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Hotel Palazzo - TEMPORARILY CLOSED

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32 Reviews from our TripAdvisor Community

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Showing 17: English reviews
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Morgins, Switzerland
Reviewed October 24, 2015

Stayed here for one night driving through Switzerland. Very pleasant stay, breakfast room bright and airy. There is a courtyard beyond that looks like it would be a very relaxing spot for a coffee or aperative in the summer. We arrived late October so didn't have the weather for it. Really good spot to catch the tram. One of the...

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Helpful?
Thank JooleyPooley
Daniel F, Geschäftsführer at Hotel Palazzo - TEMPORARILY CLOSED, responded to this review

Dear Hotel Palazzo Guest, Thank you very much for your positive review. We are proud of our employees who every day make a great job. We are looking forward to welcoming you again. Kind regards. Daniel Fankhauser General Manager

Mumbai (Bombay), India
Reviewed October 14, 2015

Really enjoyed staying in Basel...thanks to Palazzo. I had booked it for 3 nights, and the staff was really polite. Service was great, and so was the breakfast. Room had all basic amenities that one needs, and also it was conveniently located near the tram station. It was one stop to get to old town, and a few stops for...

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Helpful?
Thank EktaPrithyani
Daniel F, Geschäftsführer at Hotel Palazzo - TEMPORARILY CLOSED, responded to this review

Dear Hotel Palazzo Guest We would like to take this opportunity to thank you for your kind words. We hope to welcome you back again to the Hotel Palazzo. In the meantime we wish you all the very best. Kind regards Daniel Fankhauser General Manager

Budapest, Hungary
Reviewed October 6, 2015

It is a nice hotel to stay for a couple of days, breakfast is nice. The room is a bit small but other than that everything is nice. They could upgrade to key cards from actual keys to open the doors. The staff is helpful and nice,.

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Helpful?
Thank Krisztina_DBR
Daniel F, Geschäftsführer at Hotel Palazzo - TEMPORARILY CLOSED, responded to this review

Dear Hotel Palazzo Guest Thank you very much for your positive review. We are pleased you had an enjoable stay. We are renovating the hotel next spring incl. the key system. Hopefully see you soon in Basel. Kind regards. Daniel Fankhauser General Manager

Voronezh, Russia
Reviewed September 2, 2015

Location of the hotel is very convinient - it's right near tram stop (5 minutes to old city) and 5-7 minutes on food from Basel Congress Center (if you are interested). It takes about 15-20 minutes on foot to reach old city. I had single room on the second floor. It wasn't small and had a bit small but nice...

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Helpful?
2Thank Ruisenor_NatalyS
Daniel F, Geschäftsführer at Hotel Palazzo - TEMPORARILY CLOSED, responded to this review

Dear Hotel Palazzo Guest, Thank you very much for your positive review. We are proud of our employees who every day make a great job. We are looking forward to welcoming you again. Kind regards. Daniel Fankhauser General Manager

New York
Reviewed July 2, 2015

To appreciate the Palazzo, you need to understand Swiss restraint: the hotel is simple, but excellent in the little ways that count. We have been staying here yearly for 10 years during Art Basel. Palazzo is conveniently located, 1 tram stop from the fairgrounds, and one tram stop from the old town. The staff is delightful: friendly and helpful in...

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Helpful?
1Thank Widget2016
Daniel F, Geschäftsführer at Hotel Palazzo - TEMPORARILY CLOSED, responded to this review

Dear Hotel Palazzo-Guest We would like to take this opportunity to thank you for your kind words. We hope to welcome you back again to the Hotel Palazzo. In the meantime we wish you all the very best. Kind regards Daniel Fankhauser General Manager

Manchester, United Kingdom
Reviewed September 10, 2014

So. What's wrong with this actual Hotel? Nothing! BUT, read on... As I started off, the actual Hotel is great. It is very clean, well laid out, smart and boasts the friendliest reception staff in the world. If Carlsberg did receptionists...I couldn't write this review without recommending the ladies on reception. Nothing is too much trouble for them. They will...

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Helpful?
3Thank William R
San Francisco
Reviewed March 30, 2014

Simple room: single bed, desk, armoire. Nice breakfast room, and reasonable breakfast included. Convenient to the No. 1 and No. 2 trams on Wettsteinstrasse that go to the train station. Also easy walk to the Basel Conference Centre.

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2Thank Wine_and_Foody
Sleaford, United Kingdom
Reviewed March 12, 2013

This hotel is well situated in Basel for public transport. In Switzerland you get free transport to help you on your way? Breakfast is good here. No evening meals available? Nice place round the corner though called the brauhouse. Only downside here is the beds. Why oh why do you have single beds.

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Helpful?
Thank funkyskunky
London
Reviewed May 3, 2012

This hotel is Swiss, so as expected it is spotless. However it is very basic. Rooms are small and the bed, cot like. TV really limited. The wi-fi is dreadful, and if you want to recharge your phone, as I guess many folks would, you will search for plug points in vain. I eventually found some located behind the bed....

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Helpful?
Thank sibeliusLondon
Geneva, Switzerland
Reviewed April 11, 2012

Convenient place in central Basel. Easy to get to from the freeway, and general location is good. Room clean, but small. Breakfast is fine, but nothing to write home about. Staff friendly. Would stay again if I needed a decent cheap option for one night.

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1Thank GVAtraveler
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning

Additional Information about Hotel Palazzo - TEMPORARILY CLOSED

Address: Grenzacherstrasse 6 | 4058 Basel, Basel CH-4058, Switzerland
Location: Switzerland > Canton of Basel > Basel
Price Range: $127 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palazzo - TEMPORARILY CLOSED 4*
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Hotel Style:
#17 Luxury Hotel in Basel
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Questions & Answers

Questions? Get answers from Hotel Palazzo - TEMPORARILY CLOSED staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not sure how rooms differ”
 of 5 bubbles JooleyPooley, Oct 24, 2015 | Read review
“rooms on the back side face garden, which feels good in morning”
 of 5 bubbles EktaPrithyani, Oct 14, 2015 | Read review
“Rooms on the garden are quieter but do not have ac. Rooms on the street ostensibly have ac, but it does not work, or work well.”
 of 5 bubbles Widget2016, Jul 2, 2015 | Read review
“Ask for the room facing the backyard.”
 of 5 bubbles czurczman, Aug 4, 2011 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question