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Ramada Plaza Basel City Center

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Ramada Plaza Basel City Center
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625 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Frankfurt, Germany
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

The Ramada Plaza great location at the Messeplatz. Closed to City Center and Basel Badische Railway Station. Lots of frequent Tramcars going various directions. Used it during Basel Tattoo, 10 Minutes walking distance to Location. Staff friendly and helpful, Food excellent and the Bar on the 30th floor with view over the city worth a visit

Helpful?
Thank Klaus Dieter S
London, England, United Kingdom
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Small, but clean, quiet and comfortable rooms. All the usual facilities; safe, tv, fridge, telephone, etc. Good location with plenty of trams available. Easy to walk to town centre. Good views (room on 10th floor).

Helpful?
Thank Happychaptraveller
Munich, Germany
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is just perfect for our aims when we are in Basel: central, comfortabel, silent at night. The only 2 negative points last time where - a just 50% functionning light in the bathroom, which was repaired after we had informed the reception - wrong information concerning the price of the parking opposite side of the street. Parking is... More 

Helpful?
Thank motoverte
Switzerland
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Just slept in Basel during a stop over and had booked this hotel based on their recommendations on booking.com. This was one of my worst hotel decisions ever. They call themselves a 4 star hotel but I don't know how they could have bought those. I booked a room with king size bed and all I got was a small... More 

Helpful?
Thank Beat H
BjoernAchstaller, Manager at Ramada Plaza Basel City Center, responded to this review

Dear Beat H. Thank you very much for your feedback regarding your stay at our hotel. We were truly sorry to learn of your disappointment during your last stay. It is our goal to exceed guest expectation, therefore we are truly sorry that we did not meet your expectations concerning your room and our Service (which is generally served 24hours).... More 

seattle
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

room was modern but i felt the bathroom was a bit dated. found it funny that the floor lit up too. ha ha! enjoyed the breakfast very much. amazing selection of cheeses! they say you can order pillows for free but they only allow you one which is odd because what if there are 2 guests. location was good. maybe... More 

Helpful?
Thank jhtdang
BjoernAchstaller, Manager at Ramada Plaza Basel City Center, responded to this review

Dear jhtdang Greetings from Switzerland - we hope this reply finds you well. Thank you very much for your comments on the customer service survey regarding your stay at our hotel. I was pleased to read that overall you enjoyed your stay together with your comments for improvement. On behalf of the RAMADA PLAZA BASEL Team, thank you very much... More 

Wilmington, Delaware
1 review
4 of 5 stars Reviewed 3 weeks ago

Very enjoyable experience during my last stay in Basel. The team was wonderful and very helpful - always there to lend a hand or to answer a question. Location was perfect since it was a short ride to the airport and within walking distance to the river, restaurants and shops. Bed and pillows were comfortable and the room was a... More 

Helpful?
Thank Terri302
BjoernAchstaller, Manager at Ramada Plaza Basel City Center, responded to this review

Dear Terri302 Thank you so much for your wonderful comments on the customer service survey regarding your stay at our hotel. I am glad to pass on your positive Feedback to the whole team - I'm sure they will be motivated to continue working like as described. Again thank you very much for your visit. We hope to have the... More 

Greater London, United Kingdom
1 review
3 of 5 stars Reviewed June 21, 2016

Hotel was well connected from the airport and the railway station - bus 50 from airport to central rail station and then tram 2 to the hotel. We were in Basel for the art exhibition and the hotel was located right next to the exhibition halls. We were in a suite on the 13th floor with fantastic views of the... More 

Helpful?
Thank 300sc1234
BjoernAchstaller, Manager at Ramada Plaza Basel City Center, responded to this review

Dear 300sc1234 Greetings from Switzerland! Thank you very much for your constructive feedback on the customer service survey regarding your stay at our hotel. It is our goal to continuously improve our service and exceed guest expectation. Therefore we are truly sorry that we did not meet your expectations regarding the cleanliness. You can be sure that this has been... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 18, 2016 via mobile

Very comfortable bed and pillows. Yippee. Slept loke a log and Im not usually a good sleeper. Beautiful view from our room over the town and mountains in the distance. Very central to cute little eateries. Great staff. Love it.

Helpful?
Thank Susan B
BjoernAchstaller, Manager at Ramada Plaza Basel City Center, responded to this review

Dear Susan B Thank you so much for your comments on the customer service survey regarding your stay at our hotel. We will gladly pass on your positive Feedback to the whole team - I'm sure they will be delighted! Thank you very much for your visit. We hope to have the pleasure of welcoming you again in the near... More 

Central, WI
Level Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 15, 2016

Definitely a European hotel and you'll know by the size of the rooms. They are much smaller than American standards but having said that, I didn't fly all the way here to sit in my room. It was modern, clean, had a great view of the city (13th floor) and well appointed. Room has a small fridge but it was... More 

Helpful?
Thank geckoroxxx
BjoernAchstaller, Manager at Ramada Plaza Basel City Center, responded to this review

Dear Geckoroxxx Thank you very much for your rating. We appreciate your positive and constructive feedback. All kind of comments are crucial for us in order to evaluate and improve our services continuously. Again said, we are very grateful for your impressions. Our whole team is looking forward welcoming you again at RAMADA PLAZA Basel. Sincerely Björn Achstaller General Manager More 

Leicester, United Kingdom
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 14, 2016

I stayed during the recent Chemspec exhibition. The location was perfect for the Messe, though there was not a lot of bars/restaurants in the immediate area for other visitors. The room was very clean and quiet. I would recommend other conference visitors to use. One note - the breakfast charges were not made clear to us. I believed they were... More 

Helpful?
Thank Leic68
BjoernAchstaller, Manager at Ramada Plaza Basel City Center, responded to this review

Dear Leic68 Thank you for your honest feedback on the TripAdvisor page. We would like to thank you for your positive comments about our guest rooms, the location and our breakfast. We are glad to hear that you enjoyed the comfort of our Hotel. We kindly inform you that we also serve continental breakfast for less money on our Checkpoint... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Ramada Plaza Basel City Center, the highest habitable building in Basel, is located directly next to the fair & exhibition site. Situated in the center of the city, close to Basel's Old Town and just 300 metres from Badischer Bahnhof (train station on the German border), the hotel is an ideal starting point for sightseeing and excursions. The 224 modern rooms in the categories comfort, deluxe, executive and suite all have free Wi-Fi Internet, a desk, mini fridge, safe with a charger plug socket, cable TV, telephone, hairdryer and bathrooms with sophisticated lighting. ... more   less 

Additional Information about Ramada Plaza Basel City Center

Address: Messeplatz 12, Basel CH4058, Switzerland
Location: Switzerland > Canton of Basel > Basel
Price Range: $141 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Plaza Basel City Center 4*
Number of rooms: 224
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Also Known As:
Ramada Plaza Basel Hotel Basel
Ramada Basel
Basel Ramada
Hotel Style:
#9 Luxury Hotel in Basel
#18 Romantic Hotel in Basel
#20 Business Hotel in Basel
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