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Hotel Spalentor Basel

#3 of 50 Hotels in Basel
Certificate of Excellence
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Hotel Spalentor Basel
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990 Reviews from our TripAdvisor Community

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Showing 596: English reviews
Seaton, United Kingdom
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Very convenient for bus from airport and great location for restaurants and a gentle stroll to the river. Close to the pretty streets of Basel. Very good breakfast, and excellent reception staff, so polite and helpful. Great size room, really good beds.

Helpful?
Thank ggheath
Hvidovre, Denmark
1 review
5 of 5 stars Reviewed yesterday NEW

At check in we were met by a staff member who welcomed us in a very familiar way. The service we got at check in, and during our stay was very warm and good. We would indeed recommend this hotel to others. The hotel was nice and clean.

Review collected in partnership with this hotel

Helpful?
Thank MichaelGiessing
Maple Ridge, British Columbia, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were welcomed with fruit and water on arrival. The staff was very curtieous. Our room was clean and spacious. All of the windows opened, so the air was fresh. It was one bus ride from the train station and buses to the old downtown were right across the street. The hotel gave us a bus pass, so travel everywhere,... More 

Helpful?
Thank Karen W
Bristol, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

On my birthday we decided to visit my brother and his family who now live in Basel. Beforehand we searched the net to find a suitable hotel. We liked the look of the Spalentor hotel so decided to book for 2 nights. At the time of the booking we were notified of the tax that had to be paid extra... More 

Helpful?
Thank rhuk70
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, thank you very much for your stay and your detailed review on tripadvisor. Awesome that you were so satisfied and had a wonderful time in Basel and would like to come back. We wish you all the best and a lovely summer and are looking very much forward to welcoming you again in our Hotel Spalentor. Warm regards,... More 

San Francisco, California
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Easy direct email booking. Large 4 star hotel, effectively has no parking, only 3 spaces non reserve, quite a walk to central underground car park, (25 Sw Fr overnight) . Long hot journey so arrived tired had hoped for space but gone, so drive in heavy traffic to find car park, and walk to hotel. Standard room booked, but upgraded,... More 

Helpful?
Thank TravellerJP
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, thank you very much for your stay and your nice review on tripadvisor. Awesome that you enjoyed the service of our staff as well as your room. We offer parking lots in front of the hotel and 14 spaces in a private garage. If all these places are fully booked guests can park their car in the public... More 

Topeka, Kansas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel Spalentor Basel is everything you could wish for as far as cleanliness, friendly attentive staff, location, amenities, European buffet breakfast, complementary transportation (tram, bus) passes and maps. Each room had a safe and each room locks with an actual key! We had 4 family members so we had two spacious (air-conditioning could be adjusted in each individual room)...we hit... More 

Helpful?
Thank junruh396
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, thank you very much for your stay and your lovely review. It was really a pleasure to read it. Awesome that you were so satisfied with your room, all the amenities, service of our staff as well as the breakfast and snacks and drinks in our garden. We wish you all the best and a wonderful summer and... More 

Tallinn, Estonia
1 review
4 of 5 stars Reviewed 6 days ago NEW

Very neat , tidy swiss-style hotel. Good location , very calm surroundings . Not far away from city center (1km). Very friendly stuff. Goog breakfast buffe selection. Cons : after 11 there small bar is closed . And there was no room service. Houskeeping ALWAYS turned off conditiors after making the room , which was very disturbing , specially when... More 

Review collected in partnership with this hotel

Helpful?
Thank Nelli M
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear Neli, thank you very much for your stay and your nice review on tripadvisor. Awesome that you enjoyed the location of our Hotel Spalentor, the service of our staff and the breakfast selection. We appologize for the inconvenience regarding the air condition and informed our housekeeping team already. We wish you a wonderful summer and are looking very much... More 

Warrington, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Best position in the town. Walking distance from the city centre. Exellent trained and friendly staff. Rooms are spacious and very clean. You feel like you at home. I think to return back and spend weekend with my family there. I highly recommend this hotel to the guests. Do not forget to take your traveller ticket at the reception as... More 

Review collected in partnership with this hotel

Helpful?
Thank dr_mdunbobbin
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, thank you very much for your stay and your lovely review as well as your recommendation of our Hotel Spalentor. Awesome that you were so satisfied and enjoyed the location, service of our staff, your room and the mobility ticket for the public transport. We are looking very much forward to your next stay with your family. Best... More 

Tuckahoe
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location, wonderful staff, nice breakfast, rooms clean and good size. Staff at reception desk was most helpful advising what to do and where to go around town. Very friendly crew -- the best in town.

Review collected in partnership with this hotel

Helpful?
Thank NewYorkGuy421
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear guest, thank you very much for your stay and your lovely review on tripadvisor - it was a pleasure to read it. Awesome that you were so satisfied with the service of our staff as well as the location, your room and the breakfast. We wish you all the best and are looking very much forward to welcoming you... More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Everything about this hotel screams five-star hotel but I always feel like staying there is an inconvenience. Not sure if it's Swiss indifference or me, but I feel like I'm putting the staff out if I ask for something as simple as directions.

Helpful?
Thank Bai_Xing_Xing
Julia B, Manager at Hotel Spalentor Basel, responded to this review

Dear Ryan, thank you very much for your stay and your review. We regret that you were not satisfied with our guest service. We wish you a wonderful summer and a lovely weekend. Best regards, Julia Breisacher and the whole team More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Hotel Spalentor Basel is a centrally located hotel in Basel Old Town. Renovated in 2012, this friendly city hotel offers extremely spacious, comfortable rooms, with free Wi-Fi, and a generous breakfast buffet. Welcome drinks, fresh fruit, mobility ticket and bicycle hire are all included in the price. The four-star Hotel Spalentor Basel in the centre of Basel is waiting to welcome you with its warm hospitality and impeccable service. You will stay in stylish, modern rooms with a large desk, comfortable rocking chair or sofa, flat-screen TV, DVD player, Smartphone docking station, mini bar and coffee machine.Throughout the day and during the evening, you can relax in the garden or hotel bar. You also have free access to the fitness centre and games room with billiards, darts and table football. A mobility ticket is included in the room rate for the use of buses and trams throughout Basel during your stay. You therefore have quick and easy access to Basel-Mulhouse (BSL) airport, the SBB and Badischer train stations, as well as the exhibition and conference centre. ... more   less 

Additional Information about Hotel Spalentor Basel

Address: Schoenbeinstrasse 1, Basel 4056, Switzerland
Location: Switzerland > Canton of Basel > Basel
Price Range: $143 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Spalentor Basel 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Spalentor Hotel Basel
Hotel Style:
#2 Luxury Hotel in Basel
#2 Business Hotel in Basel
#4 Family Hotel in Basel
#4 Romantic Hotel in Basel
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