We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Passage

Show Prices
#8 of 50 Hotels in Basel
Certificate of Excellence
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Passage
View Map
Add Photo Write a Review

387 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 230: English reviews
Ottawa, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A very clean and pleasant hotel with very helpful staff. We stayed there for one night. The hotel is right by the old, interesting part of the city with plenty of nearby restaurants. At first we thought that the breakfast was very pricey, but later learned that it's expensive to eat out in Switzerland no matter where you go. The... More 

Helpful?
Thank Ulugs
1 review
3 of 5 stars Reviewed 4 days ago NEW

This hotel is close to shops and restaurants. Staff is very good and friendly. Great big tv in the room . A few english channels other than news. But the rooms don't have much furniture in them. The beds are very uncomfortable . The sheets, pillows and bedding and towels are crap. There is a fridge in the room with... More 

Helpful?
Thank Teresa M
florida
Level Contributor
691 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Recently spent 5 nights at this boutique hotel and enjoyed it very much The location is near a number of attractions and numerous restaurants The executive room was very nice and large although we could have used a small table with some chairs. Also a luggage rack would have been nice The breakfast is very good and you can get... More 

Helpful?
Thank bradyboy2
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

the passage in basel was very good and had almost everything. we like its food coart and somewhere for taking funny pictures. we almost bought some swiss choclate from there. you can find any brand for clothing there.

Helpful?
Thank Beh N
julian_basel, Directeur général at The Passage, responded to this review

Dear customer, Thank you so much for your detailed review . I am pleased to read in your comments that you enjoyed your stay at The Passage. Our staff takes great pride in delivering top range quality services, so we value your feedback. We hope you will visit us and Basel in the next future. Sincerely, Julien Baly General Manager More 

Cardiff, United Kingdom
Level Contributor
112 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is a contemporary hotel which means it photographs very well but is less attractive to inhabit. If you can cope with limited storage,incomprehensible light switches,blind controls and A/C thermostats then this is the place for you. Besides these annoyances, the hotel staff are very friendly, the rooms are clean and bright,the hotel is just a 10 minute walk from... More 

Helpful?
Thank Harrydomingo
julian_basel, Directeur général at The Passage, responded to this review

Dear Mr. Domingo Thank you for taking your time to review Hotel The Passage. We are happy you found our rooms spotless and with comfortable beds. Also thank you for your nice comment about our helpful staff. Please excuse us for the different switches in your room. On your next visit, feel free to contact us for assistance. We look... More 

London, United Kingdom
Level Contributor
148 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a modern hotel that was fine for our weekend stay in Basel. The room was clean, a bit on the small side but was fine. The glass wall with the curtain between the bedroom and the bathroom was slightly odd and the light switches are definitely confusing - as my companion said "what's wrong with a straight forward... More 

Helpful?
Thank oks943idk4
julian_basel, Directeur général at The Passage, responded to this review

Dear Guest, Thank you for taking your time to review Hotel The Passage. We were very happy to welcome you back to our hotel and accommodate you. Please excuse us concerning the confusing light shifts. We are looking for a solution at the moment to make easier to use. We look forward to your return and thank you for choosing... More 

Maui, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2016

Whew...I am overjoyed to have had a wonderful stay at The Passage. Staff were cheerful and very helpful about my questions for my first trip to Basel. Very clean. It was easy to get to the hotel from the airport on the 50 bus by buying a ticket at an automated kiosk at the airport. The hotel supplied me with... More 

Helpful?
Thank C6370KKkaren
Tel Aviv, Tel Aviv, Israel
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 21, 2016 via mobile

Modern, contemporary, clean, near the old city, helpful and friendly staff, fairly priced. What else do we need? ;) Near by parking and very easy to access. We didn't breakfast there as the buffet seemed a bit over priced, we took coffee and a bite at the Springly near by.

Helpful?
1 Thank Alon S
julian_basel, Directeur général at The Passage, responded to this review

Dear Alon S, We would like to thank you for sharing this very nice comment about your recent stay at The Passage on TripAdvisor. We are very happy that you loved the atmosphere of the hotel and also our preicous colleagues. Your comment is a great reward for our team who is investing a lot everyday to exceed our guests... More 

Hoogeveen, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2016

Great room with very modern design. Beautiful! Everything worked just fine. All was very clean and beautiful. pity I only had to stay one night The only negative thing I can think of is the parking wich is a bit far.

Helpful?
1 Thank janvoerman
julian_basel, Directeur général at The Passage, responded to this review

Dear guests, Thank you so much for your comment about our hotel and service ! We are very happy and proud to read your so kind words about The Passage. Be sure that we will pass on your kind words to the whole team of The Passage. We are very happy to feel that you have enjoyed your stay with... More 

Mumbai (Bombay), India
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 16, 2016

This is a modern hotel but not stark ...quite tastefully done! the staff at reception are friendly and well informed! You can make it to most spots walking but in case you need to venture further the hotel gives you a local pass!

Helpful?
Thank Rashna26
julian_basel, Directeur général at The Passage, responded to this review

Dear Rashna, Thank you very much for sharing your comment following your night with us at The Passage in Basel. We are really happy to read how much you enjoyed our colleagues and the design of our rooms. Best regards, Julien Baly General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

203 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (140)
Viewed
Room/Suite (35)
Viewed
Bathroom (12)
Viewed
Hotel & Grounds (14)
Viewed
View from Room (2)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (36)
Viewed
Bathroom (9)
Viewed
View from Room (1)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Basel hotels
Hotel Basel
#5 of 50 in Basel
4.5 of 5 stars 818 reviews
Show Prices
Show Prices
Show Prices
Vorstädte
Steinenschanze Stadthotel
Altstadt
Hotel D - Basel
Hotel D - Basel
#12 of 50 in Basel
4.5 of 5 stars 637 reviews
Altstadt
GAIA Hotel
GAIA Hotel
#6 of 50 in Basel
4.5 of 5 stars 690 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In the heart of downtown Basel, experience a unique way of living in Basel, a place of transition between the old and the new city. Close to the main train station and to all major commodities, The Passage will open in the first quarter of 2014. Located on the ancient fortifications, it occupies a unique position in the city. It's your turn to discover The Passage before everyone else does. ... more   less 

Additional Information about The Passage

Address: Steinengraben 51, Basel 4051, Switzerland
Location: Switzerland > Canton of Basel > Basel > Vorstädte
Price Range: $126 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Passage 4*
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Orbitz, Agoda, HRS, Odigeo, Cheap Tickets, Priceline and Travelocity so you can book your The Passage reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Luxury Hotel in Basel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay