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Metropol Hotel Basel

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#24 of 51 Hotels in Basel
Certificate of Excellence
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Metropol Hotel Basel
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205 Reviews from our TripAdvisor Community

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Showing 118: English reviews
New York City, New York
Level Contributor
9 reviews
4 hotel reviews
Reviewed 3 days ago NEW

I lucked out when I booked a room at the Metropol basing the reviews from trip advisor...It was in a great location right next to a tram stop and near the large train station. The staff was SO helpful, as I was on business and needed help with a few things. I highly recommend it for anyone who wants a... More 

Helpful?
Thank Risa381
Hoogvliet, The Netherlands
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

We stayed there for the weekend and it was very good choice,very convenient location,super friendly and helpfull staff,good breakfast with nice view and our room was big and clean. Overall we definitely recommend this hotel.

Helpful?
Thank Daniele B
Lisbon, Portugal
1 review
Reviewed October 12, 2016

Located near the train station and easy walk to the centre. Very good view at the breakfast in the top of the building. Felt a little cold in the room at this time of he year. Should have better control on the room temperature.

Helpful?
Thank Flip22
Brasilia
Level Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 10, 2016

Very good option close to the train station, which is not very often considered. The service is excellent and it is a little bit less expensive than similar hotels. The breakfast is good but not outstanding, but it is now my preferred hotel when wanting to stay close to Basel SBB.

Helpful?
Thank Ana_Brasil
Cincinnati, Ohio
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 31, 2016

We arrived to Basel a few days early for a river cruise. We stayed overnight there prior to a few days long excursion to Lucerne. Thus, our stay at the Metropol Hotel was brief. The room met our needs and was very clean. It was a warmer day so without air conditioning, we opened the window. There was some road... More 

Helpful?
Thank geebop
Isabelle T, Manager at Metropol Hotel Basel, responded to this review

Dear Guest, Thank you very much for your stay at our hotel and your very positive comments. It is a pleasure to understand that you felt so well and that the location, the rooms and of course the breakfast made your stay a memorable one. All our rooms dispose of a central climatisation which regulates the in room temperature to... More 

Hullbridge, United Kingdom
Level Contributor
29 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 22, 2016

We really enjoyed our stay at this hotel which is in good location just round the corner to the main station and tram stops. Bars, restaurants and shops nearby too. Our room was spacious, comfortable with good quality furnishings, clean and quiet. When we arrived by car, we stopped momentarily outside the hotel and within minutes a young lady greeted... More 

Helpful?
Thank Sean C
Isabelle T, Geschäftsführer at Metropol Hotel Basel, responded to this review

Dear Sean Thank you so much for your great comment - we really appreciate that you could enjoy your stay with us and our staff could convince you with their service. We hope to be able to welcome you again as our guests and if we may suggest you the next time to start your day with a convenient breakfast... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2016

We spent the last three days of our Swiss holiday in this fabulous hotel. Nothing was too much trouble for the staff; it was lovely to find a hotel where everything was so efficiently organised that a whole layer of worry (we were a family of 6) was taken away. The location is amazing, being near the railway station, and... More 

Helpful?
Thank Anna C
Isabelle T, Geschäftsführer at Metropol Hotel Basel, responded to this review

Dear Anna it was a pleasure to welcome you and your family in our hotel and we are very happy that you liked your stay that much. It is so nice to know that we could be part of an obviously agreeable time you had here in Basel. We are so pleased that you appreciate the little things and our... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 11, 2016 via mobile

Nice little hotel tucked in a very central area. Reasonable price.We are used to noise so slept soundly with the window open , cool breeze and train& tram shuttling! Loved it. But quiet once windows shut. Walked to Munster and Marketplatz to Spalentor. Bedding is soft and dreamy. Nice modern room and baths. Staff are friendly and go out of... More 

Helpful?
Thank Cyril L
Isabelle T, Inhaber at Metropol Hotel Basel, responded to this review

Dear Cyril We are very pleased that you enjoyed your time with us and thank you that you were our guest. For us it is good to know that you appreciated our central location and could find further restful sleep as well thanks to our comfortable mattresses from "Robusta". All our windows in the guest rooms a quadruple glazed which... More 

Dorsten, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 10, 2016

It was a short stay in Basel. The hotel has nice and tidy rooms which are renovated. The rooms are all individuell and you can tell your wishes to the staff. They are really polite. From the hotel it is easy to reach a lot of sights of basel and the Basel SBB.

Helpful?
1 Thank Mechthild H
Isabelle T, Geschäftsführer at Metropol Hotel Basel, responded to this review

Dear Mechthild Thank you a lot for staying with us and as well for sharing your impression. It goes without saying that we are very pleased that you had an agreeable time with us and could enjoy already our recently renovated rooms in the "comfort" and "First" category. Of course we forwarded your compliments as well to our staff and... More 

Reading
Level Contributor
77 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 7, 2016

This is a decent hotel very near Basel SBB station. During our stay it was undergoing refurbishment with decorators in corridors and rooms etc. This did not cause a disturbance in the night but things were a bit chaotic, for instance the second day our room was not cleaned although this was quickly and courteously sorted out upon request. Also... More 

Helpful?
Thank reatigger
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
Enjoy the charming and unique atmosphere in this modern city hotel, centrally located at the SBB / SNCF train station and close to the Air Terminal (bus shuttle to the EuroAirport). With us, you have a quick access to Basel's diversity: The exhibition square, the old town and the "Basler Munster" (cathedral), museums, theater, shops and cultural attractions are only a few steps away and can be reached in a very short time. All our guests can use the public transportation for free, with the Mobility Ticket valid throughout your stay. A friendly ambiance ensures that you feel at home in our modern non-smoking hotel. Whether for a business or leisure stay: The 46 design rooms (all as a single or double occupancy available) in the "Economy," "Style," "Comfort" and "First" categories are soundproofed and offer a high level of comfort. Have a snack in our lobby, where we are pleased to offer you the famous "Basler Lackerli" and organic apples from a regional producer. Start your day relaxed with our "breakfast buffet with panoramic view" which offers local products in the winter garden on the 8th floor. We look forward to welcoming you! Isabelle Tanachian, Holger Brombacher & your cheerful Metropol team! ... more   less 

Additional Information about Metropol Hotel Basel

Address: Elisabethenanlage 5, Basel 4002, Switzerland (Formerly Swiss Q Metropol Hotel)
Location: Switzerland > Canton of Basel > Basel
Price Range: $126 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropol Hotel Basel 4*
Number of rooms: 46
Reservation Options:
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Also Known As:
Swiss q Metropol Basel
Hotel Style:
#10 Business Hotel in Basel
#15 Luxury Hotel in Basel
#20 Romantic Hotel in Basel
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Questions & Answers

Here's what travelers have asked, with answers from Metropol Hotel Basel staff and other travelers.
4 questions
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Kuala Lumpur, Malaysia
Norfolk, Virginia
Kuala Lumpur, Malaysia

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Questions? Get answers from Metropol Hotel Basel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Comfort rooms have windows that you can open. Ours faced the back, 4th floor. Blinds and curtains ensured a good sleep.”
 of 5 bubbles annacD6594EY, Aug 14, 2016 | Read review
“Room in the back - these also have views on high floors”
 of 5 bubbles reatigger, Aug 7, 2016 | Read review
“Inwards rooms are quiet, amazingly so considering the location.”
 of 5 bubbles Sjier, Apr 22, 2016 | Read review
“I have stayed in room 802, nice room. Next to the breakfast room.”
 of 5 bubbles Patrick_v_V, Feb 19, 2016 | Read review
“High rooms have better views. Breakfast is served on the 8th floor.”
 of 5 bubbles BrianH911, Dec 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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