Nearby attractions include Bernaqua | Water Park | Fitness | Wellness (0.09 miles) and Shopping Und Erlebniscenter Westside (0.02 miles).
What are some of the property amenities at Holiday Inn Bern Westside?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Bern Westside?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Bern Westside?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Bern Westside?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Holiday Inn Bern Westside?
Conveniently located restaurants include Piazza Ristorante Pizzeria, Starbucks, and Cha Cha Thai.
Are there opportunities to exercise at Holiday Inn Bern Westside?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Holiday Inn Bern Westside?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Bern Westside?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Bern Westside offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Bern Westside?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.