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RAMADA PLAZA Basel Hotel & Conference Center

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RAMADA PLAZA Basel Hotel & Conference Center
RAMADA PLAZA Basel Hotel & Conference Center
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697 Reviews from our TripAdvisor Community

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Showing 321: English reviews
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Zagreb
Reviewed 4 days ago NEW

I enjoyed staying in Ramada Basel a number of times in the last months. I want to give a positive feedback to the entire staff. They were very responsive with regards to booking, flexible, and made my stay enjoyable – thank you! I in particular appreciate the services of Claudiu, working in the lobby coffee bar. Claudio is an expert,...

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Helpful?
Thank sini-5
BjoernAchstaller, Manager at RAMADA PLAZA Basel Hotel & Conference Center, responded to this review

Dear Sinisa Once again a BIG THANK YOU for your wonderful Feedback on the customer service survey regarding your stays at our hotel. As written in our Email to you we especially appreciate your comments about our staff. They are our greatest assets and it is nice to have them acknowledged. On behalf of our entire staff here at the...

Brooklyn, New York
Reviewed 4 weeks ago

I've learned my lesson, no more Ramadas. I had a similar poor experience in Berlin: I'm guessing the rooms (at least the singles) were laid out by computer, because no human would have come up with these plans. Maximum use of space, no room for human inhabitants or, dare I say it, a piece of luggage. My room (which I...

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Helpful?
Thank martha-10070
BjoernAchstaller, Manager at RAMADA PLAZA Basel Hotel & Conference Center, responded to this review

Dear Martha Thank you very much for publishing your rating. We are taking all feedback of our guests into consideration to improve guest satisfaction and quality. Your constructive comments about our rooms are very much appreciated. On the other hand we are sorry that you didn´t felt comfortable in the room you stayed in. We kindly inform you that our...

Sunnyvale, California
Reviewed 4 weeks ago

Came for a conference in January - close to airport and very nice staff. When I go to the room noticed the carpet was completely worn out - could not give it 4 stars with that! Also - the thermostat was hard to set, kept on changing to get the right temperature. The elevator was like no other I have...

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Helpful?
Thank jdressle
Lugano
Reviewed 5 weeks ago

Stayed here so we could attend the autumn festival which is around 540 years old. Rooms were clean and the staff was great. Breakfast was very good, a buffet that had plenty to get your day started. The hotel was easily to get to from the highway and they had parking. It was an easy location to walk all over...

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Thank bods11
Marlow, United Kingdom
Reviewed January 20, 2017

Comfortable modern rooms - Well laid out. Larger plug adapters may turn off light switch by bed! (buy a "long, thin" adapter rather than a wide one. No mini bar (machines in corridor take swiss francs). BBC 1, BBC2 and news channels. Restaurant adequate. Ground floor bar a bit impersonal. Staff v friendly.

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Thank scox07
Aliso Viejo, California
Reviewed December 7, 2016 via mobile

The hotel was clean and in a decent location. Tram right out the door will get you all over Basel. The rooms were large for Europe and he beds comfortable. The breakfast buffet that was included was excellent! Great selection and quality.

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Thank shanna661
San Francisco, California
Reviewed November 22, 2016

I stayed at the Ramada Plaza hotel in September 2016 for a business conference to be hosted at the hotel. I arrived later in the evening to a modern, but average hotel. The hotel occupies several floors of the Messe tower in Basel. I was offered an upgraded room. I'm not exactly sure what constitutes as an upgraded room. When...

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Thank jfrworld
Nottinghamshire, United Kingdom
Reviewed November 22, 2016

The room was great and had views over the city. Loved the blinds and the bathroom - very swish. Very much a business hotel as it was right next to the conference centre. Breakfast was lovely but evenings very flat. The top bar was never open and the bar downstairs in reception had no atmosphere so never ate in the...

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Thank Wendy K
Ripon, United Kingdom
Reviewed November 15, 2016 via mobile

Stayed 2 nights with work. Room was good, clean and well kitted out. Staff were friendly and helpful. The breakfast was great - massive choice and good quality. Bar was ok but expensive. Hotel is v close to the congress centre and a short 15min walk up to the river and then across to the old part of town.

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Helpful?
Thank Matt C
BjoernAchstaller, Manager at RAMADA PLAZA Basel Hotel & Conference Center, responded to this review

Dear Matt C Thank you very much for your feedback regarding your stay at our hotel. We are delighted about your positive Feedback and have shared it with the entire team. Why don`t you contact us directly for your next stay at RAMADA PLAZA Basel Hotel and we would be pleased to invite you for a delicious RAMADA-Drink at our...

Reviewed November 12, 2016 via mobile

We stayed for business and had our meetings at their conference center too. The rooms are basic and quite small. The food choices are quite good at the restaurant. It is not a cozy hotel but a very business conference hotel so will not recommend if you are a tourist.

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Helpful?
Thank Ozlem S
BjoernAchstaller, Manager at RAMADA PLAZA Basel Hotel & Conference Center, responded to this review

Dear Ozlem S Thank you very much for your constructive feedback regarding your stay at our hotel. I was pleased to read that you enjoyed the choice of Food in our Restaurant "FILOU". It is our goal to exceed guest expectation, therefore we are truly sorry that we did not meet your expectations concerning your room. What can we do...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Ramada Plaza Basel City Center, the highest habitable building in Basel, is located directly next to the fair & exhibition site. Situated in the center of the city, close to Basel's Old Town and just 300 metres from Badischer Bahnhof (train station on the German border), the hotel is an ideal starting point for sightseeing and excursions. The 224 modern rooms in the categories comfort, deluxe, executive and suite all have free Wi-Fi Internet, a desk, mini fridge, safe with a charger plug socket, cable TV, telephone, hairdryer and bathrooms with sophisticated lighting. ... more   less 

Additional Information about RAMADA PLAZA Basel Hotel & Conference Center

Address: Messeplatz 12 | 4058 Basel, Basel 4058, Switzerland (Formerly Ramada Plaza Basel Conference Center)
Location: Switzerland > Canton of Basel > Basel
Price Range: $132 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — RAMADA PLAZA Basel Hotel & Conference Center 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Ramada Plaza Basel Hotel Basel
Ramada Basel
Basel Ramada
Hotel Style:
#13 Luxury Hotel in Basel
#18 Romantic Hotel in Basel
#20 Business Hotel in Basel
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Questions & Answers

Here's what travelers have asked, with answers from RAMADA PLAZA Basel Hotel & Conference Center staff and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask to see the actual room before accepting it.”
 of 5 bubbles martha-10070, 4 weeks ago | Read review
“Some of the higher rooms have nice views of Basel”
 of 5 bubbles jfrworld, Nov 22, 2016 | Read review
“Choose a high floor, outside room for the best views”
 of 5 bubbles wendykU5844TI, Nov 22, 2016 | Read review
“Look for a room on a high floor for great views across the city.”
 of 5 bubbles battyee, Sep 3, 2016 | Read review
“we really enjoyed the junior suite”
 of 5 bubbles Pigalle1966, Aug 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question