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Metropol Hotel Basel

#23 of 50 Hotels in Basel
Certificate of Excellence
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Metropol Hotel Basel
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179 Reviews from our TripAdvisor Community

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Showing 106: English reviews
London, United Kingdom
Level Contributor
122 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
5 of 5 stars Reviewed June 22, 2016

Hotel is literally walking distance from the central train station, and has a tram station for city travel at walking distance. A number of restaurants, BK and Starbucks are right next too. Rooms are spacious however the air conditioning is very ineffective. Limited room service menu as well. Amenities are fine, and wifi works well. There was some problem at... More 

Helpful?
Thank FindingNeverland
Olga, Washington
Level Contributor
87 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 22, 2016

Stayed overnight at this gem of a hotel prior to catching a flight from the regional Europort airport (Basel-Mulhouse-Freiburg). Only a block from the Basel BSS train station, easily walkable, and with accommodations come a free bus pass (#50) from the central transit plaza at the train station out to the airport. Staff were extra helpful, room was clean and... More 

Helpful?
Thank Orcas_Island_Steve
Jakarta, Indonesia
2 reviews
4 of 5 stars Reviewed June 6, 2016

For a business trip or short stay in Basel, this hotel is one to consider. The rooms are quite simple with a nice view and ambience. It is located near to the tram and train station. It is just 2 minutes walking distance from hotel entrance.

Helpful?
Thank igunawan04
Level Contributor
119 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 11, 2016 via mobile

A very friendly and personal hotel. Rather small and not super modern but totally fine for a short stay. Located within a short walk of the central train station, where also the airport bus stops. Slow internet for free but possible to pay extra for faster access.

Helpful?
Thank Jakob J
Zurich, Switzerland
Level Contributor
173 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed April 22, 2016

The Metropol is located around the corner of the central station, about 2 miutes walking. The outside lightning is somewhat suspect and one wonders in what kind of hotel one landed. The whole interior is somewhat off, formica/MDF cheap design of a German highway motel. However... the staff is extremely friendly and attentive. Staff is absolute a highlight in a... More 

Helpful?
Thank Sjier
Isabelle T, Geschäftsführer at Metropol Hotel Basel, responded to this review

Dear Guest, Thank you for your very positive compliments to our staff and the cleanliness in our hotel. With big pleasure, we have shared your excellent rating regarding the service with all our employees. It is a joy to understand that you had a wonderful sleep with open window facing the patio. We agree that the outside lightning is probably... More 

Sydney, Australia
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 26, 2016

The fact that I have stayed here a number of times is reflective of my view of the hotel. Always been friendly, convenient location, clean and the buffet breakfast is a positive. No dramas this time either so I will be back again on a future trip to Basel.

Helpful?
Thank Keith2014
Isabelle T, Manager at Metropol Hotel Basel, responded to this review

Dear Keith2014, Thank you very much for your stay at our hotel and your time to share your impressions. We highly appreciate your positive comments and are happy to understand that you feel well at our hotel during your repeating stays in Basel. Until a next stay, we wish you all the best and are looking forward to welcome you... More 

Eindhoven, The Netherlands
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 19, 2016

Nice and cosy hotel, great staff, ideal location! The hotel is situated next to main trainstation, 5 minutes walking distantie from the innercity. Breakfast on the topfloor is fantastic with a very nice view over Basel city.

Helpful?
1 Thank Patrick_v_V
Isabelle T, Manager at Metropol Hotel Basel, responded to this review

Dear Guest, Thank you very much for your stay at our hotel and your positive rating. We are pleased to understand that you liked our hotel so much and that the breakfast on the top floor has been the ideal start into your new day ! It would be a pleasure to welcome you again and until then, we wish... More 

台東区
Level Contributor
2 reviews
3 of 5 stars Reviewed February 17, 2016

What can I say there is nothing wrong with this hotel. All staff are friendly. The breakfasts located is on the top of floor has views all over the city. We have Swiss standards and tasty coffee. The rooms are very comfortable and WIFI is good all over the hotel. Tea and coffee in the room, simple just comfort.

Helpful?
Thank 博美 鈴
Isabelle T, Manager at Metropol Hotel Basel, responded to this review

Dear Guest, Thank you very much for your stay and your time to share your impressions. It is a pleasure to hear that you felt well at our hotel and we appreciate your compliments, which we have of course shared with our team. We would be glad to welcome you again for a next stay in Basel and it goes... More 

Ramat Gan, Israel
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed February 8, 2016

Ever since I started using Easyjet's flights to Euroairport, I have had several oportunities to stay in this hotel and was never disappointed. The location next to SBB is convenient, rooms are quiet (double X double glazing), breakgast is delicious and fairly priced and breads are excellent. And Internet is high speed:) Douze Pointe, Metropol !

Helpful?
Thank elig
Isabelle T, Manager at Metropol Hotel Basel, responded to this review

Dear Guest, Thank you very much for your stay at our hotel and the "douze points". It is a real pleasure to share your positive comments with our staff and we are looking forward to welcome you again. Until then, we wish you all the best. Yours sincerely, Isabelle Tanachian & Holger Brombacher Management More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 14, 2015

When I want to be close to the city center, I stay at the Metropol. This is a nice little hotel that looks after their guests. They stored my luggage for me while I made a quick trip out of Swizerland. I enjoy the cozy atmosphere.

Helpful?
Thank Brian H
Isabelle T, Manager at Metropol Hotel Basel, responded to this review

Dear Brian It was a pleasure for us to read your comment and we are very pleased that you felt comfortable with us and that we could offer you a good service. A huge advantage of our size, is of cours,e that we can take care of our guests in a more personal way and it is our aim, that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy the charming and unique atmosphere in this modern city hotel, centrally located at the SBB / SNCF train station and close to the Air Terminal (bus shuttle to the EuroAirport). With us, you have a quick access to Basel's diversity: The exhibition square, the old town and the "Basler Munster" (cathedral), museums, theater, shops and cultural attractions are only a few steps away and can be reached in a very short time. All our guests can use the public transportation for free, with the Mobility Ticket valid throughout your stay. A friendly ambiance ensures that you feel at home in our modern non-smoking hotel. Whether for a business or leisure stay: The 46 design rooms (all as a single or double occupancy available) in the "Economy", "Style", "Comfort" and "First" categories, are soundproofed and offer a high level of comfort. Have a snack in our lobby, where we are pleased to offer you the famous "Basler Lackerli" and organic apples from a regional producer. Start your day relaxed with our "breakfast buffet with panoramic view" which offers local products in the winter garden on the 8th floor. We look forward to welcoming you! Isabelle Tanachian, Holger Brombacher & your cheerful Metropol team! ... more   less 

Additional Information about Metropol Hotel Basel

Address: Elisabethenanlage 5, Basel 4051, Switzerland (Formerly Swiss Q Metropol Hotel)
Location: Switzerland > Canton of Basel > Basel
Price Range: $135 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Metropol Hotel Basel 4*
Number of rooms: 46
Reservation Options:
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Also Known As:
Swiss q Metropol Basel
Hotel Style:
#10 Business Hotel in Basel
#15 Luxury Hotel in Basel
#20 Romantic Hotel in Basel
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